Deck 1: Introduction to Human Resource Development

Question 1

Job performance is at the core of all HRD efforts.

Answer 1

False

Question 2

The Human Relations movement began as an 'anti-factory' movement due to poor working conditions in many factories.

Answer 2

True

Question 3

Traditionally,HRD Departments have Staff Authority.

Answer 3

True

Question 4

In order to more fully integrate HRM with the strategic needs of the organization to two types of alignment are needed: External and upward alignment

Question 5

The show,tell,do and check training method began in World War I and is still in use today.

Question 6

Yeomanries were the forerunners of modern labor unions.

Question 7

According to Bernthal business strategy should be at the center of all HRD efforts?

Question 8

The definition of Human Resource Development includes training for both past and present job skills.

Question 9

The first documented Factory School began at Hoe and Company in 1782.

Question 10

Most people have actually been involved in some form of HRD.

Question 11

ASTD stands for the American Society for Training & Development

Question 12

As late as the 1920's a person apprenticing in a law office could practice law after passing the state exam.

Question 13

In 2010 ASTD has approximately 40,000 members in 100 plus countries.

Question 14

HRD executives should contribute ideas,information and recommendations during strategy formulation.

Question 15

In a survey the American Society for Training & Development (ASTD) estimates organizations spend under $100 Billion on employee learning and development.

Question 16

Scientific Management recognized that people are more important in efficient production than are machines.

Question 17

Line authority should have no role in the HRM function.

Question 18

HRD functions are now involved coaching and problem solving.

Question 19

The core of all HRD efforts is reading

Question 20

McLagan identified the four primary HRD functions.

Question 21

Increasing diversity in the workplace means racial,ethnic,gender and age diversity.

Question 22

The first privately funded vocational school in the US was founded in:

A) 1809
B) 1917
C) 1872
D) 1907

Question 23

A 'yeomen' is a person who:

A) Sails a ship
B) Has not been admitted to an apprentice program as yet
C) Has mastered a few skills
D) Has mastered all the apprentice skills

Question 24

Evaluation is an important phase of the HRD process but is often over emphasized..

Question 25

A set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet current and future job demands is:

A) Organization design
B) Organization development
C) Human resource development
D) Human resource planning.

Question 26

The learning strategist focuses on entry level employee training.

Question 27

HRD - Human Resource Development is best defined as:

A) A set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet current and future job demands.
B) A set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet past job demands.
C) A fancy name for being a Personnel Manager
D) Just another form of apprenticeship training

Question 28

In the U.S.only about 20% of the jobs require at least a High School education.

Question 29

A main distinction between training and development is that developmental activities are generally:

A) more focused on specific job skills
B) less expensive than training activities
C) becoming less common as organizations deal with their changing business environment
D) more focused on long-term or future responsibilities

Question 30

The first documented factory school was founded in:

A) 1809
B) 1917
C) 1872
D) 1907

Question 31

In the organization change agent role the HRD manager advises management in the design and implementation of change strategies.

Question 32

The origins of HRD can be traced to:

A) Factory schools
B) Universities
C) Apprenticeship training programs
D) Boston's first technical school

Question 33

Over the past 20 years the HRD profession has become better connected to the academic community..

Question 34

ASTD has not yet developed a code of ethics..

Question 35

The first privately funded vocational school in the US was founded to:

A) Train university graduates in a skill
B) Train the sons of wealthy people
C) Train new managers in machine operation
D) Provide occupational training to young people who were unemployed or had criminal records

Question 36

The first privately funded vocational school in the US was founded by:

A) Jon Werner
B) DeWitt Clinton
C) George Washington
D) Donald Kirkpatrick

Question 37

The largest HRD professional organization is::

A) IPMA
B) TDAPHR
C) SHRM
D) ASTD

Question 38

Specific training objectives are normally developed in the needs assessment phase.

Question 39

HRD professionals need to develop a solid understanding of learning theory.

Question 40

Diversity is always a catalyst for improved organizational performance.

Question 41

A four-step,sequential process used to design HRD interventions is called:

A) PDAC (plan, do, act, check)
B) PDCA (plan, design, check, assess)
C) ADImE (assess, design, implement, evaluate)
D) SADIE (survey, access, develop, implement, evaluate)

Question 42

An undesirable by-product of the factory system was:

A) Higher taxes for the factory owners
B) Abuse of unskilled workers and children
C) The creation of labor unions
D) Lack of strong government regulation

Question 43

The two significant historical events that impacted the training of unskilled and semiskilled workers were:

A) The introduction of the Ford model T and World War I
B) The introduction of the Ford model T and World War II
C) The introduction of the Steam engine and World War I
D) The introduction of the Cotton Gin and the Civil War

Question 44

A staff organization generally:

A) Gives direct orders to workers
B) Advises and consults
C) Directly produces goods and services
D) Does not include the HR department

Question 45

The Smith-Hughes bill was passed in:

A) 1809
B) 1917
C) 1872
D) 1907

Question 46

The Smith-Hughes Act of 1917 granted funds to the states to:

A) Build highways
B) Training Managers
C) Build new universities
D) Train people in agriculture, home economics, industry and teacher training

Question 47

Which of the following is NOT viewed as a primary human resource management (HRM)function?

A) HR planning
B) Designing performance management and performance appraisal systems
C) Staffing
D) Compensation and benefits

Question 48

Which of the following is not a primary function of HRM?

A) Compensation and benefits
B) Staffing
C) Health and safety
D) Performance Management

Question 49

HRD interventions can be evaluated using a variety of "hard" and "soft" measures.Which of the following would NOT be a "hard" measure?

