Deck 6: Designing Effective HRD Programs

Question 1

It is easy to write specific behavioral objectives for programs dealing with attitudes and emotions.

Answer 1

False

Question 2

Subject matter expertise refers to mastery of the subject and of training.

Answer 2

False

Question 3

Training competency involves the knowledge and skills needed to design and implement training programs.

Answer 3

True

Question 4

According to the text it is a good idea to decide whether to design or puchase the HRD program before setting the program objectives?

Question 5

Over half of trainers report saving a lot of money by outsourcing their programs.

Question 6

When designing an HRD program it is often more effective to use objectives developed by an outside vendor rather than developing your own objectives.

Question 7

Trainers should be very careful when copying material from others so they do not violate copyright laws.

Question 8

A lesson plan is a good idea to use when developing a training program.

Question 9

Trainers who lack subject matter expertise may rely too heavily on books and other training materials.

Question 10

A needs assessment if usually very useful in defining an HRD programs objectives.

Question 11

A train the trainer program is cheap and easy to do.

Question 12

What day of the week a training program is scheduled to be offered is not a factor in training employees.

Question 13

According to Mager and the text the objective 'Discuss and illustrate principles and techniques of computer programming' is not a good objective.

Question 14

The most used method of training is still the old instructor-led classroom program.

Question 15

Scheduling an HRD program when employees are busy with their jobs is the best way to do it.

Question 16

People who really know a subject always make great trainers.

Question 17

HRD objectives describe the intent and desired result of an HRD program.

Question 18

A program announcement should include the purpose of the program.

Question 19

Alexander consulting group found that an Instructor guide was used by only a small percentage of SME's.

Question 20

New employee orientation and computer training are the most frequent types of training offered by organizations.

Question 21

A lesson plan is:

A)A trainers guide for the actual delivery of the training content
B)Good for handouts to trainees
C)Needed only by new, inexperienced trainers
D)Most a waste of time and paper

Question 22

When choosing which training method is most effective a trainer should consider all of the following except:

A)Program objectives
B)How the trainer likes to train
C)Time and money available
D)Characteristics and preferences of the trainees

Question 23

All of the following are advantages of using an outside trainer (e.g., a consultant) EXCEPT:

A)they have the specialized expertise needed
B)they can prepare the program in a more timely fashion
C)they are committed to the company and its problems in the long run
D)they can help if you have no dedicated HRD department

Question 24

A general lesson plan would include all of the following except:

A)Time allowed for a topic
B)Instructor activity
C)Trainee activity
D)Instructions on how to do a needs analysis

Question 25

Preparing a lesson plan requires the trainer to do which of the following:

A)Determine the sequence of activities
B)Determine what material is to be covered
C)Determine how much time to spend on each area
D)All of the above are needed for a good lesson plan

Question 26

A lesson plan is:

A)A waste of time and paper
B)A good idea - it tells everyone what is going on and when
C)Needed only by new trainers
D)Used only for on-line courses

Question 27

Having employees attend training after their normal work day is a very good idea.

Question 28

All of the following are key activities in designing an effective HRD program except?

A)Setting objectives
B)Selecting the trainer
C)Scheduling the program
D)Assessing the need for training

Question 29

When selecting from among the many methods that can be used to train employees which of the following is true:

A)The choice depends on many factors, including budget and trainee characteristics
B)They all work well so which one you pick doesn't matter
C)Lecture is always most effective - so use that most of the time
D)Computer based training always works the best

Question 30

In a training program objective, the level at which behavior is determined to be acceptable is called the:

A)conditions
B)performance
C)criteria
D)deficiency

Question 31

According to your text, the most common training method used today is:

A)videotapes
B)classroom programs
C)case studies
D)outdoor-experiential programs

Question 32

Which of the following is not a quality of a useful training objective?

A)It describes what you intend trainees to achieve
B)It describes the constraints under which they will perform
C)It describes some of the difficulties that may be encountered in doing this job
D)It identifies the criteria for acceptable performance

Question 33

All of the following are factors to consider before purchasing an HRD program EXCEPT:

A)registration issues
B)expertise
C)subject matter
D)cost

Question 34

Which of the following is not a key activity in designing an HRD program?

A)Setting objectives
B)Developing a lesson plan
C)Selecting the trainer
D)Buying donuts for the breaks

Question 35

It is expected that e-learning use will increase in coming years.

Question 36

According to Bill West 'Online is all about design'

Question 37

According to the text training programs are best conducted on either Monday or Friday.

Question 38

In online programs a variety of activities should not be used because they tend to confuse the students.

Question 39

Content to be covered, activity sequence, training media, exercises, and the timing of each activity are considered parts of a:

A)training outline
B)training schedule
C)evaluation plan
D)lesson plan

Question 40

Which of the following is not a major factor in determining how training will be done:

A)How big the budget is
B)How fast you need the program
C)The current stock price of the organizations
D)Trainee characteristics

Question 41

Blended learning means:

A)Movies are added to the program
B)Classroom training is enhanced with technology
C)Multiple instructors teach the program
D)Multiple topics are covered in one session

Question 42

Trainers report spending what percent of their budget on outside vendors?

A)3
B)5
C)25
D)90

Question 43

According to Mager if you do not know where you are going:

A)You might wind up somewhere else and not even know it
B)You should wind up where you want to be
C)You might accomplish a more important objective
D)You cannot know when you get where you want to be

Question 44

Copyright infringement is:

A)Of no concern to trainers - they are exempt
B)A way we can copy anything we need without paying for it
C)Something trainers need to be aware of and pay attention to
D)Legal in all cases

Question 45

Outside vendors can provide which of the following services:

A)Assistance with the needs assessment
B)Presenting an off the shelf program they have available
C)Conducting a train the trainer program
D)All of the above

Question 46

Broad and unobservable objectives:

A)Never happen in a good HRD program
B)Can be measured using unobservable behaviors
C)Are OK if that is the best you can do
D)Need to have observable behaviors spelled out

Question 47

When scheduling an HRD program during work hours trainers should consider which of the following:

A)The day of week
B)The time of day
C)Peak work hours constraints
D)All of the above

Question 48

Trainee characteristics and preferences include:

A)Trainee educational level
B)Trainee readiness and target population diversity
C)Trainee motivation to learn
D)Trainee interest in the program

Question 49

Which of the following is not a part of the program outline?

A)Course objectives
B)Tools needed for the program
C)A tentative schedule of events
D)A list of participants

Question 50

What is true about training manuals?

A)They provide a hands-on approach to the subject
B)They provide a broad of the subject
C)They are difficult for the organization to reproduce
D)They are never used in real training programs

Question 51

An LMS is a:

A)Learning Management System
B)Learning Maintenance System
C)Living Management System
D)Less Management System

Question 52

The most frequent topics covered by vendors are:

A)Management development, technical training and computer training
B)Supervisor training and skills training
C)Orientation programs and computer training
D)Performance appraisal and skills training

Question 53

A firm would likely hire an outside vendor to conduct an HRD program for all of the following reasons except:

A)They do not have the time to develop an in-house program
B)They do not have the budget to develop an in-house program
C)They do not have the expertise to design an in-house program
D)They do not have an HRD department

Question 54

According to Mager and the text a good objective would be:

A)Discuss principles and techniques of computer programming
B)Write a program to calculate arithmetic means using Cobol
C)Illustrate principles and techniques of computer programming
D)Understand how a computer works

Question 55

Langdon has proposed moving beyond objectives to what he calls:

A)ellipses
B)proformas
C)performance goals
D)outcomes