Deck 1: Strategic Human Resource Management

Question 1

Staffing practices only impact how a company recruits new employees.

Answer 1

False

Question 2

All organizations will maximize their effectiveness without the acquisition,development,
deployment,and retention of the right talent.

Answer 2

False

Question 3

Aligning the HRM strategy,policies,and activities with the business strategy is
essential to effective HRM.

Answer 3

True

Question 4

Investing in developing your HRM skills will not prepare you to be a more effective employee and manager.

Question 5

The HRM function of training and development has no influence on the
capabilities of an organization and only influences developing employees'
skills to meet changing business needs.

Question 6

HRM is responsible for people-related issues as well as employment-related legal compliance.

Question 7

Factors including organizational strategy,the competitive environment,and legal
requirements all influence what an organization's employees should do.

Question 8

Because staffing and development activities are responsible for the organization's skills
base,they are the foundation of effective HRM.

Question 9

Good HRM practices will help you develop your skills and advance in your field.

Question 10

HRM is critical to any organization because it controls the operating budget.

Question 11

An Internet search and advertising giant,Google is known for its unique approach to
business,including how it hires,develops,and motivates its talent.

Question 12

After the nature and requirements of the open job are identified,sourcing identifies
potential recruits likely to meet or exceed the job's minimum personal and technical
requirements.

Question 13

Influencing what employees can do is another way HRM influences organizational
outcomes.

Question 14

HRM creates the system that acquires,motivates,develops,and retains talent.

Question 15

An organization's HRM choices reflect a lot about its values and what it is like to
work there.

Question 16

There are many laws and regulations that affect both HRM practices and the employment
relationship.

Question 17

Failure to follow the laws and regulations that affect HRM practices and the
employment relationship only affects the financial portion of an organization's business.

Question 18

Staffing is only concerned with hiring new employees.

Question 19

Training is very inexpensive,so if a company fails to hire people able to succeed in the
organization's development programs,it is effortless to regroup and start again.

Question 20

HR planning is a low-priority HRM activity that involves designing work that is fairly
efficient as well as identifying the amount and types of talents the company will need to
execute its business strategy.

Question 21

In order to maximize its effectiveness,an organization must __________ the right talent.

A) apprise, develop, deport, and retain
B) apprise, devalue, deploy, and retain
C) acquire, develop, deploy, and retain
D) acquire, devalue, deport, and retain

Question 22

A firm's human resource strategy links the entire human resource function with the firm's
business strategy.

Question 23

The success of incentive pay programs that reward employees for individual,group,or
organizational performance is influenced by performance management systems.

Question 24

Succession management and career development activities can help to ensure that an
organization has people ready to assume leadership positions as soon as those positions
become available.

Question 25

Development programs are necessary to improve the skills identified in the performance
management process.

Question 26

HRM influences organizational performance through its influence on what employees __________.

A) should do, can do, and will do
B) could do, can't do, and won't do
C) could do, can do, and will do
D) should do, can't do, and won't do

Question 27

Understanding how to effectively use HRM tools can help you become a better __________.

A) person
B) manager
C) researcher
D) scholar

Question 28

The consulting firm Watson Wyatt found that good people practices can increase a company's value by as much as __________ percent.

A) 25
B) 30
C) 20
D) 35

Question 29

How a firm will compete in its marketplace is based on the firm's __________ strategy.

A) performance
B) business
C) financial
D) management

Question 30

Hiring an external vendor rather than doing a particular task internally is called __________.

A) insourcing
B) outsourcing
C) resourcing
D) telesourcing

Question 31

What is the organizational function of HRM?

A) Attracting, hiring, developing, rewarding, and retaining talent
B) Detaining, hiring, developing, reworking, and retaining talent
C) Detaining, hiring, devising, rewarding, and refreshing talent
D) Attracting, hiring, devising, reworking, and refreshing talent

Question 32

Strategic HRM aligns a company's values and goals with the ________,_________, and _________ of employees.

A) benefits; performance; goals
B) strategies; vision; goals
C) behaviors; values; goals
D) behaviors; performance; values

Question 33

What is a professional employer organization?

A) A company that leases employees to companies who need them
B) A company that only hires professional people
C) A company that prefers their employees belong to professional organizations
D) A company that only hires people with advanced degrees

Question 34

Strategically managing human resources helps an organization manage which four types of risk?

