Deck 19: Managing Community Nutrition Programs

Question 1

Effective management skills are essential for the community nutritionist.

Answer 1

True

Question 2

Underutilizing an employee's skills can destroy his/her motivation.

Answer 2

True

Question 3

Organization charts help establish lines of communication and procedures without depicting rigid systems.

Answer 3

True

Question 4

Offering a pay raise is the single best way to motivate your employees.

Question 5

Strategic plans guide the development of operational plans.

Question 6

The primary purpose of information is to help managers make decisions.

Question 7

The span of control is the same for everyone.

Question 8

Strategic planning is short-term planning that focuses on the activities and actions required to meet the organization's goals.

Question 9

Managers who can justify their budget requests are more likely to be successful in appropriating funds for their program's projects and activities.

Question 10

A balance sheet lists the organization's assets and liabilities.

Question 11

The planning process includes the early step of

A) measuring input-output relationships.
B) establishing objectives from which plans emanate.
C) establishing line-staff models.
D) forecasting.

Question 12

Data are unanalyzed facts and figures and are more useful than information.

Question 13

Job design and job analysis refer to the same concept.

Question 14

The tone of voice used when communicating may affect the perception of the words spoken.

Question 15

_____ is the process of achieving organizational goals through planning,organizing,leading,and controlling.

A) A critical path
B) Delegation
C) Management
D) Communication

Question 16

_____ planning addresses the organization's overall goals for the long term,and deals with formulating strategies for handling problems.

A) Operational
B) Strategic
C) Observational
D) Structural

Question 17

The performance appraisal interview is a good time for reviewing and changing both organizational and personal goals.

Question 18

Delegation,a critical skill within the controlling function of management,is the assignment of part of a manager's duties to others.

Question 19

The operating budget is a statement of the financial plan for a program.

Question 20

Once the program is underway,planning is no longer a valued and needed management process.

Question 21

_____ is the set of human resources activities intended to recruit individuals to help meet the organization's goals and objectives.

A) Affirmative action
B) Delegation
C) Staffing
D) Human resource management

Question 22

A plan that coordinates a set of limited-scope activities around a single program is

A) a critical path.
B) project management.
C) an operating budget.
D) None of these

Question 23

Which one of the following functions of management is the process of regulating organizational activities so that actual performance meets established standards and goals?

A) Planning
B) Organizing
C) Leading
D) Controlling

Question 24

_____ is designed to ensure and increase equal employment opportunities for groups of individuals protected by federal laws and regulations.

A) Affirmative action
B) Delegation
C) Recruitment
D) Staffing

Question 25

Which of the following focuses on distributing and arranging human and nonhuman resources so that plans can be carried out successfully?

A) Leading
B) Planning
C) Controlling
D) Organizing

Question 26

Which of the following is not a good method to obtain peak performance from employees?

A) Allow employees to be a part of the visioning process.
B) Put the right person in the right job.
C) Set high standards and stick to them.
D) Tell employees only what they need to know to complete their jobs.

Question 27

All of the following are part of the organizing function of management except

A) organization charts.
B) delegation.
C) critical paths.
D) job descriptions.

Question 28

The number of subordinates who report directly to a specific manager is called

A) span of control.
B) organization.
C) delegation.
D) locus of control.

Question 29

The best managers spend up to _____ percent of their time in face-to-face interactions with their employees that allow time for performance feedback.

A) 20
B) 30
C) 40
D) 50

Question 30

The formal outcome of a job analysis is the

A) determination of the span of control.
B) performance appraisal.
C) determination of the work hours and pay scale.
D) job description.

Question 31

Job descriptions serve as a basis for all of the following except

A) deciding on the span of control.
B) rating and classifying jobs.
C) setting wages and salaries.
D) conducting a performance appraisal.

Question 32

Which of the components of a job description is depicted in the following statement?
"The purpose of this position is to develop,implement,and evaluate weight-loss efforts of eligible clients."

A) Job duties
B) Job specifications
C) Job title
D) Job summary

Question 33

"Empowering members to be the nation's food and nutrition leaders" is the Academy of Nutrition and Dietetics's _____.

A) goal
B) mission
C) value
D) vision

Question 34

Which of the following is an indirect recruitment strategy?

A) Advertising in the newspaper
B) Holding a training session for professionals
C) Mailing personalized letters to potential applicants
D) Participating in a job fair

Question 35

What is the primary purpose of a staff position?

A) To assist those in line positions
B) To achieve the organization's main goals and objectives
C) To coordinate a limited set of activities around a single program
D) To influence others to work toward goals

Question 36

Short-term planning that deals with specific actions,expenditures,and controls refers to _____ planning.

