Deck 10: Systems Development

Question 1

Systems development efforts refer to large undertakings. Smaller projects are not classified as systems development.

Answer 1

False

Question 2

Activities in a later phase of the SDLC may uncover a need to change the results of previous steps.

Answer 2

True

Question 3

If an organization uses the SDLC steps, systems development efforts cannot fail.

Answer 3

False

Question 4

The programmer takes the plans from the systems analyst and builds or modifies the necessary hardware.

Question 5

Organizations may start a systems development project for many reasons, including problems with the existing system, mergers, competition, and even pressure from government agencies.

Question 6

Many systems are developed simply because someone in the organization comes up with a good idea.

Question 7

Google Phone is a service that allows users to manage their phone lines in a whole new way.

Question 8

Questioning users about their needs and being skeptical and doubtful about initial responses can result in better systems and more accurate predictions of how those systems will work.

Question 9

Systems development projects often originate because new technologies provide new opportunities.

Question 10

Flowcharts can display only a small amount of detail.

Question 11

Both PERT and Gantt techniques can be automated using project management software, such as Microsoft Project and Open Workbench.

Question 12

Many organizations hire an outside consulting firm that specializes in systems development to perform some or all of their computer and information systems development activities.

Question 13

Much of U.S. outsourcing is being provided from developed countries where the work can be done by more educated personnel.

Question 14

OO development follows a defined system development life cycle, much like the SDLC.

Question 15

The primary result of systems analysis is a completed system redesign.

Question 16

Data collected in its raw form is usually adequate to determine the effectiveness and efficiency of an existing system.

Question 17

Systems design results in a new or modified system, and thus results in change.

Question 18

A request for bid asks an IT vendor to provide information about its products or services.

Question 19

Maintenance can involve all aspects of a system, including hardware, software, databases, telecommunications, personnel, and other system components.

Question 20

System maintenance often involves comparing the expected performance and benefits of the system as it was designed with the actual performance and benefits of the system in operation.

Question 21

Systems design and review involve modifying an existing system or developing a new one and placing it into operation. _________________________

Question 22

A systems analyst is a professional who specializes in analyzing and designing systems. _________________________

Question 23

In the wake of financial scandals, for example, the U.S. government instituted corporate financial reporting rules under the Sarbanes-Oakley Act. _________________________

Question 24

Critical analysis means being skeptical and doubtful, and requires questioning whether the current system is still effective and efficient. _________________________

Question 25

End-user systems development is the development of information systems by individuals outside of the formal information systems planning and departmental structure. _________________________

Question 26

When there are a large number of branches or paths within a software program, decision lists are particularly useful. _________________________

Question 27

A Gantt chart is essentially a(n) grid that lists activities and deadlines. _________________________

Question 28

A prominent example of a(n) object-oriented technique for systems development is prototyping. _________________________

Question 29

Systems implementation starts by clarifying the overall goals of the individual or organization and determining how the existing or proposed information system helps meet these goals. _________________________

Question 30

Data analysis involves identifying and locating the various sources of data. _________________________

Question 31

The purpose of systems design is to select and plan a system that meets the requirements defined in the reporting analysis. _________________________

Question 32

A request for quotes asks the vendor to give prices for its products or services. _________________________

Question 33

A user proposal document is a formal agreement signed by the user that approves a phase of the installation or the complete system. _________________________

Question 34

Systems maintenance involves checking, changing, and enhancing the system to make it more useful in achieving user and organizational goals. _________________________

Question 35

Systems review, the final phase of the systems development life cycle, is the process of analyzing systems to make sure that they are operating as intended. _________________________

Question 36

The systems development process is a(n) ____ activity.

A) ongoing
B) cyclic
C) both a. and b.
D) neither a. nor b.

Question 37

-The accompanying figure illustrates the systems ____ life cycle.

A) hierarchy
B) development
C) management
D) integration

Question 38

-Referring to the accompanying figure, if the system needs significant improvement beyond the scope of maintenance, ____.

A) a new systems development project is initiated
B) system development efforts move back to a previous phase
C) system development efforts move forward to a future phase
D) system development efforts are abandoned completely

Question 39

Systems ____ and analysis look at an existing system and determine if the existing system can and should be improved.

A) investigation
B) design
C) design.
D) implementation

Question 40

At each step of the SDLC, there are checkpoints to determine ____.

A) if the step has been successfully completed
B) if additional work is needed
C) if the systems development process should continue
D) all of the above

Question 41

A 2009 study found that over a one-year period only ____ percent of IT projects were considered successful.

A) 32
B) 42
C) 52
D) 62

Question 42

____ are individuals who will be interacting with the system on a regular basis.

A) Managers
B) Users
C) Programmers
D) Analysts

Question 43

____ are people within an organization most capable of initiating and maintaining change.

A) Managers
B) Users
C) Programmers
D) Analysts

Question 44

A project ____ is the individual in charge of the systems development effort. This person coordinates all aspects of the systems development effort and is responsible for its success.

A) leader
B) coordinator
C) assistant
D) architect

Question 45

Like an architect developing blueprints for a new building, a systems ____ develops detailed plans for the new or modified system.

A) programmer
B) manager
C) analyst
D) coordinator

Question 46

The software ____, sometimes called a computer programmer, is responsible for modifying existing programs or developing new programs to satisfy user requirements.

A) user
B) manager
C) security manager
D) engineer

Question 47

Computer systems management can include the ____ and other computer and information systems executives.

