Deck 12: Systems Development: Investigation and Analysis

Question 1

What system development approach requires cooperation and frequent face-to-face meetings with all project participants to modify, refine, and test how the system meets users' needs and what its capabilities are?

A)prototyping
B)agile development
C)extreme programming
D)traditional development

Answer 1

B

Question 2

What type of information technology professional specializes in analyzing and designing products and services for business?

A)a programmer
B)a stakeholder
C)an end user
D)a systems analyst

Answer 2

D

Question 3

After several meetings with users, Leslie has identified strengths, weaknesses, and opportunities in her company's work processes and made a recommendation for improvement, which the business accepted.Which phase of the systems development life cycle can she now move to?

A)systems analysis
B)systems design
C)systems implementation
D)systems testing

Answer 3

B

Question 4

Ragu provided users with details on the hardware, software, personnel, and procedure components, and showed them how these components are related.Which stage of the systems development life cycle did Ragu just complete?

A)systems analysis
B)systems design
C)systems implementation
D)systems testing

Question 5

How can an organization effectively reduce risk and protect its critical data resources?

A)limit access to any off-site IS facilities
B)control access to critical data
C)lock its data and files
D)use third-party antivirus software

Question 6

During what phase of the system development process are potential problems and opportunities identified and considered in light of the goals of the business?

A)the systems design phase
B)the systems analysis phase
C)the systems investigation phase
D)the systems development phase

Question 7

Sheik is having a kick-off meeting for a major project and has invited his managers and the members of his team.Which two groups of people did Sheik forget to invite?

A)the users and administrative staff
B)the stakeholders and finance staff
C)the users and stakeholders
D)the administrative and finance staff

Question 8

Which of the following is the result of an installed and operational functioning system required by business?

A)a systems implementation
B)a systems production
C)a systems development
D)a systems maintenance and review

Question 9

Larkin has been assigned to the Skating Project.She needs to have a panoramic view of the project and will work closely with different groups.What is her role?

A)finance analyst
B)analyst programmer
C)system analyst
D)operator/programmer

Question 10

Sales are down for Air Toronto Enterprise and the CEO is reflecting on times when her company was profitable and had a sustainable competitive advantage.What aspects is the CEO looking at to help her move the company back to being profitable?

A)mission critical systems
B)critical success factors
C)performance objectives
D)financial reports

Question 11

During what phase of a systems development project is training end users an important task?

A)the initial phase
B)the phase between analysis and design
C)the systems implementation phase
D)the post-implementation phase

Question 12

What is the term used to refer to the running of applications such as word-processing and spreadsheet analysis over the Internet rather than on local machines?

A)rapid application development
B)end-user systems development
C)cloud computing
D)outsourcing

Question 13

What activity takes an iterative approach to the systems development process?

A)rapid application development
B)prototyping
C)traditional systems development
D)progressive systems development

Question 14

The system users are unhappy and have identified several flaws.During which phase would these flaws be addressed to ensure that the system operates smoothly and continues to meet changing business needs?

A)systems investigation
B)systems design
C)systems implementation
D)systems maintenance and review

Question 15

Company AVX has not been doing as well as its competitors that have been investing in enabling technologies.Meera has been asked to look into the situation and propose an action plan so Company AVX can develop competitive advantage.What could Meera do?

A)creative analysis
B)system development
C)strategic planning
D)requirements elicitation

Question 16

Which type of analysis requires unbiased and careful questioning of whether system elements are related in the most effective ways?

A)critical analysis
B)creative analysis
C)causal analysis
D)data-flow analysis

Question 17

What phase of the traditional systems development life cycle identifies strengths, weaknesses, and opportunities for improvement in the current system?

A)the systems investigation phase
B)the systems analysis phase
C)the systems coding phase
D)the systems development phase

Question 18

During what phase of the systems development life cycle do people attempt to answer the question, "What must the information system do to solve the problem?"?

