Deck 5: Technology in the Business Office

Question 1

The four information processing cycle operations are input, process, ___, and storage.

A) output
B) connection
C) data
D) outsource

Answer 1

output

Question 2

When a dental office changes software systems, training is not required because all dental software programs are the same.

Answer 2

False

Question 3

A zip disk holds more information than a floppy disk.

Answer 3

True

Question 4

Choose the definition that correlates with each term below.
Network

A)A hand-operated device that controls the cursor and is used to input processing commands without the use of a keyboard
B)In data communications, a collection of computer and other equipment that use communication channels to share data, information, and hardware and software
C)An electronic device that can "read" text, images, and barcodes and transfer them into a computer system
D)Computer output display on a computer monitor
E)The recording of information so that it can be recalled for later use
F)A set of instructions or programs that direct the operation of a computer

Question 5

The acronym CD-ROM stands for compacted data read-only memory.

Question 6

A ___ is equivalent to one character of text.

A) bit
B) byte
C) megabyte
D) superbyte

Question 7

A multitask machine could include a scanner, a fax machine, and an answering machine.

Question 8

The computer program or set of instructions that directs the hardware to perform a task is called:

A) hardware.
B) software.
C) facsimile.
D) megabyte.

Question 9

Which of the following would you need to consider when conducting a feasibility study?

A) Cost
B) Changes in the practice
C) Ability of the staff
D) All of the above

Question 10

Portable storage devices are known as:

A) jump drives.
B) flash drives.
C) hard drives.
D) either a or b.

Question 11

The acronym CPU stands for:

A) central processing unit.
B) common patient units.
C) central patient unity.
D) common processing units.

Question 12

With the use of digital technology, radiographs can be transferred to a dental specialist's office in a matter of minutes.

Question 13

The administrative assistant is responsible for input and output of computer operations.

Question 14

Computers are used in ___ of dental offices.

A) 60%
B) 75%
C) 80%
D) 90%

Question 15

Digital cameras are not used in the dental office because the photographs need to be developed and put in the patient's record.

Question 16

Data entered into a row or column in an electronic spreadsheet are known as:

A) cells.
B) units.
C) equations.
D) gigabytes.

Question 17

Choose the definition that correlates with each term below.
Soft copy

A)A hand-operated device that controls the cursor and is used to input processing commands without the use of a keyboard
B)In data communications, a collection of computer and other equipment that use communication channels to share data, information, and hardware and software
C)An electronic device that can "read" text, images, and barcodes and transfer them into a computer system
D)Computer output display on a computer monitor
E)The recording of information so that it can be recalled for later use
F)A set of instructions or programs that direct the operation of a computer

Question 18

Which portion of the practice software program handles the submission of dental claims?

A) Master report
B) Transaction entry screen
C) Claim transaction window
D) Daily appointment screen

Question 19

All of the following are features to consider when purchasing a copier except the:

A) weight of the copier.
B) quality of the copy desired.
C) speed of the copier.
D) volume of work to be done on the copier.

Question 20

Choose the definition that correlates with each term below.
Mouse

A)A hand-operated device that controls the cursor and is used to input processing commands without the use of a keyboard
B)In data communications, a collection of computer and other equipment that use communication channels to share data, information, and hardware and software
C)An electronic device that can "read" text, images, and barcodes and transfer them into a computer system
D)Computer output display on a computer monitor
E)The recording of information so that it can be recalled for later use
F)A set of instructions or programs that direct the operation of a computer

Question 21

Choose the definition that correlates with each term below.
Storage

A)A hand-operated device that controls the cursor and is used to input processing commands without the use of a keyboard
B)In data communications, a collection of computer and other equipment that use communication channels to share data, information, and hardware and software
C)An electronic device that can "read" text, images, and barcodes and transfer them into a computer system
D)Computer output display on a computer monitor
E)The recording of information so that it can be recalled for later use
F)A set of instructions or programs that direct the operation of a computer

Question 22

Choose the definition that correlates with each term below.
Software

A)A hand-operated device that controls the cursor and is used to input processing commands without the use of a keyboard
B)In data communications, a collection of computer and other equipment that use communication channels to share data, information, and hardware and software
C)An electronic device that can "read" text, images, and barcodes and transfer them into a computer system
D)Computer output display on a computer monitor
E)The recording of information so that it can be recalled for later use
F)A set of instructions or programs that direct the operation of a computer

Question 23

Choose the definition that correlates with each term below.
Scanner

A)A hand-operated device that controls the cursor and is used to input processing commands without the use of a keyboard
B)In data communications, a collection of computer and other equipment that use communication channels to share data, information, and hardware and software
C)An electronic device that can "read" text, images, and barcodes and transfer them into a computer system
D)Computer output display on a computer monitor
E)The recording of information so that it can be recalled for later use
F)A set of instructions or programs that direct the operation of a computer