Deck 10: Leadership

Question 1

In organizations, leadership can be exerted

A) by many people, as well as managers.
B) only by the top two levels of management.
C) only on permanent assignments.
D) by people with or without leadership capability.

Answer 1

A

Question 2

Leading by values is similar to influencing people through

A) giving them rewards for good deeds.
B) the organization culture.
C) being assertive.
D) exchange of favors.

Answer 2

B

Question 3

A notable characteristic of an entrepreneurial leader is a(n)

A) patient, plodding approach to problems.
B) passion for hierarchy and bureaucracy.
C) exceptional degree of enthusiasm.
D) exceptional degree of pessimism.

Answer 3

C

Question 4

For best results, the leader should combine self-confidence with

A) humility.
B) arrogance.
C) dishonesty.
D) a little sarcasm.

Question 5

Empowerment as a leadership technique

A) works better in some cultures than in others.
B) works in all cultures.
C) works to the extent that cultural values support power sharing.
D) both a & c

Question 6

A major part of effective crisis leadership is for the leader to

A) present a plan for working out of the crisis.
B) point blame for the crisis in the right direction.
C) be excitable and angry.
D) delay decision making until a study of the crisis is completed.

Question 7

When a leader empowers employees, the leader accepts them as

A) part of his or her zone of indifference.
B) workers with higher rank than himself or herself.
C) partners in decision making.
D) leaders by example.

Question 8

Team members must identify with the leader in order for the leader to exercise ____ power.

A) reward
B) coercive
C) legitimate
D) referent

Question 9

Feedback is considered very important as a way of

A) influencing behavior.
B) developing charisma.
C) manipulating team members.
D) exerting coercive power.

Question 10

A major characteristic of high achieving leaders is that they are

A) somewhat indifferent about the technology around them.
B) passionate about their work.
C) low on achievement motivation.
D) medium with respect to emotional intelligence.

Question 11

According to the Leadership Grid, which style of leadership leads to trust and respect?

A) authoritarian management.
B) sound management.
C) extraverted management.
D) crisis management

Question 12

Situational Leadership II explains that effective leadership depends on two independent behaviors:

A) delegating and empowering
B) trusting and believing
C) supporting and directing.
D) directing and coaching

Question 13

A major aspect of being a consensus leader is to

A) retain considerable decision-making authority.
B) hold group discussions before making a decision.
C) confer with group members individually.
D) take a vote before making a final decision.

Question 14

Management focuses on

A) continuous improvement of the status quo.
B) change that compels a group to innovate.
C) eliciting cooperation and teamwork.
D) having a vision

Question 15

A key aspect of leading by example is for the leader to

A) set high goals for group members.
B) be assertive with group members.
C) appeal to the rationality of group members
D) show a consistency between actions and words.

Question 16

Soliciting suggestions for business improvement from front-line employees is an example of ____ leadership.

A) participative
B) rational
C) authoritarian
D) charismatic

Question 17

Mitch exercises self-leadership when he

A) leads himself to accomplish a difficult but important task.
B) asks for a raise outside of a performance evaluation meeting.
C) gets coworkers to recommend him for a promotion.
D) encourages coworkers to perform well.

Question 18

In Situational Leadership II, leaders adapt their behavior to the level of ____ and ____ of a particular subordinate on a given task.

A) intelligence, personality
B) competence, commitment
C) goals, motives
D) knowledge, experience

Question 19

Under a policy of open-book management, workers are

A) expected to be totally honest with management.
B) exposed to financial details of the firm.
C) empowered to set their own wage rates.
D) expected to manage the financial aspects of their organizational units.

Question 20

Which one of the following is the least likely to be an effective leadership behavior?

A) giving and receiving frequent feedback
B) setting high performance standards for group members
C) being the opposite of a servant leader
D) quick recovery from setbacks

Question 21

Research results associated with empowerment varied with the country and culture.

Question 22

An important influence tactic for leaders is to guide group members through expressing and demonstrating values that guide behavior.

Question 23

Leadership is considered to be more scientific than management.

Question 24

To developing charisma,

A) be laid back and aloof.
B) have low self-efficacy.
C) keep emotions under tight control.
D) make everybody feel important.

Question 25

Charismatic leaders are able to

A) inspire others.
B) intimidate group members.
C) get coworkers to support each other.
D) get group members to compete against one another.

Question 26

Rationality (or rational persuasion) is a particularly important influence tactic when you lack formal authority over others in the organization.

Question 27

It is difficult to influence the behavior of group members without providing them with feedback on performance.

Question 28

A consultative leader is likely to take a vote before making a decision, and then make his or her decision conform to the group preference.

Question 29

The person exercising self-leadership attempts to maximize personal gain at the expense of group members.

Question 30

Transformations take place when the transformational leader

A) raises awareness of the importance of certain rewards.
B) helps people go beyond a focus on minor satisfactions.
C) gets people to look beyond self-interest.
D) all of the choices.

Question 31

Empowerment is an approach to power sharing that often motivates group members.

Question 32

An example of a leadership skill would be

A) extraversion.
B) motivating others.
C) emotional stability.
D) conscientiousness.

Question 33

Authority is the formal right to get people to do things or the formal right to control
resources.

Question 34

Effective leaders do not have to provide emotional support to group members.

Question 35

An effective sense of humor is an important part of a leader's job.

Question 36

A cross-cultural study of empowerment suggested that Indian employees in India did not rate supervisors highly who emphasized empowerment.

Question 37

Leaders establishes a direction for and demands high standards of performance
from group members.

Question 38

Shadowing as a mentoring technique involves

A) the mentor providing frequent feedback to the person mentored.
B) having a series of mentors.
C) observing the mentor by following him or her around.
D) showing considerable respect for the mentor in meetings.

Question 39

Good leaders show good intellectual ability, knowledge, and technical competence.

Question 40

An important aspect of emotional intelligence for leaders is to create good feelings in those they lead.

Question 41

Leadership involves skills as well as personal qualities and behaviors.

Question 42

Leaders who achieve the best results stick with one leadership style.

Question 43

A study of transformational leadership with research and development project teams found that such leadership was related to the profitability of the projects produced, as well as the speed of the projects in getting to market.

Question 44

According to Situational Leadership II, effective leadership depends on two independent behaviors: supporting and directing.

Question 45

According to the Situational Leadership II, a Self-Reliant Achiever has low competence and high commitment.

Question 46

Describe what a manager must do to become a transformational and charismatic leader.

Question 47

A key part of a mentor's role is to solve the difficult problems faced by their protégés.

Question 48

While other firms were hunkering down and trying to survive, networking giant Cisco Systems continued to strive forward. "Even in this downturn," said chairman and CEO John Chambers. "We intend to be the most aggressive we've ever been." Cisco had no major layoffs during the economic downturn and made no salary cuts. John Chambers is a severe dyslexic, although that didn't keep him from earning a law degree from West Virginia University and an MBA from Indiana University.
1. What does this story illustrate about leadership?
2. What does this story illustrate about leadership skills.

Question 49

Entrepreneurial leaders tend to have a visionary perspective of good opportunities that others fail to observe.

Question 50

Explain how skills contribute to leadership, and identify a leadership skill that you already possess (or think you would like to develop).

Question 51

According to the Leadership Grid, the sound manager makes good use of knowledge of human behavior to obtain results through people.

Question 52

Charismatic leadership is particularly important in a competitive business world because people need to be energized more than ever.

Question 53

A problem noted with mentoring others is that it tends to have a negative effect on the manager's own leadership effectiveness.