Deck 3: Foundations of Recruitment and Selection II

ملء الشاشة (f)
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سؤال
Which of the following is responsible for the enforcement of the Canadian Human Rights Act?

A) Canadian Human Rights Tribunal
B) Canadian Human Rights Commission
C) Canadian Human Rights Labour Board
D) Human Resources Development Canada
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سؤال
Which of the following is NOT a step in developing and implementing an employment equity plan?

A) Monitor the changing composition of the internal workforce over time.
B) Obtain government support for the employment equity effort.
C) Set representative targets for designated groups based on availability of qualified workers.
D) Make necessary changes to the employment equity intervention to bring designated groups up to future targets.
سؤال
Which of the following situations characterizes employers that are subject to the Federal Contractors Program?

A) companies with more than 10 employees and more than $200 000 of business with the federal government
B) companies with more than 50 employees and more than $500 000 of business with the federal government
C) companies with more than 100 employees and more than $1 000 000 of business with the federal government
D) companies with more than 200 employees and more than $3 000 000 of business with the federal government
سؤال
Which interview question is legally valid?

A) How long have you lived in Canada?
B) What is your current address?
C) What is your maiden name?
D) Do you have child care arrangements?
سؤال
Individuals who are overweight tend to receive fewer job offers than others, even in cases where their appearance or size has no possible bearing on their work performance. Some employers continue to choose not to hire overweight individuals. What protection do job applicants have under human rights laws?

A) Overweight job applicants have no protection under human rights laws.
B) Protection based on physical disability, if the condition is medically diagnosed as a disability.
C) Protection based on compassionate grounds, given that the condition was medically induced.
D) Protection is not available given that a bona fide occupational requirement can be established, thereby, allowing for discrimination.
سؤال
According to the textbook, what is the purpose of employment equity?

A) to achieve equality in the workplace
B) to generate equal opportunity employers
C) to encourage diversity management
D) to promote unbiased and fair hiring practices
سؤال
Which of the following is a prohibited ground of discrimination?

A) education
B) tattoos
C) weight
D) colour
سؤال
To which of the following designated groups does employment equity apply?

A) women, visible minorities, Aboriginal peoples, and people with disabilities
B) visible minorities, Aboriginal peoples, and people with disabilities
C) immigrants, First Nations people, and people with physical handicaps
D) Aboriginal peoples, people with disabilities, and international students
سؤال
Within all Canadian jurisdictions, which of the following is a prohibited ground of employment discrimination?

A) criminal conviction
B) religion
C) family status
D) language
سؤال
What are the four legal means that affect employment practices in recruitment and selection?

A) constitutional law, human rights law, employment equity, and labour law
B) constitutional law, criminal law, civil law, and labour law
C) criminal law, labour law, employment equity, and federal law
D) human rights law, employment equity, labour law, and civil law
سؤال
Ann, who is four feet five inches tall, met with the manager of a liquor store to discuss employment as a cashier. The manager seemed receptive, and Ann left the store with the impression that the manager would call to arrange training. However, the manager hired someone else. When Ann asked, the manager said Ann was too short to do the job. What protection does Ann have under human rights law in this situation?

A) She is protected on the grounds of sex.
B) She is protected on the grounds of physical disability.
C) She is protected on the grounds of national origin.
D) She is protected on the grounds of source of income.
سؤال
Which of the following is NOT a prohibited ground of discrimination?

A) work experience
B) race
C) age
D) religion
سؤال
A school teacher has HIV, and the parents of many of the students have asked that their children be transferred to another teacher or school. The school board has told the teacher that he must transfer to a position where he is not in contact with the children. Which statement applies to this situation?

A) It is not discrimination because there is a safety concern for employees and students.
B) It is not discrimination because the teacher would not be able to do his job.
C) It is a violation of human rights legislation, based on physical disability.
D) It is a violation of human rights legislation, based on sex.
سؤال
Which of the following statements best defines discrimination?

A) the duty of an employer to put in place modifications to discriminatory employment practices
B) any employment rule, practice, or policy that has a negative effect on employees
C) the denial of opportunity to a person or class of people based on a group characteristic such as age, colour, race, religion, marital status, or mental or physical disability
D) any unwelcome conduct or consequences that may detrimentally affect the work environment
سؤال
The Canadian Human Rights Commission received 1735 complaints in 2013. What percentage of these complaints were related to discrimination related to disabilities?

A) 18 percent
B) 28 percent
C) 38 percent
D) 55 percent
سؤال
Which of the following laws do NOT regulate recruitment and selection within an organization?

A) Canadian Charter of Rights and Freedoms
B) human rights legislation
C) constitutional law
D) criminal law
سؤال
With respect to recruitment and selection, what legislation has precedence over all other legislations?

A) constitutional law
B) human rights law
C) Canada labour law
D) employment equity legislation
سؤال
What legal term states that there is a justifiable reason for a discriminatory employment practice or policy based on the necessity for business operations?

A) There is no justification for discrimination.
B) employment equity
C) bona fide occupational requirement
D) affirmative action
سؤال
A clothing store is recruiting seasonal employees. It is October, and the successful candidates will be offered three months' work for the store's busiest season. One applicant with a solid background in retail sales appears to be pregnant. The supervisor decides not to hire her. What protection does the job applicant have under human rights law in this situation?

