Deck 8: ERP and Electronic Commerce

Question 1

What is a customized Web site that serves as a home base from which users navigate the Web?

A) Home plate
B) Portal
C) Home door
D) Starter file

Answer 1

B

Question 2

Web services are shops on the Internet where consumers can buy a variety of items.

Answer 2

False

Question 3

To be connected any time from any place to the back-office system can provide a competitive advantage.

Answer 3

True

Question 4

XML is similar to HTML in that it only describes the display of the information on a web page.

Question 5

An RFID is a small tag that includes a microprocessor and an antenna.

Question 6

When a web order arrives in a company,it is processed through the company's marketing,manufacturing,shipping,and accounting systems.These steps are known as:

A) front end processors
B) back office processing
C) web-enabled systems
D) functional areas
E) None of the above

Question 7

What is buying and selling between two companies over the World Wide Web?

A) Bartering-to-Bartering e-commerce
B) Business-to-Consumer e-commerce
C) Business-to-Brokers e-commerce
D) Business-to-Business e-commerce
E) None of the above

Question 8

What is the minimum acceptable rate of return on a project that a company will accept?

A) running rate
B) recount rate
C) hurdle rate
D) mortgage rate
E) None of the above

Question 9

A portal is a customized Web site that serves as a home base for individual workers.

Question 10

What is known as the combination of software tools that lets various programs within an organization communicate with other applications?

A) Web services
B) Internet hot links
C) Internet Tie-ins
D) Binders

Question 11

ASPs are experts in delivering IS applications.

Question 12

Which of the following is NOT a reason for companies to sell their products via B-to-C e-commerce?

A) Web transactions allow a company to use data-mining techniques to record and analyze customer information.
B) E-commerce allows companies to be more efficient and streamline operations.
C) E-commerce provides no incentives for customers to order on-line.
D) Web gives huge markets to companies that are small.
E) All of the above are reason to sell products via e-commerce.

Question 13

What is the electronic computer-to-computer transfer of standard business documents?

A) ESM - Electronic SubMission
B) EDI - Electronic Data Interchange
C) ELE - Electronic Legal Exchange
D) ASP - Asymmetric Systematic Protocol
E) None of the above

Question 14

What is a company that delivers software applications over the Internet?

A) SSP - Safe Software Provider
B) ISP - Internet Service Provider
C) ASP - Application Service Provider
D) SSL - Secure Socket Layer
E) None of the above

Question 15

The best way for a university to run a large ERP package like SAP for education purposes only (i.e.teaching in the classroom and labs)would be to run an ASP.

Question 16

Dynamic pricing is enabling more middlemen to get jobs facilitating buying and selling of goods on the Internet.

Question 17

Internet based procurement includes trade exchanges among companies competing for the same market.

Question 18

EDI cannot be performed on the Internet.

Question 19

B-to-B e-commerce features online bidding.When a company solicits bids for buying commodity raw materials,this is known as:

A) a bidding war
B) an auction
C) a reverse auction
D) an open auction
E) None of the above

Question 20

A company that provides the management of applications for a company over a network is called a BOP,a back-office provider.

Question 21

Explain the various features of SAP's NetWeaver.

Question 22

Define DoS,Denial-of-service.

Question 23

Enumerate the advantages and disadvantages of using an ASP for delivering an ERP package.

Question 24

Enumerate the advantages of using EDI.

Question 25

What is Internet-Based Procurement? Discuss exchanges and give examples.

Question 26

Microsoft and SAP have been working on a software product,____________________,intended to let companies access SAP through the familiar MS Office interface.

Question 27

Define ASP,application service provider.

Question 28

Large fluctuations in the supply chain,caused by changes in selling goods,are commonly known as the

A) Inventory drying effect
B) Racet effect
C) Empty effect
D) Bullwhip effect

Question 29

Should Fitter Snacker use an ASP for ERP delivery? What would be the advantages?

Question 30

What is the software that Microsoft and SAP have been working on together to let companies access SAP data via the Microsoft interface.

A) SAP-Excel
B) SAP Office
C) Excel
D) Duet

Question 31

What is Microsoft's ERP package?

A) Dynamics
B) Office ERP
C) Excel ERP
D) MS ERP

Question 32

What does a KPI measure?

A) The state of the organization
B) The efficiency of the ERP system
C) The rate of web sales processing
D) The manufacturing efficiency

Question 33

A slight change in the number of products sold at stores can be amplified by traditional supply chain planning processes,causing large fluctuations in demand throughout the supply chain,a phenonmenon known as the ____________________.

Question 34

Describe how Rohm and Haas has used KPIs in their ERP system.

Question 35

______________________________ measure the state of the organization.

Question 36

Which markup language allows for users to define tags?

A) HTML
B) PPR
C) XML
D) MKL

Question 37

Why is back-office processing essential for a success web business?

Question 38

____________________,a mark-up language of the Internet,allows users to define tags.

Question 39

What is an RFID?

Question 40

Cite one benefit to using Internet-based procurement