Deck 9: Collaborating in Teams

Question 1

According to your textbook team structure is .

A)the way in which a team is organized
B)a list of the team members
C)relationally driven
D)pre-determined by the team leader

Answer 1

A

Question 2

An organization that has a flat structure rather than a hierarchical structure is referred to as a .

A)group-based organization
B)flat-based organization
C)collaborative organization
D)team-based organization

Answer 2

D

Question 3

The consistent way someone communicates with others in a team is referred to as a(n) .

A)task
B)responsibility
C)role
D)assignment

Answer 3

C

Question 4

Which of the following is NOT required for it to be small group communication?

A)3 to 15 people
B)Common purpose
C)Shared culture
D)Sense of belonging

Question 5

Doug is part of a team whose members are all over the world.Because of the distance,they meet via video conferences on most occasions.This is an example of a(n) .

A)virtual team
B)teleconferencing group
C)technological team
D)assembly team

Question 6

During a weekly staff meeting,Sara tells jokes and talks about her plans for the upcoming weekend. Sara is fulfilling what type of role?

A)Task
B)Social
C)Individual
D)Power

Question 7

A(n) manages conflict and mediates disputes between group members.

A)encourager
B)harmonizer
C)compromiser
D)gatekeeper

Question 8

Which of the following describes the difference between a team and a group?

A)Teams are more highly structured and organized than groups.
B)Groups develop clear goals, whereas team goals are usually stated so that they can be measured.
C)Teams have a designated leader; groups do not.
D)Group members develop explicit rules for how work should be done.

Question 9

The loathing many people have for collaborating with others in groups and teams is referred to as .

A)groupthink
B)grouphate
C)group conflict
D)group disgust

Question 10

According to your textbook,which of the following is NOT a negative effect of email communication found by researchers?

A)Email communication hinders group problem solving.
B)Some forms of communication are best delivered in person.
C)Harder to reach an agreement over email in a small group.
D)Loss of emotional information communicated by text only emails.

Question 11

During a very important team meeting,Marty is realizing that there are a few people dominating the conversation.In order to get others to participate he says,"I have only heard from a few of you.Sally,Jeff,and Mike,what do you all think we should do?" This statement represents which type of group role?

A)Task
B)Social
C)Individual
D)Power

Question 12

According to your textbook,what is the single most important attribute of an effective team?

A)A clear, elevating goal
B)A results-driven structure
C)Competent team members
D)Unified commitment

Question 13

Paul's development team is spread out across the country so they use an online collaborative site to review,make edits,and update their project documents.Paul's team is using a(n) .

A)video conference
B)email tree
C)wiki
D)teleconference

Question 14

Tim is the project manager for a large project within his organization.He is becoming increasingly frustrated because many of the members do not know how to work together as a team.They have the skills needed to perform the job,but they are still floundering.Also,many of the team members are not "on the same page." Which two elements of an effective team are causing problems for Tim?

A)A clear elevating goal; unified commitment
B)Unified commitment; competent team members
C)External support and recognition; collaborative climate
D)Competent team members; standards of excellence

Question 15

Suzy is very focused during her team meetings.She takes the minutes,asks for additional clarification from members,offers new ideas,and periodically summarizes what the team has accomplished during the meeting.Suzy is fulfilling what type of role?

A)Task
B)Social
C)Individual
D)Power

Question 16

A(n) asks group members express a personal point of view or to share their opinion.

A)information giver
B)orienter
C)opinion seeker
D)opinion giver

Question 17

Which of the following lists contains the elements of the definition of small group communication?

A)2 to 20 people, formal leader, face-to-face, exert influence on each other
B)People who share a common purpose, 2 to 10 people, formal leader, share a common purpose
C)3 to 15 people, share a common purpose, feel a sense of belonging, exert influence on each other
D)3 to 20 people, share a common purpose, formal leader, feel a sense of belonging

Question 18

Brady's previous organization was very strict and professionalism was emphasized.However,he has just joined a new organization and is surprised to see people showing up late to work,wearing blue jeans,and using their blackberries during team meetings.Brady's observations are an example of .

A)status
B)power
C)roles
D)norms

Question 19

A(n) is negative,stubborn,and disagreeable without an apparent reason.

A)joker
B)aggressor
C)blocker
D)dominator

Question 20

Communication in which there is no delay between when a message is sent and when it is received is referred to as .

A)synchronous
B)asynchronous
C)virtual
D)untimely

Question 21

Finally,Max's change management team has begun to make decisions.Everyone in the group understands their role,and leadership patterns within the group have been established.Which phase is this group experiencing?

A)Conflict phase
B)Orientation phase
C)Reinforcement phase
D)Emergence phase

Question 22

People who pay attention to the process of how work is done in teams rather than focusing only on techniques used to achieve a goal are referred to as .

A)critical thinkers
B)vigilant thinkers
C)devil's advocates
D)prescriptive thinkers

Question 23

Small groups have 3 to 15 people while teams only have 3 to 10 people.

Question 24

Teamwork takes less time than working individually.

Question 25

Teamwork decreases the likelihood that we'll remember what we discuss because we're not actively involved in the discussion.

Question 26

One of the primary differences between a group and a team is that teams develop clearly defined responsibilities for team members.

