Deck 4: Combating Evil

Question 1

All of the following are components of the 5-R model for evaluating apologies EXCEPT:

A) recognition
B) repetition
C) remorse
D) revaluating

Answer 1

D

Question 2

_____ is a concern about future consequences of actions for this and future generations.

A) Humanism
B) Generativity
C) Benevolence
D) Humility

Answer 2

B

Question 3

______ promotes honesty, sincerity, and candor.

A) Justice
B) Mutuality
C) Integrity
D) Humility

Answer 3

C

Question 4

Which common spiritual practice involves self-examination?

A) Listening responsively
B) Demonstrating respect for others' values
C) Engaging in reflective practice
D) Appreciating the contributions of others

Question 5

Which of the following is true of forgiveness?

A) Offered only when the offender repents
B) Forgets the past to move forward
C) Strives to be emotionally neutral
D) Takes place over an extended period of time

Question 6

Which of the following is a benefit of forgiving others?

A) A greater sense of well-being
B) Better physical health
C) Improved relationships
D) All of these

Question 7

______ is/are one of the evildoers' most powerful tools.

A) Language
B) Nonverbal cues
C) Money
D) Logic

Question 8

All of the following are components of the definition of workplace spirituality EXCEPT:

A) community
B) inner life
C) endurance
D) meaningful work

Question 9

Bringing warring groups together begins with

A) rejecting revenge in favor of restraint
B) empathy for the enemies' humanity
C) commitment to restore the broken relationship
D) recalling the past and rendering a judgment

Question 10

Which of the following is a danger posed by workplace spirituality?

A) Imposing particular religious or spiritual views on followers
B) Demanding unquestioning obedience
C) Using spirituality as a tool to increase productivity
D) All of these

Question 11

Which "face of evil" focuses on the power of situational factors to produce evildoing?

A) Deception approach
B) Evil as ordinary approach
C) Evil as choice approach
D) Sanctioned destruction approach

Question 12

In the four strands that explain how warring groups can bind together, ______ is used to restore the broken relationship.

A) empathy
B) commitment
C) forbearance
D) moral truth

Question 13

According to Ashmos and Duchon, the ______ refers to the fact that employees have spiritual needs.

A) meaningful work
B) community
C) inner life
D) exterior life

Question 14

Which "face of evil" is a form of narcissism (self-centeredness)?

A) Deception approach
B) Administrative/bureaucratic approach
C) Sanctioned destruction approach
D) Dreadful approach

Question 15

The FIRST step of the forgiveness process is

A) finding meaning in undeserved suffering
B) dropping our anger and becoming emotionally neutral
C) acknowledging the hurt
D) recognizing the high price of dwelling on the injury

Question 16

A case example of evil as ______ is the Stanford Prison Experiment.

A) deception
B) bureaucratic
C) ordinary
D) choice

Question 17

In the four strands that explain how warring groups can bind together, ______ means to reject revenge in favor of restraint.

A) empathy
B) commitment
C) forbearance
D) moral truth

Question 18

______ refers to the fact that organization members desire connection to others.

A) Meaningful work
B) Community
C) Inner life
D) Exterior life

Question 19

In the four-stage model of forgiveness, at the _____ step, the injured party realizes he or she is paying a high price for dwelling on the injury and considers possibilities.

A) uncovering
B) decision
C) work
D) deepening

Question 20

Which "face of evil" forces us to examine our motives?

A) Dreadful approach
B) Deception approach
C) Administrative approach
D) Sanctioned destruction approach

Question 21

All are part of the four strands that can help bring reconciliation between warring groups EXCEPT:

A) moral truth
B) empathy
C) commitment
D) compassion

Question 22

______ is likely to continue when others fail to intervene to stop it.

A) Power
B) Evil
C) Wrongdoing
D) Care

Question 23

______ refers to the fact that workers typically are motivated by more than material rewards.

A) Inner life
B) Workplace spirituality
C) Meaningful work
D) Meaningful life

Question 24

More and more academics are studying the link between spiritual values and practices and organizational performance.

Question 25

______ is confidence in the character and truthfulness of the organization and its representatives.

A) Humility
B) Integrity
C) Trust
D) Care

Question 26

The fourth and final phase of the four-stage model of forgiveness, ______, describes the outcomes of forgiving.

