Deck 3: The Changing Environment of Management: Diversity, Global Economy, and Technology

Question 1

To enrich the talent pool of future employees, computer-chip maker Intel developed education initiatives including a technology training program for more than 7 million teachers worldwide.

Answer 1

True

Question 2

On average, experienced, professional women without children earn just 77 cents for every dollar that men earned.

Answer 2

True

Question 3

According to the U.S. Department of labor, older workers are less productive than the average worker.

Answer 3

False

Question 4

Unfortunately, research provides conclusive evidence that older workers have an unacceptably high rate of workplace accidents.

Question 5

Like all employees, older workers need to be managed according to their individual abilities, not as members of a demographic group..

Question 6

According to the U.S. Small Business Administration, about 9.1 million businesses in the U.S. are female-owned and employee about 27.5 million people.

Question 7

According to Working Woman magazine, the glass ceiling results from a serious shortage of qualified women for executive positions.

Question 8

The glass ceiling affects both women and minorities.

Question 9

The U.S. workforce is getting older, more diverse, and increasingly female.

Question 10

According to research data, older workers have a higher absenteeism rate than other age groups.

Question 11

In the U.S., unemployment among whites and blacks is about the same.

Question 12

Managers in the 2020 workplace will need to have the ability to learn new skills, leverage the latest technology, and apply new knowledge to a fast-changing set of business conditions.

Question 13

Employees in the 2020 workplace will communicate, connect, and collaborate with one another using social media.

Question 14

Managers and employees in the 2020 workplace will work less in teams and more independently than ever before.

Question 15

In 2010, 30 percent of all Fortune 500 companies were headed women.

Question 16

The study of managerial job opportunities is called demographics.

Question 17

Based on demographic trends of the new workforce, employment opportunities for both men and women will continue to grow, but at a faster rate for men.

Question 18

According to sociologists, society is the product constant stability.

Question 19

At present, the U.S. workforce is at a competitive disadvantage globally because workers are not sufficiently prepared creating a mismatch between what people can do and what the economy needs them to do.

Question 20

Recent years have seen a complete closing of the pay gap between men and women in the U.S. workplace.

Question 21

Comprehensive diversity programs are meant only for women and minorities.

Question 22

Comprehensive diversity programs create more structured organizations.

Question 23

A "defend status quo" attitude is adopted by managers on the neutral portion of the political response continuum.

Question 24

Lobbying is management's least successful political strategy.

Question 25

Politics has to do with public influence and control.

Question 26

Full-time employees are more costly to employ than part-timers.

Question 27

One of the purposes of issues management is to minimize the "surprises" which accompany social and political change.

Question 28

A goal of managing diversity programs is greater organizational flexibility.

Question 29

When it comes to organizational loyalty and job involvement, part-timers are equal to full-timers..

Question 30

An increasing percentage of the U.S. labor force are contingent workers.

Question 31

Managers foresee and respond to economic and technological issues with the help of issues management.

Question 32

Two key pressure points for managers in the political-legal environment are the politicization of management and decreased personal legal accountability.

Question 33

The main contribution of issues management is its emphasis on systematic preparedness for social and political action.

Question 34

Training minorities for managerial positions is an example of remedial training.

Question 35

More and more business managers have noticeably swung from being politically proactive to being reactive in recent years.

Question 36

Managers never get embroiled in legal or political issues.

Question 37

Managing diversity is the process of helping all employees, including women and minorities, reach their full potential.

Question 38

PACs are used to solicit volunteer contributions from employees biannually for support of preferred candidates and parties.

Question 39

The United States is becoming even more racially, ethnically, and culturally diverse.

Question 40

By 2050, it is projected that the percentage of Hispanics/Latinos in the U.S. population will be over 24 percent.

Question 41

Innovation and intrapreneurship are to two important aspects of technology for managers.

Question 42

One has to work for a foreign-owned company to be personally impacted by the global economy.

Question 43

Empowerment involves pushing decision-making authority to the levels where people with the appropriate skills can do the most good.

Question 44

Laws on campaign financing and a 2010 decision by the Supreme Court allow unions and corporations to fund certain election campaign activities.

Question 45

Recessions are a normal and expected part of the business cycle.

Question 46

There is a clear trend in the U.S. toward holding managers personally accountable for corporate misdeeds.

Question 47

Science and technology are essentially the same thing.

Question 48

Conceptualization is the last step in the three-step innovation process.

Question 49

Arbitration and mediation are two forms of legal audits.

Question 50

Technology is defined as the tools and ideas available for extending the natural physical and mental reach of humankind.

Question 51

When it comes to making good business cycle-sensitive decisions, timing is everything.