A) Strategic, operational, functional, and compliance
B) Strategic, optimal, financial, and compliance
C) Situational, operational, financial, and compliance
D) Strategic, operational, financial, and compliance

Question 35

Total rewards is the sum of all of the rewards employees receive in exchange for their
time,efforts,and performance.

Question 36

There are more than __________ employers in the United States.

A) 6 thousand
B) 6 million
C) 3 million
D) 3 trillion

Question 37

When evaluating an employer's job offer,it is best to consider the __________.

A) salary level
B) training programs
C) work environment
D) total rewards

Question 38

Who is responsible for managing organizational change?

A) Front line managers
B) Executive resource managers
C) Executive managers
D) Human resource managers

Question 39

Many of the laws that affect HRM are necessary because of past employment __________ in the United States.

A) opposition
B) opportunities
C) diversity
D) discrimination

Question 40

The sum of all the rewards an employee receives in exchange for their time,efforts,and performance is referred to as __________.

A) indirect financial compensation
B) direct financial compensation
C) the total rewards
D) the essential rewards

Question 41

Staffing is the process of planning,acquiring,deploying,and retaining employees that enables the organization to meet its talent needs and execute its __________.

A) business strategy
B) employee strategy
C) management strategy
D) executive strategy

Question 42

Staffing,performance management,training and development,rewards and benefits, health and safety,and employee-management relations are all functions of __________.

A) strategic planning management
B) employee change management
C) international relations management
D) human resource management

Question 43

Compensation received in the form of salary,wages,commissions,stock options,or bonuses is called_______________ .

A) direct financial compensation
B) secondary financial compensation
C) nonfinancial compensation
D) indirect financial compensation

Question 44

Rewards include anything __________by the employee.

A) tested
B) established
C) valued
D) required

Question 45

What type of management involves aligning individual employees' goals and behaviors with organizational goals and strategies,appraising and evaluating past and current
Behaviors,and providing suggestions for improvement?

A) Performance management
B) Strategic management
C) Change management
D) Succession management

Question 46

Employee-management relations ultimately determine the employment rights of __________.

A) employees and employers
B) only employees
C) only employers
D) labor unions

Question 47

When is not paying top dollar to hire the highest quality candidates not always the best strategy?

A) If the company cannot offer a comprehensive total rewards package
B) If the company does not need top talent to meet its needs
C) If the company is having business-threatening financial problems
D) If the company has hired an abundance of top talent

Question 48

What does workplace health refer to?

A) Having a doctor on the worksite
B) Employees' physical and mental health
C) Employee clinic on the worksite
D) Providing workers compensation

Question 49

Which HRM function influences the capabilities of an organization's employees by improving employees' skills to meet changing business needs?

A) Recruiting
B) Training
C) Hiring
D) Managing

Question 50

Caribou Coffee discovered that the most important district manager competency was his or her ability to effectively __________ the store manager position.

A) staff
B) manage
C) assist
D) perform

Question 51

People do what they are __________ for.

A) tested
B) ready
C) hired
D) rewarded

Question 52

What type of management can help to ensure that an organization has people ready to assume leadership positions as soon as those positions become available?

A) Performance management
B) Strategic management
C) Change management
D) Succession management

Question 53

Compensation,including free meals,vacation time,and health insurance is called _______________ .

A) direct financial compensation
B) secondary financial compensation
C) nonfinancial compensation
D) indirect financial compensation

Question 54

When evaluating an employer's job offer,it is important to consider the __________, not just the salary level.

A) vacation package
B) insurance benefits
C) total rewards
D) stock options

Question 55

More than __________ percent of U.S.businesses with 50 or more employees have some form of health promotion program,including exercise,
Stop-smoking classes,and stress management.

A) 99
B) 67
C) 74
D) 81

Question 56

Rewards and incentives given to employees that are not financial in nature,including intrinsic rewards received from the job itself or from the work environment,are called _______________ .

A) direct financial compensation
B) secondary financial compensation
C) nonfinancial compensation
D) indirect financial compensation

Question 57

What type of feedback is important in maintaining ethical behavior and communicating organizational expectations?

