Deck 10: Building Successful Information Systems

Question 1

During the planning phase of the systems development life cycle (SDLC),the systems designer must define the symptoms rather than the underlying problem.

Answer 1

False

Question 2

During the implementation phase of the systems development life cycle (SDLC),in phased-in-phased-out conversion,an analyst introduces an information system in only a limited area of an organization.

Answer 2

False

Question 3

Only tangible benefits should be included in an economic feasibility study since intangible benefits cannot be quantified.

Answer 3

False

Question 4

Using the joint application design (JAD) approach results in the collected requirements for the application being too narrow and one-dimensional in focus.

Question 5

The creation of a system specifications document indicates the beginning of the analysis phase of the systems development life cycle (SDLC).

Question 6

External users are normally part of a company's task force.

Question 7

It is easier to modify a complete system than a prototype.

Question 8

During the planning phase of the systems development life cycle (SDLC),analysts investigate a proposed solution's feasibility and determine how best to present the solution to management to get funding.

Question 9

Normally,a task force for the planning phase of the systems development life cycle (SDLC) only includes representatives from the IT department along with the top management.

Question 10

Establishing evaluation criteria often gives rise to subjectivity issues during the systems development life cycle (SDLC) process.

Question 11

While using PERT (Program Evaluation Review Technique) and CPM (Critical Path Method) techniques,activities that are not on the critical path are more inflexible than those activities on the critical path.

Question 12

Flowcharts are tools used in the structured systems analysis and design (SSAD) model for data analysis.

Question 13

It is important to project an organization's growth rate when designing information systems.

Question 14

Examples of tangible benefits include improved employee morale,better customer satisfaction,and improved communication.

Question 15

In a PERT (Program Evaluation Review Technique) or CPM (Critical Path Method) network,the critical path takes the shortest time to be completed.

Question 16

The object-oriented approach treats process and data independently and is a sequential approach that requires completing the analysis before beginning the design.

Question 17

Workflow plans,floor plans,statistical information,project sequence diagrams,and timelines or milestone charts are all useful supporting documentation for an economic feasibility study.

Question 18

Information system projects are often an extension of existing systems or involve replacing an old technology with a new one.

Question 19

An example of an externally identified problem would be management voicing concern about an organization's lack of a competitive edge in the marketplace.

Question 20

Users and top management should not be included in the construction phase of a prototype because construction is purely a technical matter.

Question 21

____ feasibility is the measure of how well a proposed solution will work in an organization and how internal and external customers will react to it.

A) Economic
B) Technical
C) Operational
D) Scheduling

Question 22

Service-oriented architecture (SOA) advocates that core business functions and the dynamic functions that change all the time should be decoupled.

Question 23

In comparison to extreme programming (XP),in agile methodology,there is more emphasis on team coding and less emphasis on limiting the project's scope.

Question 24

_____ feasibility assesses an information system's costs and benefits.

A) Economic
B) Technical
C) Operational
D) Scheduling

Question 25

A disadvantage of extreme programming (XP) is lack of feedback from users.

Question 26

The systems development life cycle (SDLC) is also known as the _____.

A) ad hoc cycle
B) self-sourcing model
C) agile cycle
D) waterfall model

Question 27

The systems development life cycle (SDLC) model is likely to be used if a particular problem is "ad hoc," meaning it is a one-time problem.

Question 28

_____ feasibility is concerned with whether a new system can be completed on time.

A) Economic
B) Technical
C) Operational
D) Scheduling

Question 29

During the _____ phase of the systems development life cycle (SDLC) model,an information systems designer must define the problem an organization faces,taking care not to define symptoms rather than the underlying problem.

A) planning
B) requirements-gathering and analysis
C) design
D) implementation

Question 30

A request for information (RFI) is not suitable for complex projects.

Question 31

A major advantage of a request for proposal (RFP) is its short time frame that makes it quite appealing.

Question 32

_____ costs measure what an individual would miss by not having an information system or feature.

A) Opportunity
B) Operating
C) Development
D) Investment

Question 33

_____ centers on a structured workshop in which users and system professionals come together to develop an application.

A) Extreme programming (XP)
B) Joint application design (JAD)
C) Service-oriented architecture (SOA)
D) Rapid application development (RAD)

Question 34

Which of the following is an example of a tangible benefit of an information system?

