Deck 14: Team Leadership

Question 1

The definition of what constitutes a team

A)Is easily defined
B)Is defined the same way by all organizations
C)Continues to evolve
D)Has been defined the same way for a century

Answer 1

C

Question 2

Teamwork as described in the text is

A)Lateral decision making
B)Vertical decision making
C)Hierarchical decision making
D)Team leader decision making

Answer 2

A

Question 3

In the team leadership model,the leader's job is

A)Take action for all problems
B)Solve team member conflicts
C)Monitor and take appropriate action
D)Use the team as a personal support system

Answer 3

C

Question 4

Day et al.refer to shared leadership as

A)Leader distributive method
B)Follower empowerment
C)Team leadership capacity
D)Shared leader capacity

Question 5

Which of the following is not one of Hackman's six enabling conditions of effective team functioning?

A)Real team
B)Clear conduct norms
C)Compelling purpose
D)Collaborative climate

Question 6

Organizational teams have been the focus of many studies in order to

A)Determine the skill level of the team members
B)Find ways to help less capable members still succeed
C)Support organizational distribution of workload
D)Find strategies for maintaining a competitive advantage

Question 7

The traditional authority structure in organizations

A)Provides a safety net for teams
B)Often does not support lateral decision making
C)Can enhance the team culture
D)Often leads to successful,creative teamwork

Question 8

An advantage that effective teams can bring to organizations is

A)Higher-quality leader and follower exchanges
B)Reduction in overtime worked
C)More innovative and creative success
D)Cost benefits

Question 9

Teamwork success requires

A)Organizational culture based on authoritarian decision making
B)Organizational culture based on position
C)Organizational culture that is easy to change
D)Organizational culture that supports lateral decision making

Question 10

Heterarchy leads to positive outcomes

A)For all team members
B)For team members who want power
C)If team members find heterarchy legitimate
D)If the top leader makes the final decision

Question 11

In Hill's Team Leadership Model,the cohesiveness of the team and the ability of team members to satisfy their own needs while working effectively with other team members defines

A)Development
B)Commitment
C)Recognition
D)Results-driven leadership

Question 12

The leader must match appropriate behaviors with a team member's problem.This is similar to the basic concepts in which theory?

A)Leader-member exchange
B)Situational approach
C)Authentic leadership
D)Servant leadership

Question 13

Which of Larson & LaFasto's characteristics of team excellence is associated with Hackman's "clear norms of conduct"?

A)Compelling purpose
B)Unified commitment
C)Standards of excellence
D)Competent team members

Question 14

Teams that meet face-to-face

A)Are more effective than virtual teams
B)Are less effective than virtual teams
C)Can be equally as effective as virtual teams
D)Often encounter more interpersonal issues than virtual teams

Question 15

The term heterarchy refers to

A)The power struggles in teams
B)The shifts in power from team member to top leadership
C)The coercive power shifting in teams
D)The dynamic power shifting in teams

Question 16

A disadvantage of shared leadership is

A)There are no disadvantages
B)It involves risk
C)It takes more time
D)Leaders do not like this process

Question 17

What are the two critical functions of team effectiveness in Hill's model?

A)Development and analysis
B)Performance and leader outcomes
C)Leadership outcomes and analysis
D)Performance and development

Question 18

I am a leader who carefully watches the complexity of the situation and takes appropriate actions.I am using

A)Requisite variety
B)Mental modeling
C)Environmental actions
D)Social modeling

Question 19

A benefit of shared leadership compared with a non-shared leadership process is

A)More cohesion
B)More challenges
C)More conflict
D)More disruption

Question 20

When the leader sees and interprets the team's experiences in organizational context it is called

A)Requisite variety
B)Leader complexity
C)Behavioral flexibility
D)Mental model

Question 21

Which of Larson & LaFasto's characteristics of team excellence is associated with Hackman's "team focused coaching"?