A) She is protected on the grounds of sex.
B) She is protected on the grounds of family status.
C) She is protected on the grounds of age.
D) She is protected on the grounds of marital status.
سؤال
Which of the following is NOT covered by the Canadian Human Rights Act?

A) crown corporations
B) banks
C) Canada Post
D) BC labour laws
سؤال
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. What are the four legal sources that affect KM Contracting's employment practices in recruitment and selection?

A) constitutional law, human rights law, employment equity, labour law
B) constitutional law, criminal law, civil law, labour law
C) criminal law, labour law, employment equity, federal law
D) human rights law, employment equity, labour law, civil law
سؤال
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. In this situation, which of the following behaviours would NOT be discrimination?

A) Behaviour that is based on a condition of employment.
B) Behaviour that is a misuse of supervisory authority.
C) Behaviour that is nonverbal and limited to only a few incidents.
D) Behaviour that is unintended.
سؤال
Which of the following is an example of effective practices for nondiscriminatory recruiting?

A) posting job advertisements in-house only
B) relying solely on seniority when promoting employees
C) relying on word-of-mouth advertising
D) using outreach recruiting
سؤال
Scenario 3.2
Mr. Smith, a public elementary school custodian, is a Seventh Day Adventist. His religious beliefs prevent him from working from sundown Friday to sundown Saturday. The work schedule, which requires him to work a Friday shift from 3 p.m. to 11 p.m., is set out in the collective agreement between his employer and his union. Accommodating Mr. Smith's religious beliefs would require allowing him to work hours different from those specified. The employer and the union can't agree on a means of accommodating Mr. Smith. As a result, he is dismissed from his job.
Refer to Scenario 3.2. What human rights legal concept has emerged in this situation?

A) accommodation
B) adverse effect discrimination
C) employment equity
D) sufficient risk
سؤال
Scenario 3.2
Mr. Smith, a public elementary school custodian, is a Seventh Day Adventist. His religious beliefs prevent him from working from sundown Friday to sundown Saturday. The work schedule, which requires him to work a Friday shift from 3 p.m. to 11 p.m., is set out in the collective agreement between his employer and his union. Accommodating Mr. Smith's religious beliefs would require allowing him to work hours different from those specified. The employer and the union can't agree on a means of accommodating Mr. Smith. As a result, he is dismissed from his job.
Refer to Scenario 3.2. What legal protected ground may be violated in this situation?

A) sex
B) ethnic origin
C) religion
D) race
سؤال
What best describes the four-fifths rule?

A) Outreach recruiting must result in four-fifths of applications from target groups.
B) Employment equity candidates must be hired if they meet four-fifths of the minimum job requirements.
C) The selection rate for the protected group is less than four-fifths that of the comparison group.
D) Four-fifths of discrimination situations are unintentional.
سؤال
When the selection rate for a protected group is lower than that for the relevant comparison group, what might potentially occur?

A) discrimination
B) an adverse impact discrimination
C) adverse effect discrimination
D) direct discrimination
سؤال
Which of the following is an example of indirect discrimination?

A) an unsubstantiated requirement for local market experience
B) a requirement that an attendant in a women's locker room must be female
C) a minimum score on certain employment tests
D) a minimum height or weight requirement for police forces
سؤال
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
What is the intent of the federal Employment Equity Act?

A) to promote equal pay for male and female employees
B) to remove employment barriers for women, Aboriginal peoples, persons with disabilities, and visible minorities
C) to ensure employees are able to join a union of their choice
D) to prohibit discrimination on the grounds of race, colour, religion, age, gender, marital status, disability, or sexual orientation
سؤال
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. What legislation applies in this case?

A) the Employment Standards Act and labour law
B) the Employment Equity Act and Canadian Human Rights Act
C) provincial human rights law and labour law
D) the Canadian Human Rights Act and the Canadian Charter of Rights and Freedoms
سؤال
Which one of the following questions can be asked of a potential candidate?

A) Were you born in Canada?
B) Are you legally entitled to work in Canada?
C) What is your name on your birth certificate?
D) Is French your first language?
سؤال
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. Who might be liable in this situation?

A) the employer
B) the employee
C) the manager
D) the employer and manager
سؤال
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. As the HR manager, how would you describe Ms. Jones's situation?

A) She is being sexually harassed, a form of discrimination.
B) She is not being discriminated against because obesity is not one of the human rights prohibitions (unless it is diagnosed as a disability).
C) It is not a problem because a formal complaint has not been made over this 11-year period.
D) She is being discriminated against based on age, sex, and family status.
سؤال
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. As the HR manager, how would you best define discrimination to the managers?