A) operational
B) functional
C) strategic
D) systems

Question 37

Which of the following is not a key component of a job description?

A) Job duties
B) Job specifications
C) Immediate supervisor
D) Work hours

Question 38

A performance appraisal is

A) a formal method of providing feedback to an employee.
B) designed to influence the employee in a negative manner in order to increase productivity.
C) rarely used to define future performance and professional goals.
D) an informal method of determining employee training needs.

Question 39

An organizational chart is

A) a formal planning document.
B) an informal organizational document.
C) depicted as a web for non-hierarchical organizations.
D) the same for every public health department.

Question 40

A key to conducting a good performance appraisal interview is to

A) start with clear objectives.
B) focus on observable behavior.
C) use subjective statements of a personal nature.
D) a and b
E) b and c

Question 41

An unforeseen reduction in the public health department's budget might force a manager to reallocate personnel and impose tighter spending controls.This is an example of a decision made in the _____ function of management.

A) controlling
B) leading
C) organizing
D) planning

Question 42

To be useful,information must be

A) accurate.
B) complete.
C) relevant.
D) timely.
E) All of the above

Question 43

You desire to delegate some of your work to another person so that you might work more efficiently.What principles do you need to keep in mind to delegate successfully?

Question 44

Differentiate between strategic planning and operational planning.

Question 45

What is an operating budget? What is its importance in community nutrition programming?

Question 46

What is an organization chart,and how it is used as an organizing document?

Question 47

Budgeting is closely linked to

A) controlling and organizing.
B) leading and planning.
C) planning and controlling.
D) organizing and leading.

Question 48

Which of the following is not an aspect of the controlling function of management?

A) Establishing standards
B) Correcting deviations
C) Arranging resources
D) Measuring performance

Question 49

Which of the following lists the organization's assets and liabilities?

A) Income statement
B) Balance sheet
C) Budget
D) Strategic plan

Question 50

As a manager,what are four things can you do to obtain peak performance from your employees?

Question 51

Which of these job duties does not illustrate nutrition informatics?

A) Works with people of all ages and backgrounds
B) Uses the Internet efficiently
C) Assists the director in developing marketing strategies
D) Develops age-appropriate nutrition interventions

Question 52

OBJ: 19.3
Explain the primary difference in purpose between line positions versus staff positions.

Question 53

Define span of management and delegation.What roles do they play in being a good manager?

Question 54

Examples of extramural funding for a program include all of the following except

A) printing services donated by a local card shop.
B) money from the program's enrollment fees.
C) financial support from nutrition-related organizations.
D) contributions from local business owners interested in community work.

Question 55

Describe the four functions of management.

Question 56

Manager P.T.is measuring performance,comparing performance against standards,and initiating corrective action.These steps are characteristic of the _____ function of management.

A) planning
B) leading
C) organizing
D) controlling

Question 57

Briefly discuss three potential roles for a community nutritionist within the controlling function of management.

Question 58

The _____ can be used to show the "bottom line."

A) balance sheet
B) budget
C) income statement
D) None of these

Question 59

Discuss some ways that you can provide constructive criticism to your employees during a performance appraisal interview.

Question 60

What is the importance of Title VII of the Civil Rights Act of 1964 regarding the staffing function of management?

Question 61

What are the three things that managers must do to ensure success in delegation?

Question 62

Use the following case scenario to answer short answer items. As the owner of a small nutrition consulting firm, you have noticed that two of your employees are not working well together. Communication between these two professionals is quite strained and is affecting the work environment as well as the progression of a new diabetes education program.
You determine that the Merck face-to-face communication approach might be an appropriate approach to use.What are the four rules of this approach? Provide a specific example for what you might say using each of the four rules.

Question 63

Briefly explain when the use of a nontraditional organization chart might be appropriate.

Question 64

Briefly describe how budgeting is closely linked to planning.

Question 65

Use the following case scenario to answer short answer items. As the owner of a small nutrition consulting firm, you have noticed that two of your employees are not working well together. Communication between these two professionals is quite strained and is affecting the work environment as well as the progression of a new diabetes education program.
How would an effective manager handle this issue?

Question 66

What is the main difference between data and information?

Question 67

Use the following case scenario to answer short answer items. As the owner of a small nutrition consulting firm, you have noticed that two of your employees are not working well together. Communication between these two professionals is quite strained and is affecting the work environment as well as the progression of a new diabetes education program.
Describe 3 features of a good communicator.

Question 68

Use the following case scenario to answer short answer items. As the owner of a small nutrition consulting firm, you have noticed that two of your employees are not working well together. Communication between these two professionals is quite strained and is affecting the work environment as well as the progression of a new diabetes education program.
List and briefly define the four functions of management.Explain how the problem in this scenario relates to one of those functions.