Deck 1: Management: Part A

Question 1

After six months as a manager, new managers typically believe their job is:

A) to provide negative reinforcement
B) to exercise formal authority
C) to maintain control and avoid delegation
D) people development
E) to solve problems for subordinates

Answer 1

E

Question 2

A(n) _________ is a manager who was successful early in their careers, but were knocked off the fast track by the time they reached the middle to upper levels of management.

A) overachiever
B) derailer
C) first-line manager
D) arriver
E) motivator

Answer 2

B

Question 3

The four classical functions of management are (1) making things happen, (2) meeting the competition, (3) organizing people, projects, and processes, and (4) leading.

Answer 3

False
The four classical functions of management are planning, organizing, leading, and controlling.

Question 4

Managers who train and supervise the performance of nonmanagerial employees, and who are directly responsible for producing the company's products or services, are categorized as:

A) general managers
B) middle managers
C) first-line managers
D) team leaders
E) top managers

Question 5

Companies look for a total of four sets of skills in individuals to identify potential managers. These desired skills are technical skills, human skills, conceptual skills, and motivation to manage.

Question 6

Which skills increase in their importance to success as managers rise through the managerial ranks?

A) human skills and decisional skills
B) informational skills and the motivation to manage
C) conceptual skills and the motivation to manage
D) conceptual skills, technical skills, and human skills
E) human skills and informational skills

Question 7

An accountant with __________ has the ability to create a budget, compare the budget to the actual income statement, and determine unnecessary expenses.

A) technical skill
B) human skill
C) conceptual skill
D) motivational skill
E) interpersonal skill

Question 8

A manager engaged in the management function of __________ is monitoring progress toward goal achievement and taking corrective action when needed.

A) planning
B) organizing
C) leading
D) controlling
E) motivating

Question 9

A manager who gets work done with a minimum of effort is increasing the _________ of the organization

A) efficiency
B) effectiveness
C) functionality
D) synergy
E) productivity

Question 10

According to Mintzberg, which of the following lists the three major roles managers fulfill while performing their jobs?

A) interpersonal roles, informational roles, and decisional roles
B) informational roles, ethical roles, and action roles
C) corporate roles, coordination roles, and informational roles
D) decisional roles, informational roles, and organizational roles
E) interpersonal roles, intrapersonal roles, and departmental roles

Question 11

First-line managers are the only managers who do not supervise other managers.