Deck 3: Managing Diversity in a Global Environment

Question 1

Which of the following replaced the General Agreement on Tariffs and Trade (GATT)?

A)AFTA-DR
B)NATTA
C)WTO
D)UNASUR

Answer 1

C

Question 2

A direct tax on imports to make them more expensive is known as ____________.

A)Tariffs
B)Embargos
C)Subsidies
D)Quotas

Answer 2

A

Question 3

Which of the following is a company owned and controlled by another company?

A)Multinational
B)Parent company
C)Global company
D)Subsidiary

Answer 3

D

Question 4

Which trade barrier uses a tax method?

A)Tariffs
B)Quotas
C)Embargos
D)Subsidies

Question 5

Kayla works for Cellular World Company and created a Mobile Advertisement for the newest version of the U-Phone.Kayla is based in the United States but developed the product for use worldwide.Citizens of other countries found the ads offensive and improper.In this scenario,by showing the American-made ad all over the world,Kayla was showing _________.

A)Parochialism
B)Ethnocentrism
C)Insensitivity
D)Bias

Question 6

Which of the following is not considered to be a trade barrier?

A)Dumping
B)Embargo
C)Quota
D)Tariffs

Question 7

A(n)____ company has ownership in operations in two or more countries.

A)International
B)Global
C)Multinational
D)Ethnocentric

Question 8

Free trade decreases ______.

A)Competition
B)Purchasing power
C)Standard of living
D)Cost of housing

Question 9

_____ is the buying and selling of goods and services among different countries.

A)Global village
B)Global business
C)Multination corporation
D)Embargo

Question 10

The major factor increasing the complexity of the environment is the _______.

A)Amount of diversity in the world
B)Globalization of markets
C)Amount of rules and regulations to be followed
D)Increasing number of companies

Question 11

____________ are a total ban on the importing of a product from one or more countries.

A)Embargos
B)Trade agreements
C)Subsidies
D)Tariffs

Question 12

Which of the following is NOT a trade barrier?

A)Embargos
B)Tariffs
C)Subsidies
D)Dumping

Question 13

Which of the following companies are based primarily in one country but transact business in other countries?

A)International companies
B)Multinational companies
C)Subsidies
D)Franchises

Question 14

A ____________ company eliminates artificial geographic boundaries by not having a singular national headquarters.

A)Global
B)International
C)Subsidiary
D)Transnational

Question 15

A company selling products in one country at a high profit,and selling the products in another country at a loss,with intentions of driving out competitors,is said to be:

A)Diversifying
B)Protective
C)Dumping
D)Cheating

Question 16

Kayla works for Cellular World Company and created a Mobile Advertisement for the newest version of the U-Phone.Kayla is based in the United States and received a phone call from a counterpart in Germany.Kayla told the person on the phone that American engineering and quality was better than German engineering,and that they should revise their processes and operations to match those of the plant in America.Kayla is showing _____.

A)Parochialism
B)Bias
C)Ethnocentrism
D)Favoritism

Question 17

_____________ set a limit on the number or volume of a product that can be imported or exported during a set period.

A)Subsidies
B)Tariffs
C)Quotas
D)Embargos

Question 18

Government grants,loans,and tax breaks given to domestic companies are considered to be _________.

A)Quotas
B)Subsidies
C)Tariffs
D)Embargos

Question 19

____ decrease the supply of products and cause higher prices of imported products.

A)Tariffs
B)Embargos
C)Subsidies
D)Quotas

Question 20

If Smith and Wesson attempted to sell handguns directly to a distributor in another country,they would most likely be stopped by a(n)_________.

A)embargo
B)quota
C)subsidy
D)tariff

Question 21

The _______________ is the difference between the value of the products a country exports and the value of the products it imports.

A)Exchange rate
B)Balance of trade
C)Standard of living
D)Purchasing power

Question 22

The six methods of taking a business global encompass ______.

A)Global sourcing
B)Diversity
C)Trading
D)Quality management

Question 23

Which of the following is not one of the six major business processes that differ between internationals and MNCs?

A)Technology and R&D
B)Strategy
C)Marketing
D)Practices

Question 24

An agreement to share resources that does not necessarily involve creating a new company is a ___.

A)Joint venture
B)Direct investment
C)Strategic alliance
D)Contracting

Question 25

The buying and building of operating facilities in a foreign country is a ______.

A)Joint venture
B)Strategic alliance
C)Direct investment
D)Global manufacturing decision

Question 26

After completing college,if you were interested in special project management in foreign countries,you should contact a ____________ firm.

A)licensing
B)global sourcing
C)international marketing
D)strategic alliance

Question 27

A domestic company cannot become global by ______.

A)Importing
B)Contracting
C)Setting embargos
D)Direct investments

Question 28

Which of the following is most characteristic of multinational corporations?