A) Improved employee morale
B) Better customer satisfaction
C) Increased company profits
D) Increased flexibility in business operations

Question 35

External users of an organization's information system are:

A) refrained from providing feedback.
B) its customers, contractors, and suppliers.
C) typically part of a task force.
D) the employees who use the system.

Question 36

Systems development life cycle (SDLC) develops the entire system at once,whereas extreme programming (XP) uses incremental steps to improve an information system's quality.

Question 37

Self-sourcing improves flexibility in responding to users' information needs.

Question 38

_____ are employees who will use an information system regularly,and they can offer important feedback on the system's strengths and weaknesses.

A) Internal users
B) Customers
C) Suppliers
D) Business partners

Question 39

Outsourcing decreases the risk of leaking confidential information to competitors.

Question 40

An advantage of rapid application development (RAD) is its broad focus,which often facilitates future development.

Question 41

During the design phase of the systems development life cycle (SDLC),the _____ design is created for a specific platform,such as choosing Dell servers running Ubuntu Linux and Java for the programming language.

A) layout
B) physical
C) conceptual
D) logical

Question 42

During the implementation phase of the systems development life cycle (SDLC),in _____ conversion,as each module of a new system is converted,the corresponding part of an old system is retired.

A) parallel
B) phased-in-phased-out
C) plunge
D) pilot

Question 43

During the implementation phase of the systems development life cycle (SDLC),in _____ conversion,the analyst introduces an information system in only a limited area of an organization,such as a division or department.

A) parallel
B) phased-in-phased-out
C) plunge
D) pilot

Question 44

During the implementation phase of the systems development life cycle (SDLC),in _____ conversion,the old and new systems run simultaneously for a short time to ensure the new system works correctly.

A) parallel
B) phased-in-phased-out
C) plunge
D) pilot

Question 45

A _____ prototype shows users how a particular task that was not technically feasible can be done.

A) proof-of-concept
B) computer-aided
C) requirements-based
D) phased-in-phased-out

Question 46

During the ____ phase of the systems development life cycle (SDLC),a solution is transferred from paper to action,and a team configures the system and procures components for it.

A) requirements-gathering and analysis
B) design
C) implementation
D) maintenance

Question 47

A _____ is a tool used in structured systems analysis and design (SSAD) analysis model that shows a process at a more general level and is helpful for showing top management and the task force how a process works.

A) data flow diagram
B) flowchart
C) context diagram
D) conceptual data model

Question 48

In the design phase of the systems development life cycle (SDLC),the _____ design indicates hardware and software,such as specifying Linux servers and Windows clients.

A) layout
B) physical
C) conceptual
D) logical

Question 49

During the _____ phase of the systems development life cycle (SDLC),analysts choose the solution that is the most realistic and offers the highest payoff for an organization.

A) planning
B) requirements-gathering and analysis
C) design
D) implementation

Question 50

During the implementation phase of the systems development life cycle (SDLC),in _____ conversion,an old system is stopped and a new system is implemented.

A) parallel
B) phased-in-phased-out
C) plunge
D) pilot

Question 51

A _____ is a tool used in structured systems analysis and design (SSAD) analysis model that helps break down a complex process into simpler,more manageable,and more understandable subprocesses.

A) data flow diagram
B) flowchart
C) context diagram
D) conceptual data model

Question 52

In the _____ phase of the systems development life cycle (SDLC),a problem is defined and alternatives are generated for solving it.

A) planning
B) requirements-gathering and analysis
C) design
D) implementation and maintenance

Question 53

In the design phase of the systems development life cycle (SDLC),the _____ design is an overview of the system and does not include hardware or software choices.

A) layout
B) physical
C) conceptual
D) logical

Question 54

Computer-aided systems engineering (CASE) tools are typically used during the _____ phase of the of the systems development life cycle (SDLC).

A) planning
B) design
C) implementation
D) maintenance

Question 55

With _____ outsourcing,an organization chooses an outsourcing company in the same country.

A) onshore
B) nearshore
C) offshore
D) farshore

Question 56

With _____ outsourcing,an organization chooses an outsourcing company in a neighboring country,such as when a U.S.organization chooses a company in Canada or Mexico.

