Deck 12: B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Question 1

Which of the following statements about EDI systems is true?

A)They typically serve vertical markets.
B)They are seller-side solutions.
C)They evolved from private trading exchanges.
D)They still play an important role in B2C commerce.

Answer 1

A

Question 2

In 2017, the total amount of B2B e-commerce in the United States was approximately:

A)$6.3 billion.
B)$63 billion.
C)$630 billion.
D)$6.3 trillion.

Answer 2

D

Question 3

All of the following are potential benefits of B2B e-commerce except:

A)increased production flexibility.
B)increased product cycle time.
C)increased opportunities to collaborate with suppliers and distributors.
D)increased visibility and real-time information sharing among all participants in the supply chain network.

Answer 3

B

Question 4

Analysts predict that B2B e-commerce in the United States will grow to approximately ________ by 2021.

A)$7.6 billion
B)$76 billion
C)$760 billion
D)$7.6 trillion

Question 5

Which of the following is another name for a private industrial network?

A)industry consortia
B)EDI system
C)PTX
D)net marketplace

Question 6

Which of the following was the first step in the development of B2B e-commerce?

A)Electronic Data Interchange (EDI)
B)automated order entry systems
C)computerized inventory databases
D)digital invoices

Question 7

Which of the following terms refers to the links that connect business firms with one another to coordinate production?

A)supply chain
B)B2B e-commerce
C)vertical market
D)horizontal market

Question 8

Automated order entry systems:

A)show goods from a single seller.
B)increased the costs of inventory replenishment.
C)are typically owned by the purchasing firm.
D)no longer play an important role in B2B commerce.

Question 9

Which of the following is the fastest growing form of B2B e-commerce?

A)e-distributors
B)exchanges
C)private industrial networks
D)industry consortiums

Question 10

Why is B2B e-commerce seen as a potential revenue source for B2B firms?

Question 11

All of the following are potential benefits of B2B e-commerce except:

A)lower administrative costs.
B)lower search costs.
C)lower price transparency.
D)lower transaction costs.

Question 12

Which of the following statements about B2B marketing is not true?

A)Mobile B2B marketing consumes less than 20% of B2B digital marketing budgets.
B)Only 10% of B2B marketers use mobile marketing technologies.
C)Content marketing is one of the primary and most effective marketing tools in B2B marketing.
D)The disparity between the amount spent on B2B marketing compared to B2C e-commerce reflects the different nature of much of B2B e-commerce when compared to B2C e-commerce.

Question 13

EDI began as a(n)________ system.

A)document automation
B)document exchange
C)invoice generation
D)MRP

Question 14

B2B e-commerce websites:

A)are a predecessor of industry consortia.
B)tend to serve horizontal markets.
C)are buyer-side solutions.
D)are considered a type of EDI system.

Question 15

A(n)________ market is one that provides expertise and products for a specific industry (i.e. , automobiles).

A)vertical
B)horizontal
C)indirect
D)buyer-biased

Question 16

Few large firms today have Electronic Data Interchange (EDI)systems.

Question 17

Supply chain ________ refers to differentiating a firm's products or prices on the basis of superior supply chain management.

A)management
B)simplification
C)competition
D)collaboration

Question 18

B2B e-commerce websites tend to serve horizontal markets.

Question 19

All of the following have led to the development of outsourcing of manufacturing around the world except:

A)technology.
B)globalization of trade.
C)environmental concerns.
D)high levels of wage disparity between the developed and undeveloped worlds.

Question 20

The essential characteristic of ________ is that they bring hundreds to thousands of suppliers into a single Internet-based environment to conduct trade.

A)industry consortia
B)exchanges
C)Net marketplaces
D)horizontal markets

Question 21

Which of the following is a method of inventory cost management that seeks to eliminate excess inventory?

A)lean production
B)sustainable production
C)just-in-time production
D)supply chain simplification

Question 22

________ purchasing involves the purchase of goods based on immediate needs in larger marketplaces that involve many suppliers.

A)Spot
B)Indirect
C)Vertical
D)Bulk

Question 23

Identify and describe the major stages in the development of B2B commerce.

Question 24

Which of the following statements about cloud-based B2B systems is not true?

A)Much of the expense of the system is shifted from the B2B network provider to the firm.
B)B2B network providers charge customers on a demand basis.
C)Network effects apply, enabling the spreading of costs.
D)Cloud-based B2B data networks can be implemented in short periods of time.