A)Compelling purpose
B)Principled leadership
C)Standards of excellence
D)Competent team members

Question 22

My team gets along well with one another and has worked together for a long time and consistently exceeded its goals despite recent changes in our company.Recently,the organization has made some reporting structure changes and has had to reduce the workforce from budgetary constraints on the company. Applying McGrath's critical leadership functions,I need to

A)Do internal monitoring
B)Take internal executive action
C)Do external monitoring
D)Take external executive action

Question 23

Our team has just the right mix of people with complementary skills and strengths. Our team is displaying which characteristic of team excellence?

A)Standards of excellence
B)Clear norms of conduct
C)Competent team members
D)Principled leadership

Question 24

External environmental actions include

A)Coaching
B)Structuring for results
C)Modeling principles
D)Advocating

Question 25

I am a leader who is focused on influencing the team in positive ways to be effective.Which characteristic of team excellence am I displaying?

A)Results-driven structure
B)Compelling purpose
C)External support and recognition
D)Principled leadership

Question 26

One of my team members constantly has his ideas minimized by other group members. He appears disheartened and has withdrawn from the team brainstorming processes. I should employ which internal relational leadership action with this team?

A)Goal focusing
B)Satisfying individual member needs
C)Modeling ethical practices
D)Buffering team members from environmental distractions

Question 27

Slow-to-act leaders might affect the team by

A)Increased positional leadership
B)Decreased decision effectiveness
C)Encouraging team members to emerge as leaders
D)Preventing problems from getting out of control

Question 28

The principled leadership characteristic of team excellence is central to team effectiveness,influencing the team through four processes. Which is not one of these processes?

A)Cognitive
B)Collaborative
C)Motivational
D)Coordination

Question 29

Our food product development team has an excellent sense of team unity and employs a spirit of camaraderie in daily operations together.Which characteristic of team excellence is our team displaying?

A)Results-driven structure
B)Clear norms of conduct
C)Coaching atmosphere
D)Unified commitment

Question 30

Our team leader outlined the objectives of our new project and identified our expected outcomes. Our leader was using which characteristic of team excellence?

A)Clear,elevating goal
B)Clear norms of conduct
C)Collaborative climate
D)Principled leadership

Question 31

Negotiating upward to secure necessary resources,support,and recognition for the team is an example of

A)An external environmental leadership action
B)A relational external leadership action
C)A task internal leadership action
D)A relational internal leadership action

Question 32

When a leader uses skills to improve the task performance effectiveness of the team he is using

A)Environmental leadership monitoring processes
B)External leadership action processes
C)Internal relational leadership actions
D)Internal task leadership actions

Question 33

The team I am leading is in conflict with constant infighting and little focus on the project's goals.I should take

A)External task action
B)Internal task action
C)Internal relational action
D)External environmental action

Question 34

I am using controlling,coordinating,mediating and synthesizing as I focus on issues to help the team complete goals.Which type of leadership decision making am I using?

A)Internal relationship actions
B)External relationship actions
C)Internal task actions
D)Environmental assessment actions

Question 35

Our emergency room medical team has clear tasks for each member,a code of conduct we implement each day,and a group that functions well together. Our team is displaying which characteristic of team excellence?

A)Clear,elevating goal
B)Results-driven structure
C)Collaborative climate
D)Principled leadership

Question 36

Our organization provides us with the resources we need to complete our team projects and has a generous bonus system if we exceed standards and meet deadlines.Which characteristic of team excellence is our organization displaying?

A)Results-driven structure
B)Internal support and recognition
C)External support and recognition
D)Collaborative climate

Question 37

Which of Larson & LaFasto's characteristics of team excellence is associated with Hackman's "real team"?

A)Results-driven structure
B)Unified commitment
C)Standards of excellence
D)Supportive organizational structure

Question 38

What needs to happen for the team to effectively perform and to have solid development?

A)Leadership decisions must monitor or take action
B)Leadership decisions must be centered on internal action only
C)Leadership decisions must be centered on external action only
D)Leadership decisions must monitor internal environmental actions

Question 39

We all feel committed to do our best because as a team we created our code of conduct and performance criteria together.Which characteristic of team excellence is our team displaying?

