Deck 2: The Environment and Corporate Culture

Question 1

McDonalds,Burger King,and Checkers are competitors since all three sell fast food to individuals.

Answer 1

True

Question 2

A political lobbyist for General Motors fills an essential boundary-spanning role.

Answer 2

True

Question 3

An example of part of the legal-political dimension of the general environment is a government's report on the decline of unemployment rate.

Answer 3

False

Question 4

The consistency culture has an external focus and a consistency orientation for a dynamic environment.

Question 5

An achievement culture is found in an environment that is dynamic and requires high-risk decision-making.

Question 6

The task environmental dimension includes all elements that occur naturally on earth,including plants,animals,rocks,and natural resources such as air,water,and climate.

Question 7

Current employees,management,and especially corporate culture are part of an organization's internal environment.

Question 8

A narrative based on events within the organization that is frequently repeated is called an organizational story.

Question 9

The set of key values,beliefs,and norms,that are shared by members of an organization are combined to create the symbols of an organization.

Question 10

Managers in partnering organizations,given the increasing environmental uncertainty,are shifting from a partnership orientation to an adversarial orientation.

Question 11

Labor market forces affecting organizations right now include the growing need for computer-literate knowledge workers and the necessity for continuous investment in human resources through recruitment,education,and training.

Question 12

The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement.

Question 13

Companies in Quadrant D put high emphasis on both culture and solid business performance as drivers of organizational success.

Question 14

Physical symbols are associated with the surface level of organizational culture.

Question 15

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment,challenging new opportunities,or organizational crises.

Question 16

Quadrant A represents organizations that are focused primarily on bottom-line results and pay little attention to organizational values.

Question 17

A joint venture involves a strategic alliance or program by two or more organizations.

Question 18

In today's business environment,most companies operate in a stable and rigid environment.

Question 19

If Johnson Lumber provides trees for Westvaco Paper Manufacturing,then Johnson Lumber is considered a supplier for Westvaco.

Question 20

The most recent U.S.census data show that about one-third of all babies born 2011 were members of minority group.

Question 21

Which of the following roles is assumed by people and/or departments that link and coordinate the organization with key elements in the external environment?

A)Figurehead
B)Liaison
C)Boundary-spanning
D)Disturbance handler
E)Leader

Question 22

When two or more organizations combine to become one,it is referred to as a:

A)joint venture.
B)flexible structure.
C)mechanistic structure.
D)merger.
E)inorganic venture.

Question 23

_____ is an approach to boundary spanning which results from using sophisticated software to search through large amounts of internal and external data to spot patterns,trends,and relationships that might be significant.

A)Merger intelligence
B)Business intelligence
C)Competitive intelligence
D)Partnership intelligence
E)Environment intelligence

Question 24

GreenTech Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally.The company sources most of its cocoa and sugar from South American companies.This business relationship highlights which dimension of the task environment?

A)Customers
B)Competitors
C)Labor market
D)Culture
E)Suppliers

Question 25

Companies in Quadrant A represent the high-performance culture.

Question 26

_____ includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

A)Organizational environment
B)Internal environment
C)Task environment
D)General environment
E)Technological environment

Question 27

The general environment dimension that includes consumer purchasing power,the unemployment rate,and interest rates is called the:

A)legal-political dimension.
B)sociocultural dimension.
C)technological dimension.
D)economic dimension.
E)task dimension.

Question 28

_____ is(are)included in an organization's task environment.

A)Suppliers
B)Accounting procedures
C)Technology
D)Government
E)Demographic characteristics

Question 29

In the current external business environment,which of the following is true?

A)Corporate culture defines success.
B)The business environment is static.
C)Companies are more adversarial than ever before.
D)Mergers are declining.
E)Joint ventures are on the rise.

Question 30

Culture can be defined as:

A)the set of key values, beliefs, understandings, and norms shared by members of an organization.
B)the ability to speak different languages.
C)an object, act, or event that conveys meaning to others.
D)a narrative based on true events that is repeated frequently and shared by organizational employees.
E)a planned activity at a special event that is conducted for the benefit of an audience.

Question 31

All of these are a part of an organization's task environment,except:

A)customers.
B)labor markets.
C)competitors.
D)employers.
E)suppliers.

Question 32

Jefferson and Squire is an advertising firm that is viewed as having a fast-paced and posh corporate culture.The company uses bold coloring with expensive accents in all office décor.This exemplifies which level of corporate culture?

A)Visible artifacts
B)Underlying assumptions
C)Expressed values
D)Heroes
E)Ceremonies

Question 33

The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them is:

A)invisible artifacts.
B)expressed values and beliefs.
C)explicit code of conduct.
D)dress and office layout.
E)slogans and ceremonies.

Question 34

The people and organizations in the environment who acquire goods or services from the organization are:

A)competitors.
B)suppliers.
C)customers.
D)employees.
E)potential employees.

