Deck 2: Diversity

Question 1

Leveraging diversity is ultimately about developing an organization that includes the contributions of all of its members.

Answer 1

True

Question 2

Deep-level diversity means observable differences in people,including race,age,ethnicity,physical abilities,physical characteristics,and gender.

Answer 2

False

Question 3

The ethnic and cultural mix of the U.S.workforce is changing.

Answer 3

True

Question 4

In the future global workforce,there should be a surplus in talent due to larger diversity.

Question 5

Surface-level diversity means observable differences in people,including race,age,ethnicity,physical abilities,physical characteristics,and gender.

Question 6

If an employer refuses to hire someone based on his or her race,the employer is violating Title VII of the Civil Rights Act of 1964.

Question 7

Separation,variety,and disparity summarize the three other types of within-group diversity that reflect different types of deep-level diversity.

Question 8

The fact that Rosa describes herself as both a doctor and a Hispanic shows how diversity reflects combinations of characteristics.

Question 9

A single group member's similarities and differences from other group members is called relational demography.

Question 10

By 2030,about 1 in 5 people will be 65 or over.

Question 11

Diversity is mostly about demographics.

Question 12

Diversity refers to the variety of observable and unobservable similarities and differences among people.

Question 13

Research has found that firm performance does not change when employees have more positive attitudes toward diversity.

Question 14

Diversity is usually not a source of creativity and innovation.

Question 15

The need to integrate diverse information and reconcile different perspectives may stimulate more creative thinking and prevent premature agreement on courses of action that can lead to better solutions and innovative performances.

Question 16

Although many managers view diversity as a benefit to their companies,researchers are more divided on the effects diversity has on workgroup performance.

Question 17

There is strong evidence that supervisors and subordinates tend to like each other more (and therefore accomplish more)when they are of similar ages.

Question 18

There is little evidence that diversity in top management teams influences group performance.

Question 19

Over time,surface-level diversity becomes less important,and deep-level diversity becomes more important to group cohesiveness.

Question 20

Inclusion (the sense of being safe,valued,and engaged in a group)results in more information sharing and commitment.

Question 21

People have a tendency to trust,cooperate with,and like out-group members more than in-group members.

Question 22

Diversity is less likely to positively affect companies if they support diverse employees in higher-level positions and help all employees effectively interact with people who are different from them.

Question 23

Lower status group members are less likely to share their ideas or challenge the ideas of the higher-status members.

Question 24

Feeling like we are part of a group socially as well as in a task performance capacity decreases our commitment to the group.

Question 25

If diverse employees are not included in organizational decision making or are marginalized at work,they are more likely to leave the organization.

Question 26

Top executives within aerospace giant Boeing are asked to mentor at least one person each,and many of its businesses require that each senior executive mentor three people,at least one of them a woman and one a minority.

Question 27

Women and minorities are never excluded from informal organizational networks.

Question 28

Diversity alone guarantees positive organizational outcomes.

Question 29

Ethnocentrism often has less to do with prejudice and more to do with inexperience or ignorance.

Question 30

All organizations have formal and informal networks.

Question 31

Diversity training and diversity education need to communicate that bias is not a part of being human.

Question 32

When senior female women at eBay communicated their commitment to the success of other women in the company it reinforced female employees' emotional attachment to the firm and strengthened their belief that eBay is a great place to work.

Question 33

The "like me" bias can be either conscious or unconscious.

Question 34

Organizational networks do not affect mentoring opportunities.

Question 35

Diversity initiatives are more successful when the company is able to keep employees thinking about diversity issues,even when they don't feel a direct,negative impact.

Question 36

If top managers do not promote inclusion and respect diversity,lower-level managers and employees are not likely to do so either.

Question 37

Title VII effectively eliminated all bigotry in workplaces.

Question 38

To manage diversity effectively as both an employee and as a manager,it is important not to be aware of your biases and attitudes toward diversity.

Question 39

It is not realistic to claim or to pursue an "I'm totally unbiased" stance with regard to diversity.

Question 40

The "like me" bias is inconsistent with social categorization theory.

Question 41

Being in the numerical minority in a group based on some unique characteristic and being assumed to fully represent that minority group is called a ____.

A) disparity
B) variety
C) token
D) separation

Question 42

______ is a single group member's similarities to and differences from other group members.

A) Surface-level diversity
B) Relational demography
C) Attitudinal diversity
D) Deep-level diversity

Question 43

Diversity is much more than ____ and can reflect combinations of characteristics rather than a single attribute.

A) appearance
B) demographics
C) gender
D) attitudes

Question 44

______ refers to observable differences in people,including race,age,ethnicity,physical abilities,physical characteristics,and gender.

A) Surface-level diversity
B) Deep-level diversity
C) All-level diversity
D) Longitudinal diversity

Question 45

Some of the first diversities that people think about are _____.

A) gender
B) race
C) age
D) all of these

Question 46

In highly masculine cultures,men are expected to be assertive and strong and to be the sole provider for the family.

Question 47

____ refers to the "invisible" characteristics in others that take more time to learn about,but can have a strong effect on group and organizational performance.

A) Attitudinal diversity
B) Deep-level diversity
C) Surface-level diversity
D) Longitudinal diversity

Question 48

Most people do not have to put much effort into developing cultural competence; it comes naturally to most of us.

Question 49

National boundaries always coincide with cultural boundaries.

