Question 1

__________ is the collection of activities that transforms inputs into outputs that customers value.&#10;A) Reengineering&#10;B) Functionalization&#10;C) Organizational structure&#10;D) Production positioning&#10;E) Organizational process

Accepted Answer

The definition given in the question refers to the concept of organizational process, which involves a series of activities that are designed to add value to a product or service by transforming inputs into outputs. Reengineering, functionalization, organizational structure, and production positioning are all related concepts, but they do not capture the full scope of the organizational process as described in the question. Therefore, option E is the best choice.

Question 2

One of the key assumptions underlying the chain of command is __________, which means that workers should report to just one supervisor.&#10;A) delegation of command&#10;B) empowerment&#10;C) synergistic authority&#10;D) unity of command&#10;E) centralization of authority

Accepted Answer

Unity of command is the principle that an employee should have only one supervisor to whom they directly report. This helps prevent confusion and conflicting directives, as well as ensures clear accountability.

Question 3

Job enlargement and job enrichment mean essentially the same thing.

Accepted Answer

While job enlargement increases the number of tasks performed, job enrichment adds a fundamentally different dimension: authority and control to make meaningful decisions about the work.

Question 4

A(n) __________ function is an activity that contributes directly to creating or selling the company's products.&#10;A) staff&#10;B) line&#10;C) mechanistic&#10;D) organic&#10;E) charted

Accepted Answer

Line functions are activities that are directly involved in creating or selling a company's products or services. Staff functions, on the other hand, support the line functions and do not directly contribute to creating or selling products. Mechanistic and organic refer to the type of organizational structure, while charted is not a relevant term in this context.

Question 5

The core philosophy upon which the job characteristic model is based is:&#10;A) reciprocity&#10;B) empathy&#10;C) autonomy&#10;D) internal motivation&#10;E) motivational valences

Accepted Answer

Internal motivation is the motivation that comes from the job itself rather them from outside rewards.

Question 6

__________ is a fundamental rethinking and radical redesign&#160;of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality,&#160;service, and speed.&#10;A) Pooling interdependence&#10;B) Reciprocating interdependence&#10;C) Reengineering&#10;D) Repositioning&#10;E) Manufacturing conversion

Accepted Answer

Reengineering involves a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed. Pooling interdependence and reciprocating interdependence refer to types of interdependence among departments or units within a company. Repositioning refers to changing the position or image of a company in the marketplace. Manufacturing conversion refers to the process of converting raw materials into finished goods.

Question 7

Specialized jobs are generally inefficient.

Accepted Answer

Specialized jobs are highly efficient but can be tedious unless managers use job rotation, job enlargement, and job enrichment to make them more interesting.

Question 8

The two disadvantages associated with product departmentalization are costly duplication and difficulties with cross-departmental coordination.

Accepted Answer

Product departmentalization can lead to duplication of resources and efforts, which can be costly. It can also create challenges for communication and coordination between different departments.

Question 9

A(n) __________ organization is an organization that is characterized by specialized jobs and responsibilities, precisely defined, unchanging roles, and a rigid chain of command based on centralized authority and vertical communication.

A) modular
B) departmentalized
C) standardized
D) organic
E) mechanistic

Accepted Answer

The description given in the question is characteristic of a mechanistic organization. It is a traditional form of organization where work is divided based on specialization, roles are rigidly defined, and communication occurs only through a strict chain of command. This type of organization is typically best suited for stable and predictable environments where efficiency and control are important.

Question 10

Except for the core business activities that they can perform better, faster, and cheaper than others, __________ outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.

A) modular organizations
B) hierarchical organizations
C) boundaryless organizations
D) organizational networks
E) virtual organizations

Accepted Answer

Modular organizations are designed to outsource all non-core functions to outside companies, suppliers, specialists, or consultants so that they can focus on their core business activities that they can perform better, faster, and cheaper than others. This strategy allows them to be more flexible, responsive, and efficient while reducing costs and risks. They can also leverage the capabilities and expertise of their partners to enhance their competitiveness and innovation. Therefore, the best choice is A.

Question 11

The process view of an organization will typically be very similar to the structural, hierarchical view of the organization.

Accepted Answer

The answer of The process view of an organization will...

Deck 9: Designing Adaptive Organizations: Part A