A)Results-driven structure
B)Standards of excellence
C)Real team
D)Unified commitment

Question 40

I enjoy working with this team because we all trust each other and respect what each person brings to the team.Which characteristic of team excellence am I displaying?

A)Collaborative climate
B)Clear norms of conduct
C)Coaching atmosphere
D)Unified commitment

Question 41

McGrath describes diagnosing group deficiencies as part of

A)Monitoring/internal.
B)Executive action/internal.
C)Monitoring/external.
D)Executive action/external.

Question 42

When the leader assessment of the team has determined that the team is functioning well,what should the leader do?

A)Take appropriate action
B)Nothing
C)Monitor the internal and external environments
D)Provide relational coaching

Question 43

According to Zaccaro,principled leadership influences team effectiveness through these processes:

A)Supporting,controlling,delegating,and directing.
B)Cognitive,motivational,affective,and integrative.
C)Forming,storming,norming,and performing.
D)Technical,interpersonal,intrapersonal,and empathetical.

Question 44

According to team leadership theory,the leader is primarily

A)An analyst for diagnosing group deficiencies.
B)A medium for processing information.
C)A forecaster for anticipating environmental changes.
D)A judge for establishing acceptable procedures.

Question 45

McGrath suggests preventing deleterious changes as part of

A)Monitoring/internal.
B)Executive action/internal.
C)Monitoring/external.
D)Executive action/external

Question 46

Team leadership research started focusing on more than just outcomes in the

A)1990s.
B)1960s.
C)1980s.
D)1970s.

Question 47

In team leadership theory,two of the leader's primary decisions are

A)To build a vision and implement change.
B)To monitor or take action.
C)To be a role model and an innovator.
D)To organize and to control.

Question 48

Internal relational leadership actions include all of these except

A)Collaborating: including,involving.
B)Managing conflict and power issues.
C)Building commitment.
D)Networking and forming alliances.

Question 49

Which of the following is not one of the characteristics of team excellence,according to Larson and LaFasto?

A)Results-driven structure.
B)Collaborative climate.
C)Authoritative leadership.
D)Clear,elevated goal.

Question 50

External leadership actions include:

A)Relational.
B)Environmental.
C)Leadership decisions.
D)Task.

Question 51

Characteristics of team effectiveness include all of the following except

A)Unified commitment.
B)Relationship-driven structure.
C)External support.
D)Collaborative climate.

Question 52

Which of the following is not a strength of the team leadership model?

A)Its complexity
B)It provides a cognitive guide to aid leaders in maintaining effective teams
C)Shared leadership works for all team members' skill levels
D)It provides for a shared leadership model in organizations

Question 53

A criticism of the team leadership model is

A)It does not place the ongoing work group in an environmental context.
B)It neglects to account for the changing roles of leaders in organizations.
C)It is too complex and isn't practical for a growing number of team leaders.
D)It does not help in selecting team leaders.

Question 54

Leadership decisions include all of the following except

A)Task or relational
B)Overt or covert
C)Monitor or take action
D)Internal or external

Question 55

What scholar(s)provided grounded research support for the group effectiveness approach?

A)Hackman and Walton
B)McGrath
C)Larson and LaFasto
D)Hill

Question 56

Which of the following is not a criticism of the team leadership model?

A)Its complexity
B)It includes only a partial list of skills leaders might use to make team decisions
C)Shared leadership might not work for all team members' skill levels
D)It provides a cognitive guide to aid leaders in maintaining effective teams

Question 57

For leaders,McGrath's critical leadership functions do not include which type of group leadership function?

A)Diagnosing group deficiencies
B)Preventing deleterious changes
C)Negating remedial action
D)Forecasting environmental changes

Question 58

Team effectiveness is evaluated on these desired team outcomes:

A)Performance and development.
B)Norming and forming.
C)Technical and empathetical.
D)Controlling and delegating.

