Deck 12: Leadership Power and Influence

Question 1

Follower _____, a response to the use of power, helps to overcome the fear associated with change efforts.

A) compliance
B) commitment
C) resistance
D) submission

Answer 1

B

Question 2

_____ are good at traditional management functions such as planning and budgeting and generally focus on the impersonal aspects of job performance.

A) Charismatic leaders
B) Transformational leaders
C) Transactional leaders
D) Machiavellian-style leaders

Answer 2

C

Question 3

In the political frame of leader reference, leaders perceive an organization as a system of shared meaning and values.

Answer 3

False

Question 4

Which of the following statements is true of charismatic leaders?

A) They try to maintain the status quo instead of creating an atmosphere of change.
B) They use rewards and punishments to influence others.
C) They use available means to achieve goals.
D) They use unconventional means to transcend the existing order.

Question 5

Transformational leaders have the ability to lead changes in an organization's vision, strategy, and culture as well as promote innovation in products and technologies.

Question 6

Personalized leaders are characterized as _____.

A) empowering
B) egalitarian
C) encouraging
D) exploitative

Question 7

A charismatic leader:

A) maintains the status quo.
B) creates an atmosphere of change.
C) uses available means to achieve goals within the framework of the existing order.
D) frames limited goals not too discrepant from status quo.

Question 8

Machiavellian-style leaders focus on reaching out and working with others.

Question 9

Which of the following types of leaders uses unconventional means to transcend the status quo and create change?

A) Charismatic leaders
B) Coalitional leaders
C) Transactional leaders
D) Machiavellian-style leaders

Question 10

Network building does not impact followers' perceptions of a leader's abilities.

Question 11

Personalized leaders exercise power in the service of higher goals that will benefit others and the organization as a whole.

Question 12

_____ exercise power in the service of higher goals that will benefit others and the organization as a whole.

A) Transactional leaders
B) Machiavellian-style leaders
C) Socialized leaders
D) Charismatic leaders

Question 13

Leaders use the symbolic frame of reference to involve followers and give them opportunities for personal and professional development.

Question 14

Charismatic leadership typically instills both awe and submission in followers, whereas transformational leadership seeks to increase follower engagement and empowerment.

Question 15

Power is used to force, not influence, people to take a particular action.

Question 16

_____, a follower response to the use of power, means that people will obey orders and carry out instructions even though they may not like it.

A) Compliance
B) Coercion
C) Resistance
D) Scarcity

Question 17

Transformational leadership:

A) believes in the traditional management functions such as planning and budgeting and generally focuses on the impersonal aspects of job performance.
B) inspires followers to go beyond their own self-interests for the good of the group.
C) believes in an exchange process between leaders and followers wherein leaders recognize followers' needs and then clarify how those needs will be satisfied.
D) entails strictly controlling people rather than striving to bring out the best in followers.

Question 18

Which of the following is a criterion that can guide ethical action?

A) The action should respect the rights of individuals and groups affected by it.
B) The action must increase the shareholder wealth.
C) The action should serve the interests of the top management.
D) The action must promote the self-interest of the employees.

Question 19

Sexual harassment is an example of the unethical use of power.

Question 20

The responses to the use of power include compliance, resistance, and commitment.

Question 21

_____ that includes expert power and referent power is based on personal characteristics and interpersonal relationships.

A) Hard power
B) Socialized power
C) Soft power
D) Personalized power

Question 22

Research indicates that most people feel a sense of obligation to give something back in return for favors others do for them. In the context of the principles for asserting leader influence, which of the following principles should a leader employ to exploit the given research finding?

A) Asking for what you want
B) Relying on the rule of reciprocity
C) Asserting formal authority
D) Developing allies

Question 23

Who among the following use rewards and punishments to shape behavior and do not mind exploiting the fears and desires of people to get them to follow rules?

A) Transactional leaders
B) Transformational leaders
C) Coalitional leaders
D) Machiavellian-style leaders

Question 24

Leaders who use a wider variety of influence tactics are typically perceived as having:

A) high resistance.
B) less determination.
C) control over information.
D) greater power.

Question 25

Coalitional leaders:

A) are good at traditional management functions such as planning and budgeting.
B) focus on the present and excel at keeping an organization running smoothly and efficiently.
C) use unconventional means to transcend the status quo.
D) observe and understand patterns of interaction and influence in an organization.

Question 26

When workers admire a supervisor because of the way he or she deals with them, the influence is based on:

A) legitimate power.
B) reward power.
C) coercive power.
D) referent power.

Question 27

The _____, a leader frame of reference, views organizations as arenas of ongoing conflict or tension over the allocation of scarce resources.

A) political frame
B) human resource frame
C) structural frame
D) symbolic frame

Question 28

The _____, a leader frame of reference, views an organization as a rational system and strives for clarity of direction and control of results.

A) political frame
B) structural frame
C) human resource frame
D) symbolic frame

Question 29

In the context of stakeholder buy-in, who among the following are strong supporters and will help lead a change effort?

A) Resisters
B) Observers
C) Partners
D) Advocates

Question 30

Which of the following is one of the political tactics for asserting leader influence?

A) Narrowing networks
B) Not asking for what you want
C) Seeking arbitration
D) Using rational persuasion

Question 31

Which of the following types of leaders typically focus on gaining and using individual power?

A) Machiavellian-style leaders
B) Transactional leaders
C) Charismatic leaders
D) Transformational leaders

Question 32

In the context of follower responses to the use of power, the act of disobeying orders or deliberately avoiding carrying out instructions is known as _____.

