Deck 7: Basic Information for All Types of Interviews

Question 1

What kind of question are you using when you ask someone "How long have you been in this field of work?"

A)Specific question
B)Hypothetical open question 
C)Closed question
D)​Open ended question 

Answer 1

A

Question 2

How are the following interview questions organized?​
"Tell me about your last position."
"What were your main accomplishments?"
"Did you save the company any money?"
"How much?"
"Which was your greatest accomplishment: saving money for the company or improving employee satisfaction through new management techniques?"

A)Funnel sequence.
B)Inverted funnel sequence.
C)Hourglass sequence.
D)Diamond sequence.  

Answer 2

A

Question 3

Which of the following should be included in the closing phase of an interview?​

A)Ask follow up questions that you missed during the heart of the interview. 
B)Ask the interviewee if they have any more questions.
C)Keep the person in suspense about the next step of the process.
D)​An affidavit for the interviewee to sign. 

Answer 3

B

Question 4

How are the following interview questions organized?​
​"Are you interested in a management or team member position?"
"What makes you say that?"
"Are you willing to take a different position than the one you are applying for?"
"What makes you an effective manager or an effective team member?"
"Tell me about a time that you faced a challenge working with other people on the job and how you overcame that."

A)Funnel sequence.​
B)Inverted funnel sequence.
C)Hourglass sequence.
D)​Diamond sequence.  

Question 5

"Which area of operations do you feel deserves increased attention this year: Fire supervision,fire prevention,or emergency medical services?" This is an example of which type of question?​

A)Loaded
B)Third-person
C)Open
D)​Closed

Question 6

A job interview by telephone could take as long as an hour,but most Skype interviews are much shorter.​

Question 7

When there are more interviewers than interviewees,the interview is called a board interview.​

Question 8

In a group interview,interviewees should​

A)Always try to speak first so that they will be seen as participatory 
B)Speak only to the interviewer who asked the question and ignore the group.
C)Be prepared for confusion and noise and don't rush your answers or feel pressured.
D)​Make your answers detailed and speak as often as possible. 

Question 9

All interviews are organized in much the same way.​

Question 10

You are an interviewer and have the feeling tha the candidate is trying to hid something.What should you do?

A)Ask the candidate openly if he or she is trying to hid something.
B)Ask a series of open-ended questions that allow flexibility in responding to areas that might be related to the problem
C)Check his or her references and ask them if they know of something that the candidate might be hiding.
D)​Simply ignore the situation and depend on your gut feeling as to whether or not to hire the candidate. 

Question 11

Empathetic listening,careful paraphrasing,and non-evaluative feedback are particularly necessary communication skills for which kind of interview?​

A)Employment
B)Grievance
C)Counseling
D)​Group

Question 12

When the interview involves conflict and its resolution,that is called​

A)Grievance interview
B)Informational interview
C)Performance interview
D)​Interrogation interview 

Question 13

In the case of a customer accused of shoplifting,which type of interview might be conducted?​

A)Grievance interview
B)Informational interview
C)Performance interview
D)​Interrogation interview 

Question 14

All interviews are organized around three phases: the opening phase,the question-response phase,and the closing phase.​

Question 15

Which of the following is a direct question?

A)"Tell me about your experience in sales."​
B)"How many hours do you have in your major field of study?
C)"Which do you enjoy the most - working on your own or working under close supervision?"
D)​"Do you still arrive late to most meetings?"

Question 16

Questions following the hourglass sequence​

A)Begin with specific or closed questions and move to open or hypothetical open questions 
B)Begin with specific questions and end with specific questions. 
C)Begin with open or hypothetical questions and move to specific or closed questions.
D)​Begin with open questions and end with open or hypothetical open questions. 

Question 17

If a question catches you off guard,answer it quickly and change the subject.

Question 18

"I thought we might begin by discussing your resume in terms of your work experiences,interest,and educational background.Then we'll pause and give you an opportunity to ask some questions." This statement might be made by an interviewer in what part of the interview?

A)Rapport​
B)Orientation 
C)Motivation
D)​Closing

Question 19

Which type question is illustrated by the following example: "What do you consider to be your biggest strength?"​

A)Hypothetical open question
B)Specific question
C)Closed question​
D)​Open ended question

Question 20

This phase is the heart of the interview.In this phase both interviewer and interviewee have the opportunity ask and respond to questions:

A)Closing phase
B)Question-Response phase
C)Opening Phase
D)​Orientation phase 

Question 21

List and define the four methods for organizing interview questions,considering when each should be used.​

Question 22

Identify five tips from your text on how to answer questions effectively during an interview and explain why these are helpful.​

Question 23

What are the three steps of the opening phase of an interview and why is each step an important part of this phase?​

Question 24

Explain verbal and nonverbal probes and briefly explain how each can be used successfully in an interview,giving an example of each.​

Question 25

When might telephone or skype interviews be used and what are some guidelines for participating in these kinds of interviews?​