Deck 15: Leadership

Question 1

Influence means that the relationship among people is passive.

Answer 1

False

Question 2

A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission is called a servant leader.

Answer 2

True

Question 3

A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority.

Answer 3

False

Question 4

Within a single individual, management and leadership reflect the same sets of qualities and skills that frequently overlap.

Question 5

Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders.

Question 6

Interactive leadership means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

Question 7

The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust refers to initiating structure.

Question 8

Values associated with interactive leadership include personal confidence, exclusion, and independence.

Question 9

Job-centered leaders are those leaders that establish high performance goals and display supportive behavior toward subordinates.

Question 10

Three distinguishing personal characteristics associated with successful leaders are intelligence, honesty, and self-confidence.

Question 11

The country club management style (1,9) stresses high service and concern for guests or customers, sometimes to the detriment of employees of the firm.

Question 12

The leadership grid suggests a two-dimensional leadership theory that measures a leader's concern for people and concern for production.

Question 13

In a recent study, it was found that men were more capable of motivating others and producing high-quality work than women.

Question 14

Personal power, innovation, and nurturing are consistently viewed as manager qualities rather than leader qualities.

Question 15

Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment.

Question 16

Leadership occurs among people, involves the use of influence, and is used to attain goals.

Question 17

The highest level in a hierarchy of manager capabilities refers to level 5 leadership.

Question 18

Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.

Question 19

Authentic leadership refers to individuals who know and understand themselves, act consistently with high ethical values, and empower others.

Question 20

Ohio State University researchers identified two major behaviors called consideration and initiating structure.

Question 21

The telling style, according to Hersey and Blanchard, is appropriate for followers with moderate readiness.

Question 22

The charismatic leader has the ability to motivate subordinates to transcend their expected performance.

Question 23

A substitute counteracts the leadership style and prevents the leader from displaying certain behaviors.

Question 24

The alienated follower is a person who is an independent, critical thinker but is passive in the organization.

Question 25

A situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors is called a neutralizer.

Question 26

The effective follower exhibits neither critical, independent thinking nor active participation.

Question 27

Power is the potential ability to influence the behavior and decisions of other people.

Question 28

The type of power that results from the leader's legitimate authority, based upon his or her position within the organization, is called coercive power.

Question 29

An inspirational leader who has the ability to motivate subordinates, through personal transactions, to transcend their normal performance refers to a transactional leader.

Question 30

Matching the leader's style with the situation by changing factors in the situation to achieve the best match is the basic idea with Fiedler's contingency theory.

Question 31

The task-oriented leader, according to Fiedler, excels in the favorable situation whereas relationship-oriented leaders are most effective in situations of moderate favorability.

Question 32

A transformational leader is a leader distinguished by a special ability to bring about innovation and change.

Question 33

The pragmatic survivor is a follower who participates actively in the organization but does not use critical thinking skills.

Question 34

Situational theory model focuses a great deal on the characteristics of followers, not those of the situation.

Question 35

Task Structure refers to the extent to which the leader has formal authority over subordinates.

Question 36

Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.

Question 37

The relationship-oriented leader performs better in situations of intermediate favorability because human relations skills are important in achieving high group performance.

Question 38

Charismatic leaders typically have a strong vision for the future and they can motivate others to help realize it.

Question 39

An active follower is characterized by a need for constant supervision.

Question 40

Hersey and Blanchard's situational theory focuses a great deal of attention on the characteristics of employees in determining appropriate leadership behavior.

Question 41

When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power.

Question 42

Two types of personal powers are expert and reward powers.

Question 43

Effective leaders develop networks of allies; people who can help the leader accomplish his or her goals.

Question 44

Ricky is well loved by his co-workers at Axel Cable Inc. He is viewed as having a great deal of humility, often giving credit for successes to other members of his team. As such, Ricky would be placed in which category of the Level 5 leadership spectrum?

A) Level 1: Highly capable individual
B) Level 2: Contributing team member
C) Level 3: Competent manager
D) Level 4: Effective leader
E) Level 5: Level 5 executive

Question 45

Linda is viewed by her colleagues as someone who makes productive contributions through talent, knowledge, and good work habits, but she is sometimes hard to work with because of her communication style. Based on the Level 5 leadership spectrum, Linda would be placed in which category?

A) Level 1: Highly capable individual
B) Level 2: Contributing team member
C) Level 3: Competent manager
D) Level 4: Effective leader
E) Level 5: Level 5 executive

Question 46

The type of power that results from political referrals is referent power.

Question 47

_____ means being unpretentious and modest rather than arrogant and prideful.

A) Humility
B) Egotism
C) Altruism
D) Reserved
E) Assurance

Question 48

Legitimate, reward, and expert powers are all forms of position power.

Question 49

Use of rational persuasion and making use of higher authority are two commonly used influence tactics.

Question 50

Leadership is reciprocal, according to your text. This means:

A) it is dynamic.
B) it is a problem-solving activity.
C) it occurs between people.
D) redundant.
E) it always creates conflict.