A) any employment rule, practice, or policy that has a negative effect on employees
B) the duty of an employer to put in place modifications to discriminatory employment practices
C) the denial of opportunity to a person or class of people based on a group characteristic such as age, colour, race, religion, marital status, or mental or physical disability.
D) any unwelcome conduct or consequences that may detrimentally affect the work environment.
سؤال
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Which of the following terms refers to the equal application of hiring policies or practices that result in a disproportionate number of a certain gender, racial group, or religious group being excluded?:

A) systemic discrimination
B) reasonable accommodation
C) undue hardship
D) bona fide hiring practices
سؤال
Scenario 3.2
Mr. Smith, a public elementary school custodian, is a Seventh Day Adventist. His religious beliefs prevent him from working from sundown Friday to sundown Saturday. The work schedule, which requires him to work a Friday shift from 3 p.m. to 11 p.m., is set out in the collective agreement between his employer and his union. Accommodating Mr. Smith's religious beliefs would require allowing him to work hours different from those specified. The employer and the union can't agree on a means of accommodating Mr. Smith. As a result, he is dismissed from his job.
Refer to Scenario 3.2. What legislation applies in this case?

A) the Canada Labour Code
B) the employment equity Act
C) provincial human rights law
D) the Canadian Human Rights Act
سؤال
Scenario 3.1
Bill, who has an arthritic condition, applied for a position as a private bus driver. He met all the conditions of the selection process but was rejected for employment by the company on the advice of the medical doctor who performed the mandatory medical examination.
What protection does Bill have under human rights law in this situation?

A) Bill is not being discriminated against as public safety requires a high standard of driving skills.
B) Bill is protected on the grounds of physical disability.
C) Bill is protected by employment equity legislation.
D) Bill is not being discriminated against as driving requires quick response of his hands and feet.
سؤال
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. Under which jurisdiction does this university fall?

A) federal
B) provincial
C) national
D) international
سؤال
Scenario 3.1
Bill, who has an arthritic condition, applied for a position as a private bus driver. He met all the conditions of the selection process but was rejected for employment by the company on the advice of the medical doctor who performed the mandatory medical examination.
In order to NOT be accused of discrimination, what should the employer have established prior to conducting medical exams on bus drivers?

A) that the absence of arthritis was a bona fide occupational requirement for private bus drivers
B) that the medical exam was well established and valid as a screening and selection tool
C) that the medical exam was consistent and reliable as a screening and selection tool
D) that physical ability was a bona fide occupational requirement for a private bus driver
سؤال
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Which of the following statements would apply to a requirement that a hospital nurse be female?

A) The requirement is a violation of the Canadian Human Rights Act.
B) The requirement is a bona fide occupational requirement.
C) The requirement is justified if the nurse works at the maternity ward of a hospital.
D) The requirement is mandatory if determined by the Pay Equity Act.
سؤال
Recruitment and selection practices that have an impact on careers or entry to occupations must be defensible with respect to legal requirements.
سؤال
An employer is not required to face which of the following challenges in providing accommodation to eliminate practices that prevent job equity for disadvantaged groups?

A) additional costs
B) undue hardship
C) negative reaction from other employees
D) administrative difficulties
سؤال
Scenario 3.5
TS Inc. is a small Canadian aviation company located in Sydney, BC. The company has over 30 employees, primarily pilots and aircraft maintenance engineers. The CEO informs you that you should come up with a recruitment and selection system that will screen out pro-union attitudes, and also to keep this information confidential. John, a Seventh Day Adventist, applied in person for an aircraft maintenance engineer position, in response to a newspaper advertisement that listed two years of experience and industry certification. He was not contacted by TS Inc., even though he had over eight years of experience. His ex-wife, who was close friends with the CEO, told John that she had been contacted for a reference. Four months later he learned that the recent hirees had less than two years of experience.
Refer to Scenario 3.5. What legally protected ground seems to be violated in this situation?

A) age
B) family status
C) religion
D) marital status
سؤال
Employment equity programs involve any human resource activities introduced into an organization to ensure equality for all employees in all aspects of employment, including recruiting, hiring, compensation, and training.
سؤال
It is appropriate to ask potential employees for a list of all their disabilities, limitations, or health problems.
سؤال
Scenario 3.5
TS Inc. is a small Canadian aviation company located in Sydney, BC. The company has over 30 employees, primarily pilots and aircraft maintenance engineers. The CEO informs you that you should come up with a recruitment and selection system that will screen out pro-union attitudes, and also to keep this information confidential. John, a Seventh Day Adventist, applied in person for an aircraft maintenance engineer position, in response to a newspaper advertisement that listed two years of experience and industry certification. He was not contacted by TS Inc., even though he had over eight years of experience. His ex-wife, who was close friends with the CEO, told John that she had been contacted for a reference. Four months later he learned that the recent hirees had less than two years of experience.
Refer to Scenario 3.5. What human rights legal concepts emerged in this situation?

A) individual accommodation and indirect discrimination
B) direct discrimination and ethical challenges
C) employment equity and labour rights
D) adverse impact and reasonable accommodation
سؤال
Collective agreements have little or no effect on personnel selection processes.
سؤال
A situation in which an employer, in good faith, adopts a policy or practice that has an unintended negative impact on members of a selected group is referred to as adverse effect discrimination.
سؤال
Scenario 3.5
TS Inc. is a small Canadian aviation company located in Sydney, BC. The company has over 30 employees, primarily pilots and aircraft maintenance engineers. The CEO informs you that you should come up with a recruitment and selection system that will screen out pro-union attitudes, and also to keep this information confidential. John, a Seventh Day Adventist, applied in person for an aircraft maintenance engineer position, in response to a newspaper advertisement that listed two years of experience and industry certification. He was not contacted by TS Inc., even though he had over eight years of experience. His ex-wife, who was close friends with the CEO, told John that she had been contacted for a reference. Four months later he learned that the recent hirees had less than two years of experience.
Refer to Scenario 3.5. What legal sources are relevant to this situation?