A)the systems investigation phase
B)the systems question phase
C)the systems design phase
D)the systems analysis phase

Question 19

Which of the following situation would typically result in initiating systems development?

A)The current system needs to be relocated to another building.
B)The current system experienced a virus attack.
C)The current system is no longer being used by one entire department.
D)The current system crashed frequently.

Question 20

What ensures that the system operates as intended and modifies the system so that it continues to meet changing business needs?

A)systems implementation
B)systems maintenance and review
C)systems analysis
D)systems design

Question 21

Pam is a project manager and reminds Randy of the importance of completing his tasks on time so that the whole project will not be delayed.What is Pam trying to say?

A)Randy is not following the Gantt Chart.
B)Randy has missed a key milestone.
C)Randy is on the critical path.
D)Randy is behind schedule.

Question 22

The systems development team accepts a given set of information system objectives and delivers a system that meets those objectives.

Question 23

Managers and employees in all functional work areas are helping with systems development and, in many cases, leading the way.

Question 24

What type of assessment determines whether the hardware, software, and other system components can be acquired or developed to address the needs of the organization?

A)a systems investigation
B)a feasibility analysis
C)a technical feasibility
D)a project assessment

Question 25

Why are more organizations outsourcing system development?

A)to reduce the cost of training
B)to share the state-of-the-art technology
C)to increase technological flexibility
D)to seek new partnerships abroad

Question 26

What does a formal system analysis report include?

A)the cost and benefit analysis of the existing system
B)the functional requirements for the new system
C)the features available for the new system
D)a description of the users of the existing system

Question 27

In a data-flow diagram, what symbol reveals a function that is being performed?

A)the data-flow symbol
B)the process symbol
C)the entity symbol
D)the data store symbol

Question 28

Which of the following statements is applicable to the systems steering committee?

A)It consists of mid-level managers from the IS department.
B)It never includes end users.
C)It might suggest a change in project focus.
D)It is a non-advisory group.

Question 29

What task are entity-relationship diagrams used to perform?

A)data modelling
B)process modelling
C)problem analysis
D)activity analysis

Question 30

Apple's application store is called App World, while Blackberry's store is called App Store.

Question 31

Which of the following is a characteristic of data-flow diagrams?

A)They are used to model data entities and their relationships.
B)They are quite complicated and seldom used or understood by nontechnical people.
C)They describe the activities that accomplish a business task.
D)They describe the relationship between the different data entities.

Question 32

An individual systems developer is a person that performs all of the system development roles, including systems analyst, programmer, and technical specialist.

Question 33

Smartco is a medium-sized business interested in creating an online accounting system.The company does not have enough money to buy the entire required infrastructure.Which route could it take?

A)outsourcing
B)on-demand computing
C)partnership
D)merger acquisition

Question 34

How much slack time do activities on the critical path of a project have?

A)infinite slack time
B)maximum slack time
C)minimum slack time
D)zero slack time

Question 35

System users and system stakeholders are essentially the same set of people.

Question 36

On what basis do managers make decisions regarding the initiation of each system investigation for potential IS projects?

A)the overall financial plan
B)the organization's financial needs
C)the estimated value and priority
D)the availability of the resources

Question 37

What is the second level in the capability maturity model?

A)repeatable
B)optimized
C)defined
D)managed

Question 38

What is likely to affect the quality of the systems development effort?

A)the degree of change associated with the project
B)whether the project is a request by the CIO or the stakeholders
C)the ability to manage the environmental factors associated with the project
D)the stability of the resources assigned to the project, including the project manager

Question 39

What type of feasibility determines whether the project can be completed in a reasonable amount of time?

A)economic feasibility
B)legal feasibility
C)operational feasibility
D)schedule feasibility

Question 40

What is the primary outcome of the systems analysis phase?

A)a prioritized list of system requirements
B)the data models needed to build the new system
C)the case diagrams to be used in system design
D)identified sources of data for the new system

Question 41

In general, continuous improvement projects have a higher degree of success than reengineering projects.

