Deck 6: Selecting New Employees

Question 1

A good ability-to-job fit can help maintain, or improve:

A)employee motivation.
B)job satisfaction.
C)productivity.
D)All statements are correct.
E)All statements are incorrect.

Answer 1

D

Question 2

_________ is the extent to which a test measures what it claims to measure.

A)Validity
B)Reliability
C)Accuracy
D)True value
E)Sincerity

Answer 2

A

Question 3

The major reasons why the selection process is so important to companies include:

A)Productivity
B)Potential for negligent hires
C)Time and money
D)A thru C above
E)B and C only

Answer 3

D

Question 4

Good job selection is a critical management task because:

A)it severely impacts the bottom line of an organization in regard to time and money.
B)it impacts productivity of the organization as a whole.
C)it minimizes litigation risk in relation to the issue of negligent hires.
D)it reduces employee turnover.
E)All statements are correct.

Question 5

Which validity measure would be most associated with the measurement of "honesty"?

A)High level validity
B)Criterion-related validity
C)Content validity
D)Low level validity
E)Construct validity

Question 6

_________ were created to guide employers in their efforts to comply with federal laws concerning all employment decisions, and especially the selection process.

A)Equal employment tests
B)Selection modules
C)Guidance principles
D)Employment norms
E)Uniform guidelines

Question 7

________________ are anything that is used as a basis for employment decisions.

A)Preferred guidelines
B)Job fits
C)Employment tests
D)Employer guides
E)Job analyses

Question 8

A bad ability-to-job fit can cause a drop in:

A)sustainability.
B)employee motivation.
C)customer feedback.
D)affirmative action.
E)compensation

Question 9

Michael has been successful as a library assistant.In his past two jobs, he was able to wander through the library, meet library patrons, and talk about books.Michael is outgoing and likes to talk to new people.He joined Acme Global as a Records Technician.The job is similar to that of a library assistant, but does not have as much contact with other people.Most days, Michael works alone.As a result, he is feeling unhappy and unmotivated in the job.His supervisor is not pleased with his performance.It appears that the Records Technician job lacks _________ for Michael.

A)ability-job fit
B)personality-job fit
C)person-organization fit
D)ability-person fit
E)ability-personality fit

Question 10

What is selection?

A)The process of finding applicants for jobs
B)The ability to choose candidates who will evolve into good employees over time
C)The ability to get a reasonable pool of job candidates for a job opening
D)The process of choosing the best-qualified applicant recruited for a job
E)The process of carrying out the strategic plan of the company

Question 11

When Jacqueline was hired by Acme Global to be an office cleaner, the human resource management department skipped the background check.Now Jacqueline has pass keys to all the offices in one of Acme Global's building.What a background check would have revealed is that Jacqueline has several past convictions for assault.This could be a case of __________.

A)compensatory selection
B)a negligent hire
C)unfitness for duty
D)compensatory recruitment
E)sustainable selection

Question 12

On Monday, Emily gave 10 job applicants a personality test.On Tuesday, her car was stolen with the results of the tests in the trunk.On Wednesday, she gave all the applicants the test again.On Thursday, her car was found and the results of the first tests were still in the trunk.On Friday, Emily compared the results of the first and second tests and found they were almost the same.Emily's personality test appears to have _________.

A)criterion-related validity
B)content validity
C)construct validity
D)reliability
E)analytics

Question 13

Reece gave all 2014 job applicants a math test before hiring.In 2015, Reece looked at the performance appraisal scores of those applicants and found that the applicants who scored well on the math test also received high scores on the analytical aspects of their jobs as measured by their performance appraisals.Reece's math test appears to have __________.

A)criterion-related validity
B)content validity
C)construct validity
D)reliability
E)analytics

Question 14

Katherine is hiring a data entry clerk.She is looking for someone who can enter data quickly and accurately.She gives each applicant a set of data and asks the applicant to enter the data into the computer.She measures their speed and accuracy in entering the data.Katherine's test appears to have _________.

A)business validity
B)content validity
C)construct validity
D)reliability
E)analytics

Question 15

_________ involves matching the candidate's intellectual and physical skills to those of the job being filled.

A)Person-organization fit
B)Cognitive analytics
C)Ability-job fit
D)Personality-ability fit
E)Personality-job fit

Question 16

A typing test representing what typists routinely do given to candidates for positions where they would need to be able to type would have which of the following?

A)Low-level validity
B)Criterion-related validity
C)Content validity
D)High-level validity
E)Construct validity

Question 17

The marketing department at Acme Global is loosely structured with little hierarchy.This allows for different employees to take the lead on different projects based on their work loads and their interests.Jonathan joined the department from a company at which the marketing department had clear lines of authority.He quit Acme Global after two months saying that he just could not figure out how to contribute to the department.It appears that the Acme Global job lacked _________ for Michael.

