Deck 7: Monitoring and Controlling Projects

Question 1

You cannot control the scope of a project unless you have first clearly defined the scope and set a scope verification process in place.

Answer 1

True

Question 2

It is not possible for project managers to observe and discuss the work of virtual workers.

Answer 2

False

Question 3

The key outputs resulting from scope verification and scope control are deliverables that are accepted by the customer.

Answer 3

True

Question 4

Experienced managers and buyers rely solely on color indicators to monitor project progress.

Question 5

In a Pareto chart,the variables represented are ordered by frequency of occurrence.

Question 6

Earned value calculations for all project activities are required to estimate the earned value for the entire project.

Question 7

Flowcharts show activities,decision points,and the order of how information is processed.

Question 8

Key outputs of project monitoring and controlling include every knowledge area as defined by the PMBOK Guide.

Question 9

Projects should have a change-control system that defines procedures for changing the cost baseline.

Question 10

In the columns to the left of the tracking Gantt chart,you can display baseline and actual start and finish dates.

Question 11

In project time management,time is the variable with the least amount of flexibility.

Question 12

If you do not have a good baseline or actual scope,time,and cost information,you cannot use earned value management.

Question 13

Earned value (EV)is an estimate of the value of physical work that is yet to be completed.

Question 14

A red diamond on the tracking Gantt chart represents a slipped milestone.

Question 15

You may only use earned value management at a summary level.

Question 16

Reviewing morale and work behavior is one good way to measure schedule performance.

Question 17

You can use control charts to perform trend analysis to forecast future outcomes based on historical results.

Question 18

In the middle and latter stages of a project,procedure-related issues become the predominant source of conflict.

Question 19

Different cultures and even entire countries have different attitudes about schedules.

Question 20

You cannot graph earned value information to track project performance.

Question 21

Project risk management stops with the initial risk analysis.

Question 22

Earned value management involves calculating ____ values for each activity or summary activity from a project's WBS.

A) three
B) four
C) five
D) six

Question 23

The main monitoring and controlling tasks performed as part of project ____ management are scope verification and scope control.

A) integration
B) scope
C) cost
D) time

Question 24

The main monitoring and controlling task performed as part of project time management is ____ control.

A) document
B) employee
C) schedule
D) scope

Question 25

The main monitoring and controlling tasks performed as part of project ____ management include monitoring and controlling project work and performing integrated change control.

A) integration
B) scope
C) time
D) cost

Question 26

In the context of earned value management,____ are calculated by subtracting the actual cost or planned value from EV,and indexes are calculated by dividing EV by the actual cost or planned value.

A) fluctuations
B) valuations
C) variances
D) deviations

Question 27

The project scope statement,WBS dictionary,project scope management plan,and ____ are the main inputs for scope verification.

A) summaries
B) reviews
C) deliverables
D) assessments

Question 28

In earned value management,a baseline includes ____ (WBS tasks),time (start and finish estimates for each task),and cost information (cost estimates for each task).

A) range
B) scope
C) schedule
D) dispatch

Question 29

A progress report describes what the project team anticipates will be accomplished in the future.

Question 30

Evaluation of any change to a project should include an impact analysis.

Question 31

Few projects are completed without any conflict.

Question 32

The approved time estimate for a project can be divided by the ____ performance index to calculate when the project will be completed.

A) cost
B) schedule
C) price
D) itinerary

Question 33

In the context of earned value management,the ____ cost is the total direct and indirect costs incurred in accomplishing work on an activity during a given period.

A) real
B) estimated
C) actual
D) projected

Question 34

Most senior managers do not want to review pertinent information at status review meetings and discuss problems,issues,and forecasts.

Question 35

By adding all of the ____ for all project activities,you can determine how the project as a whole is performing and forecast both when it will be completed and how much it will cost at completion.

A) earned values
B) actual costs
C) planned values
D) cost variances

Question 36

A contractual relationship is a legal relationship and,as such,is subject to state and federal contract laws.

Question 37

In the context of earned value management,the ____ value is that portion of the approved total cost estimate planned to be spent on an activity during a given period.

A) present
B) future
C) anticipated
D) planned

Question 38

The main tool for performing scope verification is ____.

A) random sampling
B) statistical estimation
C) inquiry
D) inspection

Question 39

Updating the risk register is an optional part of project monitoring and control.

Question 40

Performance reporting keeps stakeholders informed about how resources are being used to achieve project objectives.

Question 41

Which of the following actions will most likely improve team productivity?

A) Ensure that social events are mandatory and include a business-related goal.
B) Expand the size of work teams to over seven members.
C) Reduce the amount of attention paid to virtual team members.
D) Acknowledge individual and group accomplishments.

Question 42

Based on the implementation of quality-control measurements,____ adjustments often result in updates to the quality baseline,organizational process assets,and the project management plan.

A) contract
B) quality
C) process
D) project

Question 43

A(n)____ log is a tool used to document and monitor the resolution of project issues.

A) event
B) issue
C) problem
D) running

Question 44

The main monitoring and controlling task performed as part of project cost management is ____ control.

