Deck 13: Teams and Team Building

Question 1

Collection of relevant data is typically the first stage in team building.

Answer 1

False

Question 2

Team members are likely to feel more motivated and empowered when they share a sense of potency.

Answer 2

True

Question 3

Negotiation between conflicting parties is an example of a presentation skill.

Answer 3

False

Question 4

Reduced flexibility of staff is a disadvantage of self-managing teams.

Question 5

Classic organizational structures are essentially mechanistic in their attempts to get people to act as efficiently and predictably as machines.

Question 6

The classical structure is strong in psychological support and weak in task support.

Question 7

Planning and conducting a study is as an example of a research skill.

Question 8

Since the structure of a matrix organization is more flexible than traditional hierarchy,it can better handle the changes that occur in complex projects.

Question 9

The classical organizational process,when applied on a large scale across internal organizational boundaries,creates cross-functional teams.

Question 10

A superordinate goal is a higher goal that integrates the efforts of two or more persons.

Question 11

Social loafing is a potential team problem.

Question 12

Boundary spanners keep communication channels open and active by constantly sharing information with other units in the organization and with people at other levels.

Question 13

Organic forms work well if the environment is stable,not requiring any change within the organization.

Question 14

A supportive environment is an ingredient of effective teams.

Question 15

Adjourning is typically the last step in the life cycle of a team.

Question 16

Team building encourages team members to examine how they work together,identify their weaknesses,and develop more effective ways of cooperating.

Question 17

Public speaking is an example of a consultation skill.

Question 18

Virtual teams are groups of individuals from around the globe that meet through the use of technological aids without all of their members being present in the same location.

Question 19

The stages of team development are rigidly followed.

Question 20

Self-managing teams are natural work groups that are given substantial autonomy and in return are asked to control their own behavior and produce significant results.

Question 21

Which of the following is classified as a consultation skill?

A) Diagnosing issues
B) Preparing reports
C) Building trust
D) Speaking in public

Question 22

Which of the following is an ingredient of effective teams?

A) Changing composition
B) Supportive environment
C) Social loafing
D) Deferred judgment

Question 23

Which of the following is typically the first stage in team building?

A) Problem-solving experience
B) Data feedback and confrontation
C) Collection of relevant data
D) Identification of a problem

Question 24

Modern organizations differ from classical organizational structures in that modern organizations:

A) are flexible, organic, and open.
B) are strong in task support but weak in psychological support.
C) are essentially mechanistic in their attempts to get people to act as predictably as machines.
D) exemplify the centralized decision-making process.

Question 25

Which of the following is typically the first stage in the life cycle of a team?

A) Norming
B) Forming
C) Storming
D) Performing

Question 26

Which of the following is a disadvantage of classical organizational structures?

A) It cannot support people.
B) It provides minimum task support.
C) It is weak in psychological support.
D) It has less rigid tasks and roles.

Question 27

Which of the following statements differentiates teams from groups?

A) Unlike groups, the focus of activity for teams is on efficient task performance rather than problem solving.
B) Teams have a dysfunctional and discouraged view of conflict, whereas groups have a functional and encouraged view of conflict.
C) Unlike groups, teams exemplify a single rather than a shared approach to leadership.
D) Teams are measured on the basis of their collective output, whereas groups are measured on the basis of their individual outputs.

Question 28

In a firefighting team,all members respond to a crisis collaboratively.Their mutual recognition of the emergency alerts them to the need for simultaneous action and coordinated response.Each knows what the others can do and trusts them to perform capably.Which of the following ingredients of effective teams is being illustrated in this scenario?

A) Deferred judgment
B) Groupthink
C) Skills and role clarity
D) Superordinate goals

Question 29

Which of the following is a potential team problem?

A) Deferred judgment
B) Group cohesiveness
C) Cognitive dissonance
D) Social loafing

Question 30

A _____ organization is an overlay of one type of organization on another so that two chains of command are directing individual employees.

A) bureaucratic
B) matrix
C) divisional
D) functional

Question 31

Which of the following is a reason for the use of the matrix structure?

A) Its teams focus on many projects.
B) Its structure is more closed and rigid.
C) It decreases employee autonomy.
D) It can better handle complex changes.

