Deck 7: Intercultural Communication

Question 1

Cultural competence

A) involves a lack of acceptance of cultural differences in others.
B) requires self-awareness of one's own cultural values.
C) is a nonessential skill set required for health care providers.
D) begins with developing knowledge and acceptance of cultural differences in others.

Answer 1

requires self-awareness of one's own cultural values.

Question 2

The nurse is assigned to provide a bed bath to a client who cannot speak English.Which of the following communication tools or strategies should the nurse use?

A) Nonverbal communication
B) Trained interpreter
C) Family member as interpreter
D) Other staff member who speaks the same language

Answer 2

Trained interpreter

Question 3

When communicating with a client from Thailand who speaks limited English,the nurse should

A) use technical jargon and complex sentences.
B) recognize nodding as an indicator the client agrees with what the nurse is saying.
C) speak quickly and concisely, using complex words.
D) provide advice in a matter-of-fact, concise manner.

Answer 3

provide advice in a matter-of-fact, concise manner.

Question 4

When practicing cultural awareness,the nurse recognizes that cultural patterns

A) are socially transmitted through ethnic groups.
B) are nonessential parts of personal identity.
C) are minor determinants of health-related attitudes.
D) are important determinants of health-related beliefs.

Question 5

A nursing instructor is teaching a group of student nurses about culture.When teaching the students nurses about the concept of ethnocentrism,the student nurses demonstrate cultural sensitivity when they state that their culture

A) is superior to others.
B) has the right to impose its standards of "correct" behavior and values on another.
C) is a culture that warrants a sense of pride.
D) should be the norm because it is considered better or more enlightened than others.

Question 6

When caring for the poor client,a major component of care is

A) ignoring personal biases.
B) allowing stereotypes to distort nursing interventions.
C) maintaining respect for human dignity.
D) treating all clients exactly the same.

Question 7

The nurse is caring for a Hispanic client.When communicating with the client's family about the client's illness,which family member should the nurse contact?

A) Oldest female family member
B) Oldest male family member
C) Oldest daughter of client
D) Oldest son of client

Question 8

Which of the following best describes cultural diversity?

A) Encompasses variations between cultural groups
B) A smaller group of people living within the dominant culture who have adopted a cultural lifestyle distinct from that of the mainstream population
C) Groups in which members share a cultural heritage from one generation to another
D) Heterogeneous society in which diverse cultural worldviews can coexist

Question 9

Which of the following statements is true?

A) A Muslim client may refuse to take insulin if it contains beef.
B) African American males have a lower chance of developing cancer.
C) Hispanic clients make small talk before discussing their health problems.
D) Asian clients frequently challenge health care workers.

Question 10

Which of the following is a true statement in relation to the concept of poverty?

A) Poverty affects only a small segment of the population.
B) Poor people expect others to work with them in making things better.
C) Communication strategies that empower the poor to take small steps toward dependence are most effective.
D) Lack of essential resources is associated with political and personal powerlessness.

Question 11

The nurse is caring for a postpartum client who is African American.The nurse recognizes that an essential component for successful communication when interacting with this client is the use of

A) clergy in treatment plans.
B) only simple language strategies.
C) folk-healing strategies.
D) trust development.

Question 12

When performing a newborn bath demonstration for the mother of a Native American infant,the nurse should

A) maintain constant eye contact with the mother.
B) anticipate answering many of the mother's questions.
C) ask the mother to stand next to the nurse.
D) deliver verbal instructions in a story-telling format.

Question 13

When caring for a client from a different culture,which of the following is the best assessment approach by the nurse?

A) "Are there any special cultural beliefs about your illness that might help me give you better care?"
B) "Describe to me your position of greatest relief from pain and discomfort."
C) "I will return shortly to give you a pain medication. Is there anything else that you need?"
D) "I will roll your bed down and place a pillow between your legs."

Question 14

The nurse is performing an admission assessment on an Asian client.The intake includes a cultural assessment.The nurse should ask the client,

A) "Does a minister, priest, or rabbi visit you?"
B) "Do you feel understood and loved?"
C) "What language do you prefer to speak?"
D) "Does life have meaning and value for you?"

Question 15

When assessing a 5-year-old Asian client in the emergency department,the nurse observes welts on the client's body.The nurse's first course of action should be to

A) report child abuse to the authorities.
B) consult a traditional healer.
C) question the family about cultural practices.
D) ignore it because it is an imbalance between "yin and yang."