Question 1

Why do you need a credential?&#10;A) A credential allows you to work in your state.&#10;B) A credential is required for graduation.&#10;C) A credential signifies recognition of competency.&#10;D) A credential guarantees a job.

Accepted Answer

A credential signifies recognition of competency, indicating that a person has the necessary skills and knowledge to perform a certain job or task. It does not guarantee a job but makes a person more qualified for job opportunities. It may also be required by certain employers or professional organizations to ensure a standardized level of competence.

Question 2

Which of the following will keep the medical assistant current in knowledge in the years to come and will serve as testimony of a commitment to professionalism?&#10;A) Dependability&#10;B) Initiative&#10;C) Continuing education&#10;D) Empathy

Accepted Answer

Continuing education is necessary for medical assistants to stay current in knowledge and skills as the field of medicine is constantly evolving. It demonstrates a commitment to professionalism and ensures quality patient care. While dependability, initiative, and empathy are also important qualities, they do not necessarily demonstrate a commitment to ongoing learning and improvement in the field.

Question 3

Which of the following is NOT a level in the AAMA membership?&#10;A) Regional&#10;B) State&#10;C) Local&#10;D) National

Accepted Answer

There are four levels of AAMA membership: local, state, national, and student. Regional is not one of the levels.

Question 4

Which of the following qualities does a medical assistant who continually must be asked to do things upon finishing an assigned task need to develop?&#10;A) Flexibility&#10;B) Dependability&#10;C) Initiative&#10;D) Effective communication

Accepted Answer

An employee who continually needs to be asked to do things lacks initiative, which is the ability to take action without being prompted or instructed. Developing initiative will help the medical assistant to anticipate what needs to be done and act proactively, making them more efficient and effective in their role. Flexibility, dependability, and effective communication are also important qualities for a medical assistant, but they are not directly relevant to the issue of needing constant reminders and prompts to take action.

Question 5

Which of the following attributes of a medical assistant does NOT identify a true professional?&#10;A) Dependability&#10;B) Empathy&#10;C) Ability to communicate&#10;D) Inflexibility

Accepted Answer

Inflexibility is not a desirable attribute in a medical assistant as it can hinder their ability to adapt to changing situations and patient needs. A true professional should have the ability to be flexible and adapt to different circumstances.

Question 6

Which of the following is the most important reason to be able to communicate effectively with patients and keep them informed?&#10;A) Educate patients about disease&#10;B) Retain patients&#10;C) Make patients feel more comfortable and less threatened&#10;D) Make patients like the staff better

Accepted Answer

Effective communication helps make patients feel more comfortable and less threatened, which is crucial for their overall experience and trust in healthcare providers.

Question 7

Which of the following is NOT an expectation of a student at their practicum site?&#10;A) Punctuality&#10;B) Openness to criticism&#10;C) Pay&#10;D) Mindfulness of patient confidentiality

Accepted Answer

Students typically do not receive pay for their practicum experience. Punctuality, openness to criticism, and mindfulness of patient confidentiality are all common expectations for students at their practicum site.

Question 8

Which of the following is NOT one of the three terms used to define the transition period between the classroom and actual employment for the medical assistant?&#10;A) Practicum&#10;B) Residency&#10;C) Externship&#10;D) Internship

Accepted Answer

The three terms used to define the transition period between the classroom and actual employment for the medical assistant are practicum, externship, and internship. "Residency" is not typically used in the context of medical assisting, but rather in medical training programs for physicians.

Question 9

Which of the following organizations allows one to use the initials CMA (AAMA),which are awarded upon successful completion of their credentialing examination?&#10;A) AMT&#10;B) CAAHEP&#10;C) AMA&#10;D) AAMA

Accepted Answer

AAMA (American Association of Medical Assistants) offers the CMA (AAMA) credential to those who successfully pass their certifying examination. Only individuals who have completed an accredited medical assisting program or who have significant work experience are eligible to take this exam. The other organizations listed (AMT, CAAHEP, AMA) have their own credentialing exams and do not award the CMA (AAMA) initials.

Question 10

Which of the following is NOT a benefit of a practicum to the medical assistant student?&#10;A) The staff can observe the student before employment.&#10;B) The student has the ability to apply knowledge and skill in a real-world medical setting.&#10;C) The student can understand that more than one acceptable method of performance may exist.&#10;D) The student can begin to establish a network of support through colleagues.

Accepted Answer

The staff observing the student before employment is a benefit to the employer rather than to the medical assistant student. The other options (B, C, D) are direct benefits to the student, such as applying knowledge, understanding diverse methods, and networking.

