Deck 11: Schermerhorn Exploring

Question 1

_________ is the process of inspiring others to work hard to accomplish important tasks.

A) Controlling
B) Planning
C) Leadership
D) Organizing

Answer 1

C

Question 2

.__________ style is the recurring pattern of behaviors exhibited by a leader.

A) Management
B) Expert
C) Leadership
D) Coercive

Answer 2

C

Question 3

Mary's manager has told her that if she can bring her project in on time,she will get an extra bonus of $10,000.Mary's manager is using __________ power.

A) expert
B) reward
C) manipulative
D) referent

Answer 3

B

Question 4

The ability to get someone else to do something that you want done is called __________.

A) authority
B) power
C) bullying
D) drive

Question 5

Of the four functions that make up the management process which of the following brings together the resources to turn plans into action?

A) Planning
B) Organizing
C) Leading
D) Controlling

Question 6

According to which of the following effective leadership traits,successful leaders enjoy influencing others to achieve shared goals?

A) Drive
B) Business knowledge
C) Honesty
D) Motivation

Question 7

A leader with little concern for task and people has a(n)__________ style.

A) democratic
B) laissez-faire
C) participative
D) autocratic

Question 8

__________ power achieves influence by offering something of value.

A) Legitimate
B) Coercive
C) Reward
D) Expert

Question 9

Which of the four leadership styles would be that of a weak leader?

A) Autocratic
B) Human relations
C) Laissez-fair
D) Democratic

Question 10

.Susan,a manager at ABC International,holds on to authority and acts in a unilateral command and control fashion.Susan has a(n)__________ style.

A) democratic
B) human relations
C) laissez-faire
D) autocratic

Question 11

Which of the following is NOT a leadership style in the Hersey-Blanchard leadership model?

A) Tasking
B) Participating
C) Delegating
D) Selling

Question 12

Of the four functions that make up the management process,__________ sets the direction and objectives.

A) planning
B) organizing
C) leading
D) controlling

Question 13

.A __________ is a clear sense of the future.

A) vision
B) norm
C) dream
D) goal

Question 14

_______ power is not included with position power.

A) Coercion
B) Expertise
C) Reward
D) Legitimate

Question 15

The ability to influence the behavior of others because of a special knowledge and skill is called __________ power.

A) expert
B) leadership
C) reward
D) legitimate

Question 16

Your manager says that he will refuse your request for the weekend off to attend a concert unless you work the late shift for the rest of the week.He is using ________ power.

A) legitimate
B) reward
C) expert
D) coercive

Question 17

Fiedler's model suggests that successful leadership depends upon the appropriate fit of personal style with the following contingency variables:

A) money, competitive dynamics, and regulation.
B) product type, industry life cycle, and market share.
C) leader-member relations, task structure, and position power.
D) manager personalities, labor relations, and union activity.
E) buyer power, supplier power, and rivalry.

Question 18

The leadership style which combines concern for task and people is called:

A) laissez-faire.
B) autocratic.
C) democratic.
D) human relations.
E) charismatic.

Question 19

Which of the following types of power is included with personal power?

A) Legitimate
B) Coercive
C) Reward
D) Referent

Question 20

The capability to punish or withhold positive outcomes as a way of influencing the behavior of other people is called __________ power.

A) referent
B) person
C) expert
D) coercive

Question 21

The Vroom-Jago model:

A) helps managers lead through their use of decision-making methods.
B) helps managers implement the classical model of decision making.
C) is only useful in programmed decision situations.
D) forces managers to make decisions without participation.
E) helps managers avoid participation.

Question 22

Giving people job freedom and power to influence affairs in the organization is called __________.

A) delegating
B) ethical management
C) empowerment
D) entrepreneurship

Question 23

.The leader's decision choices in the Vroom-Jago leader - participation model are authority,consultative and __________.

A) individual
B) managerial
C) group
D) adversarial

Question 24

Servant leadership is _________ centered.

A) employee
B) leader
C) service
D) follower

Question 25

The two groups identified in the LMX (Leader Member Exchange)theory are:

A) task and people.
B) participating and delegating.
C) in and out.
D) classical and behavioral.

Question 26

__________ leaders raise the confidence,aspirations,and performance of followers through empowerment,intellectual stimulation,and integrity.

A) Autocratic
B) Transactional
C) Transformational
D) Directive

Question 27

If Jason is directing the efforts of others through tasks,rewards and structures,he is utilizing which of these leaderships?

A) Transformational
B) Participative
C) Human relations
D) Transactional

Question 28

A potential cost of participation is:

A) shortage of ideas.
B) conflict among employees.
C) lost efficiency.
D) loss of authority among leaders.

Question 29

A(n)__________ leader develops special leader-follower relationships and inspires followers in extraordinary ways.

