Deck 18: Transformational Change

Question 1

Organization culture does not include which of the following?

A) basic assumptions on how organizational problems should be solved
B) norms guiding how members behave
C) values that identify what is important in the organization
D) products and services supplied to customers

Answer 1

D

Question 2

Cultural change is usually a short term process implemented by top management.

Answer 2

False

Question 3

How does integrated strategic change differ from traditional strategic planning and traditional planned organization change?

Answer 3

answer not provided.

Question 4

Integrated strategic change attempts to balance organization change and human resource issues with strategic and marketplace issues.

Question 5

The key roles of leadership in transformational change are

A) envisioning, energizing, and enabling
B) diagnosis, change, and enabling
C) envisioning, change, and refreezing
D) enabling, creating, and energizing

Question 6

How would an OD practitioner attempt to change an organization's culture?

Question 7

What assumption(s) underlie(s) the integrated strategic change process?

A) external and internal analyses should be carried out independently
B) a competitor analysis is part of the process
C) senior management is in the best position to plan and implement strategic change
D) organizational issues should be treated separately from strategic issues

Question 8

Mechanistic designs support efficiency and control while organic designs promote innovation and change.

Question 9

Transformations in organizations are often generated by significant environmental shocks.

Question 10

All of the following are phases in the Integrated Strategic Change (ISC) Process except .

A) performing a strategic analysis
B) clarifying the design focus
C) exercising strategic choice
D) designing a strategic change plan

Question 11

Which of the following is not a step in integrated strategic change?

A) analyzing the current strategy and organization
B) designing and implementing the strategic change plan
C) mapping the demand system
D) choosing a desired strategy and organization

Question 12

An organization culture that values inquiry and discovery is better suited to implement organization learning interventions.

Question 13

Organizations undertake transformational change when

A) there are sharp changes in economic conditions that change competition within an industry
B) there are changes in executive leadership
C) the organization faces a threat to survival
D) all of the above

Question 14

Organization design interventions aimed at transformational change are focused on

A) work design
B) human resources practices
C) organization structure
D) all of the above

Question 15

Research supports the idea that organization designs with "alignment" between strategy and design are more effective.

Question 16

The competing values approach views culture as

A) a resolution of value dilemmas
B) a search for the right set of values
C) a fight among functional groups for the best culture
D) a simple clarification of what's most important

Question 17

According to the text, which of the following is not an effective guideline for changing corporate culture?

A) formulate a clear strategic vision
B) model culture change at the highest levels
C) change organizational membership by socializing newcomers and terminating deviants
D) keep top management from being part of the process

Question 18

Transformational changes are often driven by key senior executives.

Question 19

Transformational change is always developmental in nature.

Question 20

Under what conditions are transformational changes necessary?

Question 21

The visible symbols of the deeper levels of culture in an organization such as clothing are called .

A) norms
B) policies
C) artifacts
D) values