A) the Employment Standards Act and labour law
B) the Employment Equity Act and privacy legislation
C) provincial human rights law and the Canadian Charter of Rights and Freedoms
D) the Canadian Human Rights Act
سؤال
Which of the following is NOT included in the three-part Meiorin test under which all workplace practices are screened?

A) The standard is rationally connected to job performance.
B) The standard was adopted in good faith.
C) The standard is reasonably necessary.
D) The standard is applied over a long period of time.
سؤال
Why is the Renaud case from the Supreme Court of Canada important?

A) It established that the employer was responsible to accommodate employees.
B) It established that undue hardship was related to employee morale.
C) It established that the union could be found to have discriminated against its employees.
D) It established that sufficient risk needs to incorporate both financial and nonfinancial aspects.
سؤال
Constitutional law becomes an issue only when recruitment or selection practices are challenged in a human rights tribunal or court.
سؤال
Since the aviation industry is a federally regulated industry in Canada, airline company operations fall under the jurisdiction of federal law.
سؤال
Labour law regulates the minimum age of employment, hours of work, minimum wages, statutory holidays, etc.
سؤال
Direct discrimination occurs when an employer adopts a practice or rule that on its face discriminates on a prohibited ground.
سؤال
Scenario 3.5
TS Inc. is a small Canadian aviation company located in Sydney, BC. The company has over 30 employees, primarily pilots and aircraft maintenance engineers. The CEO informs you that you should come up with a recruitment and selection system that will screen out pro-union attitudes, and also to keep this information confidential. John, a Seventh Day Adventist, applied in person for an aircraft maintenance engineer position, in response to a newspaper advertisement that listed two years of experience and industry certification. He was not contacted by TS Inc., even though he had over eight years of experience. His ex-wife, who was close friends with the CEO, told John that she had been contacted for a reference. Four months later he learned that the recent hirees had less than two years of experience.
Refer to Scenario 3.5. Under which jurisdiction does TS Inc. fall?

A) federal
B) provincial
C) national
D) international
سؤال
In an employment interview, it is acceptable (legal) to ask candidates if they are prepared to travel or be transferred if those are requirements of the job.
سؤال
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. What legally protected ground seems to be violated in this situation?

A) age
B) race
C) religion
D) language
سؤال
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. What human rights legal concept has emerged in this situation?

A) reasonable accommodation
B) protected groups
C) employment equity
D) racial discrimination
سؤال
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. There are many actions the HR manager can take. What would be an important initial step to deal with this situation?

A) Adopt employment equity policies and practices.
B) Ensure valid and reliable job-related criteria are used to assess applicants.
C) Educate management on harassment prevention policies and practices.
D) Initiate problem solving through a formal internal complaint process.
سؤال
It is never acceptable to ask job candidates if they have a criminal record.
سؤال
Describe some practical guidelines for HR managers to ensure that recruitment and selection practices do not lead to illegal discrimination.
سؤال
What are the four legal means that affect employment practices in Canada? Identify and briefly describe each one.
سؤال
To what two causes can the success or failure of outreach recruitment be traced? Discuss three important questions an HR manager needs to ask to ensure that an organization's hiring process is legally defensible.
سؤال
When a manufacturer decides not to hire women in areas requiring heavy lifting, this is an example of indirect discrimination or adverse impact discrimination.
سؤال
Every province and territory, as well as the federal government, has established a human rights code or act that prohibits discrimination in employment. The grounds for discrimination outlined in the Canadian Human Rights Act are race, colour, religion, age, sex, marital status, and mental or physical disability. Recruitment practices that are free of bias will attract the most qualified applicants. It is a discriminatory practice if interviewing procedures exclude a particular group directly or indirectly on a prohibited ground of discrimination.
Write six questions for each of the six prohibited grounds in all jurisdictions of Canada that you would avoid asking on an application form or during an interview. Reword the questions so that they can be asked to gather information that relates to an applicant's ability to do the job.
سؤال
Define and give an example of three important legal concepts in recruitment and selection.
سؤال
Accommodation is always applied to a group as opposed to individuals.
سؤال
During the interview process, inquiries about the applicant's religion may be justified if they seek to establish the existence of a bona fide occupational requirement (i.e., if the job involves communicating religious values).
سؤال
Define discrimination and describe some of the areas in recruitment and selection that can be discriminatory.
سؤال
Define and give an example of three discrimination prohibitions.
سؤال
What is employment equity? Which groups are affected by employment equity legislation? Does employment equity mean that unqualified individuals will be hired? What are the benefits of implementing employment equity in the workplace? Give an example of a specific strategy or equity practice an organization has used to increase employment equity.
سؤال
Describe one of the following employment laws and its relevance to recruitment and selection: labour law or the Employment Standards Act.
سؤال
Reasonable accommodation refers to the duty of an employer to put in place modifications to discriminatory employment practices or procedures to meet the needs of members of a protected group being affected by the employment practice or procedure.
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Deck 3: Foundations of Recruitment and Selection II
1
Which of the following is responsible for the enforcement of the Canadian Human Rights Act?