Question 52

The global economy has little relevance for the average worker in the U.S.

Question 53

The creation of a working prototype is "product technology" in the three-step innovation process.

Question 54

The service economy is expected to generate 14.5 million jobs between 2008 and 2018.

Question 55

Advocacy advertising is a form of indirect lobbying.

Question 56

A mediator makes a binding decision, whereas a third-party arbitrator helps the parties reach their own agreement.

Question 57

The passing of the Sarbanes-Oxley Act in 2002 led to more relaxed stipulations on legal and financial accountability.

Question 58

Legal auditing refers to settling legal disputes outside of court.

Question 59

Business cycles have variable timing and predictable structure.

Question 60

Given the boom in information technology and convenient accessibility, information is no longer considered a strategic resource.

Question 61

Which one of these statements about the U.S. workforce is False? It is getting

A) more racially diverse
B) less predominantly white, non-Hispanic
C) smaller
D) increasingly female
E) older

Question 62

In an effort to improve education, Computer-chip maker Intel sponsored technology training for more than _____________ worldwide.

A) 5 million fifth graders
B) 12 million high school students
C) 2 million college professors
D) 1 million unemployed workers
E) 7 million teachers

Question 63

A team approach to product design is called concurrent engineering.

Question 64

Which of the following is not a dimension of the social environment?

A) Demographics
B) The new social contract
C) Inequalities
D) Managing diversity
E) Innovation

Question 65

"Intrapreneurs" are a threat to organizational effectiveness because they tend to work outside the organization's boundaries.

Question 66

Demographics involves the study of

A) work schedule variations.
B) managerial influence.
C) male-female pay gaps.
D) regional pay rates.
E) population characteristics.

Question 67

Drew Greenblatt, president of Marlin Steel Wire in Baltimore, Maryland, recently purchased $700,000 worth of robots to meet production demand. Unfortunately, the robots are not in use because____________.

A) the technology is already outdated
B) he has offshored manufacturing
C) he does not have enough smart people to set them up
D) the power grid cannot support the energy needs
E) he cannot get the necessary permits to operate the robots

Question 68

Employees in the 2020 workplace will communicate, connect, and collaborate with one another around the globe

A) on a limited basis due to cost constraints.
B) only if they work for multi-national companies.
C) primarily if they are members of a minority group.
D) using the latest forms of social media.
E) using technology if they are under the age of 40.

Question 69

An organization can foster "intrapreneurship" by rewarding innovation and risk taking.

Question 70

The U.S. Department of Labor defines older workers as those

A) already retired.
B) aged fifty-five and up.
C) anywhere between 40 to 64.
D) who are collecting Social Security.
E) aged 65 and older.

Question 71

The median age of U.S. employees is ____, with most vigorous growth for the ____ age group.

A) decreasing; 55 and older
B) increasing; 55 and older
C) decreasing; 54 and younger
D) increasing: 54 and younger
E) constant; 25-35

Question 72

"Intrapreneurs" typically do not quit their present job to pursue an innovative idea.

Question 73

Managers with the 2020 workplace mind-set will need to incorporate all of the following abilities except:____________________.

A) social participation and networking
B) thinking globally
C) ubiquitous learning
D) status quo compliance
E) thinking big, acting fast, and constantly improving

Question 74

Generally, concurrent engineering prolongs innovation lags.

Question 75

A myth about older workers is that they

A) are less accident-prone.
B) are more costly to employ.
C) are more productive.
D) have much better attendance.
E) are more willing to learn new jobs.

Question 76

Gloria is a bank manager, and recently, her bank has developed a Spanish-language version of its training pamphlet. What changing demographic is Gloria's bank addressing?

A) Increase in religious diversity
B) Enlargement of the labor force
C) Increase in racial/ethnic diversity
D) Aging of the population
E) Increase in female employment

Question 77

Which of these is true about older workers, when compared to younger workers? They

A) are much more productive.
B) do not like part-time work.
C) are absent more often.
D) are unwilling to learn new jobs.
E) have lower accident rates.

Question 78

Studies of older employees' interests find that older workers prefer

A) working part-time.
B) opening their own business.
C) task-oriented, rather than people-oriented jobs.
D) jobs involving lots of travel.
E) working for large companies.

Question 79

General environmental factors impacting managers today include all of the following except:________.

A) social
B) political
C) nutrition
D) economic
E) technological

Question 80

Cascade Engineering Inc. in Grand Rapids, Michigan used a _________________ program to reduce their employee turnover rate from 42 percent in 2000 to less than 2 percent in by 2009.

A) Reading and Writing
B) Rewards and Bonus
C) Welfare-to-Career
D) Work-to-Welfare
E) Technology Training