Question 11

Which of the following best describes the reason a medical assistant should ensure good personal hygiene?&#10;A) Demonstrate a professional appearance&#10;B) Protect clothing from materials&#10;C) Protect patients from dirty clothes&#10;D) Minimize body injury

Accepted Answer

The answer of Which of the following best describes the...

Question 12

Which of the following courses is NOT included in an accredited medical assistant program?&#10;A) Administrative courses&#10;B) Clinical courses&#10;C) General courses&#10;D) Accounting courses

Accepted Answer

The answer of Which of the following courses is NOT...

Question 13

Mrs.L.came into the office for her stitches to be removed by the medical assistant as scheduled.Mrs.L.said she had a fever and would need to see the physician.What is the primary personal attribute you need to deal with this situation?

A) Flexibility
B) Dependability
C) Initiative
D) Effective communication

Accepted Answer

The answer of Mrs.L.came into the office for her stitches...

Question 14

To ensure the highest quality medical assistant education and employment preparedness,standards and guidelines were set through which of the following organizations?&#10;A) AAMA&#10;B) AMT&#10;C) CAAHEP&#10;D) AMA

Accepted Answer

The answer of To ensure the highest quality medical assistant...

Question 15

The AAMA policy stating that any candidate for the AAMA Certification Examination be a graduate of a CAAHEP- or ABHES-accredited program was made for which of the following benefits?&#10;A) Safeguard the quality of care to the consumer&#10;B) Continue to promote the identity and stature of the profession&#10;C) Ensure the CMA (AAMA)'s role in the rapidly evolving health care delivery system&#10;D) All of the above

Accepted Answer

The answer of The AAMA policy stating that any candidate...

Question 16

Which of the following qualities does a medical assistant who continually asks to leave early to go to other appointments need to develop?&#10;A) Flexibility&#10;B) Dependability&#10;C) Initiative&#10;D) Effective communication

Accepted Answer

The answer of Which of the following qualities does a...

Question 17

The CARE bill set specific requirements that needed to be met by all persons performing medical imaging procedures.On which of the following dates was the bill introduced to the senate?&#10;A) March 1, 2007&#10;B) January 1, 2007&#10;C) March 30, 2007&#10;D) January 30, 2007

Accepted Answer

The answer of The CARE bill set specific requirements that...

Question 18

Your friend asks you what kind of &#34;clinical&#34; courses you are taking.Which of the following would NOT be included on that list?&#10;A) Urine and blood testing in the laboratory&#10;B) Anatomy and physiology&#10;C) Pharmacology/administration of medications&#10;D) Assisting with minor surgery

Accepted Answer

The answer of Your friend asks you what kind of...

Question 19

Which of the following best describes the primary characteristic of the certified medical assistant to the physician employer in the ambulatory care setting?&#10;A) Broad range of administrative and clinical skills&#10;B) Ability to work under nurses&#10;C) Need for fewer trained personnel&#10;D) Advances in specialization

Accepted Answer

The answer of Which of the following best describes the...

Question 20

An individual who graduated from a CAAHEP-accredited medical assistant program and successfully passes the certification exam through the AMT has earned which of the following credentials?&#10;A) CMA (AAMA)&#10;B) CMAS&#10;C) CMA&#10;D) RMA

Accepted Answer

The answer of An individual who graduated from a CAAHEP-accredited...

Question 21

Which of the following does regulation NOT ensure?&#10;A) Competence of health care providers&#10;B) Minimum standard of skill&#10;C) Limiting of performance of certain procedures to a specific occupation&#10;D) Minimal standard of empathy and initiative

Accepted Answer

The answer of Which of the following does regulation NOT...

Question 22

MATCHING&#10;Identify each of the following as voluntary or mandatory.&#10;&#10;Licensure&#10;A)voluntary&#10;B)mandatory&#10;

Accepted Answer

The answer of MATCHING&#10;Identify each of the following as voluntary...

Question 23

MATCHING&#10;Identify each of the following as voluntary or mandatory.&#10;&#10;Registration&#10;A)voluntary&#10;B)mandatory&#10;

Accepted Answer

The answer of MATCHING&#10;Identify each of the following as voluntary...

Question 24

Which of the following does a license do?&#10;A) Protects the practitioner from lawsuits&#10;B) Indicates that a student has completed his practicum.&#10;C) Defines scope of practice&#10;D) Indicates that a student meets the criteria outlined in the CARE bill

Accepted Answer

The answer of Which of the following does a license...

Question 25

MATCHING&#10;Identify each of the following as voluntary or mandatory.&#10;&#10;Certification&#10;A)voluntary&#10;B)mandatory&#10;

Accepted Answer

The answer of MATCHING&#10;Identify each of the following as voluntary...

Deck 1: The Medical Assisting Profession