Question 51

The leader who builds widespread commitment to a clear and compelling vision and stimulates people to high performance is a _____ leader

A) Level 1
B) Level 2
C) Level 3
D) Level 4
E) Level 5

Question 52

All of the following are major approaches to leadership EXCEPT:

A) Level 5 leadership.
B) Servant leadership.
C) Authentic leadership.
D) Progressive leadership.
E) Interactive leadership.

Question 53

Rational persuasion is one interpersonal influence tactic available for leaders.

Question 54

Which of the following refers to the highest level in a hierarchy of manager capabilities?

A) Interactive leadership
B) Creative leadership
C) Level 5 leadership
D) Postheroic leadership
E) People-oriented leadership

Question 55

Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

Question 56

Influence is the effect a person's actions have on the attitudes, values, beliefs, or behavior of others.

Question 57

People who are entangled in a network of relationships have less power.

Question 58

_____ is the ability to influence people toward the attainment of organizational goals.

A) Motivation
B) Leadership
C) Persuasion
D) Commitment
E) Organizational citizenship

Question 59

The leader who builds an enduring great organization through a combination of personal humility and professional resolve is a _____ leader

A) Level 1
B) Level 2
C) Level 3
D) Level 4
E) Level 5

Question 60

A(n)_____ leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission.

A) servant
B) transactional
C) transformational
D) charismatic
E) interactive

Question 61

Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which personal characteristic of leadership is she showing?

A) Physical characteristics
B) Intelligence and Ability
C) Personality
D) Social Characteristics
E) Social Background

Question 62

Which of the following is consistent with initiating structure?

A) Task oriented behavior
B) Open communication
C) Teamwork oriented
D) People oriented behavior
E) Country-club management style

Question 63

All of the following are leadership qualities EXCEPT:

A) visionary.
B) innovative.
C) promotes change.
D) structured.
E) nurtures.

Question 64

The early research on leadership traits was referred to as the:

A) contingency theory of leadership.
B) path-goal theory of leadership.
C) great man approach.
D) situational theory of leadership.
E) behavioral approach.

Question 65

Which of the following is NOT a valid component of authentic leadership?

A) Pursues purpose with passion
B) Isolates self from others
C) Leads with the heart as well as the head
D) Demonstrates self-discipline
E) Practices solid values

Question 66

Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders?

A) Physical characteristics
B) Intelligence and Ability
C) Personality
D) Social Characteristics
E) Social Background

Question 67

In general, research has found a(n) _____ relationship between personal traits and leader success.

A) strong
B) weak
C) positive
D) negative
E) inverse

Question 68

At work, Sue Ellen favors a consensual and collaborative process, where influence derives from relationships rather than positions of power and formal authority. As such, she can best be viewed as what type of leader?

A) Level 5
B) Servant
C) Authentic
D) Transformational
E) Interactive

Question 69

Wilson is viewed by his boss as driven, tenacious, and hardworking in the pursuit of his goals. These characteristics fit within which category?

A) Physical characteristics
B) Intelligence and ability
C) Work-related characteristics
D) Social background
E) Social characteristics

Question 70

According to research, _____ typically score higher on social and emotional skills.

A) level 5 leaders
B) women
C) postheroic leaders
D) men
E) minorities

Question 71

Researchers at the Ohio State University identified two major behaviors called:

A) commitment and consideration.
B) commitment and initiation.
C) consideration and initiating structure.
D) initiating structure and commitment.
E) consideration and concern for people.

Question 72

Which of the following is NOT a manager quality?

A) Maintains stability
B) Organizes
C) Analyzes
D) Rational
E) Personal power

Question 73

The Michigan researchers used the term _____ for leaders who established high performance goals and displayed supportive behavior toward subordinates.

A) job-centered leaders
B) employee-centered leaders
C) initiating structure
D) consideration
E) impoverished management

Question 74

Jerome, a manager at Welford Nonprofit Group, is known for his selflessness and willingness to give to others. He likes working in the nonprofit sector because he wants to apply his skills and abilities to serve others who are less fortunate. Based on this information, which type of leader best describes Jerome?

A) Level 5 leader
B) Servant leader
C) Authentic leader
D) Transformational leader
E) Interactive leader

Question 75

The distinguishing personal characteristics of a leader are known as:

A) traits.
B) sources of power.
C) leadership styles.
D) leadership behaviors.
E) personal preferences.

Question 76

Which of the following characteristics of leaders have been studied?

A) Personality traits
B) Physical traits
C) Social traits
D) Work-related traits
E) all of these

Question 77

Recently, Beagle Boutique was attempting to hire a middle manager. They were looking for an intelligent, active, and creative individual. Which approach to leadership was Beagle using?

A) The contingency approach
B) The situational approach
C) The trait approach
D) The behavioral approach
E) The substitute approach

Question 78

_____ are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction.

A) Strengths
B) Traits
C) Characteristics
D) Abilities
E) Leadership tendencies

Question 79

Megan is a manager at Botell International. She is very friendly and extremely respectful of her subordinate's welfare. She can be described as:

A) high in initiating structure.
B) low in initiating structure.
C) high in consideration.
D) a team leader.
E) task-oriented manager.

Question 80

_____ leaders know and understand themselves, act consistently with high order ethical values, and empower and inspire others.

A) Level 5
B) Servant
C) Authentic
D) Transformational
E) Interactive