Deck 12: B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Question 1

B2B e-commerce systems originated with the Internet.

Answer 1

False

Question 2

Collaborative commerce is primarily concerned with the development of a rich communications environment.

Answer 2

True

Question 3

VWGroupSupply.com is an example of an:

A)e-distributor.
B)e-procurement Net marketplace.
C)exchange.
D)industry consortium.

Answer 3

B

Question 4

Which of the following is not a current major trend in B2B e-commerce?

A)Large firms move toward consolidating regional B2B systems into global systems.
B)Over 60% of B2B firms use Twitter and other social networks to enable collaboration.
C)Firms place a growing emphasis on rapid-response and optimal supply chain rather than lowest-cost supply chains.
D)B2B systems move to data storage on cloud providers and away from individual corporate data centers.

Question 5

Industry consortia are usually owned collectively by the major firms participating in the consortia, while private industrial networks usually are created by a single sponsoring company.

Question 6

E-distributors operate in horizontal markets.

Question 7

Demand chain visibility is one goal of collaborative commerce.

Question 8

Walmart's global supply chain has been criticized for all of the following except:

A)exploiting labor in underdeveloped countries.
B)bribing officials.
C)wasting energy.
D)failing to be efficient.

Question 9

Analysts predict that B2B e-commerce in the United States will grow by 2017 to approximately:

A)$6.6 billion.
B)$66 billion.
C)$660 billion.
D)$6.6 trillion.

Question 10

Private industrial networks typically involve manufacturing and related support industries.

Question 11

Lean production is an extension of just-in-time production methods.

Question 12

Industry consortia are more focused on optimizing short-term supply relationships than independent exchanges, which tend to focus more on long-term transactions.

Question 13

In 2013, the total amount of B2B e-commerce in the United States was approximately:

A)$4.7 billion.
B)$47 billion.
C)$470 billion.
D)$4.7 trillion.

Question 14

MRO goods are also known as indirect goods.

Question 15

Virtually all firms, both large and small, now use Electronic Data Interchange (EDI)systems.

Question 16

Walmart has one of the most efficient B2B supply chains in the world.

Question 17

Independent exchanges are the fastest growing form of online B2B e-commerce.

Question 18

Private industrial networks are the most prevalent form of Internet-based B2B commerce.

Question 19

An exchange is an independently owned online marketplace that connects many suppliers and buyers.

Question 20

Regional supply chains provide lower short-term costs, but higher, longer-term risk protection.

Question 21

Which of the following was the first step in the development of B2B commerce?

A)Electronic Data Interchange (EDI)
B)automated order entry systems
C)digital storefronts
D)private industrial networks

Question 22

B2B commerce includes all of the following business processes except:

A)use of corporate intranets.
B)inventory management.
C)product development.
D)order fulfillment.

Question 23

Which of the following statements about automated order entry systems is not true?

A)They are typically owned by the suppliers.
B)They no longer play an important role in B2B commerce.
C)They show goods only from a single seller.
D)They reduce the costs of inventory replenishment.

Question 24

Which of the following terms refers to the total flow of value among firms?

A)total interfirm trade
B)B2B commerce
C)multi-tier exchange
D)liquidity

Question 25

A(n)________ system continuously links the activities of buying, making, and moving products from suppliers to purchasing firms, as well as integrating order entry systems.

A)EDI
B)ERP
C)CPFR
D)SCM

Question 26

The last step in the procurement process is:

A)sending a remittance payment.
B)sending the invoice.
C)shipping the goods.
D)delivering the goods.

Question 27

The majority of interfirm trade involves:

A)spot purchasing of direct goods.
B)contract purchasing of indirect goods.
C)contract purchasing of direct goods.
D)spot purchasing of indirect goods.

Question 28

All of the following are weaknesses of EDI except:

A)EDI is not well suited for electronic marketplaces.
B)EDI lacks universal standards.
C)EDI does not provide a real-time communication environment.
D)EDI does not scale easily.

Question 29

Which of the following is a method of inventory cost management that seeks to eliminate excess inventory?