A) Canadian Human Rights Tribunal
B) Canadian Human Rights Commission
C) Canadian Human Rights Labour Board
D) Human Resources Development Canada
B
2
Which of the following is NOT a step in developing and implementing an employment equity plan?

A) Monitor the changing composition of the internal workforce over time.
B) Obtain government support for the employment equity effort.
C) Set representative targets for designated groups based on availability of qualified workers.
D) Make necessary changes to the employment equity intervention to bring designated groups up to future targets.
B
3
Which of the following situations characterizes employers that are subject to the Federal Contractors Program?

A) companies with more than 10 employees and more than $200 000 of business with the federal government
B) companies with more than 50 employees and more than $500 000 of business with the federal government
C) companies with more than 100 employees and more than $1 000 000 of business with the federal government
D) companies with more than 200 employees and more than $3 000 000 of business with the federal government
C
4
Which interview question is legally valid?

A) How long have you lived in Canada?
B) What is your current address?
C) What is your maiden name?
D) Do you have child care arrangements?
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5
Individuals who are overweight tend to receive fewer job offers than others, even in cases where their appearance or size has no possible bearing on their work performance. Some employers continue to choose not to hire overweight individuals. What protection do job applicants have under human rights laws?

A) Overweight job applicants have no protection under human rights laws.
B) Protection based on physical disability, if the condition is medically diagnosed as a disability.
C) Protection based on compassionate grounds, given that the condition was medically induced.
D) Protection is not available given that a bona fide occupational requirement can be established, thereby, allowing for discrimination.
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6
According to the textbook, what is the purpose of employment equity?

A) to achieve equality in the workplace
B) to generate equal opportunity employers
C) to encourage diversity management
D) to promote unbiased and fair hiring practices
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7
Which of the following is a prohibited ground of discrimination?

A) education
B) tattoos
C) weight
D) colour
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8
To which of the following designated groups does employment equity apply?

A) women, visible minorities, Aboriginal peoples, and people with disabilities
B) visible minorities, Aboriginal peoples, and people with disabilities
C) immigrants, First Nations people, and people with physical handicaps
D) Aboriginal peoples, people with disabilities, and international students
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9
Within all Canadian jurisdictions, which of the following is a prohibited ground of employment discrimination?

A) criminal conviction
B) religion
C) family status
D) language
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10
What are the four legal means that affect employment practices in recruitment and selection?

A) constitutional law, human rights law, employment equity, and labour law
B) constitutional law, criminal law, civil law, and labour law
C) criminal law, labour law, employment equity, and federal law
D) human rights law, employment equity, labour law, and civil law
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11
Ann, who is four feet five inches tall, met with the manager of a liquor store to discuss employment as a cashier. The manager seemed receptive, and Ann left the store with the impression that the manager would call to arrange training. However, the manager hired someone else. When Ann asked, the manager said Ann was too short to do the job. What protection does Ann have under human rights law in this situation?

A) She is protected on the grounds of sex.
B) She is protected on the grounds of physical disability.
C) She is protected on the grounds of national origin.
D) She is protected on the grounds of source of income.
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12
Which of the following is NOT a prohibited ground of discrimination?

A) work experience
B) race
C) age
D) religion
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13
A school teacher has HIV, and the parents of many of the students have asked that their children be transferred to another teacher or school. The school board has told the teacher that he must transfer to a position where he is not in contact with the children. Which statement applies to this situation?

A) It is not discrimination because there is a safety concern for employees and students.
B) It is not discrimination because the teacher would not be able to do his job.
C) It is a violation of human rights legislation, based on physical disability.
D) It is a violation of human rights legislation, based on sex.
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14
Which of the following statements best defines discrimination?

A) the duty of an employer to put in place modifications to discriminatory employment practices
B) any employment rule, practice, or policy that has a negative effect on employees
C) the denial of opportunity to a person or class of people based on a group characteristic such as age, colour, race, religion, marital status, or mental or physical disability
D) any unwelcome conduct or consequences that may detrimentally affect the work environment
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15
The Canadian Human Rights Commission received 1735 complaints in 2013. What percentage of these complaints were related to discrimination related to disabilities?

A) 18 percent
B) 28 percent
C) 38 percent
D) 55 percent
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16
Which of the following laws do NOT regulate recruitment and selection within an organization?

A) Canadian Charter of Rights and Freedoms
B) human rights legislation
C) constitutional law
D) criminal law
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17
With respect to recruitment and selection, what legislation has precedence over all other legislations?

A) constitutional law
B) human rights law
C) Canada labour law
D) employment equity legislation
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18
What legal term states that there is a justifiable reason for a discriminatory employment practice or policy based on the necessity for business operations?

A) There is no justification for discrimination.
B) employment equity
C) bona fide occupational requirement
D) affirmative action
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19
A clothing store is recruiting seasonal employees. It is October, and the successful candidates will be offered three months' work for the store's busiest season. One applicant with a solid background in retail sales appears to be pregnant. The supervisor decides not to hire her. What protection does the job applicant have under human rights law in this situation?