A) CIO
B) CFO
C) CEO
D) CMO

Question 48

The systems ____ process often begins with gathering information on users' needs.

A) development
B) implementation
C) maintenance
D) analysis

Question 49

Systems development tools most often used include ____ tools, flowcharts, decision tables, project management software, prototyping, outsourcing, and object-oriented systems development.

A) CASE
B) CAD
C) CAT
D) CAPE

Question 50

The iPhone software ____ kit is freely available for download to anyone who wants to develop an iPhone app, and many are taking advantage of it.

A) testing
B) development
C) security
D) licensing

Question 51

Software ____, a formal way of conducting systems development, typically employs systems development software commonly referred to as CASE tools.

A) engineering
B) analysis
C) testing
D) quality control

Question 52

To help address coordination problems, CASE tools allow more than one person to work on the same system at the same time via a ____ interface, which coordinates and integrates the work of all team members.

A) multiuser
B) single user
C) protected
D) proprietary

Question 53

Flowcharts use ____ to show the logical relationships between system components.

A) logos
B) symbols
C) text
D) tables

Question 54

When developing a system, a flowchart is used to describe the overall purpose and structure of the system. This is usually called the ____ flowchart.

A) system
B) application
C) either a. or b.
D) neither a. nor b.

Question 55

Detailed flowcharts, called ____ flowcharts, are needed to reveal how each software program is to be developed.

A) program
B) user
C) requirement
D) implementation

Question 56

A decision ____ can be used as an alternative to or in conjunction with flowcharts.

A) grid
B) table
C) list
D) worksheet

Question 57

Project management software helps people determine the best way to reduce project completion time at the least cost. Reducing project completion time is called project ____.

A) cashing
B) crashing
C) zooming
D) zipping

Question 58

____ occurs when a business uses an outside company to take over portions of its workload.

A) Offshoring
B) Outsourcing
C) Globalizing
D) Project management

Question 59

____ is when, instead of hiring programmers, a company holds a competition for the best code.

A) Outsourcing
B) Insourcing
C) Crowdsourcing
D) Mobsourcing

Question 60

The object-oriented approach views components of an information system as objects, each object with attributes (____).

A) characteristics
B) actions
C) problems
D) solutions

Question 61

The object-oriented views components of an information system as objects, each object with methods (____).

A) characteristics
B) actions
C) problems
D) solutions

Question 62

____ cases, how people interact with the system, are often examined to define the objects in a system.

A) Media
B) Use
C) Help
D) Outcome

Question 63

The overall purpose of systems ____ is to determine whether or not the objectives met by an existing system are satisfying the goals of the organization.

A) maintenance
B) analysis
C) investigation
D) implementation

Question 64

-Referring to the accompanying figure, the first step in data collection is identifying data sources. Organizational charts, procedure manuals, and stakeholders are examples of ____ sources.

A) external
B) internal
C) both a. and b.
D) neither a. nor b.

Question 65

-Referring to the accompanying figure, the first step in data collection is identifying data sources. Organizational customers, suppliers, and stockholders are examples of ____ sources.

A) external
B) internal
C) both a. and b.
D) neither a. nor b.

Question 66

-Referring to the accompanying figure, there are a number of data collection tools and techniques. Telephone calls, simulations of actual events and activities, and random samples of data are examples of ____.

A) other data collection methods
B) the questionnaire method
C) the output method
D) the direct observation method

Question 67

____ feasibility determines whether or not hardware, software, and other system components can be acquired or developed.

A) Operational
B) Technical
C) Legal
D) Economic

Question 68

____ feasibility determines if a project makes financial sense.

A) Operational
B) Technical
C) Legal
D) Economic

Question 69

____ feasibility determines whether laws or regulations may prevent or limit a systems development project.

A) Operational
B) Technical
C) Legal
D) Schedule

Question 70

____ feasibility measures whether or not a project can be put into action or operation.

A) Operational
B) Technical
C) Legal
D) Schedule

Question 71

____ feasibility determines if a project can be completed in a reasonable amount of time.

A) Operational
B) Technical
C) Legal
D) Schedule

Question 72

Systems analysis attempts to answer the question "What must the information system do to ____ the problem?"

A) solve
B) help
C) delay
D) identify

Question 73

The purpose of data collection is to seek additional information about the problems or needs identified during systems ____.

A) implementation
B) analysis
C) investigation
D) maintenance

Question 74

In a(n) ____ interview, questions are written in advance.

A) structured
B) unstructured
C) both a. and b.
D) neither a. nor b.

Question 75

In a(n) ____ interview, the questions are not written in advance.

A) structured
B) unstructured
C) both a. and b.
D) neither a. nor b.

Question 76

____ observation is when one or more members of the analysis team directly observe the existing system in action.

A) Direct
B) Indirect
C) Output
D) Input

Question 77

____ from the existing system, both manual and computerized, are obtained during data collection.

A) Outputs
B) Samples
C) Reports
D) Questionnaires

Question 78

Questionnaires are ____.

A) structured
B) unstructured
C) either a. or b.
D) neither a. nor b.

Question 79

Questions that should be asked during ____ analysis include the following: "Are these stakeholders satisfied with the current accounts payable application?" and "What improvements could be made to satisfy suppliers and help the purchasing department?"

A) implementation
B) requirements
C) data
D) output

Question 80

The ____ method of capturing system requirements is when some or all users and stakeholders are asked what they want and expect from a new or modified system.

A) direct questions
B) critical success factors
C) Joint application development
D) Rapid application development