A)Strategic alliances and joint ventures
B)Licensing and franchising
C)Direct investment
D)Importing

Question 29

A ____ is created when two or more firms share ownership of a new company.

A)Joint venture
B)Strategic alliance
C)Direct investment
D)Contract

Question 30

Free trade does not directly increase which of the following?

A)Choices
B)Competition
C)Purchasing power
D)Exchange rates

Question 31

KFC gets more than twice as much revenue from _____,as from the United States.

A)China
B)Tokyo
C)Japan
D)Mexico

Question 32

The relative cost of a product in different countries refers to ________.

A)Purchasing power
B)Balance of trade
C)Standard of living
D)Exchange rate

Question 33

In a direct investment,all of the profit comes from the ______.

A)Parent company
B)Foreign subsidiary
C)Domestic business
D)Multinational corporation

Question 34

Licensing and franchising are also known as _____

A)Contract manufacturing
B)Diversification
C)Cooperative contracts
D)Investments

Question 35

There have been studies showing children deprived of Vitamin C in American elementary schools."Sweeties",a company which produces oranges,has been given money from the U.S.government to market and produce more of their product.What are they receiving?

A)Embargos
B)Quotas
C)Tariffs
D)Subsidies

Question 36

The _______________ is how much of one country's currency one gets for that of another country.

A)Balance of trade
B)Purchasing power
C)Standard of living
D)Exchange rate

Question 37

A country exporting more than it imports runs a:

A)Trade surplus
B)Trade deficit
C)Balance of trade
D)Embargo

Question 38

ASEAN stands for:

A)Association of Southeast Asian Nations
B)Association of Standard Ethics in Asian Nations
C)All South East Asian Nations
D)Alliance of Southeastern Asian Nations

Question 39

A country decides to put a direct tax on imported jewelry in order to encourage citizens to purchase jewelry from their own country.What concept is at work in this situation?

A)Tariffs
B)Quotas
C)Subsidies
D)Embargos

Question 40

Which of the following refers to the level of wealth,comfort,material goods,and necessities available to a certain socioeconomic class in a certain geographical area?

A)Purchasing power
B)Balance of trade
C)Standard of living
D)Exchange rate

Question 41

All the following are consequences of stereotyping except ____________.

A)Productivity to organizations
B)Decreased individual performance
C)Resistance to change effort
D)Conformance with company rules

Question 42

The Executive Leadership Council says there is a link between ______ and _______.

A)Affirmative action;organizational culture
B)Leadership styles;diversity in the workplace
C)A diverse workplace;innovation
D)Discrimination;corporate social responsibility

Question 43

Workplace diversity includes __________.

A)Employees
B)Customers
C)Employees and customers
D)Employees,customers,and third party vendors

Question 44

___ is the variety of people with different group identities within the same workplace.

A)Diversity
B)Global business
C)Ethnocentrism
D)Cultural variety

Question 45

Affirmative action is purposeful steps to create _____ opportunities for minorities and women.

A)Equal
B)Employment
C)Diverse
D)Better

Question 46

All the following are benefits of diversity training except ___________.

A)Increased stereotyping
B)Viewing people as individuals
C)Realizing that diversity improves teamwork
D)Builds acceptance of differences

Question 47

Though Affirmative Action is still in place,many companies have abandoned the practice in favor of ___________.

A)quotas
B)heuristics
C)gender based hiring
D)valuing diversity

Question 48

According to Executive Leadership Council (ELC),diverse workplaces _______.

A)Decrease profit maximizing ability
B)Don't have sensitivity to develop new products and services
C)Create a dysfunctional group
D)Increase creativity

Question 49

Which of the four types of diversity face the most discrimination?

A)Age
B)Sex
C)Race/Ethnicity
D)Disability

Question 50

Affirmative action is ___________.

A)An increased awareness of diversity
B)A purposeful action to create employment opportunities for minorities and women
C)Being used by most organizations
D)A purposeful action to have equal numbers of all races within organizations

Question 51

________ is defined as a mental or physical impairment that substantially limits one or more major life activities.

A)Handicap
B)Incapability
C)Disability
D)Constraint

Question 52

Mark is having a hard time doing his job that requires multitasking.Mark likes to focus on one task at a time,whereas his younger coworkers like to multitask.As a manager you recognize this situation as _______.

A)Generational differences
B)Laziness
C)Glass ceiling
D)Congruence

Question 53

________ is illegal because it gives unfair treatment to diversity groups in employment decisions.

A)Diversity
B)Affirmative action
C)Discrimination
D)Glass ceiling

Question 54

Which of the following is not a type of workforce diversity?

A)Organizational structure
B)Age
C)Disability
D)Sex

Question 55

Which decision listed below can involve discrimination?

A)Coaching
B)Following up
C)Gainsharing
D)Hiring

Question 56

In order to promote diversity,one must follow ________.

