Deck 1: Operations and Supply Chain Strategy for Competitiveness

Question 1

Value can be added to an entity in all the following ways,EXCEPT:

A)Altering
B)Facilitating
C)Storing
D)Transporting

Answer 1

Facilitating

Question 2

A renovation activity is any physical entity accompanying a transformation that adds value.

Answer 2

False

Question 3

Inputs in a bank's production system may include:

A)Loan default rates and the environment
B)Interest rates and wage rates
C)Checks and deposits
D)Federal Reserve decisions and the economy

Answer 3

Checks and deposits

Question 4

Which of the following is NOT considered a characteristic of a service?

A)Intangible
B)Labor-intense production
C)Quality difficult to measure
D)Delayed consumption

Question 5

Customization occurs when

A)Products or services are world-class,suitable for most markets
B)Products or services are offered on a made-to-order basis
C)Products or services are developed with several options
D)None of the above

Question 6

Which of the following is among the six major elements of a production system? Check all that apply.

A)Inputs
B)Output
C)Monitoring and legislative compliance
D)Inventory

Question 7

A purposeful collection of people,objects,and procedures for operating within an environment is known as a(n):

A)Operation
B)Sub-system
C)System
D)Sub-operation

Question 8

A distinction between normal goods and information/knowledge is that

A)Normal goods wear out,but information/knowledge does not
B)Information/knowledge can be given or sold to many others
C)Information/knowledge is subject to diminishing returns,but physical outputs are subject to increasing returns
D)Both A and B

Question 9

A system is defined as a purposeful collection of people,objects,and procedures for operating within an environment.

Question 10

Bartmess and Cerny (1996)identify three elements of a core capability that hinders imitation;which of the following is NOT one of these elements?

A)It is complex and requires organizational learning over a period of time
B)It is based on multiple functional areas,both internal and external to the organization
C)It is a result of how the functions interact
D)It is based on the skills/knowledge within the functions themselves

Question 11

Which of the following is NOT a mass customization strategy?

A)Adaptive customizers
B)Transparent customizers
C)Cosmetic customizers
D)Flexible customizers

Question 12

Generally speaking,products are characterized by immediate consumption.

Question 13

Sub-optimization occurs when one part of the system is improved to the detriment of other parts of the system.

Question 14

Which of the following is NOT an advantage of rapid response?

A)First-mover advantage
B)Elimination of overhead
C)Improved morale and communication
D)Sharper focus on the customer

Question 15

Operations only include those activities associated specifically with the production system.

Question 16

What are the two trends in the range of accommodation to customers' needs?

A)Extraction and delivery
B)Standardization and flexibility
C)Customization and standardization
D)Experience and flexibility

Question 17

Which business strategy waits for the product to become fairly standardized and is demanded in large volumes?

A)First-to-market
B)Cost minimization or late-to-market
C)Second-to-market
D)Market Segmentation

Question 18

Learning how to plan and control project activities to meet specifications for performance,schedule,and cost are among the subjects of:

A)Project management
B)Lean management
C)Supply chain management
D)Inventory management

Question 19

Which of the following uses techniques from Toyota Production System and JIT to eliminate waste and non-value-added activities?

A)Enterprise and material requirements planning
B)Lean Management
C)Quality Control
D)Capacity Management

Question 20

A type of output that commonly results from a production system is:

A)A product
B)A service
C)Neither A nor B
D)Both A and B

Question 21

A type of output that is substantially different from products and other types of services is that of knowledge or _______;the more they are used,the more valuable they become.

Question 22

Define the major transformation processes.

Question 23

What are the major characteristics of most products that are not shared by most services?

Question 24

Quality typically implies reliability.

Question 25

What type of activities make up supply chain management?

Question 26

What are the advantages of flexibility?

Question 27

What is conformance to specifications as it relates to quality?

Question 28

Vision statements express the organization's purpose or reason for existence.

Question 29

________ for a nation is the degree to which it can,under free and fair market conditions,produce goods and services that meet the test of international markets while simultaneously maintaining and expanding the real incomes of its citizens.

Question 30

What is the difference between pure and applied research?

Question 31

What is the suboptimization problem?

Question 32

The mortality curve is also referred to as the fallout rate.

Question 33

Labor productivity could easily be increased by substituting machinery for labor,but that doesn't mean that this is a wise,or even cost‐saving,decision.

Question 34

What is the relationship between responsiveness and cost?

Question 35

Pick any industry with which you are familiar.Name the industry and list its major operations inputs.

Question 36

Provide an example of a service that is all or mostly a service with little or no facilitating good.Defend your answer.

Question 37

As an alternative to research,industries where bringing a product to market is extremely expensive (for example,high technology or pharmaceuticals)tend to adapt the imitation strategy.

Question 38

What is an organization's business strategy?

Question 39

What generally causes disruptions to the supply chain?

Question 40

The resource-based view considers the set of resources available to the organization as a secondary driver of the business strategy.

Question 41

Describe the differences between passive and active RFID tags.

Question 42

Can knowledge be considered an input in an organization? If so,in what way?

Question 43

Specify the outputs that are associated with outcomes in production and how their classifications can be misconstrued in certain scenarios.

Question 44

The textbook lists ten different dimensions of quality that customers often associate with products and services.Pick any product or service and descript how each dimension applies or does not apply to your selection.

Question 45

Give an example of a company or product that uses adaptive customizers.

Question 46

In what ways can value be added to an input?

Question 47

How can a firm control the market when in the maturity stage of the product life cycle?

Question 48

We tend to see production processes as either services or products.However,this classification may be more confusing than helpful.Why is that the case?

Question 49

3.What kind of role does the "environment" play in a system? Is it possible for the outside environment to place limits on a system?

Question 50

What does it mean for you for our currency to get weaker?

Question 51

List,and briefly describe,four mass customization strategies.

Question 52

What is the key element of a business strategy?

Question 53

What is the main purpose of any organization and why are operations the most important part of any organization from the consumer's perspective?

Question 54

What are core competencies?

Question 55

Why is a decline in a countries currency value described as a double-edged sword?

Question 56

What is required for second-to-market strategy? And why might some firms choose this as opposed to a first-to-market strategy?

Question 57

What are the four product development strategies?

Question 58

Pick any product you are familiar with and list its order qualifiers and order winners.Defend you answer.

Question 59

What is the relationship between mass customization and the product life cycle?