Deck 9: Business Intelligence Systems

Question 1

Business processes, information systems, and applications have the same characteristics and components.

Answer 1

False

Question 2

The systems development life cycle (SDLC) is a process that can be used to develop both information systems and applications.

Answer 2

True

Question 3

The business process management cycle begins by creating a model of the existing business processes.

Answer 3

True

Question 4

In business processes, resources are collections of procedures.

Question 5

An information system need not relate to any business process, but a business process should relate to at least one information system.

Question 6

An application is a combination of hardware, software, and data components that accomplishes a set of requirements.

Question 7

There are activities in business processes that do not involve an information system.

Question 8

In a business process, roles are collections of activities.

Question 9

The effectiveness of a new business process is usually assessed by creating policies, procedures, and committees.

Question 10

Not all information systems have applications or software components.

Question 11

All business processes must include one or more information systems.

Question 12

Information systems and business processes are synonymous terms.

Question 13

The actors or participants in a business process are the users of information systems.

Question 14

In a business process, only a single resource is assigned to a role.

Question 15

Implementing the new or changed process is the third activity in business process management.

Question 16

An inventory is an example of a physical repository.

Question 17

Business process management is a cyclic process for systematically creating, assessing, and altering business processes.

Question 18

In business processes, a data flow shows the movement of data among activities and repositories.

Question 19

An as-is model documents the desired outcome of a business process.

Question 20

The most obvious reason for changing a process is that it has efficiency or effectiveness problems.

Question 21

In the system definition phase of the SDLC, schedule feasibility is difficult to determine because it is hard to estimate the time it will take to build the system.

Question 22

In the system definition phase of the SDLC, cost feasibility involves an assessment of the cost of the project.

Question 23

In the swim-lane layout for modeling business processes, each role is given its own swim lane.

Question 24

In the system definition phase of the SDLC, technical feasibility refers to whether existing information technology is likely to be able to meet the needs of a new system.

Question 25

Business Process Modeling Notation (BPMN) diagrams cannot be used to document processes for training employees.

Question 26

Developers in the system definition phase of the SDLC use management's statement of the system needs in order to begin to define the new system.

Question 27

The traditional process for developing information systems is the systems development life cycle.

Question 28

Business process management applies only to commercial, profit-making organizations.

Question 29

A project team that develops an IS will comprise business and systems analysts during the requirements definition phase.

Question 30

Unlike business analysts, systems analysts work more with managers and executives.

Question 31

The swim-lane layout for modeling business processes is used to draw attention to interactions among components of the diagram.

Question 32

Once the as-is model has been documented, that model can then be analyzed for problems or for improvement opportunities.

Question 33

In the system definition phase of the SDLC, organizational feasibility concerns whether a new system fits within an organization's customs, culture, charter, or legal requirements.

Question 34

The process of assessing a project's feasibility occurs during the component design phase of the SDLC.

Question 35

Control Objectives for Information and related Technology (COBIT) practices were created by Object Management Group (OMG) for documenting business processes.

Question 36

In Business Process Modeling Notation (BPMN), solid arrows depict the flow of messages and data.

Question 37

In Business Process Modeling Notation (BPMN), dotted arrows depict the flow or sequence of the activities in a process.

Question 38

As IS development projects are difficult to budget and schedule, technical and organizational feasibilities are only approximate analyses.

Question 39

In Business Process Modeling Notation (BPMN), diamonds represent decisions and usually contain a question that is answered with yes or no.

Question 40

Systems analysts integrate the work of programmers, testers, and users.

Question 41

If a scrum project terminates because of budget or time limitations, the customer will not receive any result for the time and money expended.

Question 42

A project plan is a list of work breakdown structure (WBS) tasks, arranged to account for task dependencies, with durations and resources applied.

Question 43

Which of the following statements is true about the relationship between business processes and information systems?

A) A business process need not relate to any information system, but an information system relates to at least one business process.
B) Information systems incorporate all business process activities, and hence should be developed before business processes.
C) The relationship between business processes and information systems is one-to-one.
D) Developing information systems before business processes ensures that all activities are considered in the development process.

Question 44

________ are IS professionals who understand both business and information technology.

A) Development analysts
B) Systems analysts
C) Network administrators
D) Database designers

Question 45

A ________ is a person who is well versed in an organization's strategy and focuses on ensuring that business processes and information systems meet the organization's competitive strategies.

A) business analyst
B) business application programmer
C) business administrator
D) business supervisor

Question 46

The total number of points of work a team can accomplish in each scrum period is called velocity.

Question 47

While constructing a database during the component design phase of the SDLC, if a project involves off-the-shelf programs, then little database design needs to be done.

Question 48

A critical path is the sequence of activities that determine the earliest date by which the project can be completed.

Question 49

User involvement is critical throughout the system development process.

Question 50

A work breakdown structure (WBS) is a hierarchy of tasks required to complete a project.

Question 51

Agile development methodologies welcome changes in requirements.

