Deck 17: Managing Corporate Social Responsibility Globally

Question 1

The free market school has provided much of the intellectual underpinning for globalization spearheaded by MNEs.

Answer 1

True

Question 2

The secondary stakeholder groups are constituents on whom the firm relies for its continuous survival and prosperity.

Answer 2

False

Question 3

The primary stakeholder groups are those who influence or affect,or are influenced or affected by,the corporation,but are not engaged in transactions with the corporation.

Answer 3

False

Question 4

The institutional view concerning the effectiveness of the CSR approach focuses on the strategic responses of the firms.

Question 5

Suppliers and customers are secondary stakeholders.

Question 6

The CSR approach draws upon Adam Smith's idea that the pursuit of economic self-interest within legal and ethical bounds leads to efficient markets.

Question 7

According to the CSR approach,as long as there is competition,there will be both winners and losers.

Question 8

Free market advocates argue that if firms attempt to attain social goals,such as providing employment and social welfare,managers will lose their focus on profit maximization.

Question 9

Governments and communities whose laws and regulations must be obeyed and to whom taxes and other obligations may be due are typically considered secondary stakeholders.

Question 10

Global sustainability disregards sustainable capitalism.

Question 11

Fair labor practice groups that frequently challenge firms that allegedly fail to provide decent labor conditions for employees are an example of the primary stakeholder group.

Question 12

The ability to meet the needs of the present without compromising the ability of future generations to meet their needs around the world is called global sustainability.

Question 13

Triple bottom line refers to the economic,social,and environmental performance that simultaneously satisfies the demands of all stakeholder groups.

Question 14

Global sustainability refers only to a sustainable social and natural environment.

Question 15

The strategic response framework for analyzing CSR decisions are reactive,defensive,accommodative,and proactive strategies.

Question 16

Failing to heed certain CSR imperatives may be self-defeating in the long run.

Question 17

Global sustainability is a key goal of CSR.

Question 18

At the most fundamental level,regulatory pressures underpin informal institutions,whereas normative and cognitive pressures support formal institutions.

Question 19

The CSR advocates argue that firms and managers,if left to their own devices,will choose public interest over self-interest.

Question 20

One key proposition of the stakeholder view of the firm is that a firm must pursue only the economic bottom line such as profits and shareholder returns.

Question 21

Top management at a reactive firm not only supports and champions CSR activities,but also views CSR as a source of differentiation that permeates throughout the corporate DNA.

Question 22

A key insight of the institution-based view of CSR is that individuals and organizations make rational choices given the right kind of incentives.

Question 23

Social issue participation qualifies as a value-adding firm resource.

Question 24

To attract investment,developing countries may enter a "race to the bottom" by lowering environmental standards and some may become "pollution havens." 

Question 25

At some firms,CSR-related capabilities are deeply embedded in idiosyncratic managerial and employee skills,attitudes,and interpretations.

Question 26

Adopting a code of conduct is a tangible indication of a firm's willingness to accept CSR.

Question 27

CSR-related resources can include tangible technologies and processes as well as intangible skills and attitudes.

Question 28

Any group or individual who can affect or is affected by the achievement of the organization's objectives is called a(n) _____.

A) debtor 
B) stakeholder 
C) arbitrageur 
D) broker

Question 29

From a CSR perspective,the best firms embrace an accommodative strategy.

Question 30

The defensive strategy a firm might take regarding CSR anticipates responsibility and endeavors to do more than is required.

Question 31

Codes of conduct tangibly express values that organizational members view as central and enduring.

Question 32

Reactive firms actively participate in regional,national,and international policy and standards discussions.

Question 33

_____ is the consideration of,and response to,issues beyond the narrow economic,technical,and legal requirements of the firm to accomplish social benefits along with the traditional economic gains a firm seeks.

A) Corporate social responsibility 
B) Capitulation 
C) Social networking service 
D) Corporate personhood

Question 34

The best-performing firms are likely to be those that can integrate CSR activities into the core economic functions of the firm while addressing social and environmental concerns.

Question 35

At present,the number of proactive firms is still a minority.

Question 36

CSR-related resources are always rare.

Question 37

An accommodative strategy focuses on regulatory compliance.

Question 38

A reactive strategy is indicated by relatively little or no support by top management of CSR causes.

Question 39

_____ is the ability to meet the needs of the present without compromising the ability of future generations to meet their needs.

A) Capitulation 
B) Global sustainability 
C) Corporate social responsibility 
D) Social activism

Question 40

A defensive strategy would only respond to CSR causes when required by disasters and outcries.

Question 41

Which of the following is one of the four segments of the strategic response framework? 

A) Accommodative 
B) Aggressive 
C) Interactive 
D) Offensive

Question 42

A(n) _____ strategy is indicated by relatively little or no support by top management of CSR causes.

A) proactive 
B) defensive 
C) accommodative 
D) reactive

Question 43

_____ groups are those who influence or affect,or are influenced or affected by,the corporation,but are not engaged in transactions with the corporation and are not essential for its survival.

A) Primary stakeholder 
B) Union 
C) Secondary stakeholder 
D) Task

Question 44

A strategy that would only respond to CSR causes when required by disasters and outcries is called a(n) _____ strategy.

A) accommodative 
B) proactive 
C) reactive 
D) defensive

Question 45

_____ explicitly places shareholders as the single most important stakeholder group.

A) Shareholder securitization 
B) Shareholder capitulation 
C) Shareholder socialism 
D) Shareholder capitalism

Question 46

The _____ strategy is characterized by some support from top managers,who may increasingly view CSR as a worthwhile endeavor.

