Deck 3: Technological, Legal, and Ethical Considerations

Question 1

Hoteling provides alternative office space for mobile workers and provides computer connections and phone service.

Answer 1

True

Question 2

Facebook, LinkedIn, and Ning are examples of social network sites.

Answer 2

True

Question 3

Employees should treat e-mail, voice-mail, and other electronic messages that they send as if they will be public knowledge.

Answer 3

True

Question 4

With technology, collaborative writing may occur as an interactive or an independent act.

Question 5

Google is a search engine that offers tools and special services for individuals and businesses.

Question 6

BlackBerry, Treo, and iPhone are mobile phones that can connect to the Internet.

Question 7

RSS feeds mean a published list of websites.

Question 8

Plagiarism is using someone else's ideas or original works and not giving credit to the source.

Question 9

Inappropriate use of e-mail or the Internet at work not only affects productivity but also may create a legal issue or result in loss of the employee's job.

Question 10

Ethics are binding rules of conduct enforceable by a governing agency.

Question 11

Monitoring of e-mail by private employers is not allowed because e-mail is private and such monitoring is an invasion of privacy.

Question 12

Once e-mail messages or other computer files are deleted, they cannot be retrieved.

Question 13

Advances in technology allow individuals to self-select what, when, and where electronic messages are sent and received.

Question 14

Organizations and businesses, as well as individuals, use blogs and wikis.

Question 15

A federal electronic signature law endorsed contractual arrangements through electronic signatures logically associated with a record and encrypted for privacy.

Question 16

Unsolicited telephone calls to a person on a no-call list are unethical but not illegal.

Question 17

The primary purpose of a wiki is collaborative editing and writing.

Question 18

Copyright is a legal protection for the author or owner of written work, art, music, photographs, multimedia, and computer software that controls reproduction, distribution, and sale of copyrighted work.

Question 19

If you don't see the copyright symbol or the word Copyright followed by the year, you can be certain the material is free of copyright.

Question 20

Tweeting is a term for sending messages on MySpace.

Question 21

What law protects the right of employees to access information about themselves.

A) Fair Credit Billing Act
B) Federal Truth-in-Lending Act
C) Privacy Act
D) Fair Debt Collection Act

Question 22

A bona fide occupational qualification (BFOQ)is an essential job function that can legally be required for hiring of applicants.

Question 23

MATCHING
Match each statement to the item listed below.
a.Ethics
b.Phishing
c.Plain English laws
d.Contract
e.Code of conduct
Mass mailing of an e-mail message that falsely uses identifying information that appears to be a reputable company and asks for verification of your personal information.

Question 24

MATCHING
Match each statement to the item listed below.
a.Ethics
b.Phishing
c.Plain English laws
d.Contract
e.Code of conduct
A legally binding agreement between two or more parties.

Question 25

Federal law requires manufacturers and sellers to stand behind a purchase of a major product.A promise made willingly by the seller is called an

A) Universal law
B) Express warranty
C) Uniform warranty
D) Implied warranty

Question 26

An enforceable contract may result from a letter or signed notes on a napkin if it has these elements:offer and acceptance, competency of parties, legality of subject matter, and consideration (money, motive, or promise exchanged).

Question 27

Which of the following is NOT a requirement of a valid contract?

A) written on a contract form
B) competency of parties
C) offer and acceptance
D) legal subject matter

Question 28

Which condition is NOT a condition to prove fraud?

A) spoken words
B) concealment of a material fact
C) deceit that causes monetary damage
D) accidental misrepresentation

Question 29

What law gives employees the right of access to information about themselves?

A) The Civil Rights Act
B) FERPA
C) Labor-Management Relations Act
D) Privacy Act

Question 30

Fair use means that only the owner of original works of authorship can use them.

Question 31

Fraud is not committed unless this condition is present

A) a Code of Conduct is violated.
B) No family relationship exists between the two parties.
C) Misrepresentation with intent to deceive.
D) A person's reputation is injured with no monetary damage.

Question 32

Which of the following are means of acquainting employees with organizational policies on the use of e-mail, Internet, and other company resources?

A) employee handbook
B) statement of the policy signed by employees
C) Organizational website
D) a, b, and c

Question 33

MATCHING
Match each statement to the item listed below.
a.Ethics
b.Phishing
c.Plain English laws
d.Contract
e.Code of conduct
Organizational guides for ethical behavior of employees.

Question 34

MATCHING
Match each statement to the item listed below.
a.Ethics
b.Phishing
c.Plain English laws
d.Contract
e.Code of conduct
Requirement that contracts be written so consumers can understand them.

Question 35

MATCHING
Match each statement to the item listed below.
a.Ethics
b.Phishing
c.Plain English laws
d.Contract
e.Code of conduct
Making choices that displays character by doing what is right to achieve what is good.

Question 36

Search engines may offer selection choices from broad topic categories before entering a term for a specific search.

Question 37

The Civil Rights Act prohibits discrimination in employment for race, color, religion, and physical challenge.

Question 38

What law prohibits discrimination based on race, color, religion, gender, or national origin when hiring, firing, compensating, or applying other employment conditions?

A) Americans with Disabilities Act
B) Civil Rights Act
C) Privacy Act
D) Federal Ethical Management Act

Question 39

False statements, either written or oral, that injure the reputation or character of another person but cause no monetary damages are called

A) false warranties
B) fraud
C) libel
D) defamation

Question 40

A bona fide occupational qualification means

A) an essential function of the job
B) a method of evaluating employees
C) disability accommodations are not required
D) a, b, and c

Question 41

An employee asked her employer to write a reference letter for her campaign for president of a prominent local civic club.The employer disliked the employee and had considered firing her but had not been able to document specific information to support bad job performance.He decided, however, that he would make sure that she did not get selected for the civic club position and agreed to write a reference letter.His letter described in detail his opinion of the employee's bad work habits and rumors about the employee's personal life.What laws or types of laws are applicable that could make this action subject to future legal action?

Question 42

Describe three ways to check the credibility of a website.

Question 43

A company executive has the task of downsizing the company to prevent bankruptcy and has to make decisions about company actions and messages related to this reduction in the number of employees.Describe at least three ethical considerations.

Question 44

A person writes and sends a worm virus to invade a computer, stealing its resources, and using networks to spread the worm.Explain whether or not it is illegal and/or unethical and why.

Question 45

What is an intranet? Why would an organization choose to use it rather than the Internet?

Question 46

What is meant by software piracy?

Question 47

Describe how a business communicator can use ethical principles and/or systems to assist in choosing ethical content for messages.

Question 48

Employees who stay with a company for several years usually earn a higher salary than new employees.AXE Company experienced a loss for three quarters.The executives agreed that the best way to save money was to lay off all employees over 50 years of age because their salaries were the highest and that would save the most money.Does this violate a federal law? Explain your answer.

Question 49

A passenger on a major airline continued to use a small computer device after the announcement was made to turn off all such devices because of the possibility that they would interfere with the electronic controls of the airplane.Explain whether you believe this action is illegal and/or unethical.Justify your response.

Question 50

Explain how to assure the legality of business messages.