A)lean production
B)sustainable production
C)just-in-time production
D)supply chain simplification

Question 30

Office supplies are an example of:

A)direct goods.
B)indirect goods.
C)MRO goods.
D)distributed goods.

Question 31

What is the first step in the procurement process?

A)negotiate price
B)qualify the seller and its products
C)issue a purchase order
D)search for suppliers

Question 32

EDI systems:

A)generally serve horizontal markets.
B)are seller-side solutions.
C)are based on a communications standard for sharing business documents.
D)no longer play an important role in B2B commerce.

Question 33

EDI began as a(n)________ system.

A)document automation
B)document elimination
C)continuous replenishment
D)MRP

Question 34

Which of the following is not one of the major developments in supply chain management over the past two decades?

A)supply chain simplification
B)EDI
C)accountable supply chains
D)cloud computing

Question 35

All of the following are potential benefits of B2B e-commerce except:

A)lower administrative costs.
B)lower search costs.
C)lower price transparency.
D)lower transaction costs.

Question 36

Which of the following is another name for a private industrial network?

A)Net marketplace
B)PTX
C)EDI network
D)hub-and-spoke system

Question 37

Which of the following statements about B2B electronic storefronts is not true?

A)They are a predecessor of automated order entry systems.
B)They tend to serve horizontal markets.
C)They are seller-side solutions.
D)They are usually considered a type of Net marketplace.

Question 38

________ is a method for ensuring that suppliers precisely deliver ordered parts at a specific time and to a particular location.

A)Having an adaptive supply chain
B)Tight coupling
C)Supply-chain management
D)Materials requirement planning

Question 39

Which of the following is the fastest growing form of B2B e-commerce?

A)e-distributors
B)exchanges
C)private industrial networks
D)industry consortiums

Question 40

All of the following are potential benefits of B2B e-commerce except:

A)increased production flexibility.
B)increased product cycle time.
C)increased opportunities to collaborate with suppliers and distributors.
D)increased visibility and real-time information sharing among all participants in the supply chain network.

Question 41

An ________ provides electronic catalogs that represent the products of thousands of direct manufacturers.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 42

Which of the following statements about collaborative commerce systems is not true?

A)They involve a move from a transaction focus to a relationship focus.
B)They may include both customers and suppliers.
C)They are open, competitive marketplaces.
D)They typically include a central data repository.

Question 43

Which of the following primarily deal with direct goods?

A)e-distributors and independent exchanges
B)exchanges and e-procurement Net marketplaces
C)exchanges and industry consortia
D)e-procurement Net marketplaces and industry consortia

Question 44

Which of the following is not an important theme of B2B e-commerce in 2013-2014?

A)concern about supply chain risk
B)concern about supply chain volatility
C)concern about the accountability of supply chains
D)concern about the privacy of supply chains

Question 45

An ________ primarily serves businesses that buy indirect goods on a spot purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 46

An ________ primarily serves businesses that primarily buy direct goods on a spot purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 47

Which of the following is not a characteristic of the use of social networks in B2B e-commerce?

A)It is typically unstructured.
B)It helps develop a more personal relationship between participants in the supply chain.
C)It enables participants to make decisions based on current conditions.
D)They are always private.

Question 48

An example of an indirect good in the fast-food industry is:

A)food-grade paper.
B)fax paper.
C)beef.
D)sugar.

Question 49

Which of the following primarily involve long-term sourcing?

A)e-distributors and exchanges
B)e-distributors and industry consortia
C)e-procurement Net marketplaces and exchanges
D)e-procurement Net marketplaces and industry consortia

Question 50

An ________ serves businesses that primarily buy direct goods on a contract purchasing basis.

A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium

Question 51

An ________ is an independently owned, online marketplace that connects hundreds to potentially thousands of suppliers and buyers in a dynamic, real-time environment.

A)exchange
B)e-distributor
C)e-procurement company
D)industry consortium

Question 52

Which of the following primarily serve horizontal markets?

A)e-distributors and exchanges
B)e-distributors and e-procurement Net marketplaces
C)e-procurement Net marketplaces and industry consortia
D)exchanges and industry consortia

Question 53

The liquidity of a market is measured by all of the following except:

A)price transparency
B)number of buyers and sellers in market
C)volume of transactions
D)size of transactions

Question 54

All of the following are examples of direct goods in the auto industry except:

A)sheet steel.
B)shatter-resistant glass.
C)rubber molding.
D)desktop computers.