A) Constructive
B) Strategic
C) Performance
D) Critical

Question 58

Supervisors must be trained to conduct job interviews and terminations in accordance with __________.

A) organizational guidelines
B) employee handbook
C) state and federal law
D) common law

Question 59

Separations due to poor performance,layoffs or restructuring,as well as employees quitting are also part which HRM function?

A) Staffing
B) Recruiting
C) Hiring
D) Performance

Question 60

Staffing influences the effectiveness of which system by providing the raw talent that the system will manage?

A) Change management
B) Strategic management
C) Performance management
D) Succession management

Question 61

NGO is an acronym for __________.

A) national government organization
B) nonglobal organization
C) national global orientation
D) non-government organization

Question 62

Firms with fewer than 500 workers make up more than 99 percent of the business establishments,employing approximately __________ percent of the total
Workforce.

A) 10
B) 25
C) 50
D) 75

Question 63

According to Michael Porter,to have a competitive advantage a company must ultimately provide a combination of great __________.

A) quality branding and integrity
B) ethics, branding, and integrity
C) quality, service, and price
D) ethics, service, and price

Question 64

Every employment-related decision can have legal ramifications,particularly in the areas of diversity,health and safety,union relations,whistleblowers,and harassment.This is an
Example of __________.

A) strategic risk
B) operational risk
C) financial risk
D) compliance risk

Question 65

How HRM performance directly affects the organization's workforce costs and productivity through compensation,benefits,turnover,overtime,and time-to-hire,and indirectly
Through errors,accidents,delays,and lost production are examples of __________.

A) strategic risk
B) operational risk
C) financial risk
D) compliance risk

Question 66

Starbucks is able to command a high price for a cup of coffee because it focuses on __________.

A) customer relationships
B) added brand value
C) competitive advantage
D) rate of return

Question 67

Mergers and acquisitions often fail because of __________.

A) culture issues
B) financial issues
C) technical issues
D) procedural issues

Question 68

Managers in __________ and high power-distance cultures tend not to provide job enrichment and empowerment to employees.

A) maternalistic
B) paternalistic
C) materialistic
D) fatalistic

Question 69

Organizations pursuing a(n) __________ require development of current talent and the acquisition of additional talent.

A) growth strategy
B) performance strategy
C) aggressive strategy
D) global strategy

Question 70

Workers in the public sector are almost __________ more likely to belong to a union than are private sector employees.

A) five times
B) ten times
C) eight times
D) three times

Question 71

The U.S.workforce is already very diverse and is expected to __________ in coming years.

A) become less diverse
B) become more diverse
C) stay about the same
D) become the standard

Question 72

Numerous studies have indicated that __________ are two of the most important management problems facing small businesses.

A) communication and stress
B) employee performance and stress
C) training and development
D) recruitment and training

Question 73

The success of a(n) __________ depends on the firm's ability to find and retain the right number and types of employees to sustain its intended growth.

A) growth strategy
B) performance strategy
C) aggressive strategy
D) global strategy

Question 74

What percentage of private sector employees are union members?

A) 6.8
B) 5.4
C) 7.2
D) 8.7

Question 75

How HRM initiatives affect business strategy through the overall talent strategy, company culture,ethics,investments in people,and the implementation of change
Initiatives is an example of __________.

A) strategic risk
B) operational risk
C) financial risk
D) compliance risk

Question 76

Labor unions and unionization rates have been __________for years.

A) rising
B) steady
C) intensifying
D) declining

Question 77

A firm's __________ links the entire human resource function with the firm's business strategy

A) organizational strategy
B) strategic philosophy
C) business philosophy
D) HR strategy

Question 78

____________ have been a common way for organizations to achieve growth and expand internationally.

A) Values and achievements
B) Mergers and acquisitions
C) Goals and ambiguity
D) Motivation and performance

Question 79

An organization's __________is a system of beliefs about how its employees should be treated.

A) business philosophy
B) strategic philosophy
C) employee philosophy
D) talent philosophy

Question 80

HRM affects the speed and effectiveness of talent acquisition as well as the development of employees' skills and the identification and retention of top performers.
These and other HRM activities that can directly influence the organization's success or
Failure are examples of __________.

A) strategic risk
B) operational risk
C) financial risk
D) compliance risk