Question 59

One strength of the team leadership model is

A)Its complexity
B)Changes in leaders disrupt the team process
C)Its prescriptive nature
D)Its application to real-life organizations

Question 60

Hill's model for team leadership suggests what number of leadership decisions a leader must make before taking leadership actions?

A)4
B)3
C)7
D)5

Question 61

Outcomes of effective organizational teams include

A)Reduced productivity
B)Greater productivity
C)Less use of resources
D)Higher-quality end products

Question 62

Which of the following are included in the types of leadership decisions to be made in Hill's model of team leadership?

A)Assess and define
B)Monitor or intervene
C)Task or relationship actions
D)Support or intervene

Question 63

What scholar(s)studied real-life successful teams and found eight characteristics that were consistently associated with team excellence?

A)Hackman and Walton
B)Hill
C)Larson and LaFasto
D)McGrath

Question 64

Team leaders need to construct a mental model to

A)Identify problems and solutions within the team.
B)Take simple problems and find hidden complexities.
C)Improve their communication skills.
D)Give team members the role of problem solving.

Question 65

Workplace reliance on teams in modern workplaces is due in part to

A)Globalization
B)Flattening of organizational structures
C)Need to reduce stress in the workplace
D)Increasing need for hierarchical structures

Question 66

What model attempts to integrate mediation and monitoring concepts with team effectiveness?

A)Team leadership model
B)Critical leadership functions model
C)Group effectiveness model
D)Team excellence model

Question 67

When I am monitoring the team by watching and assessing how the team is functioning as a whole I am

A)Monitoring the internal environment
B)Monitoring the external environment
C)Monitoring the organizational resource environment
D)Monitoring the external team conflicts

Question 68

Internal task-oriented leadership actions include

A)Goal focusing
B)Managing conflict
C)Networking
D)Facilitating decisions

Question 69

According to McGrath,"taking remedial action" is part of

A)Executive action/external.
B)Executive action/internal.
C)Monitor/external.
D)Monitor/internal.

Question 70

Distributive team leadership functions can be performed by

A)The formal team leader
B)A team member
C)Someone on another team
D)A collaborative member of another team

Question 71

Team-based and technology-enabled organizational structures

A)Are part of hierarchical organizations
B)Are found in organizations with flatter structures
C)Rely on teams using new and robust technology
D)Are found in organizations in the same geographical location

Question 72

Parameters that define the term "team" in the text include

A)Interdependent members
B)Intradependent members
C)Need to coordinate efforts
D)Desire to collaborate

Question 73

To achieve team effectiveness,the team leader must

A)Analyze internal situations
B)Analyze external situations
C)Ask team members their opinion
D)Implement appropriate responses

Question 74

The team leadership model puts who or what in the driver's seat of team effectiveness?

A)Leaders
B)Leadership
C)Management
D)Team members

Question 75

Forecasting environmental changes fits into what quadrant of the critical leadership functions?

A)Monitor/internal
B)Monitor/external
C)Executive action/internal
D)Executive action/external

Question 76

The team leadership model

A)Can be applied in many types of teams
B)Can be applied in teams in many different types of organizations
C)Lacks applicability to structured teams
D)Lacks applicability to teams with leaders of variable skills

Question 77

Examples of organizational teams can include all of the following except

A)Task force.
B)Work unit.
C)Quality team.
D)Project manager.

Question 78

Taking executive action that is remedial is

A)An internal action
B)An external action
C)An external monitoring process
D)A task or relationship internal action

Question 79

Liz is a team leader at a local grocery store.Recently,her boss said that she needs to address the negative attitudes of employees.To try and fix this problem,she has begun awarding gift-cards to employees who have great attitudes.What internal leadership intervention is Liz addressing?

A)Managing conflict
B)Facilitating decisions
C)Goal focusing
D)Satisfying needs

Question 80

Internal task leadership actions include all of the following except

A)Collaborating.
B)Goal focusing.
C)Structuring for results.
D)Organizing.