Question 25

The last step in the procurement process is:

A)sending a remittance payment.
B)sending the invoice.
C)shipping the goods.
D)delivering the goods.

Question 26

MRO goods are also known as indirect goods.

Question 27

An ________ is an independently owned, online marketplace that connects hundreds to potentially thousands of suppliers and buyers in a dynamic, real-time environment.

A)exchange
B)e-distributor
C)e-procurement company
D)industry consortium

Question 28

The liquidity of a market is measured by all of the following except:

A)price transparency.
B)number of buyers and sellers in market.
C)volume of transactions.
D)size of transactions.

Question 29

All of the following are examples of direct goods in the auto industry except:

A)sheet steel.
B)shatter-resistant glass.
C)rubber molding.
D)desktop computers.

Question 30

The majority of inter-firm trade involves:

A)spot purchasing of direct goods.
B)contract purchasing of indirect goods.
C)contract purchasing of direct goods.
D)spot purchasing of indirect goods.

Question 31

All of the following are weaknesses of EDI except:

A)EDI is not well suited for electronic marketplaces.
B)EDI lacks universal standards.
C)EDI does not provide a real-time communication environment.
D)EDI does not scale easily.

Question 32

All of the following are major trends in B2B e-commerce in 2017-2018, except:

A)a movement toward implementing highly centralized supply chains to reduce risk.
B)a growing emphasis on the use of business analytics software (business intelligence) to understand very large data sets.
C)a growing emphasis on rapid-response and adaptive supply chains rather than lowest-cost supply chains.
D)an increase in regional manufacturing and supply chains to attempt to combat the risks of far-flung global networks.

Question 33

An ________ primarily serves businesses that primarily buy direct goods on a spot purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 34

An example of an indirect good in the fast-food industry is:

A)mustard.
B)paper napkins.
C)beef.
D)sugar.

Question 35

What is the first step in the procurement process?

A)negotiate price
B)qualify the seller and its products
C)issue a purchase order
D)search for suppliers

Question 36

Define and discuss the terms B2B commerce, B2B e-commerce, and supply chains in the context of the history and significance of B2B e-commerce.

Question 37

Office supplies are an example of:

A)direct goods.
B)indirect goods.
C)MRO goods.
D)distributed goods.

Question 38

Purchasing managers are key players in the procurement process.

Question 39

Define the procurement process. What are the seven basic steps in the procurement process?

Question 40

What does the term supply chain visibility refer to and what benefits does it bring?

Question 41

Collaborative commerce systems:

A)focus on structuring intra-firm communications.
B)bring customers into the product development phase.
C)provide open, competitive marketplaces.
D)foster sharing sensitive internal information with suppliers and purchasers.

Question 42

A(n)________ supply chain is one in which the labor conditions in low-wage, underdeveloped producer countries are visible and morally acceptable to ultimate consumers in more developed industrial societies.

A)sustainable
B)ethical
C)lean
D)accountable

Question 43

Highly centralized supply chains produce higher short-term costs, but also lower long-term risk protection.

Question 44

Which of the following primarily serve horizontal markets?

A)e-distributors and exchanges
B)e-distributors and e-procurement Net marketplaces
C)e-procurement Net marketplaces and industry consortia
D)exchanges and industry consortia

Question 45

Just-in-time production seeks to reduce excess inventory to a bare minimum.

Question 46

What is the difference between accountable and sustainable supply chains?

Question 47

Collaborative commerce can be accomplished using EDI.

Question 48

Which of the following is not a characteristic of the use of social networks in B2B e-commerce?

A)It is typically unstructured.
B)It helps develop a more personal relationship between participants in the supply chain.
C)It enables participants to make decisions based on current conditions.
D)They are always private.

Question 49

How are social networks being used in B2B e-commerce?

Question 50

________ is a method for ensuring that suppliers precisely deliver ordered parts at a specific time and to a particular location.

A)Having an adaptive supply chain
B)Tight coupling
C)Supply-chain management
D)Materials requirement planning

Question 51

Define and explain supply chain management systems, supply chain simplification, and collaborative commerce, and the relationship between these concepts.

Question 52

A majority of B2B buyers worldwide now believe their mobile device is essential to their work. Which age-group had the highest percentage agreeing with this statement?

