Deck 10: Intercultural Conflict

Question 1

Collectivists tend to prefer other-face strategies such as avoiding the conflict,seeking a third party,or giving in to the other.

Answer 1

True

Question 2

Face refers to a person's sense of favorable self-worth or self-image experienced during communicative situations.

Answer 2

True

Question 3

To the collectivist,conflict is closely related to the goals or outcomes.Conflict is "end" oriented,in that the collectivist seeks to achieve something.

Answer 3

False

Question 4

An obliging communication conflict style is associated with

A)a high self-face concern and a low other-face concern.
B)a high self-face concern and a high other-face concern.
C)a low self-face concern and a low other-face concern.
D)a low self-face concern and a high other-face concern.

Question 5

An avoiding communication conflict style is associated with

A)a high self-face concern and a low other-face concern.
B)a high self-face concern and a high other-face concern.
C)a low self-face concern and a low other-face concern.
D)a low self-face concern and a high other-face concern.

Question 6

Most intercultural conflict involves a certain degree of ethnocentric perceptions and judgments.

Question 7

Which of the following best defines facework?

A)The communicative strategies employed to manage one's own face or to support or challenge another's face.
B)The communicative strategies employed to attack an opponent's dominant communication style.
C)The communicative strategies employed to attack an opponent's integrating style.
D)The communicative strategies employed to define one's face.

Question 8

In Kim's Model of Intercultural Conflict,the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.

Question 9

An integrating communication conflict style is associated with

A)a high self-face concern and a low other-face concern.
B)a high self-face concern and a high other-face concern.
C)a low self-face concern and a low other-face concern.
D)a low self-face concern and a high other-face concern.

Question 10

Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.

Question 11

A dominating communication conflict style is associated with

A)a high self-face concern and a low other-face concern.
B)a high self-face concern and a high other-face concern.
C)a low self-face concern and a low other-face concern.
D)a low self-face concern and a high other-face concern.

Question 12

One's conflict interaction style is based on two communication dimensions,including

A)integrating and accommodating.
B)avoiding and dominating.
C)self-face need and other-face need.
D)mutual-face need and interface need.

Question 13

During intercultural conflict,in general,individualists tend to

A)use more dominating styles than collectivists.
B)use more integrative strategies than collectivists.
C)use more avoiding styles than collectivists.
D)use more obliging styles than collectivists.

Question 14

During intercultural conflict,in general,collectivists tend to

A)use more integrating styles than individualists.
B)use more dominating styles than individualists.
C)use more accommodating styles than individualists.
D)use more confrontational styles than individualists.

Question 15

Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face.

Question 16

The intermediary level of Kim's Model of Intercultural Conflict refers to

A)defined outside cultural mediators.
B)the actual location and context of the conflict.
C)the status of the interactants involved.
D)none of the above

Question 17

Which of the following is NOT a part of the micro level of Kim's Model of Intercultural Conflict?

A)Cognitive simplicity/rigidity
B)In-group bias
C)Insecurity/frustration
D)Dialectal differences

Question 18

In low-context cultures,such as the United States,individuals are more likely to separate the conflict issue from the persons involved.

Question 19

Research has shown that collectivists tend to prefer facework behaviors that defend the self-face or confront the other.

Question 20

The person who tries to balance both self-face and other-face needs takes on an accommodating style.

Question 21

Briefly discuss Broome's Model of Building a Culture of Peace Through Dialogue.

Question 22

Persons in low-context cultures,in general,prefer

A)direct communication about the conflict.
B)indirect communication about the conflict.
C)self-face communication about the conflict.
D)other-face communication about the conflict.

Question 23

Briefly discuss the fundamental components of the Intercultural Conflict Style (ICS)Inventory.