A)ability-job fit
B)personality-job fit
C)person-organization fit
D)ability-person fit
E)ability-personality fit

Question 18

Rachel believes that happy workers are more productive.She gives job applicants a test that assigns a happiness score between 1 and 10.Rachel only hires people who score 7 and higher.Austin scored a 6 on the test and was not hired.He complained to Rachel, saying that he is very happy and that her test is no good.What is Austin arguing that the test does not have?

A)criterion-related validity
B)content validity
C)construct validity
D)reliability
E)analytics

Question 19

If the organization selects someone who may pose a danger to coworkers and then harms coworkers in the company, what does the company potentially have?

A)A mismatch hire
B)A negligent hire
C)An investigative hire
D)A minimum hire
E)A violent phase hire

Question 20

Concern with introversion vs.extroversion is associated with ______________ fit.

A)ability-job
B)personality-job
C)person-organization
D)personality-ability
E)interest-organization

Question 21

Amanda requires that all applicants take a paper-and-pencil test to assess their ability to apply knowledge about spreadsheet software.Amanda is giving her applicants a(n) ________ test.

A)honesty
B)skills
C)interest
D)cognitive ability
E)social

Question 22

Trevor requires that all applicants take a paper-and-pencil test with questions like "If a customer accidentally gave you too much money, would you return the excess?" Trevor is giving his applicants a(n) ________ test.

A)genetic
B)honesty
C)personality
D)cognitive ability
E)social

Question 23

Which of the following application form questions is legally acceptable to ask?

A)What is your sexual preference?
B)What is your current age?
C)Where do you currently reside and how long have you lived there?
D)What language do you speak when not on the job?
E)Have you ever been arrested?

Question 24

A(n) ________ is a place where job applicants undergo a series of tests, interviews, and simulated experiences to determine their potential for a particular job.

A)multiple-hurdle selection model
B)assessment center
C)work sample
D)compensatory selection model
E)simulation

Question 25

How can a doctor be tested in a complicated physical surgery without risking the loss of an actual patient?

A)Through work samples
B)Through assessment centers
C)Through integrity tests
D)Through simulations
E)Through cognitive testing

Question 26

Alexander requires all applicants for jobs on the loading dock demonstrate their proficiency in using tools such as the forklift.Alexander is giving his applicants a(n) ________ test.

A)cognitive ability
B)physical skills
C)personality and interest
D)drug
E)social

Question 27

What tests measure an individual's intellectual curiosity and motivation in a particular field?

A)Genetic tests
B)Personality tests
C)Cognitive ability tests
D)Skills tests
E)Interest tests

Question 28

________ are noncognitive assessments.

A)Skills tests
B)Writing tests
C)Personality tests
D)Typing tests
E)IQ tests

Question 29

A "fitness for duty" test is also known as a ________.

A)drug test
B)medical examination
C)pen and paper honesty test
D)cognitive ability test
E)social

Question 30

When a test is consistent over time, what is that called?

A)Criterion-related validity
B)Inter-rater reliability
C)Test-retest reliability
D)Chronology-test reliability
E)Alternate form reliability

Question 31

A(n) __________is a test where a candidate is put into a high-pressure situation in a controlled environment so that the danger and cost are limited.

A)simulation
B)skills
C)fitness-for-duty
D)cognitive ability
E)assessment center

Question 32

When we compare a score on the SAT test to the job performance of existing workers in that job, we are using ________ validity.

A)construct
B)content
C)convective
D)criterion-related
E)observational

Question 33

What is an example of an honesty test?

A)Polygraph
B)Myers-Briggs
C)Birkman Image Analysis
D)Altman Insights
E)Seedorf Analytics

Question 34

Which of the following application form questions can a company legally ask?

A)Do you have any disabilities that would prevent you from performing the job?
B)What language do you speak when not on the job?
C)Can you provide a reference from a religious leader?
D)What were the dates and conditions of discharge from the military?
E)How much longer do you plan to work before retiring?

Question 35

Most organizations require all applicants to fill out an application, even if they have provided a resume, because the application generally does all of the following except:

A)Provides information in a standard format
B)Provides legal information such as employment-at-will language
C)Gives information on mandatory tests for employment
D)Notes consequences for providing false information
E)Can request items such as gender and race that are usually not on a resume

Question 36

A test involving driving a forklift moving pallets from one place to another would be an example of a:

A)Work sample test
B)Cognitive ability test
C)Personality test
D)Spatial aptitude test
E)Mechanical design test

Question 37

Polygraph testing may be used by private employers whose primary purpose consists of what?

A)Providing air transportation
B)Providing armored car personnel
C)Providing human resource services
D)Providing entertainment services
E)Providing fitness center services

Question 38

The validation method that shows a strong relationship between the score on a test and performance on the job is:

A)Low-level validity
B)Criterion-related validity
C)Content validity
D)High-level validity
E)Construct validity

Question 39

Micah requires that all applicants take a paper-and-pencil test to assess their intellectual curiosity and motivation in a particular field.Micah is giving his applicants a(n) ________ test.

A)genetic
B)skills
C)interest
D)cognitive ability
E)social

Question 40

Haley requires that all applicants take a paper-and-pencil test with logic and math problems on it.Haley is giving her applicants a(n) ________ test.

A)honesty
B)skills
C)personality and interest
D)cognitive ability
E)social

Question 41

When conducting selection interviews, Alisa likes to ask questions like "Tell me about a time you missed a deadline.Why did you miss it and what did you do?" Alisa is asking _______ questions.

A)structured
B)hypothetical
C)probing
D)behavioral-descriptive
E)traditional

Question 42

When conducting selection interviews, Benjamin likes to ask a series of yes/no questions such as "If hired, can you arrive at work each day by 8 a.m.?" and "Do you understand the essential functions of the job?" Benjamin is asking _______ questions.

A)structured
B)unstructured
C)open-ended
D)closed-ended
E)traditional

Question 43

"Why do you want to work here?" is an example of what type of interview question?

A)hypothetical
B)closed-ended
C)open-ended
D)probing
E)traditional

Question 44

When conducting selection interviews, Sarah likes to ask questions like "Imagine you are working the night shift and a piece of machinery breaks down.What would you do?" Sarah is asking _______ questions.

A)probing
B)unstructured
C)closed-ended
D)hypothetical
E)traditional

Question 45

__________ drug testing is performed on every employee at a specific time, for example, after a conditional job offer has been made.

A)Random
B)Universal
C)Serial
D)Ability
E)Meticulous

Question 46

"Give me an example of a time when you used a problem-solving technique on a work project" is an example of what type of interview question?

A)hypothetical
B)closed-ended
C)representational
D)behavioral-descriptive
E)traditional

Question 47

When conducting selection interviews, Kirsten has a list of prepared questions from which she does not deviate.She asks all job candidates the same questions in the same order.Kirsten uses a(n) _________ interview.

A)structured
B)probing
C)semistructured
D)closed-ended
E)traditional

Question 48

"Can you explain what you would do if a customer needed to discuss an error in her invoice?" represents what type of interview questions?

A)hypothetical
B)closed-ended
C)representational
D)probing
E)traditional

Question 49

In an interview, you are asked, "A subordinate runs into your office screaming mad at another employee.How would you handle this problem?" This is an example of a(n) ________ question.

A)closed-ended
B)probing
C)operational
D)hypothetical
E)general

Question 50

When conducting selection interviews, Jane has a list of prepared questions that she asks each candidate.However, she also finds it useful to ask some unplanned questions when the candidate mentions something interesting or when it seems appropriate to gather more information.Jane uses a(n) _________ interview.

A)probing
B)unstructured
C)semistructured
D)open-ended
E)traditional

Question 51

When conducting selection interviews, Abigail likes to ask questions like "What would you do if a customer requested a refund on a product one year after the product was purchased?" Abigail is asking _______ questions.

A)probing
B)unstructured
C)closed-ended
D)hypothetical
E)traditional

Question 52

When conducting selection interviews, Philip likes to ask questions like "Tell me what you know about the company" and "Tell me what you like most about your current job." Phillip is asking _______ questions.

A)hypothetical
B)unstructured
C)open-ended
D)closed-ended
E)traditional

Question 53

Drug testing must be done systematically in one of two forms, which are _______ or ________.

A)random, universal
B)random, meticulous
C)universal, singular
D)universal, competitive
E)meticulous, random

Question 54

"Based on what you said earlier, you have a lot of experience in customer service.How have you handled irate customers in the past?" would be an example of what type of interview questions?

A)hypothetical
B)closed-ended
C)representational
D)probing
E)traditional

Question 55

_______ questioning requires the job candidate to describe what he or she would do in a given situation.

A)Probing
B)Close-ended
C)Hypothetical
D)Open-ended
E)Optional

Question 56

An important focus of the candidate interview process should be to determine:

A)general lifestyle of the candidate
B)detailed knowledge of the position and the skills required
C)fit between the person, the job, and the organization
D)the candidate with the most future potential
E)the validity of the candidate's job history

Question 57

In the ________ interview, the interviewer might start with some preplanned questions and then finish with free-flowing conversation.

A)tempered
B)reversed
C)identifier
D)semistructured
E)prepatterned

Question 58

When conducting selection interviews, Marc likes to ask questions like "Describe a time when you had to lead a team but had no formal authority." Marc is asking _______ questions.

A)structured
B)hypothetical
C)probing
D)behavioral-descriptive
E)traditional

Question 59

When conducting selection interviews, Conor does not prepare questions.He prefers to greet each job candidate and allow the interview to develop organically.He says he likes to have more of a "conversation" than an interview with each candidate.His questions to each candidate are different.Conor uses a(n) _________ interview.

A)open-ended
B)unstructured
C)semistructured
D)probing
E)traditional

Question 60

Rather than give his delivery drivers a drug test before allowing them to drive each day, Eric has each driver undergo a medical exam that includes testing their individual reaction time.Eric is giving his drivers a(n) ________ test.

A)physical skills
B)fit for duty
C)genetic
D)interest
E)social

Question 61

It is unnecessary, as part of a good selection process, to minimize litigation due to "negligent hires."

Question 62

Part of the selection process involves determining the "personality-job fit."

Question 63

Reference checks, if completed during the selection process, usually have the following characteristics EXCEPT:

A)Provide information from previous companies on dates of employment and positions
B)Generally only provide positive reports on the candidate
C)Personal references are usually hand-picked by the candidate
D)Generally will provide detailed information on previous performance
E)Provide minimal information on the candidate's background

Question 64

Construct validity measures a trait that is not directly observable.

Question 65

"What is your maiden name?" is an appropriate question to ask a job candidate.

Question 66

Which of the following statements about Web searches is incorrect?

A)Googling a candidate's name is becoming a standard practice in many modern companies
B)Companies will most likely not complete a Web search on candidates
C)Most legal opinions favor the employer concerning a "violation of privacy" from a Web search.
D)Many of today's companies are very technologically savvy.
E)Nearly two thirds of businesses worldwide have some policies on social media use in the workplace.

Question 67

What is the main reason to do a background check?

A)Recruit new candidates
B)Find potential medical problems
C)Analyze physical strength
D)Prevent negligent hires
E)See how long the candidate has lived in the area

Question 68

When conducting a selection interview, Maria described the job to the candidate and answered the candidate's questions about the job.Then Maria asked whether the candidate was still interested in the job.The candidate was no longer interested.Maria thanked the candidate for coming in and closed the interview.Maria's interview ended at the ________ step.

A)open the interview
B)present the realistic job preview
C)ask your questions
D)behavioral question
E)analysis

Question 69

The process of choosing the best qualified applicant recruited for a job is known as selection.

Question 70

What law gives employers the limited right to do credit checks?

A)Civil Rights Act of 1964
B)Fair Trade Act
C)Credit Analysis Reporting Act
D)Equal Employment Opportunity Act
E)Fair Credit Reporting Act

Question 71

Whether or not a criminal history can keep individuals from being hired depends on:

A)whether or not the position they apply for involves working with children.
B)how long ago the conviction occurred, the nature of the conviction, and the type of job for which they are applying.
C)whether or not the position they apply for involves handling money.
D)the laws in the state in which they reside.
E)the level of the job.

Question 72

Acme Global uses four different selection tests: an honesty test, a skills test, a cognitive ability test, and an interview.To become a finalist, a job candidate must first score highly on the honesty test.After that, the candidate must score at least 50 on both the skills and cognitive ability tests.Once those are passed, the candidate must pass the interview to become a finalist for the job.Acme Global is using a(n) __________ selection model.

A)open-ended
B)multiple-hurdle
C)compensatory
D)inquiry
E)analysis

Question 73

What selection model allows an individual to do poorly on one test but make up for that poor grade by doing much better on other tests?

A)High-interest model
B)Compensatory model
C)Multiple-hurdle model
D)Observational-justice model
E)Secondary-interest model

Question 74

Acme Global uses four different selection tests: an honesty test, a skills test, a cognitive ability test, and an interview.Each test is worth 25 points.To become a finalist, a job candidate must get an average score of 75 on the four tests.Acme Global is using a(n) __________ selection model.

A)inquiry
B)multiple-hurdle
C)compensatory
D)closed-ended
E)analysis

Question 75

On an application form, an employer can ask about a person's marital status.

Question 76

Credit checks are useful during the hiring process because they can reveal:

A)habits of personal responsibility.
B)a pattern of failure to live up to credit obligations.
C)historical data or previous patterns of employment and criminal history.
D)All of the statements are correct
E)None of the statements are correct

Question 77

In the __________, candidates must pass one test for employment before being eligible to move on to the next test.

A)Compensatory selection model
B)Gauge re-gauge model
C)Predefined selection model
D)High-interest model
E)Multiple-hurdle model

Question 78

When preparing for the interview, what should be your first step?

A)Plan the type of interview
B)Prepare a realistic job preview
C)Review the job description and specifications
D)Develop questions for all candidates
E)Decide which candidates to interview

Question 79

If a test is not reliable, it can't be valid.

Question 80

"Do you own your home or are you renting it?" is an appropriate question to ask a job candidate.