A) She is protected on the grounds of sex.
B) She is protected on the grounds of family status.
C) She is protected on the grounds of age.
D) She is protected on the grounds of marital status.
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20
Which of the following is NOT covered by the Canadian Human Rights Act?

A) crown corporations
B) banks
C) Canada Post
D) BC labour laws
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21
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. What are the four legal sources that affect KM Contracting's employment practices in recruitment and selection?

A) constitutional law, human rights law, employment equity, labour law
B) constitutional law, criminal law, civil law, labour law
C) criminal law, labour law, employment equity, federal law
D) human rights law, employment equity, labour law, civil law
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22
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. In this situation, which of the following behaviours would NOT be discrimination?

A) Behaviour that is based on a condition of employment.
B) Behaviour that is a misuse of supervisory authority.
C) Behaviour that is nonverbal and limited to only a few incidents.
D) Behaviour that is unintended.
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23
Which of the following is an example of effective practices for nondiscriminatory recruiting?

A) posting job advertisements in-house only
B) relying solely on seniority when promoting employees
C) relying on word-of-mouth advertising
D) using outreach recruiting
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24
Scenario 3.2
Mr. Smith, a public elementary school custodian, is a Seventh Day Adventist. His religious beliefs prevent him from working from sundown Friday to sundown Saturday. The work schedule, which requires him to work a Friday shift from 3 p.m. to 11 p.m., is set out in the collective agreement between his employer and his union. Accommodating Mr. Smith's religious beliefs would require allowing him to work hours different from those specified. The employer and the union can't agree on a means of accommodating Mr. Smith. As a result, he is dismissed from his job.
Refer to Scenario 3.2. What human rights legal concept has emerged in this situation?

A) accommodation
B) adverse effect discrimination
C) employment equity
D) sufficient risk
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25
Scenario 3.2
Mr. Smith, a public elementary school custodian, is a Seventh Day Adventist. His religious beliefs prevent him from working from sundown Friday to sundown Saturday. The work schedule, which requires him to work a Friday shift from 3 p.m. to 11 p.m., is set out in the collective agreement between his employer and his union. Accommodating Mr. Smith's religious beliefs would require allowing him to work hours different from those specified. The employer and the union can't agree on a means of accommodating Mr. Smith. As a result, he is dismissed from his job.
Refer to Scenario 3.2. What legal protected ground may be violated in this situation?

A) sex
B) ethnic origin
C) religion
D) race
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26
What best describes the four-fifths rule?

A) Outreach recruiting must result in four-fifths of applications from target groups.
B) Employment equity candidates must be hired if they meet four-fifths of the minimum job requirements.
C) The selection rate for the protected group is less than four-fifths that of the comparison group.
D) Four-fifths of discrimination situations are unintentional.
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27
When the selection rate for a protected group is lower than that for the relevant comparison group, what might potentially occur?

A) discrimination
B) an adverse impact discrimination
C) adverse effect discrimination
D) direct discrimination
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28
Which of the following is an example of indirect discrimination?

A) an unsubstantiated requirement for local market experience
B) a requirement that an attendant in a women's locker room must be female
C) a minimum score on certain employment tests
D) a minimum height or weight requirement for police forces
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29
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
What is the intent of the federal Employment Equity Act?

A) to promote equal pay for male and female employees
B) to remove employment barriers for women, Aboriginal peoples, persons with disabilities, and visible minorities
C) to ensure employees are able to join a union of their choice
D) to prohibit discrimination on the grounds of race, colour, religion, age, gender, marital status, disability, or sexual orientation
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30
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. What legislation applies in this case?

A) the Employment Standards Act and labour law
B) the Employment Equity Act and Canadian Human Rights Act
C) provincial human rights law and labour law
D) the Canadian Human Rights Act and the Canadian Charter of Rights and Freedoms
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31
Which one of the following questions can be asked of a potential candidate?

A) Were you born in Canada?
B) Are you legally entitled to work in Canada?
C) What is your name on your birth certificate?
D) Is French your first language?
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32
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. Who might be liable in this situation?

A) the employer
B) the employee
C) the manager
D) the employer and manager
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33
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. As the HR manager, how would you describe Ms. Jones's situation?

A) She is being sexually harassed, a form of discrimination.
B) She is not being discriminated against because obesity is not one of the human rights prohibitions (unless it is diagnosed as a disability).
C) It is not a problem because a formal complaint has not been made over this 11-year period.
D) She is being discriminated against based on age, sex, and family status.
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34
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Refer to Scenario 3.3. As the HR manager, how would you best define discrimination to the managers?

A) any employment rule, practice, or policy that has a negative effect on employees
B) the duty of an employer to put in place modifications to discriminatory employment practices
C) the denial of opportunity to a person or class of people based on a group characteristic such as age, colour, race, religion, marital status, or mental or physical disability.
D) any unwelcome conduct or consequences that may detrimentally affect the work environment.
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35
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Which of the following terms refers to the equal application of hiring policies or practices that result in a disproportionate number of a certain gender, racial group, or religious group being excluded?:

A) systemic discrimination
B) reasonable accommodation
C) undue hardship
D) bona fide hiring practices
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36
Scenario 3.2
Mr. Smith, a public elementary school custodian, is a Seventh Day Adventist. His religious beliefs prevent him from working from sundown Friday to sundown Saturday. The work schedule, which requires him to work a Friday shift from 3 p.m. to 11 p.m., is set out in the collective agreement between his employer and his union. Accommodating Mr. Smith's religious beliefs would require allowing him to work hours different from those specified. The employer and the union can't agree on a means of accommodating Mr. Smith. As a result, he is dismissed from his job.
Refer to Scenario 3.2. What legislation applies in this case?