A) time
B) schedule
C) scope
D) cost

Question 45

In a ____,each bar represents an attribute or a characteristic of a problem or situation,and the height of the bar represents its frequency.

A) run chart
B) control chart
C) histogram
D) scatter diagram

Question 46

A(n)____ event is a specific,uncertain event that may occur to the detriment or enhancement of the project.

A) chance
B) risk
C) unplanned
D) hidden

Question 47

Which of the following actions will most likely improve team productivity?

A) Set the highest performance level from the start.
B) Establish regular, effective meetings.
C) Chastise team members for being lazy and careless.
D) Assign fault to the person who caused a problem.

Question 48

Given the earned value and ____,you can see how well the project team is meeting schedule goals and forecast when the project will be completed based on past schedule performance.

A) actual cost
B) cost variance
C) planned value
D) schedule variance

Question 49

In the context of a scatter diagram.,the closer data points are to a ____,the more closely the two variables are related.

A) circle
B) diagonal line
C) diamond
D) pentagon

Question 50

The main human resource management task performed as part of monitoring and controlling a project is managing the project ____,which,of course,is no small task.

A) sponsors
B) clients
C) team
D) supplies

Question 51

A(n)____ chart displays the history and pattern of variation of a process over time.

A) control
B) scatter
C) organizational
D) run

Question 52

Two key outputs of performance reporting are performance reports and ____.

A) forecasts
B) cost-benefit analyses
C) retrospectives
D) performance reviews

Question 53

Project teams sometimes use ____-unplanned responses to risk events-when they do not have contingency plans in place.

A) work charts
B) work flows
C) work processes
D) workarounds

Question 54

The goal of ____ control is to know the status of the schedule,influence the factors that cause schedule changes,determine whether the schedule has changed,and manage changes when they occur.

A) time
B) schedule
C) cost
D) scope

Question 55

The main procurement management task performed to monitor and control projects is administering the ____.

A) vision
B) contract
C) charter
D) project platform

Question 56

In the context of monitoring and controlling tasks for project quality management,____ decisions determine if the products or services produced as part of the project will be accepted or rejected.

A) acceptance
B) rejection
C) rework
D) redesign

Question 57

Risk reassessment,risk audits,variance and trend analysis,technical performance measurements,reserve analysis,and status meetings or periodic risk reviews are all tools and techniques for performing ____ monitoring and control.

A) scope
B) risk
C) cost
D) quality

Question 58

The dimension of the Myers-Briggs team-building tool that deals with peoples' attitudes toward structure and deadlines is ____.

A) Judgment/Perception (J/P)
B) Extrovert/Introvert (E/I)
C) Sensation/Intuition (S/N)
D) Thinking/Feeling (T/F)

Question 59

Pareto analysis is sometimes referred to as the ____ rule,meaning that 80 percent of problems are often due to 20 percent of the causes.

A) 80/20
B) 20/20
C) 20/80
D) 80/80

Question 60

____ reports describe where the project stands at a specific point in time.

A) News
B) Ad hoc
C) Status
D) Critical

Question 61

The ____________________,or the approved total budget for the project,can be divided by the cost performance index to calculate the estimate at completion (EAC),which is a forecast of how much the project will cost upon completion.

Question 62

A(n)____________________ milestone refers to a milestone activity that was actually completed later than originally planned.

Question 63

____________________ is action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations.

Question 64

A(n)____________________ is a starting point,a measurement,or an observation that is documented so that it can be used for future comparison.

Question 65

The cost ____________________,performance reports,change requests,and project funding requirements are inputs to the cost-control process.

Question 66

A key output of schedule control is ____________________ measurements.

Question 67

A(n)____________________ Gantt chart compares planned and actual project schedule information.

Question 68

A(n)____________________ is a bar graph of a distribution of variables.

Question 69

Contract updates are often made by having both parties-the buyer and the seller-sign a(n)____ to the contract.

A) addendum
B) revision
C) alteration
D) appendix

Question 70

____ change orders are oral or written acts or omissions by someone with actual or apparent authority that can be construed to have the same effect as a written change order.

A) Virtual
B) Non-binding
C) Apparent
D) Constructive

Question 71

In the context of earned value management,the ____________________ is the percentage of actual work completed divided by the percentage of work planned to have been completed at any given time.

Question 72

Contract ____ includes the contract itself along with requested unapproved contract changes and approved change requests.

A) authorization
B) review
C) documentation
D) negotiation

Question 73

A(n)____________________ diagram helps show if there is a relationship between two variables.

Question 74

____________________ change control involves identifying,evaluating,and managing changes throughout the project's life cycle.

Question 75

Even when the project scope is fairly well defined,many projects suffer from scope ____________________-the tendency for project scope to grow bigger and bigger.

Question 76

____________________ is a project performance measurement technique that integrates scope,time,and cost data.

Question 77

Cause-and-effect diagrams help you find the ____________________ cause of quality problems.

Question 78

Project management software offers color ____________________ as well as numerous reports to show schedule performance information.

Question 79

Scope ____________________ involves formal acceptance of the completed project scope by the project customer or designated stakeholders.

Question 80

The main project quality management task for monitoring and controlling is ____________________ control.