Question 42

Getting users and stakeholders involved in systems development is not critical to the success of a systems development effort.

Question 43

The sooner an error is detected in the systems development life cycle, the more expensive it is to correct.

Question 44

Developing information systems that meet both end-user and organizational needs and delivering them on time and within budget are a relatively easy and straightforward process.

Question 45

It is becoming more common for organizations to open IS departments with a team of systems analysts and other IS personnel in foreign countries.

Question 46

Each generation of a prototype is a refined version of the previous generation based on user feedback.

Question 47

A problem with the traditional systems development life cycle is that formal end-of-phase reviews do not occur; thus, it is very difficult to contain the scope of the project, and the project never seems to end.

Question 48

The Capability Maturity Model is a measure of the maturity of the software development process in an organization.

Question 49

The prototype systems development life cycle allows for a large degree of management control; however, users do not get to use the solution until the system is nearly complete.

Question 50

Continuous improvement projects do not require a lot of changes or retraining of people; thus, they have a higher degree of success than reengineering projects.

Question 51

Because information systems support other business activities, IS staff and people in other departments need to understand each other's responsibilities and tasks.

Question 52

Small- and medium-sized firms are expected to decrease their use of outsourcing by 15% annually through 2012 and beyond.

Question 53

Technical feasibility is an assessment of the technical, economic, legal, operational, and schedule feasibility of a project.

Question 54

Most organizations avoid using outside resources to perform systems development.

Question 55

Information systems planning transforms organizational goals outlined in the strategic plan into specific system development activities.

Question 56

Proper planning can guarantee that projects will not fall behind schedule, go over budget, or fail to meet expectations.

Question 57

The systems maintenance form is a document that is filled out by someone who wants the IS department to initiate systems investigation.

Question 58

The Sarbanes-Oxley Act has failed to stimulate information system changes to conform to new corporate financial reporting rules.

Question 59

Computer-aided software engineering (CASE) tools are used to plan and schedule software projects.

Question 60

In general, smaller projects have a higher probability of success than larger projects.

Question 61

____________________ analysis involves investigating new approaches to existing problems.

Question 62

Experienced systems developers prefer a systems development approach that will catch errors ____________________ in the project life cycle.

Question 63

The extent to which a system performs as desired can be measured through its ____________________ objectives.

Question 64

____________________ uses pairs of programmers who work together to design, test, and code parts of the systems they develop.

Question 65

During each ____________________ of the prototyping approach, requirements and alternative solutions to the problem are identified and analyzed, new solutions are designed, and a portion of the system is implemented.

Question 66

The IS plan translates strategic and organizational goals into specific information system requirements.

Question 67

Once the new system development process has begun, management cannot call a stop to the effort.

Question 68

The highest level of the capability maturity level is ____________________.

Question 69

____________________ is a key metric for technology initiatives, and the business case needs to include both initial development costs and subsequent maintenance costs.

Question 70

____________________ allows an information system to handle business growth and increased business volume.

Question 71

Like a contractor constructing a new building or renovating an existing one, the ___________________ takes the plans developed by others and builds or modifies the necessary software.

Question 72

____________________ uses pairs of programmers who work together to design, test, and code parts of the system they develop.

Question 73

The ____________________ is the date the entire project is to be complete and operational.

Question 74

The primary outcome of systems investigation is a systems investigation report, which is also called a feasibility report.

Question 75

The overall purpose of requirements analysis is to determine user, stakeholder, and organizational needs.

Question 76

Data about the problems or needs for the new system can come from both sources internal and external to the organization.

Question 77

Like an architect developing blueprints for a new building, a(n) ____________________ develops detailed plans for the new or modified system.

Question 78

The term ____________________ development describes any systems development project in which business managers and users assume the primary effort.

Question 79

The translation of strategic and organizational goals into system development initiatives is called ____________________.

Question 80

A(n) ____________________ is a detailed description of what needs to be done in a software project.