Deck 3: Communication and Critical Thinking Skills

Question 1

Communicating professionally and effectively with coworkers requires all of the following except:

A) good listening skills.
B) praise for a job well done.
C) keeping a low profile at departmental meetings.
D) withdrawing from gossipy conversations.

Answer 1

C

Question 2

Good communication with a depressed patient involves:

A) giving your opinion when the patient shares his or her concerns.
B) remaining silent when the patient is silent.
C) changing the subject.
D) encouraging the patient to cheer up.

Answer 2

B

Question 3

A communication triad is contraindicated in employer/employee situations if:

A) it would breach confidentiality.
B) employee anxiety is too high.
C) it would promote manipulation.
D) both a and b occur.

Answer 3

D

Question 4

Which of the following statements about the stage of acceptance is untrue?

A) It can be a joyful stage.
B) Intense feelings are absent.
C) Appropriate physical touch may replace words.
D) The support of family and friends is needed.

Question 5

The five stages of grief described by Elisabeth Kübler-Ross are denial and isolation, anger, bargaining, depression, and:

A) acceptance.
B) allowance.
C) antipathy.
D) joy.

Question 6

Checking the statements you heard or the cues you observed to be sure you understand your patient is called:

A) clarifying.
B) gathering information.
C) responding.
D) summarizing.

Question 7

It is important to make eye contact with patients when they are describing their pain to:

A) make patients feel that what they are saying is important.
B) reassure the patient that you are a professional.
C) expedite the examination.
D) determine if the patient is truthful.

Question 8

Mrs. Penelope Bailey is an 89-year-old patient scheduled for a pelvic ultrasound exam. She appears to be confused. To get her to respond appropriately to you, address her as:

A) Mrs. Bailey.
B) Penny.
C) Sweetie.
D) Grandma.

Question 9

Talking too fast is an example of a communication:

A) barrier.
B) triad.
C) impairment.
D) fallacy.

Question 10

When students are responsible for one another's learning and their own, it is called:

A) social learning.
B) a social conversation.
C) collaborative learning.
D) a communication triad.

Question 11

Sonographers can invite the participation of a patient's family member to create a communication:

A) support group.
B) triangle.
C) triage.
D) triad.

Question 12

Telling patients they should not feel angry or afraid is an example of:

A) arguing.
B) interrupting.
C) a judgmental response.
D) evasion.

Question 13

Which of the following statements about the non-diagnostic use of sonography is untrue?

A) Use of an ultrasound device without a physician's order may violate state or local laws.
B) Nothing should appear on the patient's hardcopy images that did not appear on the diagnostic images.
C) The Food and Drug Administration has declared that production of "keepsake" fetal videos is an approved use of ultrasound equipment.
D) The American Institute of Ultrasound in Medicine is not in favor of this practice.

Question 14

When speaking with patients with _____ impairments, try using a lower tone of voice.

A) emotional
B) mental
C) hearing
D) vision

Question 15

Body language is a kind of _____ communication.

A) verbal
B) nonverbal
C) supportive
D) one-way

Question 16

Lack of eye contact is associated with all of the following except:

A) anxiety.
B) self-actualization.
C) depression.
D) embarrassment.

Question 17

Sonographer reports may contain all of the following except:

A) measurements.
B) location of normal and abnormal structures.
C) comments on echogenicity.
D) diagnosis.

Question 18

Negative communication traits include:

A) judgmental responses.
B) solving.
C) changing the subject.
D) all of the above.

Question 19

What is the proper way for a sonographer to interact with a patient who is in denial about a serious health problem?

A) Divert the patient with humor.
B) Encourage the patient to talk about his or her feelings.
C) Remain cheerful and maintain eye-contact.
D) Prevent the patient from acting out.

Question 20

The highest level of Maslow's hierarchy of needs is:

A) safety and security.
B) love and belonging.
C) self-esteem.
D) self-actualization.

Question 21

Kidding or falsely cheering patients defines:

A) distraction.
B) evasion.
C) false assurance.
D) false reassurance.

Question 22

Critical thinking is:

A) goal-directed.
B) based on fact.
C) open minded.
D) all of the above.

Question 23

_____ is achieved only when people feel that others value them.

A) Self-esteem
B) Self-actualization
C) Acceptance
D) Good communication

Question 24

Talking about the weather or last night's football game are examples of:

A) social conversation.
B) supportive communication.
C) collaborative thinking.
D) empathy.

Question 25

The purpose of _____ communication is to help relieve patient anxiety, anger, or frustration and to learn about any unmet patient needs.

A) social
B) collaborative
C) supportive
D) nonverbal