Deck 6: Ethics and Social Responsibility

Question 1

The moral principles, values, and beliefs that govern group or individual behavior according to what is right or wrong are an organization's:

A)rights
B)code of conduct
C)duties
D)ethics

Answer 1

D

Question 2

The psychologist that suggested that as individuals go through the "stages of moral development," their decisions become more independent of external forces was:

A)Kenneth Lay
B)Lawrence Kohlberg
C)Mark Roe
D)Leslie Christian

Answer 2

B

Question 3

Which of the following is NOT a component of Ben & Jerry's three-part mission statement?

A)Product
B)Social
C)Economic
D)Global

Answer 3

D

Question 4

The cost and/or benefit that occurs beyond the direct exchange between an organizations and its stakeholders is a(n):

A)Externality.
B)Negative externality.
C)Positive externality.
D)Cost/benefit analysis.

Question 5

The conventional stage of moral development is motivated by:

A)what is good for society.
B)societal norms.
C)competitive advantage.
D)self-interest.

Question 6

Which of the following options is not one of the areas included in "The Global Compact?"

A)Labor
B)Environment
C)Anti-corruption
D)Benefits
E)None of the above

Question 7

The principles, values, and beliefs that are widely considered universal are referred to as:

A)The universal level of ethics
B)The standard level of ethics
C)The unitary level of ethics
D)The global level of ethics

Question 8

The second stage of moral development is called the ______________ stage.

A)organizational
B)conventional
C)preconventional
D)individualistic

Question 9

Engaging in coercion, humiliation, and/or invasion of privacy would breach which of the following Codes of Conduct Standards?

A)Reliability
B)Dignity
C)Fiduciary
D)Transparency

Question 10

In the text, the company whose focus is on community and a mission that focuses on social as well as economic well-being was:

A)Haagen-Dazs
B)Pillsbury
C)Enron
D)Ben & Jerry's

Question 11

All of the following are domains of ethical decision making EXCEPT:

A)stakeholders
B)individuals
C)principles
D)government

Question 12

A situation in which the company's culture impacts employee behavior in ways that are consistent with the organization's mission and values would be an example of ____________ management.

A)Values-based
B)Mission-based
C)Strategic
D)Situational

Question 13

Making decisions that do not infringe upon the rights of other people is the:

A)Legal principle.
B)Individual Rights principle.
C)Community principle.
D)Utilitarian principle.

Question 14

By showing diligence, candor, and loyalty to a company, one is upholding which of the following Codes of Conduct Standards?

A)Reliability
B)Fiduciary
C)Responsiveness
D)Fairness

Question 15

The international organization that supersedes any one country's agenda is the:

A)United Nations
B)Global Compact
C)Global Level of Ethics
D)none of the above

Question 16

An increase in an organizational behavior as a direct response to a competitor's behavior is:

A)evaluation
B)escalation
C)externality
D)accommodation.

Question 17

An increase in healthy food options at multiple food chains because of the addition of healthy food options at one food chain is an example of:

A)evaluation.
B)escalation.
C)externality.
D)accommodation.

Question 18

Making decisions that do not harm those who are already disadvantaged is the:

A)Distributed Justice principle.
B)Community principle.
C)Legal principle.
D)Individual Rights principle.

Question 19

Making decisions that follow both the letter and the spirit and of the law is the

A)Legal principle.
B)Individual Rights principle.
C)Virtuous principle.
D)Long-term principle.

Question 20

Society's expectations about how people, and organizations, should behave are the society's:

A)regulations.
B)values.
C)norms.
D)rules.

Question 21

Externality is a solely negative cost that occurs beyond the direct exchange between an organization and its stakeholders.

Question 22

Freeloading would be a violation of which Codes of Conduct Standard?

A)Fairness
B)Reliability
C)Transparency
D)Citizenship

Question 23

It is an employee's fiduciary duty to disclose material information in a timely manner.