A) immediate, post training, employee survey
B) cost-benefit analysis
C) reduced employee turnover
D) increased customer satisfaction and retention

Question 50

Which of the following is not a typical T & D function?

A) Employee discipline
B) Employee orientation
C) Technical training
D) Coaching

Question 51

Diversity in the workforce includes what groups of employees?

A) Older workers
B) Women
C) Workers of different ethnic and racial backgrounds
D) All of the above are considered diverse groups

Question 52

During World War II the TWI (Training within Industry)was established by the:

A) Federal Government
B) State of New York
C) US Chamber of Commerce
D) General Electric

Question 53

Which of the following function is NOT for a large HRD department?

A) management training & development
B) skills training administrator
C) organizational development specialist
D) compensation and benefits specialist

Question 54

Which of the following is a secondary function of HRM?

A) Compensation and benefits
B) Labor relations
C) Health and safety
D) Performance Management and performance appraisal systems

Question 55

An ongoing process where an individual progresses through a series of stages,with each stage addressing unique issues,themes and task is described as:

A) human resource intervention
B) tactical career planning
C) career development
D) career planning

Question 56

ASTD stands for:

A) The Alaskan Society for Training & Development
B) The American Society for Training & Development
C) The American Society for Teaching Drama
D) The American Society for Technical Development

Question 57

The four step instructional training method introduced in World War I used the following steps:

A) Show and tell
B) Tell - do and check
C) Show - tell - do and check
D) Show - tell and do

Question 58

The Human Relations movement began in the:

A) Late 1930's
B) Late 1890's
C) Late 1940's
D) 1950's at Harvard

Question 59

The introduction of the model T assembly line impacted training in what way?

A) Made it less important
B) No impact
C) Who needs training - anybody can work on an assembly line
D) Increased the need for training

Question 60

The HRCI offers which of the following designations upon passing a written exam and having 2 years exempt-level HR experience?

A) PHR, Professional in Human Resources
B) HRDP, Human Resource Development Professional
C) HRE, Human Resources Executive
D) AHR, Administrator in HR

Question 61

A primary role of the HRD Executive/Manager is to

A) Stay within the budget
B) Offer only programs that trainees really like going to
C) Plan lots of programs each year
D) Promote the value of HRD programs to senior managers

Question 62

According to the Upjohn institute what percent of hourly employees lack some basic skills?

A) 75
B) 25-40
C) 3-5
D) about 10 percent

Question 63

The core of all HRD efforts is

A) Profit
B) Learning
C) New skills
D) Reducing costs

Question 64

In Chester Barnard's book 'The functions of the executive' he emphasized the integration of

A) Machines and efficiency
B) Traditional management & behavioral science
C) Efficiency and employee training
D) Training & development

Question 65

What is true about a Learning organization?

A) HRD people do not like the concept
B) Over 90% of HRD executives think it is important for organizations to become a learning organizations
C) It is now required by federal law.
D) It is something an organization can achieve by passing a certification exam

Question 66

Strategic management involves all of the following except?

A) Strategy formulation
B) Control
C) Strategy recording
D) Strategy implementation

Question 67

When comparing Training to Development

A) Development has a longer term focus than training
B) Training has a longer term focus than development
C) Training involves only skills, development involves everything else
D) Development focuses mostly on upper level managers

Question 68

According to the 'new learning & performance wheel' what is true about Business Strategy?

A) It should be at the hub or center of HRD efforts
B) It should not be a part of the wheel
C) It is included in the 'upper right spokes'
D) It is included in the 'lower left spokes'

Question 69

The 3 areas of foundation competencies needed by HRD professionals include all of the following except:

A) Personal skills
B) Team skills
C) Interpersonal skills
D) Business/management skills

Question 70

The two events that lead to the development of company training programs for unskilled and semi-skilled workers were

A) World War II & the Industrial revolution
B) World War I & the Industrial revolution
C) The Model T & World War I
D) The Model T & World War II

Question 71

Which of the following is not a primary HRD function as identified in McLagan's original HR wheel?

A) Training and development
B) Organizational development
C) Career Development
D) On the job training

Question 72

A challenge currently facing the HRD field is:

A) Increasing workforce diversity
B) Competing in a global economy
C) Eliminating the skills gap
D) All of the above are challenges HRD faces

Question 73

Which of the following is true about organizational development?

A) It emphasizes macro changes
B) It emphasizes micro changes
C) In OD the HRD professional functions as a change agent
D) They are all true

Question 74

Apprenticeship training

A) Began in the 1920's
B) Has been used to train skilled workers and even physicians
C) Has been used only for skilled trades
D) Is no longer used

Question 75

In the 1980's ASTD's focus looked strongly at

A) The strategic role of HRD
B) Performance Improvement programs
C) High performing work systems
D) All of the above

Question 76

The Human Relations movement highlighted

A) The need for more factory schools
B) The importance of machine efficiency
C) The importance of well trained managers
D) The importance of human behavior on the job

Question 77

The work force is:

A) Getting younger
B) Staying about the same age-wise
C) Getting older
D) No one really knows

Question 78

In the needs assessment phase the gap can be:

A) A current deficiency
B) A new challenge that demands change
C) Both A & B above are gaps
D) None of the above are a gap

Question 79

Training semi-skilled workers to use machines after the Industrial Revolution was done by:

A) Factory Schools
B) Corporate Universities
C) Yeoman Training
D) Apprentice programs

Question 80

For HRD to play a more important role in the strategic plan of an organization all of the following are necessary except:

A) The must contribute ideas and information to strategy formulation
B) Education & training must support strategic management
C) Training must be budget conscious
D) Training must be linked to the organizations goals and strategies