A) accommodative 
B) reactive 
C) proactive 
D) defensive

Question 47

Which of the following is a part of the triple bottom line? 

A) Legal performance 
B) International performance 
C) Environmental performance 
D) Psychological performance

Question 48

Which of the following is an example of secondary stakeholder groups? 

A) Suppliers 
B) Environmental groups 
C) Managers 
D) Employee groups

Question 49

A(n) _____ strategy focuses on regulatory compliance.

A) proactive 
B) reactive 
C) accommodative 
D) defensive

Question 50

In terms of corporate social responsibility,MNEs should 

A) get involved in the internal political affairs of the host country. 
B) offer bribes and gifts to public servants whenever required. 
C) avoid giving advance notice of plant closures. 
D) reinvest some profits in the host country.

Question 51

Which of the following corporate social responsibilities with regard to employment practices is recommended for MNEs by international organizations? 

A) Restrict collective bargaining 
B) Give advance notice of plant closures and mitigate the adverse effects 
C) Refrain from improper or illegal involvement in local politics 
D) Consult governmental authorities and national employers' and workers' organizations to ensure conformance to the economic and social development policies

Question 52

Which of the following are not engaged in transactions with the corporation and are not essential for its survival? 

A) Employees 
B) Fair labor associations 
C) Governments 
D) Regulation communities

Question 53

The general attitude of the top management using a(n) _____ strategy is that CSR is an added cost or nuisance.

A) proactive 
B) defensive 
C) accommodative 
D) reactive

Question 54

Constituents on which the firm relies for its continuous survival and prosperity are _____ groups.

A) primary stakeholder 
B) secondary stakeholder 
C) tertiary stakeholder 
D) corporate parenthood

Question 55

Which of the following drives the urgent need for global sustainability? 

A) Internationalization of firms from the U.S. in a more rapid pace than ever 
B) Decreased participation of NGOs in monitoring and enforcing social standards 
C) Rising levels of population and poverty calling for new ideas and solutions 
D) The discovery of new sources of non-renewable natural resources

Question 56

Which of the following corporate social responsibilities is recommended for MNEs by the UN? 

A) Respect the rights for employees to engage in collective bargaining 
B) Refrain from improper or illegal involvement in local politics 
C) Respect human rights and fundamental freedoms in host countries 
D) Provide reasonable terms and conditions when granting licenses for industrial property rights

Question 57

Free market advocates believe that the first and foremost stakeholder group is _____.

A) suppliers 
B) employees 
C) managers 
D) shareholders

Question 58

Which of the following is an example of a primary stakeholder group? 

A) Shareholders 
B) Fair labor practice groups 
C) Public agencies 
D) Environmental groups

Question 59

In the context of which of the following strategic responses,would adopting a code of conduct be a tangible indication of a firm's willingness to accept CSR? 

A) Accommodative 
B) Reactive 
C) Proactive 
D) Defensive

Question 60

A code of conduct is also called _____.

A) code of defense 
B) code of legitimacy 
C) code of ethics 
D) code of reactivity

Question 61

_____ firms actively participate in regional,national,and international policy and standards discussions.

A) Accommodative 
B) Reactive 
C) Proactive 
D) Defensive

Question 62

Which of the following is one of the underlying motivations behind MNEs voluntary "green practices"? 

A) CSR demands satisfied by customers in developing countries 
B) Strong military and legal supervision in the host countries 
C) Requirements of MNE headquarters for worldwide compliance of higher CSR standards 
D) Constant interference in collective bargaining

Question 63

_____ firms often build alliances with stakeholder groups.

A) Accommodative 
B) Reactive 
C) Defensive 
D) Proactive

Question 64

_____ firms often engage in voluntary activities that go beyond what is required by regulations.

A) Accommodative 
B) Proactive 
C) Reactive 
D) Defensive

Question 65

List some corporate social responsibilities with regard to employment practices,recommended for multinational enterprises by some international organizations.

Question 66

Elaborate on the stakeholder view of the firm.

Question 67

Elaborate on the proactive strategy to confront CSR pressures.

Question 68

A strategy that endeavors to do more than is required in CSR is called a(n) _____ strategy.

A) accommodative 
B) proactive 
C) defensive 
D) reactive

Question 69

Elaborate on the environmental standards debate concerning CSR.

Question 70

Social issue participation refers to a firm's participation in social causes not directly related to the management of its _____.

A) fair labor practice groups 
B) primary stakeholders 
C) secondary stakeholders 
D) tertiary stakeholders

Question 71

It is not realistic to implement a(n) _____ strategy when the firm has numerous reactive employees and consumers.

A) accommodative 
B) defensive 
C) proactive 
D) long-term

Question 72

Elaborate on the CSR movement.

Question 73

From a CSR perspective,the best firms embrace a(n) _____ strategy when engaging in CSR.

A) accommodative 
B) proactive 
C) reactive 
D) defensive

Question 74

List some corporate social responsibilities recommended by international organizations for multinational enterprises with regard to technology transfer.

Question 75

Top management at a(n) _____ firm not only supports and champions CSR activities,but also views CSR as a source of differentiation that permeates throughout the corporate DNA.

A) proactive 
B) accommodative 
C) defensive 
D) reactive

Question 76

Elaborate on the resource-based view to CSR.

Question 77

A _____ is a set of written policies and standards outlining the proper practices for a firm.

A) code of point 
B) code of defense 
C) code of legitimacy 
D) code of conduct

Question 78

List some corporate social responsibilities with regard to host governments,recommended for multinational enterprises by international organizations.