A) resistance
B) advocacy
C) commitment
D) compliance

Question 33

Which of the following statements is true of coercive power of leaders?

A) It refers to the power that stems from the authority to bestow rewards on other people.
B) It is the negative side of legitimate and reward power.
C) It refers to authority resulting from a leader's special knowledge or skill.
D) It depends on a leader's personal characteristics rather than on a formal title.

Question 34

Which of the following is a principle for asserting leader influence?

A) Using your wealth to bribe followers
B) Rarely asking for what you want
C) Avoiding the use of rational persuasion
D) Relying on the rule of reciprocity

Question 35

_____, a follower response to the use of power, means that people follow the directions of the person with power, whether or not they agree with those directions.

A) Compliance
B) Resistance
C) Influence
D) Commitment

Question 36

_____ refers to the effect a person's actions have on the attitudes, values, beliefs, or actions of others.

A) Commitment
B) Influence
C) Compliance
D) Resistance

Question 37

Paul, a salesman at an apparel store, did not close as many sales as was expected. Hence, his supervisor withheld his monthly incentive. In the given scenario, Paul's supervisor possesses:

A) referent power.
B) expert power.
C) coercive power.
D) legitimate power.

Question 38

In the context of the principles for leader influence, _____ means using facts, data, and logical arguments to convince others that a proposed idea or request is the best way to complete a task or accomplish a desired goal.

A) the rule of reciprocity
B) rational persuasion
C) developing allies
D) appealing to a vision

Question 39

_____ have an emotional impact on people and inspire them to do more than they would normally do, despite obstacles and personal sacrifice.

Question 40

One of the steps for effective coalitional leadership includes:

A) using unconventional means to transcend the existing order.
B) painting a grand vision of a desired future and communicating it in a way that makes the pain of change worth the effort.
C) creating an emotional impact on people and inspiring them to do more than they would normally do.
D) breaking down barriers and promoting cross-silo cooperation.

Question 41

Janey is a project manager at her company. In her position, she has created a network of people who will help her and her team successfully complete projects and service the customers later. Customer service representatives, product managers, software engineers, and upper management at client sites are all happy to work with Janey to meet her goals for her projects. What type of leader is Janey?

A) Coalitional leader
B) Transformational leader
C) Machiavellian leader
D) Charismatic leader

Question 42

In a(n) _____, a leader frame of reference, leaders rely heavily on the power and authority granted through their organizational position to influence others, and they emphasize clear job descriptions, rules and procedures, and administrative systems.

Question 43

Joel has a big personality. His warmth and humor draw people to him. His expertise is an asset, but his curiosity and excitement are contagious and his team is always excited about any project they work on with him. What type of leader is Joel?

A) Machiavellian leader
B) Coalitional leader
C) Transactional leader
D) Charismatic leader

Question 44

One of the features of _____ is that their source of influence comes from personal characteristics rather than a formal position of authority.

Question 45

Jeanette is good at traditional management functions. She does the planning and budgeting for her division. She determines what her employees need and rewards them for completing tasks that she assigns. Although she is an effective leader, she does not inspire followers to go beyond the scope of their duties. What type of leader is Jeanette?

A) Transactional leader
B) Coalitional leaders
C) Transactional leader
D) Machiavellian leader

Question 46

Briefly describe referent power of leaders.

Question 47

According to the _____, a leader frame of reference, leaders perceive the organization as a system of shared meaning and values.

Question 48

Describe coalitional leadership.

Question 49

Which of the following questions can guide you to make ethical decisions?

A) How much will the action cost the participants?
B) Does the action meet the standards of fairness and equity?
C) How many resources are used during the action?
D) How much enjoyment will the action create?

Question 50

_____ involves activities to acquire, develop, and use power and other resources to obtain desired future outcomes when there is uncertainty or disagreement about choices.

Question 51

_____ is authority based on personality characteristics that command followers' attention, respect, and admiration so that they want to emulate the leader.

Question 52

Followers accept the _____ of formal leaders to set goals, make decisions, and direct activities.

Question 53

Power is realized through the processes of politics and _____.

Question 54

Follower responses to the use of power include compliance, _____, and commitment.

Question 55

Discuss transformational leadership.

Question 56

Briefly describe the human resource frame of leader orientation.

Question 57

Discuss the six tactics for asserting leader influence.

Question 58

How can a leader increase power through political activity?

Question 59

Briefly describe power in an organization.

Question 60

_____ refers to the potential ability of one person in an organization to influence other people to bring about desired outcomes.

Question 61

In a time of economic difficulty, Eric is a cautious leader. Selecting the next product that his company will produce is a big decision. The product development department has several options. To help him decide, he has asked each product group to present their products to him next week in a type of competition. After the presentations, he will choose the product that will set the company's course for the coming year. What type of leader is Eric?

A) Transactional leaders
B) Coalitional leader
C) Transformational leader
D) Machiavellian leader

Question 62

To Lyla, people are the most important resource that her company has. She believes that "her people" can overcome any obstacle. She trains her people and promotes them to higher positions rather than hiring managers from outside the company. What is Lyla's frame of reference?

A) Structural frame
B) Human resource frame
C) Political frame
D) Symbolic frame

Question 63

Maeve is a popular manager. Many people enjoy being around her. She has a good head on her shoulders, and many of her followers respect her opinion and adopt her viewpoint. Maeve has:

A) expert power.
B) reward power.
C) referent power.
D) coercive power.