Deck 10: Leadership in Teams and Decision Groups

Question 1

Which of the following was not mentioned as a primary determinant of performance for a functional team?

A)how long the current leader has been in that position
B)trust and cooperation among the team members
C)the organization and coordination of activities
D)member agreement about objectives and strategies

Answer 1

A

Question 2

Which process was not a suggested method for team building?

A)keep members informed about the group's achievements
B)use symbols and slogans to create a unique identity for the team
C)conduct sessions to analyze group processes that need improvement
D)ask members to elect an informal leader to represent the team

Answer 2

D

Question 3

What is the most useful role for the external leader of a self-managed team?

A)select new members of the group when they are needed
B)mediate internal conflicts and encourage cooperation
C)monitor the group to ensure it does not become a social club
D)serve as a coach, facilitator, and advocate for the group

Answer 3

D

Question 4

Which of the following is a task-oriented leadership function in decision groups?

A)supporting
B)process analyzing
C)summarizing
D)harmonizing

Question 5

Which type of activity is least likely to be delegated to a self-managed team?

A)evaluating each team member's task performance
B)determining strategic objectives and priorities
C)determining the work procedures to be used by the team
D)determining which team member will carry out each task

Question 6

Which of the following was not recommended for leaders of decision groups?

A)focus the group discussion on the best two solutions
B)encourage members to look for integrative solutions
C)describe the problem without implying the cause or solution
D)allow ample time for systematic evaluation of ideas

Question 7

Which process is most likely to occur in an after-activity review?

A)determination of responsibility for errors and mistakes
B)recognition of members for their contributions to the team
C)analysis of what was done well and what needs to be changed
D)selection of the most qualified team leader for the next activity

Question 8

Members are most likely to experience role conflict and divided loyalties:

A)in a cross-functional project team
B)in a self-managed operational team
C)in a traditional work team
D)in a team with a new leader

Question 9

What was found in research on the effectiveness of self-managed teams?

A)productivity and quality improved substantially
B)organizational commitment usually increased
C)turnover and absenteeism were usually lower
D)the results were not consistent across studies

Question 10

The primary responsibility of the leader of a decision group is to:

A)suggest good ideas for solving the problem
B)ensure that everybody has equal influence
C)encourage group members to reach an agreement quickly
D)structure the discussion in a systematic manner

Question 11

The greatest amount of shared leadership is likely to be found in:

A)a self-managed operational team
B)a quality circle
C)a cross-functional project team
D)a virtual team

Question 12

Which type of team is most likely to be given the task of designing a new product and bringing it into production?

A)traditional work team
B)self-managed operational team
C)cross-functional project team
D)quality circle

Question 13

Which of the following is least likely to build collective identification and mutual trust among team members?

A)emphasize common interests and shared objectives
B)encourage and facilitate social interaction among members
C)use more rewards that are contingent on individual performance
D)use ceremonies and rituals to emphasize shared values and achievements

Question 14

Which is not likely to improve the effectiveness of a self-managed team?

A)let members share in financial gains from improved performance
B)change the membership frequently to give the team fresh ideas
C)provide accurate, timely information relevant to team activities
D)give members training in interpersonal and problem solving skills

Question 15

Which leader action is most likely to improve a group decision?

A)ask judgmental questions to stimulate more creative solutions
B)separate solution generation from solution evaluation
C)identify someone who is responsible for causing the problem
D)insist that the person who suggests a solution must defend it

Question 16

Which of the following was not mentioned as a reason for high team performance?

A)high collective efficacy for team members
B)diverse mental models for team members
C)collective identification of members with the team
D)high level of member skills relevant to the task