Question 24

When organization's go beyond industry norms to solve and prevent problems, they are taking a:

A)accommodative approach
B)reactive approach
C)defensive approach
D)proactive approach

Question 25

Corporations require that management consider the interests of all stakeholders beyond just the shareholder

Question 26

A(n) __________ approach is when an organization accepts responsibility and takes action in response to societal pressures.

A)accommodative
B)proactive
C)reactive
D)defensive

Question 27

Stakeholders can be either internal or external to the organization.

Question 28

The Food Services Director for a professional services company, Jan Wilson, believed that placing foods at certain locations dramatically affected the foods students purchased.

Question 29

According to the text John Sage and Chris Dearnley, the founders of Pura Vida, are described as:

A)social entrepreneurs
B)stakeholders
C)values-based managers
D)principle-based managers

Question 30

The first stage of moral development is called preconventional.

Question 31

A(n) _________ approach is when an organization accepts responsibility, but only does the minimum required.

A)accommodative
B)proactive
C)reactive
D)defensive

Question 32

Enron fell because of poor ethical decisions made by line employees.

Question 33

According to the text, which of the following is NOT one of the five aspirations that Clif Bar wishes to sustain?

A)brands
B)planet
C)community
D)product

Question 34

Which of the following should be included in training evaluations?

A)Skills tests
B)Trainee reactions
C)Organizational performance results
D)All of the above

Question 35

Ethics is as simple as "doing the right thing."

Question 36

This term, which is now a common pattern identified in economics and systems thinking, originally referred to cattle pastures in the 17th century.

A)Externality
B)Ethical Dilemma
C)Tragedy of the Commons
D)Impartial Visibility

Question 37

The global level of ethics refers to making decisions that provide the greatest good to the greatest number of people.

Question 38

An organization's proactive behaviors to benefit society are known as the organization's:

A)Proactive stance
B)virtuous principle
C)social responsibility
D)societal norms

Question 39

When organizations support a values-based management approach, stakeholders become a vital component to decision making.

Question 40

The legal agreement between shareholders and management that determines the fiduciary duty of management in operating the organization is known as their:

A)standards of excellence
B)articles of incorporation
C)codes of conduct
D)None of the above

Question 41

Four of the eight Codes of Conduct Standards are _____________, ____________, ______________, and ______________.

Question 42

Two of the four facets of a successful ethics training program are _____________________ and _____________________.

Question 43

___________ _________ __________ programs that coordinate the company's efforts to address societal and community challenges as they emerge.

Question 44

The United Nations established the ____________ ____________ for businesses, which is a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles.

Question 45

Choose and define three of the basic ethical principles that can help guide ethical decisions making.

Question 46

If an organization signs a contract to purchase a fleet of used cars from a rental company, the rental car company has a right to expect payment.

Question 47

The four primary components of an ethical framework are ___________, ___________, __________, and ___________.

Question 48

____________________ are an organization's highest expectations of behavior for all employees, including required and prohibited behaviors.

Question 49

Commitments are mandatory behavior.

Question 50

A(n) __________ approach is when an organization denies responsibility for social problems and responds only when legally required.

Question 51

Making decisions that you would be publically proud of is upholding a ___________ principle.

Question 52

Organizations with cultures that specifically communicate standards for ethical behavior have more engaged employees and better performance results than their counterparts.

Question 53

_________ __________ management is when an organization proactively connects values and beliefs to behavior expectations.

Question 54

Employers, managers, and owners would be examples of an organization's ____________ stakeholders.

Question 55

Compare and contrast the four approaches to corporate social responsibility.

Question 56

Discuss the basic components of the ethical decision-making framework.

Question 57

When structuring a training program, the first step is to understand the audience.

Question 58

While duties define a company's moral obligations, commitments are the behaviors expected from others, based on their duties.

Question 59

_________ __________ are people who start a business for the dual purpose of profit and societal benefit.

Question 60

A contract or verbal agreement is an example of a(n) _________ duty.