Question 50

A longer term orientation is reflected in a strong work ethic and placing high value on education and training,whereas a shorter term orientation is characterized by higher individualism,creativity,and equality.

Question 51

Societal culture is an important source of diversity.

Question 52

When you notice that someone is tall,what type of diversity are you noticing?

A) attitudinal diversity
B) deep-level diversity
C) surface-level diversity
D) longitudinal diversity

Question 53

______ refers to individual differences that cannot be seen directly,including goals,values,personalities,decision-making styles,knowledge,skills,abilities,and attitudes.

A) Surface-level diversity
B) Deep-level diversity
C) All-level diversity
D) Longitudinal diversity

Question 54

_____ means differences in a certain type or category,including group members' expertise,knowledge,or functional background.

A) Disparity
B) Variety
C) Token
D) Separation

Question 55

If you thought you were different from other people at work because of a lower pay rate,you would have the diversity perspective of _________.

A) attitudinal diversity
B) deep-level diversity
C) surface-level diversity
D) relational demography

Question 56

Lower power distance is associated with hierarchical,centralized companies that have large gaps in authority,respect,and compensation,while higher power distance is reflected in flatter organizations in which employees and supervisors are considered almost as equals.

Question 57

High individualism reflects loose ties with others.

Question 58

Diversity metrics allow companies to monitor their progress and to define their priorities for future action.

Question 59

____ refers to the variety of observable and unobservable similarities and differences among people.

A) Uniqueness
B) Race
C) Characteristics
D) Diversity

Question 60

Which of the following is considered diversity?

A) life experiences
B) educational background
C) where someone is from
D) all of these

Question 61

Work teams are often age diverse and it is increasingly likely that _____.

A) an older employee will report to a younger supervisor
B) a younger employee will report to a older supervisor
C) a minority will be the supervisor of a non-minority
D) there will be conflicts because of age differences

Question 62

The U.S.Bureau of Labor Statistics projects a dramatic increase in workers ____ during the next decade.

A) age 20-30
B) age 30-40
C) age 40-50
D) age 65 and older

Question 63

_______ allows monetary damages in cases of intentional employment discrimination.

A) Title VII of the Civil Rights Act of 1964
B) Title V of the Civil Rights Act of 1954
C) The Civil Rights Act of 1991
D) The Emancipation Proclamation

Question 64

The ethnic and cultural mix of the U.S.workforce is _____.

A) decreasing
B) becoming more homogeneous
C) changing
D) constant

Question 65

Having more women in top management positively affects the performance of firms pursuing a/an _____ strategy.

A) diverse
B) competitive advantage
C) winning
D) innovation

Question 66

What group is eBay placing in key decision-making roles the most to increase their diversity?

A) women
B) men
C) people experienced with the internet
D) Asians

Question 67

At cereal giant Kellogg Company,____ and _____ are critical to competing successfully in the global marketplace.

A) sales; marketing
B) diversity; inclusion
C) engineering; low prices
D) variety; disparity

Question 68

Title VII prohibits employee discrimination based on a variety of characteristics.Which of the following is NOT included?

A) race
B) sex
C) sexual orientation
D) religion

Question 69

What level of the corporate ladder is least diverse?

A) lowest level
B) assembly line worker
C) mid management
D) uppermost leadership (i.e. CEO)

Question 70

A team that has a CEO,vice president,and two mid-level managers on it would have which of the following types of diversity?

A) disparity
B) variety
C) token
D) separation

Question 71

_____ reflects dissimilarity in an attitude or value,for example,especially with regards to group goals or processes.

A) Disparity
B) Variety
C) Token
D) Separation

Question 72

Research has found that firm performance _____ when employees have more ____ attitudes toward diversity.

A) increases; positive
B) decreases; negative
C) increases; negative
D) decreases; positive

Question 73

What is one of the more recent reasons that is important to have diversity in today's business world?

A) there are tax advantages
B) minorities will not shop at your store
C) lawsuits will happen more often if you don't have a diverse workforce
D) barriers that once separated the world's people are no longer there (for example, time, distance, or politics)

Question 74

One of the largest employment discrimination lawsuits was settled for more than $11.7 million against Walmart and Sam's Club.What was the main group that was discriminated in this case?

A) blacks
B) women
C) Hispanics
D) whites

Question 75

Mismanaging diversity is likely to result in which of the following?

A) costly lawsuits
B) reduced motivation
C) absenteeism among disenfranchised groups
D) all of these

Question 76

Although many other anti-discrimination laws exist,one of the most important is _____.

A) Title VII of the Civil Rights Act of 1964
B) Title V of the Civil Rights Act of 1954
C) The Civil Rights Act of 1991
D) The Emancipation Proclamation

Question 77

Diversity can be a source of creativity and innovation that can create _____.

A) sales
B) a competitive advantage
C) workgroup performance
D) individual performance

Question 78

A team that has a marketing professional,a materials specialist,and an engineer represent what type of diversity?

A) disparity
B) variety
C) token
D) separation

Question 79

_____ means differences in the concentration of valuable social assets or resources-dissimilarity in rank,pay,decision-making authority,or status,for example.

A) Disparity
B) Variety
C) Token
D) Separation

Question 80

Although many managers view diversity as a benefit to their companies,researchers are more divided on the effects diversity has on _________.

A) sales
B) customer perspectives
C) workgroup performance
D) individual performance