A) decision
B) uncovering
C) work
D) deepening

Question 27

______ can help restore the dignity of victims and promote healing.

A) Correspondence
B) Thankfulness
C) Prayer
D) Apologies

Question 28

Workplace spirituality emphasizes inner life, meaningful work, and ______.

A) beauty
B) community
C) purpose
D) ethics

Question 29

All of the following are part of the 5-R model for evaluating the apologies of others EXCEPT:

A) remorse
B) recognition
C) respect
D) repetition

Question 30

Many ______ (pseudo or inauthentic) come up short.

A) correspondence
B) thankful words
C) prayers
D) apologies

Question 31

______ is the recognition that employees have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community.

A) Workplace spirituality
B) Moral identity
C) Moral reasoning
D) Deepening

Question 32

The evil as ______ perspective focuses on the situational factors that cause normal people to become evildoers.

A) ordinary
B) deception
C) despair
D) administration

Question 33

The first phase of the four-stage model of forgiveness is ______, a victim may initially deny that a problem exists.

A) decision
B) uncovering
C) work
D) deepening

Question 34

______ evil is based on technology and logic.

A) Administrative
B) Ordinary
C) Deception
D) Coercive

Question 35

______ is kindness toward others, desire to promote the happiness, and prosperity of employees.

A) Benevolence
B) Humility
C) Integrity
D) Compassion

Question 36

______ apologies do not question whether the victim was damaged.

A) Humble
B) Authentic
C) Trusting
D) Caring

Question 37

In the ______, aggression provokes retaliation which in turn provokes further aggression.

A) cycle of deception
B) cycle of despair
C) cycle of evil
D) cycle of denial

Question 38

In evil as ______, individuals are consumed with keeping up appearances.

A) decision
B) acceptance
C) administration
D) deception

Question 39

In the ______ stage of forgiveness, the forgiver recognizes the high price he or she is paying for dwelling on the injury.

A) acceptance
B) denial
C) decision
D) deception

Question 40

With ______, the person takes concrete steps to aid the victim.

A) restitution
B) remorse
C) respect
D) repetition

Question 41

In order for warring groups to reconcile, both parties must acknowledge that one or both caused injury.

Question 42

A number of scholars argue that we become good or evil through a series of small, incremental decisions.

Question 43

Authentic apologies are frequently vague.

Question 44

To forgive, we must forget past wrongs and move on.

Question 45

Define workplace spirituality.

Question 46

Describe the four strands that can help bring reconciliation between warring groups.

Question 47

Religion and spirituality are interchangeable terms.

Question 48

The evil as choice perspective emphasizes the motivations behind evil.

Question 49

Briefly describe the four-stage model of forgiveness.

Question 50

In evil as ordinary group, members draw a mental circle.

Question 51

Name and briefly describe the common spiritual practices that help leaders become more ethical and effective.

Question 52

The positive outcomes of forgiving are experienced in the deepening phase of the forgiveness process.

Question 53

Compare and contrast the six faces of evil. What overall picture of evil emerges from your analysis?

Question 54

Identify the possible dangers of workplace spirituality.

Question 55

Describe the benefits of apologies.

Question 56

What are some of the improvements spirituality can make in the workplace?

Question 57

As a follower, what steps can you take to resist pressure to do evil?

Question 58

Evildoers are often ordinary people.

Question 59

Dispute resolution expert Susan Opotow believes that moral exclusion progresses through five states or elements that reinforce one another and can become a vicious cycle that ends in death and destruction. What are these five states?

Question 60

According to Robert Enright, professor of educational psychology and president of the International Forgiveness Institute at the University of Wisconsin, name four things forgiveness is NOT.

Question 61

Which spiritual discipline would be most useful to you as a leader? Describe how you could use this practice to further your development as a leader.

Question 62

Is forgiveness "one of a leader's most powerful weapons in the fight against evil?" Why or why not?

Question 63

Apply the four-stage model of forgiveness to a real-life example of reconciliation. How well does the model reflect what happened in this case? What do you learn from this example?

Question 64

In the 5-R model for evaluating the apologies of others, list each category and describe each.

Question 65

Discuss some of the "wrong" ways to apologize.

Question 66

What role should spirituality play in shaping a leader's ethical decisions and behavior? Defend your position.

Question 67

Use the values described in the chapter to evaluate the spiritual health of your organization.