A) the Canada Labour Code
B) the employment equity Act
C) provincial human rights law
D) the Canadian Human Rights Act
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37
Scenario 3.1
Bill, who has an arthritic condition, applied for a position as a private bus driver. He met all the conditions of the selection process but was rejected for employment by the company on the advice of the medical doctor who performed the mandatory medical examination.
What protection does Bill have under human rights law in this situation?

A) Bill is not being discriminated against as public safety requires a high standard of driving skills.
B) Bill is protected on the grounds of physical disability.
C) Bill is protected by employment equity legislation.
D) Bill is not being discriminated against as driving requires quick response of his hands and feet.
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38
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. Under which jurisdiction does this university fall?

A) federal
B) provincial
C) national
D) international
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39
Scenario 3.1
Bill, who has an arthritic condition, applied for a position as a private bus driver. He met all the conditions of the selection process but was rejected for employment by the company on the advice of the medical doctor who performed the mandatory medical examination.
In order to NOT be accused of discrimination, what should the employer have established prior to conducting medical exams on bus drivers?

A) that the absence of arthritis was a bona fide occupational requirement for private bus drivers
B) that the medical exam was well established and valid as a screening and selection tool
C) that the medical exam was consistent and reliable as a screening and selection tool
D) that physical ability was a bona fide occupational requirement for a private bus driver
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40
Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
Which of the following statements would apply to a requirement that a hospital nurse be female?

A) The requirement is a violation of the Canadian Human Rights Act.
B) The requirement is a bona fide occupational requirement.
C) The requirement is justified if the nurse works at the maternity ward of a hospital.
D) The requirement is mandatory if determined by the Pay Equity Act.
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41
Recruitment and selection practices that have an impact on careers or entry to occupations must be defensible with respect to legal requirements.
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42
An employer is not required to face which of the following challenges in providing accommodation to eliminate practices that prevent job equity for disadvantaged groups?

A) additional costs
B) undue hardship
C) negative reaction from other employees
D) administrative difficulties
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43
Scenario 3.5
TS Inc. is a small Canadian aviation company located in Sydney, BC. The company has over 30 employees, primarily pilots and aircraft maintenance engineers. The CEO informs you that you should come up with a recruitment and selection system that will screen out pro-union attitudes, and also to keep this information confidential. John, a Seventh Day Adventist, applied in person for an aircraft maintenance engineer position, in response to a newspaper advertisement that listed two years of experience and industry certification. He was not contacted by TS Inc., even though he had over eight years of experience. His ex-wife, who was close friends with the CEO, told John that she had been contacted for a reference. Four months later he learned that the recent hirees had less than two years of experience.
Refer to Scenario 3.5. What legally protected ground seems to be violated in this situation?

A) age
B) family status
C) religion
D) marital status
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44
Employment equity programs involve any human resource activities introduced into an organization to ensure equality for all employees in all aspects of employment, including recruiting, hiring, compensation, and training.
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45
It is appropriate to ask potential employees for a list of all their disabilities, limitations, or health problems.
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46
Scenario 3.5
TS Inc. is a small Canadian aviation company located in Sydney, BC. The company has over 30 employees, primarily pilots and aircraft maintenance engineers. The CEO informs you that you should come up with a recruitment and selection system that will screen out pro-union attitudes, and also to keep this information confidential. John, a Seventh Day Adventist, applied in person for an aircraft maintenance engineer position, in response to a newspaper advertisement that listed two years of experience and industry certification. He was not contacted by TS Inc., even though he had over eight years of experience. His ex-wife, who was close friends with the CEO, told John that she had been contacted for a reference. Four months later he learned that the recent hirees had less than two years of experience.
Refer to Scenario 3.5. What human rights legal concepts emerged in this situation?

A) individual accommodation and indirect discrimination
B) direct discrimination and ethical challenges
C) employment equity and labour rights
D) adverse impact and reasonable accommodation
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47
Collective agreements have little or no effect on personnel selection processes.
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48
A situation in which an employer, in good faith, adopts a policy or practice that has an unintended negative impact on members of a selected group is referred to as adverse effect discrimination.
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49
Scenario 3.5
TS Inc. is a small Canadian aviation company located in Sydney, BC. The company has over 30 employees, primarily pilots and aircraft maintenance engineers. The CEO informs you that you should come up with a recruitment and selection system that will screen out pro-union attitudes, and also to keep this information confidential. John, a Seventh Day Adventist, applied in person for an aircraft maintenance engineer position, in response to a newspaper advertisement that listed two years of experience and industry certification. He was not contacted by TS Inc., even though he had over eight years of experience. His ex-wife, who was close friends with the CEO, told John that she had been contacted for a reference. Four months later he learned that the recent hirees had less than two years of experience.
Refer to Scenario 3.5. What legal sources are relevant to this situation?

