Deck 6: Interpersonal Communication

Question 1

Which of the following statements is true of interpersonal communication?

A) It is more immediate than other forms of communication and the quality of feedback is high.
B) It is the least spontaneous of all forms of communication.
C) It is usually carefully preplanned.
D) All of the above

Answer 1

It is more immediate than other forms of communication and the quality of feedback is high.

Question 2

When Howard meets his fellow lodge members by using the lodge's secret handshake, he is following which kind of rules?

A) cultural level.
B) sociological level
C) psychological level.
D) universal level.

Answer 2

sociological level

Question 3

The looking glass self is

A) the self we see when we look in a mirror.
B) a "phony" self we use to mask the true self.
C) the self we infer from the appraisals of others.
D) the self described in the developmental view.

Answer 3

the self we infer from the appraisals of others.

Question 4

The dialectic that focuses on how members of dyads adapt to change is the ___________ dialectic.

A) novelty-predictability
B) autonomy-togetherness
C) expressive-protective
D) dominance-submissive

Question 5

John threatens Mary's __________ when he criticizes or disagrees with her.

A) autonomy
B) expressiveness
C) negative face
D) positive face

Question 6

When Perfecto suggests going to the shore and Isabelle counters by suggesting they go to Vegas for their vacation, their interaction pattern shows

A) complementarity.
B) competitive symmetry.
C) submissive symmetry.
D) confirmation.

Question 7

Which of the following behaviors is dysfunctional?

A) use of a paradox
B) use of confirmations
C) use of a progressive spiral
D) All of the above

Question 8

Barb does a terrible job on her public speech. Helga says to her in a very sarcastic tone, "I'm glad I had the opportunity to use up five precious minutes of my life listening to that." Helga is using which response?

A) confirming
B) tangential
C) impersonal
D) incongruous

Question 9

Abida tells Dana how bad she feels. Dana says, "Too bad. You know I gave a speech on how to wax your skis." Dana is using which response?

A) confirming
B) tangential
C) impersonal
D) incongruous

Question 10

When a receiver in a close relationship is simultaneously given two messages but is prohibited from resolving them, it is called

A) a progressive spiral.
B) a regressive spiral.
C) a double bind.
D) an irrelevant response.

Question 11

When in the __________ stage, a couple shares attitudes and interests, synchronizes body rhythms,and exchanges intimacy trophies.

A) intensifying
B) integrating
C) bonding
D) circumscribing

Question 12

Gloretha wants to know if he boyfriend really cares, so she uses the __________ test, asking him to do a lot of things that he doesn't like, including going to the mall and spending half the day shopping.

A) indirect suggestions
B) separation
C) endurance
D) triangle

Question 13

Linda's not sure if Chris cares, so she goes out with Pat to see if it bothers Chris. Linda is using which test?

A) Indirect suggestions.
B) Separation.
C) Endurance.
D) Triangle.

Question 14

A statement like "let's skip it," or "I'd rather not discuss that" shows that a couple may be heading into which stage?

A) Intensifying stage
B) Integrating stage
C) Bonding stage
D) Circumscribing stage

Question 15

In which stage does a couple first begin to note and comment on previously overlooked differences?

A) Circumscribing stage
B) Avoiding stage
C) Stagnating stage
D) Differentiating stage

Question 16

Which stage is characterized by infrequent communication that is stylized, rigid, and awkward?

A) Circumscribing stage
B) Avoiding stage
C) Stagnating stage
D) Differentiating stage

Question 17

Which of the following actions does the terminating stage NOT announce?

A) an upcoming separation
B) a summary what has occurred during interaction
C) a reaffirmation of relational goals
D) a determination of the future of the relationship

Question 18

According to filtering theory, when we decide to eliminate people because they use inappropriate turn-taking cues, or use unpleasant facial expressions and eye contact, which kind of filter are we using?

A) Interactional cues
B) Sociological cues
C) Cognitive cues
D) Pre-interactional cues

Question 19

According to filtering theory, which is the first filter we use?

A) Interactional cues
B) Sociological cues
C) Cognitive cues
D) Pre-interactional cues

Question 20

Ellen doesn't find Anna attractive because she and Anna have very different values. Ellen is using which filter to eliminate Anna?

A) Sociological
B) Pre-interaction
C) Interaction
D) Cognitive

Question 21

The voluntary revealing of information that would normally be unobtainable is called

A) social comparison.
B) autonomy-togetherness.
C) disconfirmation.
D) self-disclosure.

Question 22

A friend comes to you and says, "I'm really unhappy in college. I don't feel I fit in, and I'm not sure why I'm here." Which of the following responses is a true questioning and probing response?

A) How long have you felt this way?
B) Have you tried going to a counselor?
C) Have you considered the fact that you may feel insecure about your identity?
D) So you're having doubts about college?