Question 32

Which of the following is an interpersonal skill?

A) Preparing reports
B) Diagnosing issues
C) Building trust
D) Designing programs for change

Question 33

Jake is a manager at TriColors Inc.He forms a team for a new research project.His team members work collaboratively and follow the established group norms.According to the life cycle of a team,which of the following is typically the next stage for Jake's team?

A) Norming
B) Forming
C) Performing
D) Adjourning

Question 34

During the _____ stage,members compete for status,jockey for positions of relative control,and argue about appropriate directions for the group.

A) storming
B) norming
C) performing
D) forming

Question 35

Luke,a senior operations manager,is responsible for team building in his department.He has identified a problem.Which of the following is most likely to be Luke's next step toward team building?

A) On-the-job application and follow-up
B) Collection of relevant data
C) Data feedback and confrontation
D) Problem-solving experience

Question 36

Which of the following is typically the last step in team building?

A) On-the-job application and follow-up
B) Problem-solving experience
C) Data feedback and confrontation
D) Identification of a problem

Question 37

Sara is part of an experienced team that mainly handles complex tasks.The team executes its functional roles and accomplishes the tasks efficiently.According to the life cycle of a team,which of the following stages is being illustrated in this scenario?

A) Performing
B) Norming
C) Forming
D) Adjourning

Question 38

Carol is responsible for team building in her organization.She has identified a problem and has collected relevant data about it.Which of the following is most likely to be Carol's next step toward team building?

A) On-the-job application
B) Data feedback and confrontation
C) Problem-solving experience
D) Follow-up after on-the-job application

Question 39

Which of the following is a cause of social loafing?

A) Low achievement motivation
B) High competence
C) Drive for success
D) Fair division of labor

Question 40

Which of the following is typically the next stage of team development after a team is formed?

A) Adjourning
B) Storming
C) Norming
D) Performing

Question 41

Boundary spanners often have little or no authority,and so their task is best accomplished through skills such as _____.

A) avoiding external support
B) social loafing
C) social awareness
D) withdrawal from group activities

Question 42

Which of the following is classified as a presentation skill?

A) Diagnosing issues
B) Building trust
C) Designing programs for change
D) Speaking in public

Question 43

Which of the following is a typical supervisory role in a self-managing team structure?

A) Coordinator
B) Facilitator
C) Expert
D) Teacher

Question 44

List the conditions most likely to motivate and empower employees.

Question 45

Which of the following is an advantage of self-managing teams?

A) Improved flexibility of staff
B) Higher turnover rates
C) Lower training investment
D) Short period of implementation

Question 46

Which of the following is most likely to be an employee territory?

A) Cubicles
B) Conference room
C) Library
D) Parking space

Question 47

Which of the following is a typical supervisory role in a traditional structure?

A) Facilitator
B) Resource allocator
C) Champion and cheerleader
D) Problem solver

Question 48

Distinguish between the classical organization theory and the matrix organization theory.

Question 49

_____ are groups of individuals from around the globe that meet through the use of technological aids without all of their members being present in the same location.

A) Process consultants
B) Product consultants
C) Virtual teams
D) Boundary spanners

Question 50

List the signals that indicate when it is more appropriate to devote attention to the team-building process.

Question 51

The _____ helps team members see themselves in action by focusing on what is currently happening around them.

A) negotiator
B) process consultant
C) market maven
D) product expert

Question 52

List the skills needed for boundary spanners.

Question 53

List the different stages in team building.

Question 54

List the various stages in the life-cycle of a team.

Question 55

List the disadvantages of self-managing teams.

Question 56

Which of the following is a disadvantage of self-managing teams?

A) Reduced flexibility of staff
B) Higher turnover rates
C) Extended implementation time
D) Lower organizational commitment levels

Question 57

What are cross-functional teams?

Question 58

List the ingredients of effective teams.

Question 59

_____ are natural work groups that are given substantial autonomy and in return are asked to control their own behavior and produce significant results.

A) Leader-managed teams
B) Supervisor-managed teams
C) Self-managing teams
D) Management-led teams

Question 60

Describe any three potential problems of a team.