Deck 2: The Manager, the Organization, and the Team

Question 1

The project manager is supposed to facilitate the work of the project team and must,therefore,stay aloof from the conflicts arising among project team members.

Answer 1

False

Question 2

Conflict occurs mainly at the beginning of the project.

Answer 2

False

Question 3

It is critical to a project's success to have top management support.

Answer 3

True

Question 4

The functional manager has expertise in the function he or she manages,but the project manager rarely has expertise in many of the project's technical areas.

Question 5

An advantage of pure project organization is its great depth of technical knowledge.

Question 6

A matrix organization is a combination of pure project organization and functional organization.

Question 7

If the performance of all subsystems is optimized,it follows that the overall system is optimum.

Question 8

Functionally organized projects are NOT seen as a high priority by functional managers.

Question 9

Project team members are often faced with conflicting orders in a matrix organization.

Question 10

A pure project organization is usually too expensive for the management of small projects.

Question 11

Cross divisional project communication is enhanced when a project is organized in a functional project organization.

Question 12

When it comes to assigning individuals to work on projects,functional managers and project managers are often in conflict.

Question 13

The project manager should take a careful,analytic approach to making decisions about projects.

Question 14

It is common practice to select the project manager prior to the project being selected.

Question 15

The individual with responsibility for performing a task is more likely to overestimate the time required to complete the task than his/her immediate supervisor.

Question 16

It is appropriate for the project manager to play an active role in communications between the client and the senior management of the organization conducting the project.

Question 17

The project manager must maintain a high level of flexibility in dealing with people.

Question 18

Functional project organizations have higher personnel costs than pure project organizations.

Question 19

It is common to have more than one boss in a matrix organization.

Question 20

The most effective program managers tell their project managers exactly what to do.The project manager should NOT allow functional managers to usurp his or her control of the project.

Question 21

Since the PM has position power there is NO need for them to have credibility

Question 22

Which of the following is NOT true concerning the difference between the project manager (PM)and the traditional manager TM)?

A) the PM is a facilitator the TM is a technical supervisor
B) the PM is a generalist theTFM is a specialist
C) the PM must be able to integrate tasks; the TM must be able to analyze tasks
D) the PM uses an analytical approach the TM uses a systems approach
E) all of the above are true

Question 23

The project manager is responsible to:

A) the parent organization
B) the project team
C) the project's client
D) the project manager's immediate supervisor
E) all of the above

Question 24

When making trade-offs on a project,the project manager needs to be aware that profit for the firm is always the most important of the project's goals.

Question 25

Morale of the project team is a key responsibility of the project manager.

Question 26

How many different types of project organizations are there?

A) 3
B) 6
C) 4
D) 5
E) Unlimited number

Question 27

The _________________ approach centers on understanding the bits and pieces in a system.

A) facilitating
B) analytical
C) systems
D) sensitivity
E) matrix

Question 28

It is more important for project team members to focus on their specific project activities than on the project's overall results.

Question 29

"Projectitis" is most likely to occur in which type of project organizational structure?

A) a pure project organization
B) a matrix organization
C) a functional organization
D) b and c
E) all of the above

Question 30

Matrix,pure project,and functional project organizations may exist in the same company.

Question 31

The three primary goals of any project are:

A) profit, schedule, quality
B) schedule, budget, quality
C) performance, budget, schedule
D) performance, quality, schedule
E) budget, quality, profit

Question 32

In order for a PM to be "believeable" the PM must have technical and administrative credibility.

Question 33

The skill of persuasion has the following parts

A) Credibility
B) Common goals
C) vivid language and compeling evidence
D) connection to emotions
E) all of the above

Question 34

Project "war rooms" discourage team cooperation,morale and communications.

Question 35

Project team conflict stifles team creativity.

Question 36

Intrateam conflicts are minimal in a matrix organization.

Question 37

A functional project structure is NOT characterized by:

A) lower personnel costs
B) improved communications
C) lack of "projectitis"
D) lack of technical knowledge depth
E) all of the above are characteristics of a functional project structure

Question 38

The project team members should be all of the following except:

A) politically sensitive
B) technically competent
C) goal oriented
D) problem oriented
E) focused on activities

Question 39

"The operation was a success but the patient died" best exemplifies

A) micromanagement
B) the systems approach
C) the need to fight fires
D) suboptimization
E) lack of leadership

Question 40

Political savvy is not only an important characteristic of a project manager but is also important for project team members.

Question 41

Altering the specifications of an ongoing project is referred to as

A) suboptimization
B) scope creep
C) a virtual project
D) projectitis
E) PMI

Question 42

Which of the following is NOT a characteristic of effective project team members?

A) They are technically competent.
B) They are politically sensitive.
C) They have a strong orientation to their discipline.
D) They have a strong goal orientation.
E) They have high self-esteem.

Question 43

Which of the following types of organizations would likely NOT have a program manager?

A) functional project organization
B) pure project organization
C) strong matrix project organization
D) weak matrix organization
E) All of the above would likely have program managers.

Question 44

A matrix project that closely resembles the pure project is referred to as

A) a weak matrix
B) a strong matrix
C) a functional matrix
D) a balanced matrix
E) an unbalanced matrix

Question 45

Which of the following is an important project manager role?

A) technical expert
B) supervisor
C) project champion
D) micromanager
E) communicator