Question 23

Which of the following responses is a disguised advising and evaluating response?

A) How long have you felt this way?
B) Have you tried going to a counselor?
C) Have you considered the fact that you may feel insecure about your identity?
D) So you're having doubts about college?

Question 24

Which of the following feedback statements is the most effective way to communicate your feelings?

A) "I'm angry because you borrowed my computer without asking and left it on."
B) "I hate to bring this up and maybe it's my fault for not being clear, but could you be more careful about using my computer?"
C) "You simply have no regard for others' property; you're spoiled."
D) "Your behavior is very passive-aggressive; you've taken out your hostility on me, even though I'm not the one you're really angry at."

Question 25

Which is the best way to solve a problem that arises in an important, long-term relationship

A) compromise
B) accommodation
C) forcing
D) problem-solving

Question 26

Which of the following is NOT one of the things online impressions are based on?

A) Nonverbal Cues
B) Language use
C) Personal Markers
D) Paralinguistic Cues

Question 27

Which of the following is NOT one of the questions in the public scrutiny test?

A) Am I personally proud of this action?
B) Am I comfortable with this decision?
C) Would I feel embarrassed if this decision were known to others?
D) Would I stand to lose money or position if I did this?

Question 28

Dyadic communication is another name for dysfunctional interpersonal communication.

Question 29

Dyadic communicators can specifically adapt their messages to the needs of others more easily than can public speakers.

Question 30

According to those who take a developmental approach to interpersonal communication, something special must occur to turn ordinary, impersonal, dyadic interaction into interpersonal communication

Question 31

According to Miller and Steinberg, dyads start off as impersonal; only a few undergo the changes that make them interpersonal.

Question 32

Face is a conception of self that each person displays in particular interactions with others.

Question 33

Disconfirmations occur whenever someone exceeds our expectations by being better than we had thought they were.

Question 34

A double bind is a particularly strong and enduring paradoxical communication.

Question 35

In a regressive spiral, partners' behaviors become detached so that what one does has little or no impact on what the other does.

Question 36

During bonding we engage in some form of public ritual that legitimizes a relationship.

Question 37

A number of studies show that physical proximity is a key factor in predicting whether people will become friends or romantic partners.

Question 38

Relational maintenance strategies are the behaviors people use to keep their relationships at a desired level.

Question 39

Self-disclosure is appropriate in all interpersonal relationships.

Question 40

"I have to be honest and let you know that you've annoyed a lot of people around here," is an example of An effective self-disclosure.

Question 41

Disclosure may create unwanted intimacy because it asks the other to become involved in your life.

Question 42

When we say that disclosures should be reciprocal we mean that one person should take the lead and do most of the disclosing while the other listens empathically.

Question 43

Disclosure should be gradual and should relate to the "here and now."

Question 44

If you were to respond to a friend's fears of flunking out of school by saying, "How far behind are you? What courses are you taking," you would be using a paraphrasing response.

Question 45

A position is a concrete solution to a problem; an interest is the overall goal we want to achieve.

Question 46

It is generally better to focus on achieving interests rather than positions.

Question 47

Gunnysacking is a term that means dealing immediately with conflicts as they come up.

Question 48

It is generally a good idea to begin feedback by apologizing, thus allowing the other person to save face.

Question 49

In giving direct feedback about your feelings, you should always maintain a pleasant, friendly tone of voice even when you're very angry.

Question 50

According to your text, feedback may be defined as a voluntary statement that tells another person things about you that he or she is unlikely to discover from some other source.

Question 51

There are no negative consequences involved in an online relationship.

Question 52

If someone has a huge number of Facebook friends, this will create a negative impression.

Question 53

Your online screen name can act as a personal marker.

Question 54

Hyperpersonal theory explains why online relationships are often very slow to develop.

Question 55

According to the developmental approach, what three levels do interpersonal relationships pass through? Give an example of dialogue and behavior that might occur at each level.

Question 56

Explain how interpersonal dyads help us develop and maintain a sense of self. In your explanation, discuss the looking-glass self and social comparison theory.

Question 57

What are the three relational dialectics discussed in class? Give examples of each. How do couples go about resolving these dialectics?

Question 58

Name and give examples of at least five of the seven ways people can disconfirm one another. What messages are people sending to one another when the send disconfirming messages?

Question 59

What are the stages couples go through as they progress toward bonding? In addition to naming and explaining each stage, give a sample dialogue that might occur in each stage.

Question 60

What are the stages couples go through as their relationships start to dissolve? Begin with differentiating and describe each stage, giving a sample dialogue that might occur in each stage.

Question 61

List at least five rules for effective self-disclosure.

Question 62

Discuss the advantages and disadvantages of electronic relationships.