A) the Employment Standards Act and labour law
B) the Employment Equity Act and privacy legislation
C) provincial human rights law and the Canadian Charter of Rights and Freedoms
D) the Canadian Human Rights Act
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50
Which of the following is NOT included in the three-part Meiorin test under which all workplace practices are screened?

A) The standard is rationally connected to job performance.
B) The standard was adopted in good faith.
C) The standard is reasonably necessary.
D) The standard is applied over a long period of time.
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51
Why is the Renaud case from the Supreme Court of Canada important?

A) It established that the employer was responsible to accommodate employees.
B) It established that undue hardship was related to employee morale.
C) It established that the union could be found to have discriminated against its employees.
D) It established that sufficient risk needs to incorporate both financial and nonfinancial aspects.
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52
Constitutional law becomes an issue only when recruitment or selection practices are challenged in a human rights tribunal or court.
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53
Since the aviation industry is a federally regulated industry in Canada, airline company operations fall under the jurisdiction of federal law.
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54
Labour law regulates the minimum age of employment, hours of work, minimum wages, statutory holidays, etc.
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55
Direct discrimination occurs when an employer adopts a practice or rule that on its face discriminates on a prohibited ground.
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56
Scenario 3.5
TS Inc. is a small Canadian aviation company located in Sydney, BC. The company has over 30 employees, primarily pilots and aircraft maintenance engineers. The CEO informs you that you should come up with a recruitment and selection system that will screen out pro-union attitudes, and also to keep this information confidential. John, a Seventh Day Adventist, applied in person for an aircraft maintenance engineer position, in response to a newspaper advertisement that listed two years of experience and industry certification. He was not contacted by TS Inc., even though he had over eight years of experience. His ex-wife, who was close friends with the CEO, told John that she had been contacted for a reference. Four months later he learned that the recent hirees had less than two years of experience.
Refer to Scenario 3.5. Under which jurisdiction does TS Inc. fall?

A) federal
B) provincial
C) national
D) international
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57
In an employment interview, it is acceptable (legal) to ask candidates if they are prepared to travel or be transferred if those are requirements of the job.
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58
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. What legally protected ground seems to be violated in this situation?

A) age
B) race
C) religion
D) language
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59
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. What human rights legal concept has emerged in this situation?

A) reasonable accommodation
B) protected groups
C) employment equity
D) racial discrimination
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60
Scenario 3.4
You are the HR manager for a Canadian university located in Ontario. An Asian university business professor has worked at that Canadian university for 15 years. He was denied a tenure position on several occasions. Three other faculty (all white) with less education and experience received tenure positions in the past two years.
Refer to Scenario 3.4. There are many actions the HR manager can take. What would be an important initial step to deal with this situation?

A) Adopt employment equity policies and practices.
B) Ensure valid and reliable job-related criteria are used to assess applicants.
C) Educate management on harassment prevention policies and practices.
D) Initiate problem solving through a formal internal complaint process.
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61
It is never acceptable to ask job candidates if they have a criminal record.
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62
Describe some practical guidelines for HR managers to ensure that recruitment and selection practices do not lead to illegal discrimination.
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63
What are the four legal means that affect employment practices in Canada? Identify and briefly describe each one.
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64
To what two causes can the success or failure of outreach recruitment be traced? Discuss three important questions an HR manager needs to ask to ensure that an organization's hiring process is legally defensible.
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65
When a manufacturer decides not to hire women in areas requiring heavy lifting, this is an example of indirect discrimination or adverse impact discrimination.
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66
Every province and territory, as well as the federal government, has established a human rights code or act that prohibits discrimination in employment. The grounds for discrimination outlined in the Canadian Human Rights Act are race, colour, religion, age, sex, marital status, and mental or physical disability. Recruitment practices that are free of bias will attract the most qualified applicants. It is a discriminatory practice if interviewing procedures exclude a particular group directly or indirectly on a prohibited ground of discrimination.
Write six questions for each of the six prohibited grounds in all jurisdictions of Canada that you would avoid asking on an application form or during an interview. Reword the questions so that they can be asked to gather information that relates to an applicant's ability to do the job.
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67
Define and give an example of three important legal concepts in recruitment and selection.
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68
Accommodation is always applied to a group as opposed to individuals.
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69
During the interview process, inquiries about the applicant's religion may be justified if they seek to establish the existence of a bona fide occupational requirement (i.e., if the job involves communicating religious values).
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70
Define discrimination and describe some of the areas in recruitment and selection that can be discriminatory.
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71
Define and give an example of three discrimination prohibitions.
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72
What is employment equity? Which groups are affected by employment equity legislation? Does employment equity mean that unqualified individuals will be hired? What are the benefits of implementing employment equity in the workplace? Give an example of a specific strategy or equity practice an organization has used to increase employment equity.
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73
Describe one of the following employment laws and its relevance to recruitment and selection: labour law or the Employment Standards Act.
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74
Reasonable accommodation refers to the duty of an employer to put in place modifications to discriminatory employment practices or procedures to meet the needs of members of a protected group being affected by the employment practice or procedure.
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