A)Corporate policy
B)EEO laws
C)Workplace diversity regulations
D)NAFTA regulations

Question 57

A ______ can be executed to see the records of diverse group hiring and efforts made to help the groups succeed.

A)Human resource audit
B)Corporate culture audit
C)Hiring audit
D)Diversity audit

Question 58

All of the following are methods for managing diversity except ____________.

A)Policies
B)Practices
C)Licensing
D)Training

Question 59

Sarah has been with an organization for 10 years and is considered a highly knowledgeable employee that is a valuable asset to the organization.However,every time she tries to apply for a promotion for which she is well qualified,she has been declined.Sarah is experiencing ___________.

A)Glass ceiling
B)Affirmative action
C)Expatriates
D)Maximum leveling

Question 60

"Other types of diversity" does not include ____________.

A)Social status
B)Religious
C)Knowledge
D)Behavioral

Question 61

A new country,Uute,has formed with an overall homogenous population.Freedom is very important to the Uutans and they have worked strenuously to be recognized for decades.The economy is booming,so citizens have started to enjoy extravagant lifestyles.Savings accounts are small and relatively uncommon.How would Project GLOBE describe the extravagant lifestyles led by the Uutans?

A)Low in uncertainty avoidance
B)High in power distance
C)Low in future orientation
D)High in performance orientation

Question 62

A new country,Uute,has formed with an overall homogenous population.Freedom is very important to the Uutans and they have worked strenuously to be recognized for decades.The economy is booming,so citizens have started to enjoy extravagant lifestyles.Savings accounts are small and relatively uncommon.Citizens are quick to identify themselves as Uutans and this extends to their work life as well.What is this quality?

A)Societal collectivism
B)Future orientation
C)In-group collectivism
D)Assertiveness

Question 63

Which one of the following is considered a myth regarding the older workforce?

A)They care more about the quality of their work.
B)They are less likely to quit.
C)They have fewer injuries on the job.
D)They are not capable of learning new technology.

Question 64

The United States is an example of a country with high _________ and low ____________.

A)Performance orientation;power distance
B)Assertiveness;performance orientation
C)Gender differences;power distance
D)In-group collectivism;gender differences

Question 65

You live and work in a global village,with multicultural workplaces being managed by _______.

A)International Employees
B)MNCs
C)Domestic Companies
D)Global companies

Question 66

A multinational company can have partial or full ownership of operations in another country.

Question 67

Which of the following is not one of the five cultural dimensions as defined by Hofstede?

A)Uncertainty avoidance vs.uncertainty acceptance
B)Performance orientation vs.humane orientation
C)Assertiveness vs.nurturing
D)Individualism vs.collectivism

Question 68

Which of these GLOBE dimensions does not fit with Hofstede's definition of collectivism?

A)High societal collectivism
B)Low performance orientation
C)Low societal collectivism
D)High performance orientation

Question 69

All the following are traits of ethnicity except:

A)Skin color
B)Customs
C)Allegiances
D)Cultural background

Question 70

Citizens of a highly humane society are _______.

A)Fair and caring
B)Uncomfortable with risk
C)Proud of team membership
D)Invested in the future

Question 71

Cultures with high in-group collectivism are proud of which of these qualities?

A)Performance
B)Teamwork
C)Leadership
D)Membership

Question 72

Export standards are often set to protect the health and safety of citizens,but they are also used like an embargo to ban imports.

Question 73

The capability to manage ______ has become one of the most important skills for global leaders.

A)International employees
B)MNCs
C)Diversity
D)Effectively

Question 74

Gender differences are defined as ___________.

A)Gender roles that are unconventional internationally
B)People having great gender role differences in the workplace and society as a whole
C)People being uncomfortable with members of the opposite gender
D)Women having greater influence in their own culture

Question 75

What is the most important factor in determining the success or failure of an international job assignment?

A)Work experience of expatriate
B)Expatriates knowledge of language and culture of the new location
C)Length of training before assignment
D)Ease of adjustment for the expatriate and their family to foreign culture

Question 76

Protectionism refers to trade barriers to protect domestic companies and their workers from foreign competition.

Question 77

Risk is a great concern for _________ cultures.

A)Uncertainty-avoidance
B)Long-term
C)Short-term
D)Uncertainty-acceptance

Question 78

In order to be a subsidiary of a company,the subsidiary must be located in a different country than the controlling company.

Question 79

A domestic company conducts business in more than one country.

Question 80

A new country,Uute,has formed with an overall homogenous population.Freedom is very important to the Uutans and they have worked strenuously to be recognized for decades.The economy is booming,so citizens have started to enjoy extravagant lifestyles.Savings accounts are small and relatively uncommon.Hofstede would classify Uute as having an individualistic culture.How would Project GLOBE describe this quality?

A)High in performance orientation
B)Low in societal collectivism
C)Low in power distance
D)High in assertiveness