Question 35

Molly Madison received "The Employee of the Month" Award at Internal Workings Remodeling Service in April.Molly would be considered a part of which of these for Internal Workings?

A)General environment
B)Task environment
C)Economic environment
D)Internal environment
E)Legal-political environment

Question 36

Which of these means that managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes?

A)Adaptation
B)Risk
C)Uncertainty
D)Knowledge
E)Education

Question 37

When Miami Herald launches a Spanish-language newspaper,El Nuevo Herald,with articles emphasizing Hispanic,Cuban,and Latin American news and sports,it is responding to changes in _____ environment.

A)sociocultural
B)technological
C)economic
D)supply chain
E)geographic

Question 38

Ally's Applesauce is in the process of hiring sixty new workers.The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area.Which dimension of the external environment is involved here?

A)Sociocultural
B)Competitors
C)Technological
D)Labor market
E)Legal-political

Question 39

The _____ dimension of the general environment includes federal,state,and local government regulations.

A)technological
B)legal-political
C)economic
D)sociocultural
E)international

Question 40

Roberta is a top-level executive at a banking institution.She spends a significant part of her day meeting with local government officials,everyday consumers,and federal banking officials to address key issues in the banking industry.Roberta's role can best be described as:

A)boundary-spanning.
B)adaptive.
C)interorganizational.
D)external.
E)internal.

Question 41

McDonald's "We Love to See You Smile" is an example of a:

A)ceremony.
B)symbol.
C)ritual.
D)slogan.
E)political activity.

Question 42

Terry manages a food distribution company that is highly focused on creating a strong cohesive culture,but the company does not tie organizational values directly to goals and desired business results.Terry's company most likely falls in which quadrant of organizational performance and culture?

A)Quadrant A
B)Quadrant B
C)Quadrant C
D)Quadrant D
E)Quadrant E

Question 43

_____ are becoming more popular as organizations strive to keep up with technological advancements and compete in the global economy.

Question 44

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners.This relates most closely to which dimension of the general business environment?

A)Natural
B)Sociocultural
C)Legal/Political
D)International
E)Internal

Question 45

Which of the following cultures values and rewards a methodical,rational,orderly way of doing things?

A)Achievement culture
B)Involvement culture
C)Accomplishment culture
D)Consistency culture
E)Adaptability culture

Question 46

In a study by Kotter and Haskett evidence is provided to support the claim that _____ is important for performance.

A)managing cultural values
B)leading partnerships within an industry
C)surveying the external environment
D)managing client relationships as boundary spanners
E)empowering employees

Question 47

An object,act,or event that conveys meaning to others is known as a(n)_____.

Question 48

In the shift from an adversarial to a partnership orientation,an organization should:

A)concentrate on price, efficiency, and profits.
B)limit feedback and information.
C)use long-term contracts.
D)use lawsuits to resolve conflict.
E)limit the business relationship to the contract.

Question 49

Steve Jobs exemplified the _____ figure in corporate culture.

Question 50

The _____ environment includes the sectors that conduct day-to-day transactions within the organization.

Question 51

List three visible artifacts of an organization's culture.

Question 52

_____ is a narrative based on true event that is repeated frequently and shared by organizational employees.

A)Symbol
B)Slogan
C)Story
D)Hero
E)Culture

Question 53

A(n)_____ defines and uses signals and symbols to influence corporate culture.

Question 54

In today's business environment,many companies have shifted away from the _____ culture,which supports and rewards a methodical,rational,and orderly way of doing things.

Question 55

_____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment,challenging new opportunities,or organizational crises.

A)Mission statement
B)Vision statement
C)Competitive intelligence
D)Employee training
E)Corporate culture

Question 56

The involvement culture has a(n)_____ focus on the involvement and participation of employees to rapidly meet changing needs from the environment.

A)external
B)internal
C)structural
D)competitive
E)technological

Question 57

As environmental turbulence increases,_______,which alter an organization's ability to achieve its goals,emerge more frequently.

Question 58

The _____ culture places high value on HR,and the organization may be characterized by a caring,family-like atmosphere.

Question 59

Roadtec Tire Company has a corporate culture that emphasizes an internal focus on the involvement and participation of employees,placing high value on meeting the needs of employees.The company is known for its caring,family-like atmosphere.Which type of corporate culture does Roadtec possess?

A)Adaptability culture
B)Achievement culture
C)Consistency culture
D)Involvement culture
E)Matrix culture

Question 60

The adaptability culture emerges in an environment that requires _____ response and _____ decision making.

A)fast; high-risk
B)fast; low-risk
C)slow; high-risk
D)slow; low-risk
E)regulated; low-risk

Question 61

Name one of the two dimensions that the categories of culture are based on.

Question 62

List the four categories of culture and describe what kind of environments each fit best in.

Question 63

Discuss the relationship between external environmental characteristics and uncertainty.

Question 64

Discuss the different levels of culture.

Question 65

List two reasons why ceremonies are held in an organization.