A) charismatic
B) human relations
C) autocratic
D) task oriented

Question 30

__________ leadership is strong on communicating,participation and dealing with problems by teamwork.

A) Ethical
B) Task oriented
C) Interactive
D) Instructional

Question 31

__________ leadership is inspirational and arouses extraordinary effort and performance.

A) Transactional
B) Transformational
C) Autocratic
D) Task

Question 32

Leaders bring ________ to leadership situations.

A) control
B) organization
C) vision
D) efficiency

Question 33

.All of the following are leadership styles in the Hersey-Blanchard leadership model EXCEPT:

A) Participating
B) Delegating
C) Selling
D) Buying

Question 34

Which of the following is NOT one of House's path goal theory leadership styles?

A) Supportive
B) Democratic
C) Directive
D) Participative

Question 35

Authority decisions work best when:

A) leaders know little about a situation.
B) leaders have adequate time for discussion.
C) leaders are capable of acting alone.
D) others may resist the decision they make.

Question 36

_________ means giving specific task directions and closely supervising work.

A) Selling
B) Telling
C) Delegating
D) Participating

Question 37

Serving others,helping them use their talents to help organizations to best serve society,is called __________ leadership.

A) participative
B) ethical
C) servant
D) transactional

Question 38

All of the following would be examples of emotionally intelligent activities EXCEPT:

A) social awareness.
B) an ability to empathize with others.
C) the regular use of position power to manage people.
D) self-regulation and management.
E) an understanding of one's own moods and emotions.

Question 39

Which of the following is not a challenge manager's face on their quest to succeed as leaders?

A) Shorter time frames
B) Solving less complex problems
C) Focusing on long term goals while managing short term pressures
D) Second chances become less available

Question 40

Leadership is all about being the best performer.

Question 41

The Vroom-Jago model helps managers decide who should make the decision.

Question 42

Expert power is the ability to influence others because they admire you and want to be identified with you.

Question 43

.Moral leadership builds trust from a foundation of personal integrity.

Question 44

Visionary leadership brings to the situation a clear sense of the future and an understanding of how to get there.

Question 45

Research finds that a human relations leader emphasizes tasks over people.

Question 46

"Adding value" in House's theory of leadership means contributing things that are missing and doing what won't take care of itself.

Question 47

Legitimate power comes with the position in the organization.

Question 48

House believes that a leader cannot move back and forth among the four leadership styles: directive,supportive,achievement-oriented,and participative.

Question 49

While the interactive leadership style is most closely identified with female leader behaviors,both men and women can effectively utilize the style.

Question 50

Emotional intelligence is a key ingredient in the rise of exceptional leaders.

Question 51

Charismatic leadership and transactional leadership are very nearly the same things,with both focused on creating enthusiasm and inspiration.

Question 52

.In the Fiedler scheme,the task-motivated leader is most effective at the extremes (i.e.,high control or low control situations).

Question 53

An autocratic leadership style is one of command and control.

Question 54

Referent power comes from having the knowledge of an expert.

Question 55

Research has categorized management behaviors into two general classes: concern for task (production)and concern for people.

Question 56

There is one style of management that always works best.

Question 57

While the styles may vary somewhat,research shows that men are more effective leaders than women.

Question 58

.__________ is the process of inspiring others to work hard to accomplish important tasks.

Question 59

The ability to get someone else to do what you want done,regardless of their inclination to do so,is called __________.

Question 60

Integrity is the cornerstone of leadership.

Question 61

A (n)__________ leader is one with high concern for task,low concern for people,and who tends to act in a unilateral command-and-control manner.

Question 62

Of House's four leadership styles,the one focused on setting challenging goals,expecting high performance,and showing confidence is the __________ style.

Question 63

What is emotional intelligence? List and define its four components.

Question 64

Your text suggests that one of the easiest ways to spot the difference between a transactional and a transformational leader is to look at their __________ and note differences in the level of enthusiasm and loyalty that you see.

Question 65

The LPC acronym in Fiedler's model means __________.

Question 66

Compare and contrast the Fiedler and House theories on leadership.

Question 67

Identify and define the four leadership styles on Blake and Morton's task-production leadership grid and their relationship (high or low)with respect to task concern and production concern.

Question 68

Why is it that both position power and personal power are required for effective leadership?

Question 69

__________ is an ability to understand the emotions in oneself and others and be able to use this understanding to handle relationships effectively.

Question 70

There are __________ primary emotional intelligence competencies.

Question 71

Define and explain the difference between transactional and transformational management.

Question 72

__________ involves a commitment to serving others,helping others to fully develop their talents,and working together to benefit society.

Question 73

.__________ is the capacity to influence through authority,gained by virtue of one's status as a manager.