Deck 6: Personnel Issues and Practices: Stress, labor Relations, higher Education, and Private Police

Question 1

Which is not one of the three major forms of impasse resolution during collective bargaining?

A) Impasse closure
B) Mediation
C) Arbitration
D) Fact-finding

Answer 1

A

Question 2

Which is not one of the three basic models of collective bargaining in the states?

A) Binding arbitration
B) Dual bargaining
C) Bargaining not required
D) Meet and confer

Answer 2

B

Question 3

Which of the following is not one of the key elements that should be included in a comprehensive wellness program to help officers deal with stress and its effects?

A) Physical fitness
B) Vacation planning assistance
C) Psychological and mental health
D) Nutrition and dietary-related behaviors

Answer 3

B

Question 4

It has been estimated that at any point in time,what percentage of a department's officers will be in a burnout phase?

A) 80%
B) 30%
C) 15%
D) 5%

Question 5

Which of the following is not covered by the Fair Labor Standards Act?

A) Patrol officers
B) Detectives
C) Lieutenants
D) Sergeants

Question 6

Today the largest police union is the:

A) International Association of Police
B) Fraternal Order of Police
C) National Police Collective
D) Associated Firefighters and Police

Question 7

___________is a force that is external in nature that causes strain upon the body,both physical and emotional.

A) Disillusionment
B) Stress
C) Depression
D) Strain

Question 8

The most severe form of job action by the police is a

A) work stoppage.
B) vote of confidence.
C) work speedup.
D) work slowdown.

Question 9

The first campaign to organize police unions began shortly after ___________.

A) the Civil War
B) World War I
C) the Rodney King incident
D) 9/11

Question 10

A ___________ involving a ticket blizzard is likely to anger the public.

A) work stoppage.
B) vote of confidence.
C) work speedup.
D) work slowdown.

Question 11

Which of the following is the preferred method for settling an officer's grievance?

A) A formal grievance process?
B) Collective bargaining
C) Job actions
D) Informal discussion

Question 12

Under the meet-and-confer model of bargaining,which of the following is not a legal choice for employees when an impasse is reached?

A) Accept the employer's best offer
B) Submit the matter to a neutral arbiter for review
C) Try to influence the offer through political tactics (such as appeals for public support)
D) Take some permissible

Question 13

Which of the following is not a common provision of a state's Peace Officer Bill of Rights?

A) Written notice of the nature of any investigation
B) Right to representation by counsel during any phase of questioning or any hearing
C) Right to financial assistance while suspended from duties
D) The right to refuse to take a polygraph examination

Question 14

Which of the following is a primary source of stress for female officers?

A) Management
B) Sexual harassment
C) Self esteem
D) Public attitudes

Question 15

The purpose of collective bargaining is to:

A) determine who should receive salary/benefits increases
B) obtain jobs for union members
C) allocate resources equitably to all governmental units
D) none of the above

Question 16

State statutes now confer upon an employee a(n)in his or her position.

A) right-to-work clause
B) "at will" stipulation
C) property interest
D) due process waiver

Question 17

Which of the following is not a general category of stress that police officers must deal with?

A) Organizational and administrative practices
B) The criminal justice system
C) Fellow officers
D) The public

Question 18

Stressors originating within the organization would include all but which of the following?

A)Sexual harassment of female officers
B)A lack of direct input into regulations
C)Rules that restrict officer freedom and discretio
D) Hostile attitudes by judges toward the police

Question 19

In the case of _______________,the Supreme Court placed state and local government employees under the coverage of the Fair Labor Standards Act.

A) Morell v. Department of Labor
B) Johnson v. Avery
C) U.S. v. Swanson
D) Garcia v. San Antonio Transit Authority

Question 20

The accumulation of many stressful events over time is known as:

A) chronic stress
B) eustress
C) traumatic stress
D) homeostasis

Question 21

Under the binding-arbitration model,if bargaining reaches an impasse,the matter is submitted to a neutral arbiter who decides what the terms and conditions of the new collective bargaining agreement will be.

Question 22

__________ services are security services provided by outside firms hired by an individual or company.

A) Contract
B) External
C) Proprietary
D) Out-shop

Question 23

One concern in private policing concerns the amount of __________________needed by lower-level personnel.

A) discretion
B) formal education and training
C) legislative support
D) nonlethal weapons

Question 24

The FLSA was enacted specifically to protect the rights and working conditions of governmental employees.

Question 25

During collective bargaining negotiations,the union's chief negotiator is usually a member of the bargaining unit who has received special training in bargaining and labor relations.