Question 52

In a business process, ________ are defined as collections of related tasks that receive inputs and produce outputs.

A) activities
B) databases
C) resources
D) presentations

Question 53

Brooks' Law states that adding more people to a late project makes it later.

Question 54

A Gantt chart shows tasks, dates, and dependencies.

Question 55

A project team that opts for off-the-shelf software during the component design phase of the SDLC will need to produce design documentation for writing program code.

Question 56

Which of the following statements is true of information systems?

A) Information systems include all business process activities.
B) Every information system has at least one application.
C) Information systems should be bought entirely off-the-shelf.
D) Every business process should include at least one information system.

Question 57

In the system implementation phase of the SDLC, with plunge installation, existing systems are used by the organization until the new one is fully operational.

Question 58

In a business process, an inventory or a database is an example of a ________.

A) decision tree
B) repository
C) botnet
D) cookie

Question 59

In the system implementation phase of the SDLC, with pilot installation, the new system/business processes are installed in phases across an entire organization.

Question 60

A ________ is a network of activities, repositories, roles, resources, and flows that interact to accomplish a business function.

A) business stature
B) business analysis
C) business process
D) business policy

Question 61

Which of the following statements is true of the swim-lane layout used for modeling the business processes?

A) It complicates the process diagrams.
B) It draws attention to the interactions among components of the diagram.
C) Each role in the business process has to share the swim lane with other roles.
D) All activities for a given role are repeated in all the swim lanes.

Question 62

In a business process, a role refers to ________.

A) a physical repository
B) the movement of data
C) a collection of data
D) a collection of activities

Question 63

Control Objectives for Information and related Technology (COBIT) is often used in the ________ stage of the business process management (BPM) cycle.

A) component creation
B) implementation
C) assessment
D) process modeling

Question 64

In a business process, resources are ________.

A) people or computer applications that are assigned to roles
B) collections of procedures and activities
C) the total number of points of work that can be accomplished in each scrum period
D) collections of related tasks that receive inputs and produce outputs

Question 65

The first step in the system definition phase of the systems development life cycle (SDLC) is to ________.

A) plan the project
B) conduct a feasibility study
C) determine the goals and scope
D) form the project team

Question 66

In Business Process Modeling Notation (BPMN) diagrams, a square with a plus sign means that ________.

A) a question can be answered with no
B) it is the end of the process
C) a question can be answered with yes
D) an activity is considered to be a subprocess of a process

Question 67

The first phase of the systems development life cycle (SDLC) is ________.

A) defining the system
B) implementing the system
C) determining the requirements
D) maintaining the system

Question 68

Which of the following are the steps in the business process management (BPM) cycle?

A) model processes; implement processes; assess results; create components
B) create components; model processes; implement processes; assess results
C) implement processes; create components; model processes; assess results
D) model processes; create components; implement processes; assess results

Question 69

The project plan which results from defining the system is the input to ________, which is the second phase of the SDLC.

A) system design
B) system implementation
C) requirements analysis
D) system maintenance

Question 70

In business process management (BPM), once the as-is model is created, the very next step that a team must take is to ________.

A) obtain feedback about implementation
B) assess the results of the changes
C) look for improvement opportunities
D) implement changes in the organization

Question 71

In business process management (BPM), an as-is model ________.

A) documents the existing business process
B) contrasts the former and current states of a business process
C) represents the desired state of a business process
D) represents the ideal state of a business process

Question 72

In a Business Process Modeling Notation (BPMN) diagram, a ________ symbol represents an activity.

A) dotted arrow
B) rectangle
C) diamond
D) solid arrow

Question 73

In a Business Process Modeling Notation (BPMN) diagram, dotted arrows depict the flow of ________ in the process.

A) resources
B) messages and data
C) tasks and activities
D) control

Question 74

The traditional process for developing information systems is ________.

A) the spiral approach
B) the systems development life cycle
C) rapid application development cycle
D) the V-model

Question 75

________ is a standard set of terms and graphical notations for documenting business processes.

A) Business Process Modeling Notation
B) Business Process Execution Language
C) Component Object Model
D) ISO 9000

Question 76

Which of the following can be represented using the Business Process Modeling Notation?

A) Gantt charts
B) as-is models
C) scatter plots
D) PERT charts showing the critical path

Question 77

________ set the stage for the requirements for any information systems and applications that need to be created or adapted.

A) Business repositories
B) Business policies
C) Business reports
D) Business process models

Question 78

In a Business Process Modeling Notation (BPMN) diagram, ________ represent decisions and usually contain a question that is answered with yes or no.

A) diamonds
B) circles
C) rectangles
D) squares

Question 79

In a Business Process Modeling Notation (BPMN) diagram, ________ depict the flow or sequence of activities in a process.

A) dotted arrows
B) diamonds
C) solid arrows
D) circles

Question 80

The final phase of the systems development life cycle (SDLC) is ________.

A) implementing the system
B) determining the requirements
C) maintaining the system
D) designing system components