Deck 12: Employment Communication

Question 1

The best résumé is tailored to show how your education and work experience have prepared you for a specific job.

Answer 1

True

Question 2

Often,applicants are rejected due to poorly written résumés.

Answer 2

True

Question 3

Use different typefaces in one or two sizes including bullets and indentations to clarify the organization of information in your résumé.

Answer 3

True

Question 4

You must always include a job objective when writing a résumé.

Question 5

If you only worked part-time while in college,you should omit this information from your résumé.

Question 6

A chronological organizational pattern for a résumé is appropriate when most of your work experience is related to your job objective.

Question 7

It is unlikely that you will be hired on what is listed in your résumé alone.

Question 8

If you lack ten years of consecutive work experience or your background is not directly related to the job posting,put your education above your work experience on the résumé.

Question 9

A specific objective listed at the top of your résumé may help a recruiter know how you might fit into the organization.

Question 10

You must always proofread your résumé for spelling,grammar,and format.

Question 11

Your résumé should summarize your work history and qualifications for a job.

Question 12

If you do not have ten years of consecutive work experience,your résumé should highlight your involvement in civic or professional organizations showing how your skills are transferable to the workplace.

Question 13

A well-written résumé and cover letter will make you stand out from thousands of job applicants.

Question 14

When you develop your résumé,you should focus on how your work background and education have prepared you for future jobs.

Question 15

Recruiters typically spend less than one minute looking at each résumé during the initial screening of applications.

Question 16

The purpose of a résumé is to get an interview.

Question 17

You must include a photograph and personal information (for example,your age,ethnicity,religion,sex,marital status,etc.)on your résumé.

Question 18

When formatting your résumé,you should use a clear,simple design with plenty of white space.

Question 19

It is okay to exaggerate on your résumé.

Question 20

You should not include personal information such as marital status or ethnicity on your résumé.

Question 21

Because the cover letter is a persuasive letter making a strong case for you as a job candidate,you should start most sentences with "I."

Question 22

When writing a résumé,it is essential that you use language that targets the job posting.

Question 23

If you use the same résumé when applying to more than one employer,you should use the same cover letter as well.

Question 24

One key benefit of submitting an electronic résumé is that you may be considered for jobs of which you weren't even aware.

Question 25

When developing your résumé,you should begin with the name of your high school first under "Education."

Question 26

You should avoid weak verbs such as attempted,hoped,and tried when writing a résumé.

Question 27

Many companies have an applicant tracking system which will search résumés for keywords.

Question 28

Posting your résumé online is becoming more popular.

Question 29

A cover letter tells an employer that you are interested in and qualified for a position.

Question 30

The body of an application letter should highlight your strongest qualifications and show how they can benefit the employer.

Question 31

Cover letters may be sent as email attachments in addition to your résumé.

Question 32

Employers prefer chronological résumés.

Question 33

A letter written to an organization that has not advertised a vacancy is called a solicited application letter.

Question 34

When submitting an electronic résumé,send it as an email attachment.

Question 35

Even if you don't include a photograph with your printed résumés,you should include one if you post your résumé on a personalized webpage.

Question 36

Use the direct organizational plan when writing a solicited application letter.

Question 37

If you are writing an unsolicited application letter,your opening should get to the point quickly.

Question 38

Video résumés are a good way to show more of your personality.

Question 39

It has become common to post your résumé online at various job sites such as Monster,CareerBuilder,Yahoo,and others.

Question 40

When responding to a job-vacancy ad that does not identify the name of the hiring company,use a personalized salutation,complete with courtesy title.

Question 41

In today's business world it is okay to wear jeans and a nice shirt to an interview.

Question 42

It is wise to explore analysts' ratings and customers' reviews about a specific company prior to applying for the job.

Question 43

You must present yourself well during an employment interview.

Question 44

You should keep your cover letter to one page in length.

Question 45

A cover letter is a sales letter where you sell yourself and your qualifications to a prospective employer.

Question 46

You should take detailed notes during a job interview to help you remember specific topics.

Question 47

A job interview helps the organization learn more about the applicant and investigate any issues raised by the applicant's résumé.

Question 48

Wear brightly colored clothing that helps you stand out during a job interview so the interviewer will remember you and your qualifications.

Question 49

An application letter should close with a respectful request for a personal interview.

Question 50

Include your phone number and email address in the first paragraph of your cover letter or in the closing lines below your name and signature.

Question 51

It is illegal for an interviewer to ask if you are married.

Question 52

If questioned about your salary requirements during an interview,you should state a broad range based on the position and responsibilities.

Question 53

If the interviewer addresses you by your first name,then you can begin using the interviewer's first name.

Question 54

After you have thoroughly researched the potential employer,you should bring up key facts during the interview only if they flow naturally into the conversation.

Question 55

When writing a cover letter,your opening should be short,interesting,and reader-oriented.

Question 56

In closing your cover letter,always ask for an interview.

Question 57

As part of the interview process,you may be asked to answer case questions which may be complex and take between 20-40 minutes.

Question 58

Check the classified ads,library sources,Internet sources,and your college career service to learn what a reasonable salary range for a particular position would be.

Question 59

It helps to video tape yourself answering questions during a "mock" interview.

Question 60

You should treat a job interview as an opportunity to promote yourself and your qualifications.

Question 61

You may research salaries in your job field by using Internet sites such as www.salary.com.

Question 62

Personal gifts such as jewelry or perfume are appropriate only for business clients,not for colleagues.

Question 63

One way to learn etiquette rules for a particular organization is through observation.

Question 64

After you host a business meal,it is polite to send a follow-up note thanking your guest for attending.

Question 65

If you are new to a job,you should introduce yourself to the people you work with.

Question 66

When evaluating your performance after a job interview,think of more effective responses to questions that you answered unsatisfactorily.

Question 67

Close your post-interview thank-you note with a tactful request for a second interview.

Question 68

You can send the interviewer a typed thank-you note or an email message,but not a handwritten letter.

Question 69

You should use the direct organizational pattern when writing a thank-you note after a job interview.

Question 70

Out of courtesy,always request permission before entering someone's cubicle.

Question 71

When answering a question during a group interview,focus on the person who asked the question.

Question 72

As the host of a business meal in a restaurant,assume you will be in the preferred seat and will take the lead in ordering the meal.

Question 73

Using a person's name in conversation immediately after being introduced helps fix the name in your memory.

Question 74

Each organization has its own rules about business etiquette.

Question 75

Although Google prides itself on timely communication,it has reported employers taking up to four weeks to contact candidates.

Question 76

Always prepare a list of ten questions to ask during an interview.

Question 77

It is appropriate to take leftovers home after a business meal.It shows that you are conscience about money.

Question 78

The purpose of writing a thank-you note after an interview is to sell yourself again.

Question 79

After expressing appreciation for the interview,your thank-you letter should mention a specific incident that occurred or a specific insight gained from the interview.

Question 80

Your résumé should be designed to

A) show your creativity and problem-solving capabilities.
B) focus on your skills, references, and education.
C) help you network to identify open positions.
D) get you an interview.