Question 26

Although police unionization is increasing,the majority of police officers in the United States today do not belong to any form of union or association.

Question 27

The first attempt to involve college-educated personnel in policing was made by:

A) O.W. Wilson
B) J. Edgar Hoover
C) William H. Parker
D) August Vollmer

Question 28

In-house security services that are directly hired and controlled by the company or organization are known as ________ services.

A) contract
B) internal
C) proprietary
D) in-shop

Question 29

Rules and regulations reduce officer stress by limiting discretion and dictating how officers specifically form many of their duties and responsibilities.

Question 30

An issue involving lower-level private security personnel is whether or not:

A) they should be armed
B) they should be uniformed
C) they should have marked vehicles
D) they should use batons

Question 31

Boston's infamous police strike in 1919 occurred because of the police commissioner's failure to recognize the police union.

Question 32

Blue flu is an example of a work slowdown.

Question 33

The key difference between arbitration and fact-finding is that arbitration results in a binding decision.

Question 34

Empirical evidence indicates that college-educated police officers are better officers in all but which of the following ways?

A) They have significantly fewer founded citizen complaints.
B) They typically come from a lower socioeconomic background, and thus are better able to empathize.
C) They are likelier to take a leadership role in the organization.
D) They take fewer leave days, receive fewer injuries, and have less injury time.

Question 35

The private security industry may be better equipped than the public police to investigate:

A) terrorist activity
B) high-tech and computer crime
C) violent crime
D) victimless crime

Question 36

The Peace Officer Bill of Rights is a form of legislation that reflects officers' demands in the workplace.

Question 37

Mediation occurs when a third party comes in to help the adversaries with the negotiations.

Question 38

Police chiefs are not covered by the FLSA.

Question 39

Stress that is positive in nature is known as eustress.

Question 40

The term job action refers to a stressful activity in which police are involved in a situation that forces them to utilize firearms.

Question 41

The Private Security Officer Employment Authorization Act of 2004 made it mandatory for private security companies to perform background checks on potential employees.

Question 42

The courts have upheld the right of police departments to require a minimum number of college credits as a prerequisite for applying for a police officer position.

Question 43

The most severe job action is the _____________.

Question 44

When officers believe their rights have been violated,they may file a ______________.

Question 45

The 1919 police strike in ________ was sparked by the police commissioner's refusal to recognize the police union.

Question 46

Research has found negative effects of higher education on police officers.

Question 47

Public police tend to be more advanced in the use of technology to prevent and detect crime.

Question 48

In-house security services,directly hired and controlled by a private company or organization,are called proprietary services.

Question 49

A(n)_________ results when parties engaged in collective bargaining are not able to resolve their differences and produce an agreement.

Question 50

In the 1970s,the _____________________ provided tuition assistance for in-service police officers and preservice students.

Question 51

Studies have shown that private security personnel are often recruited among persons with minimal education and training.

Question 52

During a ______________ officers continue to work,but their productivity will fall.

Question 53

Employees engage in ____________ to express their dissatisfaction or attempt to influence the outcome of some matter pending before decision makers.

Question 54

The majority of complaints made against officers in a department are against officers in a _________ phase.

Question 55

________ includes officers' employment rights,unionization,and collective bargaining.

Question 56

The Fair Labor Standards Act was originally enacted to protect the rights and working conditions of employees in the ___________ sector.

Question 57

States that have laws that do not require collective bargaining by public employees use the ______________ model of collective bargaining.

Question 58

Some police administrators are concerned that requiring entry-level officers to have a college degree will affect the recruitment of ___________.

Question 59

________ stress is immediate and is the result of an extremely stressful event.

Question 60

Courts have held that security officers are bound by Miranda v.Arizona.

Question 61

In what areas do private police (security)officers pose concerns?

Question 62

Explain the three models of collective bargaining and the various methods for resolving impasses.

Question 63

Explain the Fair Labor Standards Act and how it has affected policing.

Question 64

What are some advantages and disadvantages of having college-educated police officers?

Question 65

_________ private security services are provided by outside firms hired by an individual or organization.

Question 66

Unlike the public police,private security officers are not bound by the ____________ decision.

Question 67

Explain the four types of job action and the possible effects each can have.

Question 68

What factors should be considered when dealing with officers who are abusing drugs or alcohol and why is termination not always the best option?

Question 69

Describe the four general sources of stress for police and give an example of stress from each source.

Question 70

Outline the protections generally afforded by the Peace Officer Bill of Rights.

Question 71

Describe how stress can affect an officer's work.