Deck 1: Management in the 21st Century

Question 1

Which of the following options is least associated with the benefits an organization can use to engage and motivate their employees?

A)Retirement accounts
B)Required off-site trainings
C)Wellness programs
D)Flexible environments

Answer 1

B

Question 2

"To bring inspiration and innovation to every athlete in the world," is/are NIKE's:

A)vision
B)values
C)beliefs
D)mission

Answer 2

D

Question 3

"To be recognized as the leading brand for performance and efficiency with a team committed to delivering an outstanding experience," is an example of an organization's:

A)values.
B)vision.
C)mission statement.
D)goals.

Answer 3

B

Question 4

All of the following are determinates of a successful business EXCEPT:

A)Access to resources
B)Interested consumers
C)Agreement amongst all team members
D)Effective leadership

Question 5

Managers' activities are:

A)Technologically-focused
B)Technically-focused
C)People-focused
D)Both a & c
E)Both b & c

Question 6

All of the following are ways of practicing "Positive Psychology" EXCEPT:

A)motivating
B)rewarding
C)encouraging
D)understanding

Question 7

__________ is using the smallest amount of resources to achieve the greatest output.

A)Efficiency
B)Controlling
C)Effectiveness
D)Cost-cutting

Question 8

Which of the following is NOT one of the "3 P's"?

A)People
B)Promotion
C)Planet
D)Profit

Question 9

When a manager acts as a disturbance handler or negotiator for his/her organization, he/she is acting in a(n) __________ role.

A)entrepreneurial
B)decisional
C)interpersonal
D)informational

Question 10

Seeing, analyzing, and designing systems to achieve long-term organizational, community, and environmental health is known as:

A)sustaining.
B)balancing.
C)upholding.
D)organizing.

Question 11

An organization's self-defined commitment to the health and well-being of the local and global community beyond its legal obligations is it's:

A)Economic Responsibility
B)Ethical Responsibility
C)Corporate Social Responsibility
D)All of the above

Question 12

Today, PepsiCo is known as a

A)start-up company.
B)multinational corporation.
C)non-profit organization.
D)growth company.

Question 13

Which of the following is NOT one of the managerial roles Henry Mintzberg used to describe a manager's work:

A)Decisional roles.
B)Interpersonal roles.
C)Informational roles.
D)Situational roles.

Question 14

The process of orchestrating people, actions, resources, and decisions to achieve goals is:

A)planning
B)organizing.
C)leading.
D)controlling.

Question 15

___________ is the process of setting goals for the future, designing appropriate strategies, and deciding on the actions and resources needed to achieve success.

A)planning
B)organizing
C)leading
D)controlling

Question 16

When managers __________, they effectively motivate and communicate with employees to achieve goals.

A)plan
B)lead
C)organize
D)control

Question 17

_____________ is the process of working with people and distributing an organization's resources to achieve goals efficiently and effectively.

A)Leading
B)Management
C)Organizing
D)none of the above

Question 18

Who was responsible for saying that the sole responsibility of a for-profit organization is to maximize stockholder wealth.

A)Mark Price
B)Henri Fayol
C)Jeff Immelt
D)Milton Friedman

Question 19

The three levels of management are:

A)top, middle, and first-line.
B)first, second, and third.
C)general, project, and assistant.
D)top, middle, bottom.

Question 20

The vast majority of organizations in the United States have how many employees?

A)Fewer than 100
B)More than 250
C)More than 500
D)More than 1000

Question 21

Effective managers must balance the people-focused and technical sides of their jobs.

Question 22

Allocating budget resources, assigning financial and human resources, and setting production and service offerings are the duties of:

A)first-line managers
B)bottom managers
C)middle managers
D)top managers

Question 23

An organization is an entity formed and structured to achieve goals.

Question 24

The ability to work well in collaboration with others is called a __________ skill.

