Deck 21: Social Responsibility and Business Ethics

Question 1

Which of the following are factors in identifying and transmitting values to future generations?

A)family
B)laws
C)education
D)all of the above.

Answer 1

D

Question 2

Which of the following illustrates the highest level of social responsibility?

A)safe working conditions for employees
B)support for social and cultural activities
C)fair pricing of their products and services
D)providing employees opportunity for growth and development of skills

Answer 2

B
Statements identified in option a., b., and c. are considered as part of the primary responsibilities of a business enterprise.

Question 3

Which of the following is NOT an argument for businesses to be socially responsible:

A)to create a positive public image for the business
B)to discourage further government regulations
C)social responsibility is a core business purpose
D)to enhance stock price of the firm in the long run

Answer 3

C
Social responsibility is not one of the core reasons or purposes of why business exists in society.Fundamentally,business exists to provide meaningful goods and services for the consuming public.

Question 4

Business social responsibility

A)obligations are easily defined
B)is a matter of complying local,state and federal laws and regulations
C)is supported by a broad public mandate
D)consists of the obligations a business has to society

Question 5

Which of the following illustrates the highest level of social responsibility?

A)safe working conditions for employees
B)support of social and cultural activities
C)fair pricing of products/services
D)providing employees opportunities for growth and development of skills

Question 6

Business ethics

A)only involves moral values
B)only involves establishing behavioral standards
C)ultimately is about decision-making
D)only involves determination of right and wrong

Question 7

Examples of ethical issues in marketing include all the following except:

A)the franchisor requires the franchise to purchase low moving products in order to receive ship of other "hot" products
B)reducing the size of a product package,the contents of the package and adjusting the price of the product to reflect the new (smaller)size.
C)representing a product as "the most current model" when in fact a newer model is available
D)the franchisor launches a system-wide advertising campaign for a product and mandates the price franchisees must charge for the advertised product.

Question 8

Which of the following is NOT a typical social responsibility issue for U.S.franchise systems?

A)immigration
B)work/life issues
C)employment of individuals with disabilities
D)payment of the minimum wage in accordance with the Fair Labor Standards Act

Question 9

Franchise Advisory Councils:

A)constitute a crucial step along the patch toward growth and development of a franchise system
B)are legally required for franchise systems in some states
C)are always independently developed by franchisees themselves
D)are used in franchise systems primarily to pressure franchisees to behave ethically

Question 10

Which of the following is not an appropriate question to identify ethical factors in a decision-making situation?

A)is the action being considered illegal?
B)have all points of view been considered?
C)what are the short-term and long-term consequences of the decision and action?
D)how will I feel if a story about this action appears on the front page of the local newspaper available to the general public?

Question 11

Utilitarianism:

A)focuses on the decision maker achieving maximum personal benefits
B)attempts to remove emotion and self-interests from decision-making
C)is concerned with providing the greatest good for the greatest number of people
D)both b and c above