Deck 11: Leadership

Question 1

Leadership occurs among people,involves the use of influence,and is used to attain goals.

Answer 1

True

Question 2

Influence means that the relationship among people is passive.

Answer 2

False

Question 3

Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

Answer 3

False

Question 4

Within a single individual,management and leadership reflect the same sets of qualities and skills that frequently overlap.

Question 5

Legitimate,reward,and expert powers are all forms of position power.

Question 6

Values associated with interactive leadership include personal confidence,exclusion,and independence.

Question 7

A transformational leader is a leader distinguished by a special ability to bring about innovation and change.

Question 8

In a recent study,it was found that men were more capable of motivating others and listening than women.

Question 9

Charismatic leaders typically have a strong vision for the future and they can motivate others to help realize it.

Question 10

_____ means being unpretentious and modest rather than arrogant and prideful.

A)Humility
B)Egotism
C)Altruism
D)Reserved
E)Assurance

Question 11

Three distinguishing personal characteristics associated with successful leaders are intelligence,honesty,and self-confidence.

Question 12

Personal power,innovation,and nurturing are consistently viewed as manager qualities rather than leader qualities.

Question 13

Leadership is reciprocal,according to your text.This means:

A)it is dynamic.
B)it is a problem-solving activity.
C)it occurs among people.
D)redundant.
E)it always creates conflict.

Question 14

The alienated follower is a person who is an independent,critical thinker but is passive in the organization.

Question 15

Transformational leaders are hardworking,tolerant,and fair-minded,but are not as capable of leading change as are transactional leaders.

Question 16

Hersey and Blanchard's situational theory focuses a great deal of attention on the characteristics of employees in determining appropriate leadership behavior.

Question 17

The country club management style (1,9)stresses high service and concern for guests or customers,sometimes to the detriment of employees of the firm.

Question 18

When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days,he is using his coercive power.

Question 19

The pragmatic survivor is a follower who participates actively in the organization but does not use critical thinking skills.

Question 20

The task-oriented leader,according to Fiedler,excels in the favorable situation whereas relationship-oriented leaders are most effective in situations of moderate favorability.

Question 21

Andy's subordinates say that they love working for Andy because he inspires them to not only believe in the organization but to believe in their own potential as well.Based on this example,Andy can best be described as what type of leader?

A)Transformational
B)Servant
C)Authentic
D)Transactional
E)Interactive

Question 22

Marion is a great manager and he has a number of special skills.In particular,Marion has the ability to get his subordinates to do more than would be normally expected.Which of the following terms best describes Marion?

A)Transactional leader
B)Supportive leader
C)Charismatic leader
D)People-oriented leader
E)Production-oriented leader

Question 23

Ian does not have much of a relationship with his subordinates.They feel obligated to do as he says because he's the boss.This is an example of:

A)referent power.
B)legitimate power.
C)coercive power.
D)reward power.
E)expert power.

Question 24

Which of the following is NOT a manager quality?

A)Maintains stability
B)Organizes
C)Analyzes
D)Rational
E)Personal power

Question 25

Recently,Beagle Boutique was attempting to hire a middle manager.They were looking for an intelligent,confident,and honest individual.Which approach to leadership was Beagle using?

A)The contingency approach
B)The situational approach
C)The trait approach
D)The behavioral approach
E)The substitute approach

Question 26

All of the following are interpersonal influence tactics,except:

A)help people like you.
B)develop allies.
C)rely on the rule of demand.
D)make use of higher authority.
E)ask for what you want.

Question 27

The leader who stimulates high standards and champions dedication to vision is a _____ leader

A)Level 1
B)Level 2
C)Level 3
D)Level 4
E)Level 5

Question 28

Which of the following is a follower who participates actively in the organization but does not use critical thinking skills?

A)Passive follower
B)Effective follower
C)Alienated follower
D)Conformist
E)Pragmatic survivor

Question 29

Peter has the ability to convince others to work toward the attainment of goals.This ability is known as:

A)motivation.
B)leadership.
C)commitment.
D)a conceptual skill.
E)personal agenda.

Question 30

All of the following are leadership qualities,except:

A)visionary.
B)innovative.
C)promotes change.
D)structured.
E)nurtures.

Question 31

According to the Leadership Grid,_____ means the absence of a management philosophy,where managers exert little effort toward interpersonal relationships or work accomplishment.

A)solitary management
B)middle-of-the-road management
C)low-road management
D)authority-compliance management
E)impoverished management

Question 32

Wilson is viewed by his boss as driven,tenacious,and conscientious in the pursuit of his goals.These characteristics fit within which category?