Question 27

An approach to team development that suggests that in order for a team to be effective,that team members need to use specific steps and techniques to stay on task and productive is referred to as a(n) .

A)prescriptive approach
B)descriptive approach
C)functional approach
D)emergence phase

Question 28

Talking to those with more power,or talking to people we like more than people we don't like is an example of a .

A)communication interaction pattern
B)team interaction pattern
C)group interaction pattern
D)group deviate pattern

Question 29

The degree of attraction that members of a group feel toward one another and the group is referred to as .

A)cohesiveness
B)reinforcement
C)friendliness
D)conflict suppressed

Question 30

Marvin is a project leader and has 12 members on his team.He is concerned because within the group there seems to be a sub-group of four people that always sit together,joke together,and even look at each other when they feel another group member has said something wrong.What has most likely happened within the group?

A)There is a group deviate.
B)A clique has formed.
C)The four team members are performing social roles.
D)The team does not have clear goals.

Question 31

A concise description of a team's goals or desired outcomes is referred to as a .

A)team ground rule
B)team vision
C)team mission statement
D)team dynamic

Question 32

If a person is elected or appointed,they have .

A)legitimate power
B)referent power
C)expert power
D)reward power

Question 33

The phase when a group becomes familiar with other group members and the group task is known as the _.

A)conflict phase
B)emergence phase
C)orientation phase
D)reinforcement phase

Question 34

Margaret is having difficulty getting her employees to arrive on time.As a result,she implements a policy that says that anyone who is more than five minutes late will get "written up," and three write- ups are grounds for dismissal.What type of power is Margaret using?

A)Legitimate
B)Referent
C)Expert
D)Coercive

Question 35

Linda is the lead engineer on a major project involving several gas lines.Because she has far more knowledge than anyone on the team about this topic,everyone defers to her and grants her with authority.What type of power is Linda using?

A)Legitimate
B)Referent
C)Expert
D)Coercive

Question 36

Questions such as "How should we record the results of our meeting," "Who should set meeting agendas," "How long should our meetings last," and "Should we make our decision by majority vote,or seek a consensus on every decision" are used to develop .

A)team mission statements
B)team ground rules
C)team standards
D)team cohesiveness

Question 37

Every team is a small group,but not every small group is a team.

Question 38

Raquel is the head of a committee at her organization.Her best friend,Brenda,is also on the committee.Because Raquel really likes her friend,she gives more credence to Brenda's opinions.What type of power does Brenda exert?

A)Legitimate power
B)Coercive power
C)Reward power
D)Referent power

Question 39

A leader who offers incentives such as bonuses,promotions,or movie tickets for good performance is making use of what type of power?

A)Legitimate power
B)Coercive power
C)Reward power
D)Referent power

Question 40

A team member who holds an opinion different from the rest of the group is referred to as a .

A)dissenter
B)clique
C)group deviate
D)devil's advocate

Question 41

The team should view perceive their goal as both evaluating and important.

Question 42

A group member can have status without having any power.

Question 43

The role you assume in a group may depend on who else is in the group.

Question 44

When referring to the power bases,every group or team member has one source of power.

Question 45

During the conflict phase of team development,primary tension is common.

Question 46

The outcome of a team is solely dependent upon the leader.

Question 47

A supervisor or manager is an example of someone who has legitimate power.

Question 48

Teams that have greater control over how they conduct their work are likely to be more cohesive.

Question 49

Groups will always go through the four phases of team development.

Question 50

An important skill of an effective group member is to be a vigilant thinker.

Question 51

A prescriptive approach to teams is based on the assumption that team members need to use specific steps and techniques to stay on task and remain productive,while still being sensitive to other team members.

Question 52

Bryan's group thinks that he is a pain in the neck.He seems to disagree for the sake of disagreeing.
Bryan is an example of a group deviate.

Question 53

Team norms typically develop without anyone explicitly spelling out what the norm should be.

Question 54

Typically,a person of high status talks less than those of lower status.

Question 55

Katie is in a new group at work,to help make sure the group is effective she should fear conflict.

Question 56

In the reinforcement phase of team development,a group settles on norms and moves toward consensus or agreement.

Question 57

Research suggests that groups which communicate 90% or more of the time via electronic channels are less successful.

Question 58

Groups need people to take on a balance of social and individual roles.

Question 59

A group in which everyone talks to everyone else is what is called an all-channel network.

Question 60

A team can be too cohesive.

Question 61

List five different suggestions for enhancing team cohesiveness.

Question 62

What is a virtual team? What are the four key differences between face-to-face and virtual teamwork? List one advantage and disadvantage of virtual teamwork.

Question 63

What are team norms? What purpose do they serve for group members? How can you recognize norms when you enter a group?

Question 64

List and briefly describe the eight characteristics of an effective team.

Question 65

Your textbook discusses five bases of power.List,describe,and provide an example of how,in a professional setting,each of the five bases of power can be used.

Question 66

List and define the three approaches to team communication.

Question 67

What are the key differences between a small group and a team?

Question 68

Describe the three different team roles and provide an example of each.

Question 69

According to your textbook are some of the positive reasons we work in group according to research?

Question 70

Describe the four stages in Fisher's model of group interaction and discuss the specific behaviors that are common in each stage.

Question 71

Describe the difference between status and power.