A) onshore
B) nearshore
C) offshore
D) onsite

Question 57

A _____ is a tool used in structured systems analysis and design (SSAD) analysis model that illustrates the logical steps in a process but does not show data elements and associations.

A) data flow diagram
B) flowchart
C) context diagram
D) conceptual data model

Question 58

A ____ is a tool used in structured systems analysis and design (SSAD) analysis model that helps analysts understand the data requirements an information system must meet by defining data elements and showing the associations between them.

A) data flow diagram
B) flowchart
C) context diagram
D) conceptual data model

Question 59

_____ feasibility is concerned with issues such as political repercussions of using an information system and whether the system takes the Information Privacy Act into account.

A) Economic
B) Technical
C) Operational
D) Legal

Question 60

The _____ document,which indicates the start of the design phase,is created during the requirements-gathering and analysis phase of the systems development life cycle (SDLC).

A) maintenance plan
B) system specifications
C) design
D) screening

Question 61

_____ is a method for developing software applications and information system projects in which a project is divided into smaller functions and developers cannot go on to the next phase until the current phase is finished.

A) Extreme programming (XP)
B) Rapid application development (RAD)
C) Joint application design (JAD)
D) Service-oriented architecture (SOA)

Question 62

A(n) _____ is a written document with detailed specifications that is used to request bids for equipment,supplies,or services from vendors.

Question 63

_____ is a series of well-defined phases performed in sequence that serves as a framework for developing an information system or project.

Question 64

_____ is an incremental development process,which focuses on setting a minimum number of requirements and turning them into a working product.

Question 65

_____ refers to the trend of end users developing their own information systems with little or no formal assistance from an information systems team.

Question 66

During the _____ phase of the systems development life cycle (SDLC),an information system is operating,enhancements and modifications to the system have been developed and tested,and hardware and software components have been added or replaced.

A) planning
B) design
C) implementation
D) maintenance

Question 67

_____ is similar to extreme programming (XP) in focusing on an incremental development process and timely delivery of working software,which has less emphasis on team coding and more emphasis on limiting a project's scope.

Question 68

The end result of the _____ phase of the systems development life cycle (SDLC) should give users and top management a clear view of what the problem is and how the information system will solve the problem.

Question 69

In the context of systems development life cycle (SDLC),the tool used by analysts for the purpose of investigating a proposed solution's viability and determine how best to present the solution to management in order to obtain funding is called _____.

Question 70

In the extreme programming (XP) environment,a method where programmers are usually organized into teams of two,sharing a workstation and working on the same code is known as _____.

Question 71

The _____ approach treats process and data independently and is a sequential approach that requires completing the analysis before beginning the design of information systems.

Question 72

_____ are small-scale versions of information systems,which are built before building the entire system,and are used to illustrate the system's benefits and allow users to offer feedback.

Question 73

The fundamental principle behind _____ is that the "blocks of codes" can be reused in a variety of different applications,allowing new business processes to be created from a pool of existing services.

Question 74

A(n) _____ chart,which is a project management technique,can be established using the critical path to list the completion time of a project on the x-axis and all the activities on the y-axis.

Question 75

_____ is a philosophy and a software and system development methodology that focuses on the development,use,and reuse of small,self-contained blocks of codes to meet the software needs of an organization.

A) Extreme programming (XP)
B) Rapid application development (RAD)
C) Service-oriented architecture (SOA)
D) Joint application design (JAD)

Question 76

_____ is an approach where an organization's team develops an information system internally.

Question 77

With _____ outsourcing,an organization chooses an outsourcing company in any part of the world (usually a country farther away than a neighboring country),as long as it can provide the needed services.

A) onshore
B) nearshore
C) offshore
D) onsite

Question 78

The project management technique PERT stands for _____

Question 79

_____ uses an iterative process that repeats the design,development,and testing steps as needed,based on feedback from users.

A) Extreme programming (XP)
B) Rapid application development (RAD)
C) Joint application design (JAD)
D) Service-oriented architecture (SOA)

Question 80

_____ prototypes are used to market a proposed system to users and management by showing some of its features and demonstrating how beneficial it could be to an organization.