Question 1

__________ is the vertical and horizontal configuration of departments, authority, and jobs within a company.&#10;A) Departmental mapping&#10;B) Organizational charting&#10;C) Organizational structure&#10;D) Organizational configuration&#10;E) Functionalization

Accepted Answer

Organizational structure refers to the way in which a company organizes and arranges its resources in order to achieve its goals. This includes the vertical hierarchy of authority, the horizontal arrangement of departments and jobs, and the overall configuration of the organization. Departmental mapping can be a component of organizational structure, but it specifically refers to the process of delineating individual departments and their functions within the larger structure. Organizational charting is a method of visualizing the structure, rather than the structure itself. Functionalization is a process by which a company shifts its focus from products to functions, but this is not directly related to organizational structure.

Question 2

A(n) __________ function is an activity that contributes directly to creating or selling the company's products.&#10;A) staff&#10;B) line&#10;C) mechanistic&#10;D) organic&#10;E) charted

Accepted Answer

Line functions are involved in the primary activities of the company related to production and sales. They directly impact the creation and selling of products. Staff functions, on the other hand, support the line functions and do not contribute directly to product creation or sales. Mechanistic and organic are terms used to describe the structure of an organization, and charted is not a relevant term in this context.

Question 3

__________ is a fundamental rethinking and radical redesign&#160;of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality,&#160;service, and speed.&#10;A) Pooling interdependence&#10;B) Reciprocating interdependence&#10;C) Reengineering&#10;D) Repositioning&#10;E) Manufacturing conversion

Accepted Answer

Reengineering involves a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed. Pooling and reciprocating interdependence refer to different types of interdependent relationships between organizational units, while repositioning refers to a strategic shift in the organization's competitive focus. Manufacturing conversion is a term used to describe the process of converting raw materials into finished products.

Question 4

__________ means increasing the number of tasks in a particular job and giving workers the power to make decisions about their own work.&#10;A) Job enrichment&#10;B) Job rotation&#10;C) Job specialization&#10;D) Job enlargement&#10;E) Job design

Accepted Answer

Job enrichment means to increase the number of tasks in a particular job and giving workers the authority and control to make meaningful decisions about their work.

Question 5

A(n) __________ organization is an organization that is characterized by specialized jobs and responsibilities, precisely defined, unchanging roles, and a rigid chain of command based on centralized authority and vertical communication.

A) modular
B) departmentalized
C) standardized
D) organic
E) mechanistic

Accepted Answer

The description provided in the question perfectly matches with the characteristics of a mechanistic organization. In a mechanistic organization, the emphasis is on efficiency, predictability, and control. The organization is characterized by a top-down communication model, clear lines of authority, and formal rules and procedures. This type of organization is best suited for stable and predictable environments where tasks can be standardized and formalized.

Question 6

Organizational authority is traditionally characterized by:&#10;A) chain of command&#10;B) empowerment&#10;C) behavioral informality&#10;D) reengineering&#10;E) all of these

Accepted Answer

Organizational authority is traditionally characterized by a chain of command. This refers to the hierarchical structure of the organization where each employee has a clear line of reporting up to their manager or supervisor. Empowerment, behavioral informality, and reengineering are not considered traditional characteristics of organizational authority.

Question 7

The central concern of the job characteristics model (JCM) is:&#10;A) internal motivation&#10;B) synergy&#10;C) task identification&#10;D) time-motion studies&#10;E) a value-added measure

Accepted Answer

The JCM is focused on identifying the characteristics of work that lead to internal motivation and job satisfaction, such as skill variety, task significance, autonomy, feedback, and task identity. Therefore, the central concern of the JCM is internal motivation.

Question 8

__________ is the collection of activities that transforms inputs into outputs that customers value.&#10;A) Reengineering&#10;B) Functionalization&#10;C) Organizational structure&#10;D) Production positioning&#10;E) Organizational process

Accepted Answer

The definition provided in the question best fits the description of organizational process, which refers to the set of activities and procedures within an organization that are designed to transform inputs into valuable outputs for customers. Reengineering, functionalization, organizational structure, and production positioning may be related concepts, but they do not directly address the process of converting inputs into outputs.

Question 9

One of the key assumptions underlying the chain of command is __________, which means that workers should report to just one supervisor.&#10;A) delegation of command&#10;B) empowerment&#10;C) synergistic authority&#10;D) unity of command&#10;E) centralization of authority

Accepted Answer

Unity of command is the principle that an employee should have only one boss or supervisor to whom they report. This ensures clear lines of communication, avoids confusion, and facilitates accountability. The other options, delegation of command, empowerment, synergistic authority, and centralization of authority are not directly related to the idea of reporting to a single supervisor.

Question 10

Except for the core business activities that they can perform better, faster, and cheaper than others, __________ outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.

A) modular organizations
B) hierarchical organizations
C) boundaryless organizations
D) organizational networks
E) virtual organizations

Accepted Answer

The concept of modular organizations involves outsourcing all non-core business activities to outside companies, suppliers, specialists, or consultants in order to focus on their core business activities which they can perform better, faster, and cheaper than others. Therefore, choice A is the best option.

Question 11

Which of the following types of departmentalization does NOT have a problem with the duplication of resources?&#10;A) functional&#10;B) geographic and matrix&#10;C) product and customer&#10;D) customer and functional&#10;E) geographic

Accepted Answer

The answer of Which of the following types of departmentalization...

Deck 9: Designing Adaptive Organizations: Part B