A)Physical characteristics
B)Intelligence and ability
C)Work-related characteristics
D)Social background
E)Social characteristics

Question 33

The early research on leadership traits was referred to as the:

A)contingency theory of leadership.
B)path-goal theory of leadership.
C)great man approach.
D)situational theory of leadership.
E)behavioral approach.

Question 34

Beth,a middle manager at Heather's Handbags,uses threats and punishments as ways of influencing the behavior of his subordinates.Which of the following sources of power is Beth relying on?

A)Reward power
B)Coercive power
C)Expert power
D)Referent power
E)Personal power

Question 35

Two leadership styles used by Fiedler in his contingency theory were:

A)employee-centered and job-centered.
B)consideration and initiating structure.
C)concern for people and concern for production.
D)relationship-oriented and task-oriented.
E)employee-oriented and relations-oriented.

Question 36

The recommended management style from the leadership grid is:

A)1,9.
B)9,1.
C)5,5.
D)1,1.
E)9,9.

Question 37

Which type of leader clarifies the role and task requirements of subordinates?

A)Transactional
B)Charismatic
C)Transformational
D)Supportive
E)Team

Question 38

One of Ruby's few flaws is that she does not consider possibilities beyond what she is told,accepting her supervisor's ideas without thinking.She can best be described as what type of thinker?

A)Transformational
B)Servant
C)Uncritical
D)Transactional
E)Critical

Question 39

Researchers at the Ohio State University identified two major behaviors called:

A)commitment and consideration.
B)commitment and initiation.
C)consideration and initiating structure.
D)initiating structure and commitment.
E)consideration and concern for people.

Question 40

Colleen Farney at TeleTech shows vast knowledge,intelligence,cognitive ability,and keen decisiveness.Which personal characteristic of leadership is she showing?

A)Physical characteristics
B)Intelligence and ability
C)Personality
D)Social characteristics
E)Social background

Question 41

A(n)_____ for leadership makes the leadership style unnecessary or redundant.

Question 42

A(n)_____ leader is distinguished by a special ability to bring about innovation and change.

Question 43

_____ are the distinguishing personal characteristics of a leader,such as intelligence,honesty,and appearance.

Question 44

_____ is the extent to which the leader is mindful of subordinates,respects their ideas and feelings,and establishes mutual trust.

Question 45

The ability to influence people toward the attainment of goals is known as _____.

Question 46

In _____,the leader favors a consensual and collaborative process,and influence derives from relationships rather than position power and formal authority.

Question 47

Power resulting from a leader's special knowledge or skill regarding the tasks performed by followers is referred to as _____.

Question 48

_____ followers are critical,independent thinkers and are active in the organization.

Question 49

A model of leadership that describes the relationship between leadership styles and specific organizational situations is called a(n)_____ approach.

Question 50

Which of the following is NOT one of Schmidt's five leadership precepts?

A)Get to know your employees
B)Create new ways to reward high performers
C)Ensure the integrity of the hierarchy
D)Let employees own the problems
E)Have employees' performance reviewed by respected others

Question 51

The _____ has the ability to inspire and motivate people to do more than they would normally do,despite obstacles and personal sacrifice.

Question 52

_____,according to the Leadership Grid,occurs when efficiency in operations is the dominant orientation.

Question 53

Power that results from the authority to reward others is called _____.

Question 54

A Level I leader is:

A)capable.
B)contributing.
C)competent.
D)effective.
E)the highest level.

Question 55

Which of the following is a desired characteristic of both leaders and followers?

A)Honesty
B)Intelligence
C)Loyalty
D)Dependability
E)Cooperation

Question 56

_____ is the potential ability to influence the behavior of others.

Question 57

_____ is the extent to which the leader is task oriented and directs subordinates' work activities toward goal attainment.

Question 58

A situational variable that counteracts a leadership style is known as a(n)_____.

Question 59

Vision,innovation,nurturing,and personal power are examples of _____ qualities.

Question 60

A contingency approach to leadership that links the leader's behavioral style with the task readiness of subordinates is called the _____.

Question 61

Differentiate between a substitute and a neutralizer.

Question 62

List the two types of personal power.

Question 63

List the two dimensions used in Blake and Mouton's Leadership Grid.

Question 64

What is the basic difference between consideration behavior and initiating structure behavior?

Question 65

Distinguish between charismatic and transformational leadership.