A)conceptual
B)decisional
C)technical
D)relational

Question 25

The level to which people or organizations achieve agreed-upon goals is the:

A)vision.
B)efficiency.
C)mission.
D)effectiveness.

Question 26

Which skill set ismost important for a Top Manager?

A)Relational
B)Technical
C)Planning
D)Conceptual

Question 27

We often describe technically-focused side of management as the "art of management."

Question 28

Middle managers set the organization's direction and make decisions that impact everyone.

Question 29

__________ managers are concerned with daily, weekly, monthly, quarterly, and annual decisions.

A)First-line
B)Middle
C)Top
D)B&C only
E)All of the above

Question 30

Decisional roles require managers to gather, assess, and communicate information to individuals and teams in support of the organization's values, mission, vision, and goals.

Question 31

Vision, mission, and values can be differentiated based on the time impact on the organization.

Question 32

Representing less than 1% of total organizations in the U.S., _________ businesses account for nearly half of the paid U.S.employees.

A)small
B)medium
C)start-up
D)large

Question 33

It is in the organizing function that people are inspired and commitments are built to achieve the goals set in the planning function.

Question 34

Missions shape how companies innovate, where they spend their resources, and what customers attract.

Question 35

____________ skills are the ability to perform job-specific tasks.

A)Rational
B)Relational
C)Technical
D)Conceptual

Question 36

One goal of the sustaining approach to management is to create, build, and continuously nurture trust among customers, employees, and communities.

Question 37

Small and large businesses combine to represent approximately _____ percent of paid employees in the U.S.

A)40
B)50
C)85
D)95

Question 38

"Positive Psychology" was first introduced by:

A)Frank Beamer
B)Henri Fayol
C)Henry Mintzburg
D)Martin Seligman and Mihaly Csikszentmihalyi

Question 39

___________ are the philosophical statements and beliefs managers use to allocate resources, provide consistent feedback to employees, make decisions, and foster organizational culture.

A)Values
B)Missions
C)Visions
D)All of the above

Question 40

"Positive Psychology" explores ways to help people recognize their positive traits or strengths, and nurture them to their full potential.

Question 41

A __________ approach to management can ensure than organizations are both effective in the short- and long-term.

Question 42

List and describe the four basic functions of management.

Question 43

The three forces that shape decision making, products and services, beliefs, and relationships with people inside and outside the organization are the organization's ____________, ____________, and ____________.

Question 44

Technical skills are most important for ________ managers.

Question 45

Managers are expected to continuously seek ways to increase ___________ and ____________ through other people and systems.

Question 46

Small organizations have between 100 and 500 employees.

Question 47

The textbook defines the "3 P's" as price, place, and promotion.

Question 48

Describe the three categories of Management Roles and give two examples of a specific role in each category.

Question 49

Understanding what motivates employee behavior and communicating effectively with a diverse team are more critical for a manager when the team experiences a setback.

Question 50

A manager's four major tasks are ____________, ____________ , ___________, and ___________.

Question 51

Organizational ________ are beliefs that shape employee and organizational behaviors and are intended to be timeless.

Question 52

Leading is the process of monitoring activities, measuring results and comparing them with goals, and correcting performance when necessary.

Question 53

__________ ____________ are groups formed to enhance one's college experience through academic, political, religious, sports, environmental, and social action.

Question 54

The latest organizational behavioral research has shown that there is a notable shift in organizations from a traditional _____________ model to a more sustainable one.

Question 55

A ___________ ___________ is a newly formed organization with limited or no operational history.

Question 56

The traditional view of management sees the management functions as separate steps in a linear process.

Question 57

Traditional organizations are formed ____________ to ensure lines of communication, authority, and reporting responsibilities are clear to everyone.

Question 58

His ability to write wonderful melodies and perfect lyrics were Cole Porter's ___________.

Question 59

Habitat for Humanity, Red Cross, and United Way are all examples of a(n) _______________ organization

Question 60

A _________ __________ is an organization that increases its annual revenue faster than its competitors.