Deck 16: The Social Worker and the System

Question 1

Which of the following is a skill required by a professional?

A) authority because of a certain expertise
B) a code of ethics
C) a professional culture
D) a systematic body of knowledge
E) all of the above

Answer 1

all of the above

Question 2

Which of the following is NOT a personal trait needed to be a protective services worker?

A) the ability to tune people out when necessary
B) sincerity
C) nurturing attitude
D) good problem-solving skills
E) ability to make quick decisions

Answer 2

the ability to tune people out when necessary

Question 3

Which of the following may be expressing this to the protective social worker? "Leave our memories alone!"

A) tax payers
B) the abused children
C) the court
D) the agency head
E) the foster parents

Answer 3

the abused children

Question 4

The best way to cope with the frustrations of protective services work is to

A) have a good personal support system
B) see yourself as invincible
C) just don't let it get to you
D) remember that your clients are worse off than you are
E) all of the above

Question 5

Cultural competence refers to

A) the ability to forget about oppression issues. People can overcome them and should
B) remember your own cultural background
C) remember that all people have basically the same feelings
D) recognize that we are a diverse society and learn as much about the cultures you serve as possible

Question 6

What constitutes a professional? How does one develop these skills? What skills do you still feel a need to improve?

Question 7

What are the frustrations of working within a bureaucracy? What helps workers to cope? What are the dangers and how can one prevent them?