A)Millennials (ages 19-35)
B)Gen-Xers (ages 36-51)
C)Baby Boomers (ages 52 to 65)
D)those over 65

Question 53

Which of the following is an example of an e-distributor?

A)Amazon Business
B)PowerSource Online
C)SupplyOn
D)Elemica

Question 54

EDI document structures are defined by:

A)a single international standards body.
B)individual suppliers and buyers.
C)industry committees.
D)each purchaser.

Question 55

All of the following are important trends in B2B e-commerce in 2017-2018, except:

A)the growing emphasis on obtaining real-time data.
B)the migration of B2B hardware and software to cloud computing and cloud apps.
C)a decline in the number of Net marketplaces.
D)the increasing use of social network platforms.

Question 56

________ is defined as the use of digital technologies to permit organizations to work together to design, develop, build, and manage products through their life cycles.

A)SCM
B)Social e-commerce
C)EDI
D)Collaborative commerce

Question 57

A(n)________ system continuously links the activities of buying, making, and moving products from suppliers to purchasing firms, as well as integrating order entry systems.

A)EDI
B)ERP
C)CPFR
D)SCM

Question 58

The term BYOD refers to employees:

A)working from home.
B)being allowed or encouraged to their own mobile devices and laptops.
C)using mobile devices for work.
D)bringing work devices to the home.

Question 59

________ production is a set of production methods that focuses on the elimination of waste throughout the customer value chain.

A)Green
B)Sustainable
C)Lean
D)Just-in-time

Question 60

Which of the following primarily deal with indirect goods?

A)e-distributors and industry consortia
B)e-distributors and e-procurement Net marketplaces
C)exchanges and industry consortia
D)exchanges and e-procurement Net marketplaces

Question 61

An ________ primarily serves businesses that primarily buy indirect goods on a contract purchasing basis.

A)e-distributor
B)e-procurement Net marketplace
C)exchange
D)industry consortium

Question 62

Which of the following primarily involve long-term sourcing?

A)e-distributors and exchanges
B)e-distributors and industry consortia
C)e-procurement Net marketplaces and exchanges
D)e-procurement Net marketplaces and industry consortia

Question 63

Which of the following statements about Walmart's Global Replenishment System (GRS)is not true?

A)GRS is an online analytics package.
B)GRS is a just-in-time inventory management system.
C)GRS is predictive, not just reflective, of past sales.
D)GRS is based on past point-of-sale data.

Question 64

Describe at least five characteristics of Net marketplaces.

Question 65

What services do e-procurement Net marketplaces provide?

Question 66

Which of the following primarily deal with direct goods?

A)e-distributors and independent exchanges
B)exchanges and e-procurement Net marketplaces
C)exchanges and industry consortia
D)e-procurement Net marketplaces and industry consortia

Question 67

E-distributors operate in horizontal markets.

Question 68

An ________ serves businesses that primarily buy direct goods on a contract purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 69

Private industrial networks are direct descendants of:

A)e-procurement Net marketplaces.
B)existing EDI networks.
C)independent exchanges.
D)industry consortia.

Question 70

Industry consortia are used for spot purchasing of MRO supplies.

Question 71

EDI was developed to reduce the cost, delays, and errors inherent in the manual exchanges of documents among firms.

Question 72

NeweggBusiness is an example of a(n):

A)e-distributor.
B)exchange.
C)private industrial network.
D)e-procurement Net marketplace.

Question 73

An ________ primarily serves businesses that buy indirect goods on a spot purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 74

All of the following are forms of collaboration among businesses except:

A)RFQs.
B)CPFR.
C)demand chain visibility.
D)marketing coordination and product design.

Question 75

________ is another name for transorganizational business processes.

A)Supply chain management
B)Collaborative commerce
C)B2B e-commerce
D)Value chain management

Question 76

Exchanges are not directly tied to ERP systems used by large firms.

Question 77

________ is an example of an e-procurement Net marketplace.

A)TheSeam
B)Ariba
C)Grainger
D)SupplyOn

Question 78

E-distributors:

A)make money by charging a mark-up on products they distribute.
B)usually operate "private" markets.
C)operate in vertical markets.
D)focus on selling direct products.

Question 79

TheSeam is an example of an:

A)exchange.
B)industry consortium.
C)e-procurement Net marketplace.
D)e-distributor.

Question 80

An ________ provides an online catalog that represents the products of thousands of direct manufacturers.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium