Deck 14: Global Issues for Human Resource Managers

Question 1

_______ refers to companies conducting business worldwide without boundaries.

A)Trade bloc
B)Global village
C)Expatriate
D)Offshoring
E)Outsourcing

Answer 1

B

Question 2

Major HR laws tend to be in the areas of:

A)labor relations, compensation, benefits.
B)staffing, labor relations, disciplinary action/termination.
C)staffing, labor relations, compensation.
D)labor relations, compensation, disciplinary action/termination.
E)None of the above

Answer 2

B

Question 3

Whenever Abigail asks her manager how to do a task, her manager responds that Abigail should perform the task as she sees fit.There are no guidelines for most tasks and Abigail learns about the job as she works.It appears the ________ dimension of cultural diversity is low at Abigail's organization.

A)societal collectivism
B)uncertainty avoidance
C)gender differences
D)in-group collectivism
E)individualism

Answer 3

B

Question 4

Along with the creation of an international presence, ____ major function(s) of HRM must become more complex.

A)two
B)some
C)every
D)no
E)one

Question 5

Samantha's organization keeps a large amount of raw materials in stock to guard against market fluctuations.It appears the ________ dimension of cultural diversity is high at Samantha's organization.

A)assertiveness
B)power distance
C)in-group collectivism
D)uncertainty avoidance
E)individualism

Question 6

The major factor increasing the complexity of the business environment is the:

A)addition of competitors.
B)globalization of markets.
C)increased barriers to entry.
D)reduced number of suppliers.
E)increased number of suppliers

Question 7

Yelena's organization has a separate lunch room for executives.It appears the ________ dimension of cultural diversity is high at Yelena's organization.

A)assertiveness
B)power-distance
C)gender differences
D)uncertainty avoidance
E)individualism

Question 8

Ashley just won the employee of the year award.The organization had a big ceremony and Ashley gave a speech.It appears the ________ dimension of cultural diversity is high at Ashley's organization.

A)assertiveness
B)future orientation
C)gender differences
D)individualism
E)power-distance

Question 9

Cultures with a long-term orientation value:

A)value saving
B)thrift
C)All options are correct
D)future goals
E)individual achievement

Question 10

At Craig's organization, sales people receive their commissions immediately after a sale closes.The manager keeps a large amount of cash on hand and pays the commissions as soon as the customer leaves the store.It appears the ________ dimension of cultural diversity is high at Craig's organization.

A)assertiveness
B)short-term orientation
C)societal collectivism
D)power-distance
E)individualism

Question 11

According to Hofstede's Model of National Culture, ________ is the degree to which societies accept that inequalities in well-being among members of the society are the result of differences in their individual abilities, both physical and intellectual, and their social status.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 12

Neal's organization provides more paid vacation time than most organizations to allow employees to enjoy life outside work and maintain good relationships with friends and family members.It appears the ________ dimension of cultural diversity is high at Neal's organization.

A)assertiveness
B)nurturing
C)societal collectivism
D)uncertainty avoidance
E)individualism

Question 13

According to Hofstede's Model of National Culture, societies where inequalities are allowed to continue and grow are high in _________.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 14

According to the _________ Act, U.S.-based or U.S.-listed companies cannot bribe foreign officials in exchange for business.

A)Foreign Corrupt Practices
B)Expatriate
C)Homeland Security
D)Civil Rights
E)Family Medical Leave

Question 15

At John's organization, the annual sales prize is very important.Sales people work hard and compete against one another for the prize.It appears the ________ dimension of cultural diversity is high at John's organization.

A)assertiveness
B)future orientation
C)power-distance
D)uncertainty avoidance
E)individualism

Question 16

__________ are groups of countries who form an association for the purpose of facilitating movement of goods across national borders.

A)Outsourcing
B)Trade blocs
C)Expatriates
D)Parochialism
E)Onshoring

Question 17

The primary purpose of __________ is to open trade for the benefit of all.

A)trade blocs
B)the global village
C)the World Trade Organization
D)offshoring
E)outsourcing

Question 18

All employees who work in the United States or its territories are protected by ____ laws.

A)All choices are correct
B)Title VII
C)ADEA
D)ADA
E)None of the choice are correct

Question 19

Amanda's organization seems to have rules for everything.The policy manual and employee handbook are very long and specific about what employees can and cannot do.It appears the ________ dimension of cultural diversity is high at Amanda's organization.

A)assertiveness
B)power-distance
C)future orientation
D)uncertainty avoidance
E)individualism

Question 20

The U.S.population is approximately _____, a small fraction of the world population of ____.

A)300 million; 7 million
B)320 thousand; 7 million
C)400 million; 6 billion
D)320 million; 7 billion
E)220 million; 5 billion

Question 21

According to Hofstede's Model of National Culture, a culture with high _________ is one in which the members of society feel uncomfortable with ambiguity.

A)long-term orientation
B)power-distance
C)individualism
D)collectivism
E)uncertainty avoidance

Question 22

According to Hofstede's Model of National Culture, a culture with a(n) _________ values saving, thrift, and persistence in working toward and reaching future goals.

A)long-term orientation
B)power-distance orientation
C)individualist orientation
D)short-term orientation
E)collectivist orientation

Question 23

According to Hofstede's Model of National Culture, in a culture with a(n) _________ there is little intent to save for the future and a focus on relatively quick results.

A)long-term orientation
B)power-distance orientation
C)individualist orientation
D)short-term orientation
E)collectivist orientation

Question 24

Which of the following is NOT an advantage of parent-country nationals?

A)Generally have a better understanding of the organization, strategy, structure, and culture of the business
B)Allows managers to gain international experience
C)More effective communication with parent-country management
D)Minimizes language and culture problems
E)All of the choices are correct

Question 25

According to Hofstede's Model of National Culture, cultures high on________ value relationships with others, interaction over winning, quality of life, and concern for others.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 26

According to Hofstede's Model of National Culture, ________ cultures value self-expression and believe that people should be judged on their personal achievements.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 27

According to Hofstede's Model of National Culture, the saying "The best things in life are free" indicates a culture high on the dimension of ________.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 28

Which of the following is an advantage of host-country nationals?

A)Loyalty to the country may outweigh loyalty to the company
B)May be more advantageous than parent-country managers due to similar culture and/or language with host
C)Compensation is generally easier, based on local pay scale
D)More effective communication with parent-country management
E)All the choices are correct

Question 29

Macy is English and works for a U.S.-based company in England.Macy is a ________.

A)parent- (home-) country national
B)third-country national
C)host-country national
D)domestic national
E)double national

Question 30

According to Hofstede's Model of National Culture, ________ cultures believe that the group is the primary unit of value.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 31

According to Hofstede's Model of National Culture, cultures high on________ value performance/winning, competition, and success.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 32

To be successful in a global workforce, managers need to have all of the following skills except:

A)engineering thinking skills
B)human relations skills
C)conceptual and design skills
D)understanding of different cultures
E)None of the above

Question 33

Heather is American and works for a U.S.-based company in Brazil.Heather is a __________.

A)Parent- (home-) country national
B)Third-country national
C)Host-country national
D)Domestic national
E)Double national

Question 34

Heather is American and works for a Singapore-based company in India.Heather is a _______.

A)parent- (home-) country national
B)third-country national
C)host-country national
D)domestic national
E)double national

Question 35

According to Hofstede's Model of National Culture, societies where inequalities between people are not accepted are low in _________.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 36

According to Hofstede's Model of National Culture, cultures high on________ value heroes and material rewards.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 37

According to Hofstede's Model of National Culture, the saying "He who dies with the most toys wins" indicates a culture high on the dimension of ________.

A)assertiveness
B)power-distance
C)individualism
D)collectivism
E)nurturing

Question 38

According to Hofstede's Model of National Culture, cultures with low _________ will not spend as much societal effort to protect their citizens.

A)long-term orientation
B)power-distance
C)individualism
D)collectivism
E)uncertainty avoidance

Question 39

_______ are people who happen to have a skill set needed in an international assignment but who are not citizens of either the home or host country.

A)Parent- (home-) country nationals
B)Third-country nationals
C)Host-country nationals
D)Domestic nationals
E)Double nationals

Question 40

Julie is from Singapore and works for a Singapore-based organization in Nepal.Julie is a _______.

A)Parent- (home-) country national
B)Third-country national
C)Host-country national
D)Domestic national
E)Double national

Question 41

During the _____ phase of culture shock, expatriates may be frustrated constantly with how different things are in the new country.

A)honeymoon
B)adaptation
C)culture shock
D)depression or hostility
E)exploration

Question 42

Myra will be moving to London as part of an expatriate assignment.Rather than try to figure out how to add on to Myra's compensation, the organization decides to pay her as if she was a member of their London workforce.It appears Myra will be paid under the _________ approach to expatriate compensation.

A)balance sheet
B)split-pay
C)negotiation
D)localization
E)equalization

Question 43

During the _____ phase of culture shock, expatriates begin to ask "why can't they do things the same way as they are done at home?"

A)honeymoon
B)adaptation
C)culture shock
D)depression or hostility
E)exploration

Question 44

Acme Global is sending Sofia on an expatriate assignment.Sofia will receive all of her pay in the host country currency.It appears Acme Global is using the _________ approach to expatriate compensation.

A)balance sheet
B)split-pay
C)lump sum
D)localization
E)equalization

Question 45

__________is the process of shuttering operations in other countries and bringing work back to the home country.

A)Onshoring
B)Trade blocs
C)Expatriate
D)Outsourcing
E)Parochialism

Question 46

Acme Global is sending Alysha on an expatriate assignment.Alysha will continue to receive the same amount of pay but will also receive an allowance in the host country currency to help her with expenses.It appears Acme Global is using the _________ approach to expatriate compensation.

A)balance sheet
B)split-pay
C)lump sum
D)localization
E)equalization

Question 47

__________is an employee who leaves their home country to go work in another country.

A)Host-country national
B)Expatriate
C)Trade national
D)Onshorer
E)Offshorer

Question 48

During the _____ phase of culture shock, expatriates may avoid doing anything that requires getting involved in the culture of the country.

A)honeymoon
B)adaptation
C)culture shock
D)depression or hostility
E)exploration

Question 49

During the _____ phase of culture shock, expatriates start to feel "normal" in their everyday activities.

A)honeymoon
B)adaptation
C)culture shock
D)exploration
E)depression or hostility

Question 50

Acme Global recognizes that different employees have different compensation needs when on expatriate assignments.Some may need compensation to pay for their children's education.Others may work in areas where they must pay high taxes.To avoid having to design an individualized pay package for every employee, Acme Global gives every expatriate employee a set amount for extra expenses.It appears Acme Global is using the _________ approach to expatriate compensation.

A)balance sheet
B)split-pay
C)lump sum
D)localization
E)equalization

Question 51

Which of the following is an advantage of parent-country nationals?

A)Minimizes language and culture problems
B)Allows managers to gain international experience
C)Compensation is generally easier and is based on local pay scale
D)Less expensive than moving someone to the country
E)Better understanding of local business laws, culture, and customs

Question 52

Acme Global is sending Benjamin on an expatriate assignment.Benjamin will receive 60% of his pay in the host country currency and 40% of his pay in his home country currency.It appears Acme Global is using the _________ approach to expatriate compensation.

A)balance sheet
B)split-pay
C)lump sum
D)localization
E)equalization

Question 53

Which of the following is an advantage of third-country nationals?

A)Minimizes language and culture problems
B)Allows managers to gain international experience
C)Compensation is generally easier and is based on local pay scale
D)May be less expensive than either parent- or host-country managers
E)All of the choice are correct

Question 54

When Acme Global asked Tamera to relocate to the company's newest foreign plant, it paid her a salary equal to what she was making in the United States and gave her an allowance for extra expenses.It appears Acme Global is using the _________ approach to expatriate compensation.

A)balance sheet
B)split-pay
C)negotiation
D)localization
E)equalization

Question 55

Acme Global recognizes that different employees have different compensation needs when on expatriate assignments.Therefore, it has a compensation specialist sit down with each employee before the assignment to work out how the employee will be compensated.It appears Acme Global is using the _________ approach to expatriate compensation.

A)lump sum
B)split-pay
C)negotiation
D)localization
E)equalization

Question 56

During the _____ phase of culture shock, everything is interesting and new.Expatriates feel like they are on an adventure.

A)honeymoon
B)adaptation
C)culture shock
D)exploration
E)depression or hostility

Question 57

Laura accepted a temporary expatriate assignment.Since she will be keeping her apartment in her home country and getting a temporary apartment in her host country, she asked to be paid partly in her home-country currency and partly in her host-country currency.Laura is requesting the ________ approach to expatriate compensation.

A)balance sheet
B)split-pay
C)lump sum
D)localization
E)equalization

Question 58

Jordan is tasked with developing a repatriation program.She should include which activity as part of the repatriation?

A)Re-entry training, including culture training.
B)All of the options are correct.
C)Job placement into a position commensurate with the employee's level of expertise.
D)Show appreciation for the employee's international service and facilitate knowledge transfer with others who may benefit from a better understanding of the host country and its culture.
E)None of the options are correct

Question 59

What percentage of international assignments fail mainly due to the inability to adapt to cultural differences?

A)75 percent
B)50 percent
C)33 percent
D)10 percent
E)22 percent

Question 60

__________is the process of hiring another organization to do work that was previously done within the host organization.

A)Trade blocs
B)Parochialism
C)Onshoring
D)Expatriate
E)Outsourcing

Question 61

Compensating your global workforce includes all of the following except:

A)pay
B)incentives
C)promotions
D)benefits
E)equalization

Question 62

According to Hofstede's Model of National Culture, the saying "The best things in life are free" indicates a culture high on the dimension of assertiveness.

Question 63

Business skills are similar in most countries, regardless of laws, regulations, and business structures.

Question 64

_____ is a common method to manage expatriate compensation in which the organization continues to pay the individual at a rate equivalent to their home country salary.

A)Split-pay approach
B)Localization approach
C)Balance sheet approach
D)Negotiation approach
E)Equalization approach

Question 65

You are an American citizen working in America for a German company.You are an example of a third-country national.

Question 66

Acme Global is sending Emma on a two-month expatriate assignment.Emma will receive one check to cover her pay for the entire assignment.It appears Acme Global is using the _________ approach to expatriate compensation.

A)balance sheet
B)split-pay
C)lump sum
D)localization
E)equalization

Question 67

Evidence shows that expatriates will fit into a culture better if their personality traits match up well with the culture's most significant characteristics.

Question 68

Trade blocs are groups of countries who form an association for the purpose of facilitating movement of goods across national borders.

Question 69

Each dimension of Hofstede's Model of National Culture is measured on a scale of 0 to 50.

Question 70

Parochialism means one has the ability to recognize individual differences.

Question 71

Companies prefer expatriates without previous international experience in order to help their employees learn more about the company.

Question 72

Putting employees from two differing cultures together to accomplish a task is likely to fail unless they are given cultural training.

Question 73

The global village refers to companies conducting business worldwide without boundaries.

Question 74

Eric's company is considering moving into a new country.Before they can do so, Eric must look into factors that may affect the benefits of the new location.Which of the following would not affect the new benefits program?

A)Living conditions
B)Government laws
C)Healthcare
D)Average retirement age
E)None of the choices are correct

Question 75

If Pam values competition and winning, she exhibits the feminine (or nurturing) dimension of Hofstede's Model of National Culture.

Question 76

According to Hofstede's Model of National Culture, the saying "He who dies with the most toys wins" indicates a culture high on the dimension of assertiveness.

Question 77

According to the Foreign Corrupt Practices Act, U.S.-based or U.S.-listed companies cannot bribe foreign officials in exchange for business.

Question 78

As companies begin to operate in multiple markets, HR managers should be concerned with complying with only home-country legal requirements.

Question 79

Acme Global is sending Olivia on an expatriate assignment.Olivia met with a compensation specialist at Acme Global to determine how she will be paid.It appears Acme Global is using the _________ approach to expatriate compensation.

A)balance sheet
B)negotiation
C)lump sum
D)localization
E)equalization

Question 80

The purpose of the World Trade Organization is to open trade for the benefit of all.