Question 55

All of the following have led to the development of outsourcing of manufacturing around the world except:

A)technology.
B)globalization of trade.
C)environmental concerns.
D)high levels of wage disparity between the developed and undeveloped worlds.

Question 56

Which of the following statements about e-distributors is not true?

A)E-distributors make money by charging a mark-up on products they distribute.
B)E-distributors usually operate "private" markets.
C)E-distributors operate in horizontal markets.
D)E-distributor prices are usually fixed.

Question 57

Which of the following statements is not true?

A)The Volkswagen Group manages almost all of its procurement needs via the Internet.
B)VWGroupSupply.com is an industry consortium.
C)VWGroupSupply can be accessed by suppliers via standard Web browser software.
D)The Volkswagen Group developed VWGroupSupply using technology from a number of vendors.

Question 58

An ________ primarily serves businesses that primarily buy indirect goods on a contract purchasing basis.

A)e-distributor
B)e-procurement Net marketplace
C)exchange
D)industry consortium

Question 59

Which of the following primarily deal with indirect goods?

A)e-distributors and industry consortia
B)e-distributors and e-procurement Net marketplaces
C)exchanges and industry consortia
D)exchanges and e-procurement Net marketplaces

Question 60

Which of the following is an example of an e-procurement Net marketplace?

A)Exostar
B)Ariba
C)Grainger
D)none of the above

Question 61

A(n)________ market is one that provides expertise and products for a specific industry, such as automobiles.

Question 62

EDI document structures are defined by:

A)a single international standards body.
B)by individual suppliers and buyers.
C)industry committees.
D)each purchaser.

Question 63

The four main types of Net marketplaces are e-distributors, e-procurement networks, exchanges, and ________.

Question 64

Private industrial networks are direct descendants of:

A)e-procurement Net marketplaces.
B)existing EDI networks.
C)independent exchanges.
D)industry consortia.

Question 65

________ technology is replacing bar-code scanner technology to track inventory in supply chains.

Question 66

Inventory Locator Service is an example of a(n)________.

Question 67

Which of the following is not a typical barrier to the implementation of a private industrial network?

A)It requires participating firms to share sensitive data.
B)It requires the large network owners to give up some of its independence.
C)It requires a significant investment of time and money.
D)It requires a change of mind-set and behavior of employees.

Question 68

All of the following are forms of collaboration among businesses except:

A)RFQs.
B)CPFR.
C)demand chain visibility.
D)marketing coordination and product design.

Question 69

________ is a call for business to take social and ecological interests, and not just corporate profits, into account in all their decision-making throughout the firm.

Question 70

A(n)________ supply chain includes a company's secondary and tertiary suppliers.

Question 71

________ services include automation of a firm's entire procurement process on the buyer side and automation of the selling business processes on the seller side.

Question 72

________ is another name for transorganizational business processes.

A)Supply chain management
B)Collaborative commerce
C)B2B e-commerce
D)Value chain management

Question 73

________ is a set of production methods that focuses on the elimination of waste throughout the customer value chain.

Question 74

________ can be viewed as "extended enterprises" in the sense that they often begin as ERP systems in a single firm and are then expanded to include the firm's major suppliers.

Question 75

________ purchasing involves the purchase of goods based on immediate needs in larger marketplaces that involve many suppliers.

Question 76

The essential characteristic of ________ is that they bring hundreds to thousands of suppliers into a single Internet-based environment to conduct trade.

Question 77

A(n)________ supply chain is one in which the labor conditions in low-wage, underdeveloped producer countries are visible and morally acceptable to ultimate consumers in more developed industrial societies.

Question 78

Exostar is an example of a (an)________.

Question 79

________ purchasing involves long-term written agreements to purchase specified products, with agreed-upon terms and quality, for an extended period of time.

Question 80

________ is defined as the use of digital technologies to permit organizations to work together to design, develop, build, and manage products through their life cycles.